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User’s Guide Guide to the Machine Paper Specifications and Adding Paper Printing Documents Copying Originals Scanning Originals Sending and Receiving a Fax Configuring the Machine Using the Control Panel Configuring the Machine Using Utilities Maintaining the Machine Troubleshooting Configuring Network Settings Using OS X Appendix For safe and correct use, be sure to read Safety Information before using the machine.
TABLE OF CONTENTS How to Find Information about Operations and Troubleshooting...............11 Operating Manual (Printed)........................11 Operating Manual (Digital Format)......................11 How to Read This Manual..........................13 Introduction..............................13 Symbols Used in This Manual........................13 Model-Specific Information........................13 Disclaimer..............................14 Notes................................14 Note to Administrator..........................15 List of Option..............................
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Character Entry Display..........................43 Available Characters...........................43 Entering Text..............................44 Using RICOH Smart Device Connector......................46 Connecting a Smart Device to the Machine Using NFC................47 Writing the Machine's Information to the NFC tag with a Smart Device..........47 Using the Application on a Smart Device by Using NFC.................47 2.
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About Originals............................80 3. Printing Documents What You Can Do with the Printer Function....................83 Configuring Option Settings for the Printer....................84 Conditions for Bidirectional Communication..................... 84 If Bidirectional Communication is Disabled....................84 Displaying the Printing Preferences Dialog Box.....................86 Displaying the Printing Preferences Dialog Box from the [Start] Menu........... 86 Displaying the Printing Preferences Dialog Box in an Application............
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Basic Operation of Scan to FTP........................152 Configuring FTP Server Settings......................152 Sending Scanned Files to an FTP Server.....................152 Specifying the Scan Destination Using [Redial]..................155 Basic Procedures for Saving Scan Files on a USB Flash Memory Device..........156 Basic Operation for RICOH Scan Utility......................159...
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Preparations for Using RICOH Scan Utility.....................159 Using Ricoh Scan Utility to Scan to a Computer..................159 Using RICOH SP C260 series Scan to Scan from a Smart Device............162 Basic Operation for TWAIN Scanning......................164 Using TWAIN scanner..........................164 TWAIN scanning............................164 Settings you can configure in the TWAIN dialog box................165 Basic Operation for WIA Scanning......................
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Useful Sending Functions.......................... 197 Specifying Scan Settings for Faxing......................199 Using the Fax Function from a Computer (LAN-Fax)..................202 Basic Operation for Sending Faxes from a Computer................202 Configuring Transmission Settings......................204 Configuring the LAN-Fax Address Book....................204 Editing a Fax Cover Sheet........................207 Receiving a Fax..............................208 Selecting Reception Mode........................
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Checking the System Information......................... 275 Status Tab..............................275 Counter Tab............................... 276 Machine Information Tab......................... 279 Configuring the System Settings........................280 Sound Volume Adjustment Tab........................ 280 Tray Paper Settings Tab..........................280 Copier Tab..............................284 Fax Tab...............................284 Priority Tray Tab............................286 Toner Saving Tab............................287 I/O Timeout Tab............................
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Configuring the Administrator Settings......................312 Administrator Tab............................312 Reset Settings Tab............................312 Backup Setting Tab........................... 313 Restore Setting Tab............................314 Set Date/Time Tab............................314 Energy Saver Mode Tab.......................... 315 PCL6 Mode..............................316 9. Maintaining the Machine Replacing the Print Cartridge........................317 Replacing the Waste Toner Bottle........................ 322 Replacing a Component..........................
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Printer Problems............................. 371 When You Cannot Print Properly......................371 When You Cannot Print Clearly.......................375 When Paper Is Not Fed or Ejected Properly...................378 Other Printing Problems..........................379 Copier Problems............................380 When You Cannot Make Clear Copies....................380 When You Cannot Make Copies as Wanted..................381 Scanner Problems............................
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Notes About the Toner..........................409 Specifications of the Machine........................410 General Function Specifications......................410 Printer Function Specifications........................412 Copier Function Specifications.........................413 Scanner Function Specifications.......................415 Fax Function Specifications........................416 Paper Feed Unit TK1220..........................418 Consumables..............................420 Print Cartridge............................420 Waste Toner Bottle............................422 Information for This Machine........................423 User Information on Electrical &...
This manual explains how to set up the machine. It also explains how to remove the machine from the packaging and how to connect it to a computer. Operating Manual (Digital Format) Operating manuals can be viewed from Ricoh's website or from the provided CD-ROM. Viewing from a web browser Access the Internet from a web browser.
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Click the manual you want to refer to. The PDF file manual opens.
How to Read This Manual Introduction This manual contains detailed instructions and notes on the operation and use of this machine. For your safety and benefit, read this manual carefully before using the machine. Keep this manual in a handy place for quick reference.
The following information is region-specific. Read the information under the symbol that corresponds to the region of your machine. (mainly Europe and Asia) If the label contains the following, your machine is a region A model: • CODE XXXX -27 •...
Note to Administrator Password Certain configurations of this machine can be password-protected to prevent unauthorized modifications by others. We strongly recommend you to create your own password immediately. The following are the operations that can be password-protected: • Entering the [Address Book], [Network Settings], or [Administrator Tools] menu using the control panel You can access these menus without a password by factory default.
About IP Address In this manual, "IP address" covers both IPv4 and IPv6 environments. Read the instructions that are relevant to the environment you are using.
1. Guide to the Machine This chapter describes preparations for using the machine and its operating instructions. Guide to Components This section introduces the names of the various parts on the front and rear side of the machine and outlines their functions. Exterior: Front View DUE203...
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This tray can hold up to 35 sheets of plain paper for the SP C260SFNw and up to 50 sheets of plain paper for the SP C262SFNw. Auto Document Feeder The ADF is integrated with the exposure glass cover.
Guide to Components Exterior: Rear View DUE204 Name Description G3 (analog) Line Interface Connector For connecting a telephone line. External Telephone Connector For connecting an external telephone. Ethernet Port For connecting the machine to the network using a network interface cable. USB Port For connecting the machine to a computer using a USB cable.
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1. Guide to the Machine Name Description Power Socket For connecting the power cord to the machine. Button for Sliding the ADF Press to slide the ADF towards the rear of the machine and hold it in that position, if paper output to the output tray is difficult to retrieve.
1. Guide to the Machine Name Description Print Cartridge Install the print cartridges from the machine rear, in the order of cyan (C), magenta (M), yellow (Y), and black (K). Messages appear on the screen when print cartridges need to be replaced, or new ones need to be prepared.
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Guide to Components Name Description [Home] key Press to display the [Home] screen. For details, see page 28 "How to Use the [Home] Screen". Display panel This is a touch panel display that features icons, keys, and shortcuts that allow you to navigate the screens of the various functions and provide you with information about operation status and other messages.
