Troubleshooting - Ricoh C211 Service Manual

6.18 TROUBLESHOOTING

The following are symptoms you might encounter and the appropriate
solution for each:
1. There is a quick flash of the ready light.
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An error condition has been detected in the Priport. First, check for a
loose or missing cable between the Controller and the Priport.
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Next, check the control panel of the Priport for a flashing master jam
indicator. Clear the jam and, if possible, print one proof copy from the
newly created master. If the image on the proof copy is complete, you
can print more copies. If the image is not complete, pust the reset
button on the Priport control panel and the Controller will resend the
document to the Priport to create a new master.
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If you are unable to print a proof copy, you will need to toggle the On
Line button off and back on again to clear the error and the Controller
will resend the document to create a new master.
2. There is no master making at all.
The Customer Engineer who installed the Controller should have tested both
the connection between the Controller and the Priport, the connection
between your computer and the Controller and the system as a whole.
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If the Controller ready light is producing a quick flash, follow the steps
listed above to clear the error.
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If the Controller ready light is producing one long and two short flashes,
check to see if the Priport may be off-line. Put the Priport back on-line
and verify that the PCRIP-10 ready light has stopped flashing.
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If the Priport is not off-line, then the Priport is waiting to print from a new
master. You may either print one copy from the master currently on the
drum, or push the Priport's on-line button off and then on again to clear
this condition.
-
If you are sending PostScript files to the Controller, make sure that you
have the correct PostScript-compatible printer selected as the output
printer within in your application software and the Controller has been
configured for PostScript mode.
VT2105 6-34 FSM