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1. Guide to the Machine Name Description [Color Start] key Press to scan or copy in color. • The backlight of the screen is turned off when the machine is in Energy Saver mode. • When the machine is processing a job, you cannot display the menu for configuring the machine. You can confirm the machine's status by checking messages on the screen.
Installing Option Installing Option This section explains how to install options. Attaching Paper Feed Unit • Touching the prongs of the power cable's plug with anything metallic constitutes a fire and electric shock hazard. • It is dangerous to handle the power cord plug with wet hands. Doing so could result in electric shock.
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1. Guide to the Machine Remove the adhesive tape from the optional paper feed unit. DPP210 Lift the machine using the inset grips on both sides. Lifting the machine requires two people. DUE287 There are three upright pins on the optional paper feed unit. Align the holes of the machine with the pins, and then lower the machine slowly.
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Installing Option • If the optional paper feed unit is not installed properly, try to install it again by repeating the procedure. If the problem persists, contact your sales or service representative. • For details about printing the configuration page, see page 264 "Printing Lists/Reports".
1. Guide to the Machine How to Use the [Home] Screen • The [Home] screen is set as the default screen when the machine is turned on. You can change this default setting under Function Priority. See page 257 "Administrator Tools Settings". Displaying the [Home] Screen Press the [Home] key.
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How to Use the [Home] Screen [Home] screen 1 DUE303 [Home] screen 2 DUE304 1. Supply Information icon Displays the remaining amount of toner. 2. [Scanner] Press to scan originals and save images as files. For details about how to use the scanner function, see page 127 "Scanning Originals". 3.
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1. Guide to the Machine 4. Wireless LAN icon Press to display the [Wi-Fi Configuration] screen. This icon appears when Wireless LAN is enabled. Press to switch pages when the icons are not displayed on 1 page. 6. [Setting] Press to customize the default settings of the machine to meet your requirements. 7.
Customizing the [Home] Screen Customizing the [Home] Screen You can add shortcuts to favorite items in the [Home] screen. You can recall favorite items by pressing the shortcut icons. You can rearrange the order of the function and shortcut icons. How to Customize the [Home] Screen You can customize the [Home] screen to make it more accessible.
1. Guide to the Machine Select [Move Up] or [Move Down]. The position of an icon switches from that of another icon located ahead or behind. • You cannot change the order of the icons on the [Home] screen 1. Deleting an Icon on the [Home] Screen Delete unused favorite item icons.
Registering Frequently Used Functions Registering Frequently Used Functions You can store frequently used job settings in the machine memory and recall them easily. Registering Functions in a Favorite Item You can register up to 12 favorite items for each function. The following settings can be registered to favorite items: •...
1. Guide to the Machine Example of favorite items Copier Favorite item name Favorite item description Effect Eco copy Specify [Sim to Dup]. You can save paper and toner. Thumbnail copy Specify settings to combine You can copy up to four and print a multiple pages on pages onto one side of a one side or both sides of...
Registering Frequently Used Functions Press the [Home] key. DUE302 Press [ ] until the favorite item icon you want appears. Press the favorite item icon. • Using the favorite item causes the previous settings to be cleared. Deleting a Favorite Item Press the [Home] key.
1. Guide to the Machine Displaying Frequently Used Modes Preferentially Specify the mode to be displayed immediately after the operation switch is turned on, or when System Reset mode is turned on. Press the [Home] key. DUE302 Press the [Setting] icon. Press [Administrator Tools].
Multi-access Multi-access This machine can perform multiple jobs using different functions, such as copying and faxing, at the same time. Performing multiple functions simultaneously is called “Multi-access”. The following table shows the functions that can be performed simultaneously. Current job Types of jobs that can be executed simultaneously •...
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1. Guide to the Machine Current job Types of jobs that can be executed simultaneously • Fax memory transmission • Fax memory reception • Internet Fax reception (no printing) *1, 7 • Printing • Printing a fax received in the machine's memory Scan to USB •...
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Multi-access Current job Types of jobs that can be executed simultaneously • Copying • Scanning • Printing a Fax job in the machine's memory • Internet Fax transmission Fax memory reception (storing a received fax into the • Internet Fax reception machine's memory) •...
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1. Guide to the Machine Current job Types of jobs that can be executed simultaneously • Fax memory transmission • Fax memory reception • Receiving a LAN-Fax job from a computer • LAN-Fax transmission Internet Fax reception • Internet Fax transmission •...
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*7 Scan to USB is not available with PictBridge. *8 Multi-access is possible when each job is performed using the exposure glass or ADF on the SP C260SFNw. Multi-access is not possible when each job is performed using the exposure glass or ADF on the SPC262SFNw.
1. Guide to the Machine About Operation Tools This section explains the operation tools of this machine. Control Panel The control panel contains a screen and keys for controlling the machine. They allow you to configure the machine's various settings. For details about how to use the control panel, see page 221 "Configuring the Machine Using the Control Panel".
Entering Characters Entering Characters This section describes how to enter text on the screens of the functions such as copier or fax or on the Setting screen. Character Entry Display This section explains the entry screen and the keys displayed on it. DUE305 Characters you enter are displayed on the text field.
1. Guide to the Machine • Alphabetic characters • Symbols • Numerals 0123456789 Entering Text When you enter a character, it appears at the position of the cursor. Entering letters Press the letters you want to enter. Entering alphanumeric characters and symbols Press [ Press [123] or [,.-&@%].
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Entering Characters Deleting characters Press [ ] or [C] to delete characters.
RICOH Smart Device Connector is an application that allows you to print photos and documents stored in iOS and Android smart device from the machine. To use RICOH Smart Device Connector, access the App Store or Google Play with your smart device, search for and download the "RICOH Smart Device Connector" application from the site.
Using the Application on a Smart Device by Using NFC Start the application on the smart device, and then touch the NFC tag with the smart device. Print using "RICOH Smart Device Connector" by touching the NFC tag or execute a scan using "RICOH SP C260 series Scan".
2. Paper Specifications and Adding Paper This chapter describes how to load paper and originals and about their specifications. Workflow for Loading Paper and Configuring Paper Sizes and Types This section explains how to load paper and operations required after paper is loaded. After following the procedures below, you can copy or print on the paper that is loaded in the machine.
2. Paper Specifications and Adding Paper Loading Paper This section explains how to load paper into the paper tray and the bypass tray. • When loading paper, take care not to trap or injure your fingers. For information about supported paper, precautions for storing paper and print areas, see page 65 "Supported Paper".
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Loading Paper Pull out the paper tray carefully with both hands. DUE214 Place the tray on a flat surface. Push the metal plate down until it clicks. DUE215 Pinch the clip on the side fence and the end fence, and slide them to the maximum extent. DUD462...
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2. Paper Specifications and Adding Paper Fan the paper before loading it. DAC344 Load the paper in the tray with the print side faced up. Make sure the paper is not stacked higher than the upper limit marked inside the tray. Make sure the paper is not stacked higher than the projection on the side fences.
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Loading Paper DUE220 • The upper limit differs depending on the paper type (thin or thick paper). See the label inside the tray to check the upper limit. • The remaining paper indicator on the right front side of the paper tray shows approximately how much paper is remaining.
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2. Paper Specifications and Adding Paper Push the metal plate down until it clicks. DUE215 Pinch the extender in the "PUSH" direction, and then pull out the extender until it clicks. DUE222 After extension, check that the arrows on the extender and tray are aligned. DUE223 Follow Steps 3 to 6 in "Loading Paper into Tray1 and 2".
Loading Paper Loading Paper into Bypass Tray • Before printing on paper other than envelopes, make sure to pull up the levers on the machine rear, inside the rear cover. Leaving the levers lowered can cause print quality problems when printing on paper other than envelopes.
2. Paper Specifications and Adding Paper Support the paper with both hands, and insert it carefully until it stops. DUE226 Loading Envelopes • Before printing on envelopes, make sure to lower the levers on the machine rear, inside the rear cover, to avoid envelopes coming out creased.
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Loading Paper Lowering the fusing unit levers Pull the front cover open lever, and then carefully lower the front cover. DUE227 Lower the fusing unit levers. DUE228 Using both hands, carefully push up the front cover until it closes. DUE229 For details about loading an envelope, see page 50 "Loading Paper into Tray1 and 2", and page 55 "Loading Paper into Bypass Tray".
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2. Paper Specifications and Adding Paper • If printed envelopes come out badly creased, load the envelopes in the opposite direction, and then rotate the print object by 180 degrees using the printer driver before printing. For details, see the printer driver Help. •...
Specifying Paper Type and Paper Size Using the Control Panel Specifying Paper Type and Paper Size Using the Control Panel This section describes how to specify the paper size and paper type using the control panel. • Paper type and size can also be specified using the printer driver. For details, see the printer driver Help.
2. Paper Specifications and Adding Paper Specifying the Standard Paper Size This section describes how to specify the standard paper size. Press the [Home] key. DUE302 Press the [Setting] icon on the [Home] screen. Press [Paper Settings]. Select the tray for which you want to specify the paper size. Select the desired paper size.
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Specifying Paper Type and Paper Size Using the Control Panel Press the [Home] key. DUE302 Press the [Setting] icon on the [Home] screen. Press [Paper Settings]. Select the tray for which you want to specify the paper size. Press [ ] twice. Press [Custom Size].
2. Paper Specifications and Adding Paper Specifying Paper Type and Paper Size Using Web Image Monitor This section describes how to specify paper sizes and types using Web Image Monitor. Start the web browser and access the machine by entering its IP address. The top page of Web Image Monitor appears.
Specifying Paper Type and Paper Size Using the Printer Driver Specifying Paper Type and Paper Size Using the Printer Driver • Make sure that the paper type and size specified with the printer driver matches the type and size of the paper loaded in the tray. Since this machine does not detect paper sizes automatically, the type or size of the paper may be mismatched and the print job may not print correctly.
2. Paper Specifications and Adding Paper Click [OK]. When Using OS X The procedure in this section is an example based on OS X 10.11. The actual procedure may vary depending on the operating system you are using. Start System Preferences. Click [Printers &...
Supported Paper Supported Paper • After loading paper in the tray, specify the paper type and size using the control panel. This machine does not detect the paper size automatically. • When loading custom size paper into Tray 1 or the bypass tray, specify the width and length using the control panel and the printer driver.
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2. Paper Specifications and Adding Paper Type Size Weight Capacity* Plain Paper Custom size: 60 to 160 g/m Middle Thick Paper 90 to 216 mm in width, (16 to 43 lb.) (80 g/m , 20 lb.) Recycled Paper 148 to 356 mm in length Thick Paper 1 (3.54 to 8.50 inches in width, Thick Paper 2...
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Supported Paper Bypass tray Type Size Weight Capacity Plain Paper A4, B5 JIS, A5 LEF, A5 SEF, B6 60 to 160 g/m JIS, A6, 8 × 14, 8 × 11, Middle Thick Paper (16 to 43 lb.) × 8 × 10 Recycled Paper ×...
2. Paper Specifications and Adding Paper • PostScript 3 printer driver When [Print Quality] in [Printer Features] is set to [Best Quality] Specifications of Paper Types The following tables describe the types of paper that can be used with this machine. •...
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Supported Paper Item Description Supported paper tray Can be used with any of the paper trays. Duplex supported size None Notes The number of sheets that can be printed per minute is approximately half that of middle thick paper. Thick Paper 2 Item Description Paper thickness...
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2. Paper Specifications and Adding Paper Item Description Notes If the paper thickness is outside the specified range, select [Thin Paper], [Plain Paper], [Thick Paper 1], or [Thick Paper 2]. Color Paper Item Description Paper thickness 75 to 90 g/m (20 to 24 lb.) Supported paper tray Can be used with any of the paper trays.
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Supported Paper Item Description Notes If the paper thickness is outside the specified range, select [Thin Paper], [Plain Paper], [Thick Paper 1], or [Thick Paper 2]. Letterhead Item Description Paper thickness 75 to 90 g/m (20 to 24 lb.) Supported paper tray Can be used with any of the paper trays.
2. Paper Specifications and Adding Paper Item Description Duplex supported size None Notes • The number of sheets that can be printed in one minute is approximately half that of middle thick paper. • If the paper thickness is outside the specified range, select [Thick Paper Label Paper Item Description...
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Supported Paper • Environmental factors can degrade the print quality on both recommended and non-recommended envelopes. • If envelopes are severely curled after printing, flatten them by bending them back against the curl. • After printing, envelopes sometimes have creases along their long edges and toner smear on their unprinted sides.
2. Paper Specifications and Adding Paper DAC574 • If the curl is severe, flatten out the envelopes using your fingers, as shown below. DAC575 • You may not be able to perform duplex printing on 8 × 13, 8 × 13, Folio (8 ×...
Supported Paper • Dirty or damaged paper • Paper that is dry enough to emit static electricity • Paper that has already been printed onto, except a preprinted letterhead paper. Malfunctions are especially likely when using paper printed on by other than a laser printer (e.g.monochrome and color copiers, ink-jet printers, etc.) •...
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2. Paper Specifications and Adding Paper From the printer driver DAC571 1. Print area 2. Feed direction 3. Approx. 4.2 mm (0.2 inches) 4. Approx. 4.2 mm (0.2 inches) Envelope DAC577 1. Print area 2. Feed direction 3. Approximately 10 mm (0.4 inches) 4.
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Supported Paper Copier function DAC580 1. Print area 2. Feed direction 3. Approx. 4 mm (0.2 inches) 4. Approx. 3 mm (0.1 inches) Fax function DAC580 1. Print area 2. Feed direction 3. Approx. 4.2 mm (0.2 inches) 4. Approx. 2 mm (0.08 inches)
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2. Paper Specifications and Adding Paper • Borderless printing is not supported. • The print area may vary depending on the paper size, printer language and printer driver settings. • For better envelope printing, we recommend you set the right, left, top, and bottom print margins to at least 15 mm (0.6 inches) each.
Placing Originals Placing Originals This section describes the types of originals you can set and how to place them. Placing Originals on the Exposure Glass This section describes the procedure for placing originals on the exposure glass. • Do not place originals before any correction fluid and toner has completely dried. Doing so may make marks on the exposure glass that will appear on copies.
2. Paper Specifications and Adding Paper • To prevent multiple sheets from being fed at once, fan the pages of your original before placing them in the ADF. • Place the original squarely. Open the cover of the input tray for the ADF and adjust the guides according to the size of the original.
• Only 1 sheet of an original can be placed on the exposure glass at a time. • In the ADF for SP C260SFNw, up to 35 sheets of originals can be placed at once (when using paper weighing 80 g/m , 20 lb.).
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2. Paper Specifications and Adding Paper DAC579 Margins when using exposure glass In copier mode In scanner mode In fax mode 4 mm (0.2 inches) 0 mm (0 inches) 1 mm (0.05 inches) Right 3 mm (0.1 inches) 0 mm (0 inches) 1 mm (0.05 inches) Left 3 mm (0.1 inches)
3. Printing Documents This chapter describes how to configure settings on the printer driver and print documents. What You Can Do with the Printer Function Duplex printing You can print on both sides of a sheet of paper. For details, see the printer driver Help. DSG261 Combined printing You can combine multiple pages and print them on a single sheet of paper.
3. Printing Documents Configuring Option Settings for the Printer When bidirectional communication works correctly, your computer obtains information about option, paper size and paper feed direction settings from the machine automatically. Bidirectional communication also allows you to monitor machine status. Conditions for Bidirectional Communication To support bidirectional communication, the following conditions must be met: When connected with the network...
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Configuring Option Settings for the Printer In [Input Tray:] select which trays to use, and then, in [Paper Size:] select the size of the paper that you want to load in each tray. Click [Update] to apply the setting for each tray. Click [Apply].
3. Printing Documents Displaying the Printing Preferences Dialog Box To change the default settings of the printer driver, configure settings in the [Printing Preferences] dialog box. To change the default settings of all applications, open the [Printing Preferences] dialog box from the OS.
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Displaying the Printing Preferences Dialog Box In the [Select Printer] list, select the printer you want to use. Click [Preferences]. • Procedures for opening the [Printing Preferences] dialog box vary depending on the application. For details, see the printer driver Help or the manuals provided with the application. Displaying the Printing Preferences Dialog Box in an Application When Using OS X The following procedure is explained using OS X 10.11 as an example.
3. Printing Documents Basic Operation of Printing The following procedure explains how to perform basic printing. The procedure in this section is an example based on Windows 7. The actual procedure may vary depending on the operating system you are using. For details of printing options, see the printer driver Help.
Basic Operation of Printing • After printing on envelopes, make sure to pull up the levers for printing on envelopes back to their original positions. Leaving the levers lowered can cause print quality problems when printing on paper other than envelopes. For details about the levers for printing on envelopes, see page 50 "Loading Paper".
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3. Printing Documents Click [Yes]. • If you cancel a print job that has already been processed, printing may continue for a few pages before being canceled. • It may take a while to cancel a large print job. Canceling a print job while printing Press the [Clear/Stop] key.
Printing Confidential Documents Printing Confidential Documents By the Locked Print function, you can password-protect print jobs. This means that your job is printed only after you enter the password using the machine's control panel. This function prevents unauthorized users from seeing sensitive documents at the machine. •...
3. Printing Documents Printing a Locked Print file When there is a Locked Print file stored in the machine, “Locked Print Job” appears on the machine's control panel display when the machine is in the copier, fax, scanner, or ID card copy mode. Also, "Locked Print Job"...
Printing Confidential Documents Enter the password, and then press [OK]. Press [OK]. • You cannot print a Locked Print file while the machine is currently printing. The machine beeps if you try to do so. • While entering a password using the control panel, the machine cannot process other print jobs. •...
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3. Printing Documents Press the [Home] key. DUE302 Press the [Status] icon on the [Home] screen. Press the [Locked Print] tab. Select the file you want to delete. Identify the Locked Print file by checking its time stamp and user ID. Press [Delete Jobs].
Direct Printing from a Digital Camera (PictBridge) Direct Printing from a Digital Camera (PictBridge) What Is PictBridge? You can connect a PictBridge-compatible digital camera to this machine using a USB cable. This allows you to directly print photographs by operating the digital camera. •...
3. Printing Documents When the machine recognizes the digital camera as a PictBridge device, "PictBridge Connecting...", then "Ready" will appear on the machine’s control panel. On your digital camera, select the images you want to print, and then specify the printing conditions.
Direct Printing from a Digital Camera (PictBridge) Disconnect the USB cable from the machine. Make sure to close the cover of the USB flash disk port after use. When PictBridge Printing Does Not Work This section explains likely causes and possible solutions for problems that can occur during PictBridge printing.
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3. Printing Documents Problem Cause Solution Cannot print. The specified type of paper is The specified type of paper is not loaded. not loaded. If you have to use paper that is not of the specified size, perform continue printing using mismatched paper or cancel the print job.
Printing with Mopria Printing with Mopria This machine supports Mopria. For more information about Mopria, please visit: http://mopria.org/how-to-print.
3. Printing Documents Using Various Print Functions This section briefly describes various print functions that you can configure with the printer driver to make printouts appropriate for your purposes. Print Quality Functions Print quality and color tone can be adjusted to suit the print data. Some of the print quality settings you can configure are described below.
Using Various Print Functions Using ICM (Image Color Matching) You can use Windows ICM function to reproduce colors that appear on the computer screen as close as they are on printed paper. To use this function, the color profile must be added to the computer. You can find the color profile in the ICM folder stored on the provided printer driver CD-ROM.
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3. Printing Documents Not printing of blank pages If a print job contains blank pages, they can be prevented from being printed. Note that this setting has higher priority than [Blank Page Print] under printer feature settings of the control panel. Printing with a cover page You can add a cover page to the print job.
4. Copying Originals This chapter describes the basic and advanced procedures for making copies and how to specify settings. What You Can Do with the Copier Function Duplex copying You can copy two pages onto both sides of a single sheet of paper. For details about the settings, see page 111 "Copying Single-Sided Originals with 2-Sided and Combined Printing"...
4. Copying Originals Copier Mode Screen This section provides information about the screen when the machine is in copier mode. Screen in standby mode DUE311 1. Current status or messages Displays the current status or messages. 2. Paper tray status indicators Displays paper tray settings.
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Copier Mode Screen • The start-up mode can be specified in the [Function Priority] setting under [Administrator Tools]. For details, see page 257 "Administrator Tools Settings".
4. Copying Originals Basic Operation of Copying • The original in the ADF takes precedence over the original on the exposure glass if you place originals both in the ADF and on the exposure glass. Press the [Home] key. DUE302 Press the [Copier] icon on the [Home] screen.
Basic Operation of Copying • You can change the paper tray for the current job. If tray 2 is installed, you can select to change the paper tray automatically according to the paper size (A4 or Letter). • You can select the paper tray for printing out copies in [Select Paper] under copy settings. If you set the machine to switch between Tray 1 and 2 automatically depending on the paper size in this setting, you can also specify the tray the machine uses first in [Paper Tray Priority] under [Paper Settings].
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4. Copying Originals Press the [Copier] icon on the [Home] screen. Press the [Clear/Stop] key. DUE308 When the [Cancel Jobs] screen appears, proceed to Step 4. Press [Copy Jobs].
Making Enlarged or Reduced Copies Making Enlarged or Reduced Copies There are two ways to set the scaling ratio: using a preset ratio or manually specifying a customized ratio. Preset ratio CES103 • (mainly Europe and Asia) 50%, 71%, 82%, 93%, 122%, 141%, 200%, 400% •...
4. Copying Originals Specifying Reduce/Enlarge Press the [Home] key. DUE302 Press the [Copier] icon on the [Home] screen. Press [Reduce/Enlarge]. For [Reduce] and [Enlarge], select the ratio you require. For [Zoom], press [+] or [-] to specify the ratio. Press [OK]. •...
Copying Single-Sided Originals with 2-Sided and Combined Printing Copying Single-Sided Originals with 2-Sided and Combined Printing This section explains how to combine and print a multiple pages (two or four pages) on one side or both sides of paper. • This function is only available when the original is set in the ADF, not when it is set on the exposure glass.
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4. Copying Originals 1S 4Org->Cmb 4on1 1S Original Copy Left to Right Top to Bottom Left to Right Top to Bottom CMF251 Combined copy on both sides In this mode, a multiple-page original is combined and printed on both sides of paper. 1S 4Org->Cmb 2on1 2S Original Copy...
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Copying Single-Sided Originals with 2-Sided and Combined Printing 1S 8Org->Cmb 4on1 2S Original Copy Left to Right, Top to Top Left to Right, Top to Bottom Top to Bottom, Top to Top Top to Bottom, Top to Bottom CMF255 Original Copy Left to Right, Top to Top Left to Right, Top to Bottom...
4. Copying Originals Original Copy Top to Top Top to Bottom Top to Top Top to Bottom CMF260 Specifying Combined and 2-sided Copies Press the [Home] key. DUE302 Press the [Copier] icon on the [Home] screen. Press [Other Settings]. Press [Simplex to Duplex]. Select the desired copy mode, and then press [OK].
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Copying Single-Sided Originals with 2-Sided and Combined Printing • You can change the machine's default [Duplex/Combine] setting to always make photocopies in the specified ratio. For details, see page 223 "Copier Features Settings". • Temporary job settings are cleared in the following cases: •...
4. Copying Originals Copying 2-Sided Originals with 2-Sided and Combined Printing This section explains how to make 2-sided copies of 2-sided originals, or copy two original pages to one sheet, or copy four original pages to one sheet with two pages per side. DAC602 DAC603 DAC603...
Copying 2-Sided Originals with 2-Sided and Combined Printing 2S Orig->2S Copy Makes 2-sided copies of 2-sided originals. 2S 2Org->Cmb 2on1 2S Copies both sides of one 2-sided original to one side of a sheet, and both sides of another 2-sided original to the other side of the sheet.
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4. Copying Originals Place all 2-sided originals into the ADF with their fronts facing up. DUE237 DUE238 Press the [B&W Start] key or [Color Start] key. DUE312 To make black-and-white photocopies, press the [B&W Start] key. To make color photocopies, press the [Color Start] key. When using SP C260DNw, proceed to Step 9.
Copying 2-Sided Originals with 2-Sided and Combined Printing After all originals are delivered, place them into the ADF again with their fronts facing down. DUE239 DUE240 Press the [B&W Start] key or [Color Start] key again. Use the same mode (color or black-and-white) for both sides. After all pages have been scanned, copying starts.
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4. Copying Originals Press the [Home] key. DUE302 Press the [Setting] icon on the [Home] screen. Press [Copier Features]. Press [ ]. Press [Duplex/Combine]. Press [ ]. Press [Manual 2Sd Scan Mode]. Press the [Home] key. Press the [Copier] icon on the [Home] screen. Place the original on the exposure glass front side down and with the top to the rear of the machine.
Copying an ID Card Copying an ID Card This section describes how to copy the front and back sides of an ID card or other small documents onto one side of a sheet of paper. • This function is available only when the original is set on the exposure glass, not when it is set in the ADF.
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4. Copying Originals Place the original in the upper-left corner of the exposure glass. DUE241 Press the [B&W Start] key or [Color Start] key. DUE312 A message prompting you to place the original back side down on the exposure glass appears on the display.
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Copying an ID Card • When no input is received for the period of time specified in [System Reset Timer] while the initial screen is displayed. For details, see page 257 "Administrator Tools Settings". • When the [Clear/Stop] key is pressed while the initial screen is displayed. •...
4. Copying Originals Specifying Scan Settings for Copying This section describes how to specify image density and scan quality for the current job. Adjusting Image Density There are five image density levels. The higher the density level, the darker the printout. Press the [Home] key.
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Specifying Scan Settings for Copying Text/Photo Select this when the original contains both text and photographs or pictures. Text Select this when the original contains only text and no photographs or pictures. Photo Select this when the original contains only photographs or pictures. Use this mode for the following types of original: •...
Scanning Documents from RICOH Scan Utility For details, see "Basic Operation for RICOH Scan Utility". Specify scan settings and start scanning Scanned data is displayed on RICOH Scan Utility screen Scanning Documents from a Client Computer For details, see "Basic Operation for TWAIN Scanning".
5. Scanning Originals Scanner Mode Screen This section provides information about the screen in scanner mode. Screen in standby mode DUE313 1. Current status or messages Displays the current status or messages. 2. Email / Folder / FTP / USB Press these tabs to switch between the [Email] screen, [Scan to Folder] screen, [Scan to FTP] screen, and [Scan to USB] screen.
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Scanner Mode Screen 8. E-mail icon Indicates that the [Email] screen is displayed. • The machine's default mode at power on can be specified in the [Function Priority] setting under [Administrator Tools] For [Function Priority], see page 257 "Administrator Tools Settings".
5. Scanning Originals Registering Scan Destinations This section describes how to register scan destinations in the Address Book. To send scanned files to an e-mail address (Scan to E-mail), FTP server (Scan to FTP), or a shared folder on a network computer (Scan to Folder), you must first register the destination in the Address Book using Web Image Monitor.
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Registering Scan Destinations Scan to E-mail Settings Item Setting Description Select when setting the destination as a Quick Dial Quick Dial Number Optional entry. Name of the destination. The name specified here will Name Required be shown on the screen when selecting a scan destination.
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5. Scanning Originals Item Setting Description Select the sides of the original (1 side or 2-sides) to Original Optional scan according to the page and binding orientation. Select the scanning size for the original from A5, B5, A4, 7 × 10 ×...
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Registering Scan Destinations Item Setting Description File format of the scanned file when scanning in color. File Format (Color/Gray Required PDF or JPEG can be selected. PDF supports multiple Scale) pages in a document, but JPEG does not. File format of the scanned file when scanning in black File Format (Black &...
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5. Scanning Originals Scan to Folder Settings Item Setting Description Select when setting the destination as a Quick Dial Quick Dial Number Optional entry. Name of the destination. The name specified here will Name Required be shown on the screen when selecting a scan destination.
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Registering Scan Destinations Item Setting Description File format of the scanned file when scanning in color. File Format (Color/Gray Required PDF or JPEG can be selected. PDF supports multiple Scale) pages in a document, but JPEG does not. File format of the scanned file when scanning in black File Format (Black &...
5. Scanning Originals Modifying Scan Destinations This section describes how to modify the information of registered destinations. Start the web browser and access the machine by entering its IP address. Click [Scan Destination]. Click the [E-mail Address], [FTP], or [Folder] tab. Select the entry to modify, and then click [Change].
Registering Scan Destinations Testing Transmission • When a USB flash memory device is inserted into the machine, scanned documents will be stored in the USB flash memory device. Confirm that there are no USB flash memory devices inserted into the machine. Place the original on the exposure glass or in the ADF.
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5. Scanning Originals Depending on the machine's settings, you may see the following screen on the display when scanning from the exposure glass. If you see this screen, proceed to the next step. If you have more originals to scan, place the next original on the exposure glass, and then press [Yes].
Basic Operation of Scan to Folder Basic Operation of Scan to Folder This section explains the preparations and procedures to send scanned documents to a folder on a client computer. After following the procedures below, you can send scanned documents from the machine to a shared folder on a client computer.
5. Scanning Originals • After registering scan destinations to the Address Book, discard the completed check sheet to prevent leakage of personal information. Check Sheet Check Item (Entry Example) Entry Column Computer name (ex. YamadaPC) Active settings of DHCP server ([Yes] or [No]) Computer's IP address (ex.
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Basic Operation of Scan to Folder On the [Start] menu, point to [All Programs], click [Accessories], and then click [Command Prompt]. Enter the command "ipconfig /all", and then press the [Enter] key. Confirm the name of the computer, the active settings of the DHCP server, and the IPv4 address, and then write them in [1] on the check sheet.
5. Scanning Originals • Depending on the operating system or security settings, you might be able to specify a user name that does not have a password assigned. However, we recommend that you select a user name that has a password. •...
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Basic Operation of Scan to Folder In the [Group or user names:] list, select a group or user (the name you wrote in [2] on the check sheet), and then, in the [Allow] column of the permissions list, select either the [Full Control] or [Change] check box.
5. Scanning Originals Specifying Access Privileges for the Created Shared Folder If you want to specify access privileges for the created folder to allow other users or groups to access the folder, configure the folder as follows: Right-click the folder created in Step 3, and then click [Properties]. On the [Security] tab, click [Edit...].
Basic Operation of Scan to Folder Preparations for Scan to Folder are complete. For details about sending scanned files to the destination you registered to the Address Book, see page 145 " Send Scanned Files to a Shared Folder". • If the machine fails to transfer the file, confirm the following items. •...
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5. Scanning Originals Press the [Home] key. DUE302 Press the [Scanner] icon on the [Home] screen. Press the [Folder] tab. Press [Address Book]. Select the desired destination, and then press [OK]. Press the [B&W Start] key or [Color Start] key. DUE312 To scan in black and white, press the [B&W Start] key.
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Basic Operation of Scan to Folder If you have more originals to scan, place the next original on the exposure glass, and then press [Yes]. Repeat this step until all originals are scanned. When all originals have been scanned, press [No] to start sending the scanned file. •...
5. Scanning Originals Basic Operation of Scan to E-mail This section explains the preparations and procedures to send scanned documents as a file attached to an e-mail. After following the procedures below, you can send scanned documents to the specified e-mail address. Configure SMTP server and DNS settings.
Basic Operation of Scan to E-mail Registering Destination E-mail Addresses to the Address Book Configure the destination information using Web Image Monitor. Start the web browser and access the machine by entering its IP address. Click [Quick Dial Destination] or [Scan Destination]. From the [Destination Type] list, select [E-mail Address].
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5. Scanning Originals Press the [Home] key. DUE302 Press the [Scanner] icon on the [Home] screen. Press the [Email] tab. Press [Address Book]. Select the desired destination, and then press [OK]. Press the [B&W Start] key or [Color Start] key. DUE312 To scan in black and white, press the [B&W Start] key.
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Basic Operation of Scan to E-mail If you have more originals to scan, place the next original on the exposure glass, and then press [Yes]. Repeat this step until all originals are scanned. When all originals have been scanned, press [No] to start sending the scanned file. •...
5. Scanning Originals Basic Operation of Scan to FTP This section explains the preparations and instructions to send scanned documents to an FTP server. After following the procedures below, you can send scanned documents to an FTP server. Configure FTP server settings. Send scanned files to the FTP server.
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Basic Operation of Scan to FTP • Register the scan destination in the Address Book using Web Image Monitor. For details, see page 130 "Registering Scan Destinations". • When a USB flash memory device is inserted into the machine, scanned documents will be stored in the USB flash memory device.
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5. Scanning Originals If you see this screen, proceed to the next step. If you have more originals to scan, place the next original on the exposure glass, and then press [Yes]. Repeat this step until all originals are scanned. When all originals have been scanned, press [No] to start sending the scanned file.
Specifying the Scan Destination Using [Redial] Specifying the Scan Destination Using [Redial] This section describes how to specify a destination using [Redial]. Using [Redial] Press [Redial] to select the last used destination. • When you specify a scan destination, the machine's scan settings change automatically according to the information registered for that destination in the Address Book.
5. Scanning Originals Basic Procedures for Saving Scan Files on a USB Flash Memory Device This section explains basic operations of Scan to USB. Files are saved to the USB flash memory device inserted into the machine. • The original in the ADF takes precedence over the original on the exposure glass if you place originals both in the ADF and on the exposure glass.
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Basic Procedures for Saving Scan Files on a USB Flash Memory Device Place the original on the exposure glass or in the ADF. To place the original, see page 79 "Placing Originals". Specify the scanning settings as necessary. For details of specifying the scanning settings, see page 172 "Specifying Scan Settings for Scanning".
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5. Scanning Originals Press the appropriate selection key according to the desired file format, and then press [OK]. Depending on the machine's settings, you may see the following screen on the display when scanning from the exposure glass. If you see this screen, proceed to the next step. If you have more originals to scan, place the next original on the exposure glass, and then press [Yes].
The original that is set on the machine is scanned, and its data is sent to a client computer. Preparations for Using RICOH Scan Utility This section describes the preparations needed for scanning from RICOH Scan Utility. To use RICOH Scan Utility: •...
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On the [Options] tab, specify the file format and the directory to save the file. Click [Scan]. After all originals are scanned, click [Exit]. Settings you can configure in the RICOH Scan Utility dialog box [General] tab DUE340 1. Scanner: Select the scanner you want to use.
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Basic Operation for RICOH Scan Utility [Black and White Photo] [Color Document-Faster] [Color Document-Better Quality] [Custom...] • When using the ADF: [ADF-Faster] [ADF-Better] [ADF-Gray] [Custom...] 4. Scn. Mode: Select from color, grayscale, or black-and-white. 5. Resolution: Select a resolution from the list.
Using RICOH SP C260 series Scan to Scan from a Smart Device RICOH SP C260 series Scan is an application that allows you to use the Ricoh Scan Utility function from a smart device such as a smartphone or tablet.
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Settings you can configure in the RICOH SP C260 series Scan dialog box • Original Select [Exposure Glass] to scan from the exposure glass. Select [ADF] (when using SP C260SFNw) or [DADF] (when using SP C262SFNw) to scan from the ADF. • Mode Select from color or grayscale.
5. Scanning Originals Basic Operation for TWAIN Scanning This section describes the basic TWAIN scanning operation. TWAIN scanning is possible if a TWAIN-compatible application is running on your computer. DUE297 Your Computer (TWAIN driver already installed) Instruct the machine to start scanning the original that is set on the machine. This Machine The original that is set on the machine is scanned, and its data is sent to a client computer.
Basic Operation for TWAIN Scanning Open the Scanner Control dialog box. The Scanner Control dialog box is used to control the scanner using the TWAIN driver. To open the Scanner Control dialog box, select the correct TWAIN scanner using the TWAIN-compliant application.
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5. Scanning Originals 3. Original type According to your original, select a setting from the list of options detailed below, or select [Custom...] to configure your own scan settings. [Mode], [Resolution], and [Size] under [Scan Configuration] will change according to the original type setting you selected here. •...
Basic Operation for WIA Scanning Basic Operation for WIA Scanning Place the original on the exposure glass or in the ADF. On the [Start] menu on your computer, click [Devices and Printers]. Right-click the icon of the printer model you want to use, and then click [Start scan] to open the dialog box for the scan settings.
5. Scanning Originals Basic Operation for ICA Scanning This section describes the basic ICA scanning operation. You can use the ICA scanner over both USB and network connections. Installing the ICA Driver Download the driver from the web site. Open the package file. Follow the instructions on the screen.
Basic Operation for ICA Scanning Settings you can configure in the ICA dialog box DQT003 1. Scan Mode: Select where the original is placed. • Flatbed If the original is placed on the exposure glass, select [Flatbed]. • Document Feeder If the original is placed in the ADF, select [Document Feeder].
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5. Scanning Originals 6. Auto Selection: • Detect Separate Items You can scan multiple originals together and store each scan image as a separate file. • Detect Enclosing Box You can scan multiple originals placed on the exposure glass and store their scan images as a single file. 7.
5. Scanning Originals Specifying Scan Settings for Scanning When you specify a scan destination, the machine's scan settings change automatically according to the information registered for that destination in the Address Book. If necessary, you can change the scan settings for the current job using the control panel. •...
Specifying Scan Settings for Scanning Press [Set Width...]. Enter the width, and then press [OK]. Press [Set Length...]. Enter the length, and then press [OK]. Confirm the scan size you entered is displayed, and then press [OK]. • You can change the machine's default [Scan Size] setting to always scan originals with a specific scanning size.
5. Scanning Originals Press [ ] or [ ] to select the desired density level, and then press [OK]. • You can change the machine's default [Density] setting to always scan with a specific density level. For details, see page 228 "Scanner Features Settings". •...
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Specifying Scan Settings for Scanning • You can change the machine's default [Resolution] setting to always scan with a specific resolution level. For details, see page 228 "Scanner Features Settings". • Temporary job settings are cleared in the following cases: •...
6. Sending and Receiving a Fax This chapter describes how to use the fax function and specify the settings. What You Can Do with the Fax Function Forward received faxes to receive them wherever you are By forwarding received faxes to an e-mail address or a folder, you can receive them anytime, anywhere you are.
6. Sending and Receiving a Fax Fax Setting Workflows This section explains the preparations and procedures to send fax documents to a folder on a client computer. After following the procedures below, you can send fax documents from the machine to a shared folder on a client computer.
Fax Mode Screen Fax Mode Screen This section provides information about the screen in fax mode. Screen in standby mode DUE314 1. Current status or messages Displays the current status or messages. 2. Fax and Internet Fax Press a tab to switch the transmission type between the [Fax] ( ) screen and [Internet Fax] ( ) screen.
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6. Sending and Receiving a Fax 9. [TX Settings] Press to specify scan settings. 10. [Redial] Press to select destinations from recent destinations. While entering a destination, press this key to insert a pause. 11. [Manual Entry] Press to specify destinations manually. 12.
Setting the Date and Time Setting the Date and Time Press the [Home] key. DUE302 Press the [Setting] icon on the [Home] screen. Press [Administrator Tools]. If you are requested to enter a password, enter the password using the number keys, and then press [OK].
6. Sending and Receiving a Fax Registering Fax Destinations This section describes how to register fax destinations in the Address Book using the control panel. For entering characters, see page 43 "Entering Characters". The Address Book can also be edited using Web Image Monitor. •...
Registering Fax Destinations • For details about entering characters, see page 43 "Entering Characters". • A fax number can contain 0 to 9, pause, " ", " ", and space. • If necessary, insert a pause in the fax number. The machine pauses briefly before it dials the digits following the pause.
6. Sending and Receiving a Fax Enter the fax name, and then press [OK]. If you want to delete the fax name, press [ ] or [C] until the current name is deleted. Press the box next to [Number:]. Enter the fax number, and then press [OK]. If you want to delete the fax number, press [ ] or [C] until the current number is deleted.
Registering Fax Destinations Item Setting Description Name of the destination. The name specified here will Name Optional be shown on the screen when selecting a fax destination. Can contain up to 20 characters. Fax number of the destination. Can contain up to 40 characters.
6. Sending and Receiving a Fax Enter the administrator password if required. Click [Apply]. Close the web browser. Preventing Transmission to the Wrong Destination If you want to prevent documents being sent to the wrong destination, you can configure the machine to prompt users twice for the destination, or to display the entered destination prior to transmission.
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Registering Fax Destinations • A password for accessing the [Administrator Tools] menu can be specified in [Admin. Tools Lock]. For [Admin. Tools Lock], see page 257 "Administrator Tools Settings".
6. Sending and Receiving a Fax Sending a Fax • It is recommended that you call the receiver and confirm with them when sending important documents. Selecting Transmission Mode The following explains the transmission modes of the fax function and how to select them. Types of transmission modes There are two types of transmission: •...
Sending a Fax sending to. The original is not stored in memory. You can only specify one destination. If fax is not received normally, an error message appears on the control panel. Configuring the transmission mode Press the [Home] key. DUE302 Press the [Setting] icon on the [Home] screen.
6. Sending and Receiving a Fax • The Internet Fax function supported by this machine is compliant with ITU-T Recommendation T.37 (Simple Mode). • To use the Internet Fax function, network settings must be configured properly. For details about network settings, see page 297 "Configuring the Network Settings". •...
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Sending a Fax • For details about specifying destinations, see page 194 "Specifying the Fax Destination". • If the machine is connected to the telephone network through a PBX, make sure to enter the outside line access number specified in [PBX Access Number] before the fax number. For [PBX Access Number], see page 257 "Administrator Tools Settings".
6. Sending and Receiving a Fax • When [Fax No. Confirmation] is set to [On], the machine prompts you to enter the fax number twice only when you dial the destination manually. Destinations specified using the Speed Dial function or [Redial] need not be confirmed. For details about [Fax No. Confirmation], see page 186 "Preventing Transmission to the Wrong Destination".
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Sending a Fax Canceling a Transmission While the Original Is Being Scanned Use this procedure to cancel scanning or transmitting of the original while it is being scanned. Press the [Clear/Stop] key. DUE308 Press [Fax Job] on the [Cancel Jobs] screen. Canceling a Transmission After the Original Is Scanned (While a Transmission Is in Progress) Use this procedure to delete a file that is being sent after the original is scanned.
6. Sending and Receiving a Fax • If you cancel sending a fax while broadcasting, only the fax to the current destination is canceled. The fax will be sent to the subsequent destinations as normal. For details about sending a fax using the broadcast function, see page 194 "Specifying the Fax Destination".
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Sending a Fax Specifying the destination using Quick Dial Press the [Home] key. DUE302 Press the [Fax] icon on the [Home] screen. Press [Address Book]. Press the [Quick Dial] tab. Select the desired Quick Dial entry, and then press [OK]. For registering the Quick Dial entries, see page 182 "Registering Fax Destinations".
6. Sending and Receiving a Fax Select the desired Speed Dial entry, and then press [OK]. For registering the Speed Dial entries, see page 182 "Registering Fax Destinations". • You can check the registered names and fax numbers by printing a report. For printing the Speed Dial list, see page 264 "Printing Lists/Reports".
Sending a Fax Specifying the destination using the redial function You can specify the last used destination as the destination for the current job. This function saves time when you are sending to the same destination repeatedly, as you do not have to enter the destination each time.
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6. Sending and Receiving a Fax Press the [Home] key. DUE302 Press the [Fax] icon on the [Home] screen. Press [On Hook]. [On Hook] appears on the screen. Specify the destination using the number keys. If you hear a high pitched tone, press the [B&W Start] key. DUE315 If the original is placed on the exposure glass, press [TX], and then press the [B&W Start] key.
Sending a Fax Press the [Home] key. DUE302 Press the [Fax] icon on the [Home] screen. Pick up the handset of the external telephone. Specify the destination using the external telephone. When the other party answers, tell the receiver that you want to send them a fax document (ask them to switch to facsimile mode).
6. Sending and Receiving a Fax Press the [Home] key. DUE302 Press the [Fax] icon on the [Home] screen. Press [TX Settings]. Press [ ] or [ ] to select the desired density level, and then press [OK]. Press [OK]. •...
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Sending a Fax Press the [Home] key. DUE302 Press the [Fax] icon on the [Home] screen. Press [TX Settings]. Press [Resolution]. Select the desired resolution, and then press [OK]. Confirm the resolution you selected is displayed, and then press [OK]. •...
6. Sending and Receiving a Fax Using the Fax Function from a Computer (LAN- Fax) This section describes how to use the fax function of the machine from a computer. You can send a document directly from a computer through this machine to another fax machine, without printing the document.
Using the Fax Function from a Computer (LAN-Fax) • For details, see the LAN-Fax driver help. • A fax number can contain 0 to 9, "P" (pause), " ", " ", "-", and space. • If necessary, insert a pause in a fax number. The machine pauses briefly before it dials the digits following the pause.
6. Sending and Receiving a Fax Press the [Home] key. DUE302 Press the [Fax] icon on the [Home] screen. Press the [Clear/Stop] key. Configuring Transmission Settings This section describes how to configure transmission settings in the LAN-Fax driver's properties. Properties are set separately for each application. On the [File] menu, click [Print...].
Using the Fax Function from a Computer (LAN-Fax) Click the [Address Book] tab. Registering destinations Open the LAN-Fax address book, and then click [Add User]. Enter the destination information, and then click [OK]. You must enter a contact name and fax number. Confirm the setting, and then click [OK].
6. Sending and Receiving a Fax Modifying groups Open the LAN-Fax address Book, select the group you want to modify from the [User List:], and then click [Edit]. To add a destination to the group, select the destination you want to add from [User List:] and click [Add].
Using the Fax Function from a Computer (LAN-Fax) Navigate to the location to save the LAN-Fax Address Book data, specify a name for the file, and then click [Save]. Importing LAN-Fax Address Book data LAN-Fax Address Book data can be imported from files in CSV format. You can import address book data from other applications if the data is saved as a CSV file.
6. Sending and Receiving a Fax Receiving a Fax • When receiving an important fax, we recommend you confirm the contents of the received fax with the sender. • The machine may not be able to receive faxes when the amount of free memory space is low. •...
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Receiving a Fax Selecting the reception modes Is an external telephone connected to the machine? Fax Only mode Do you want to use FAX/TAD mode an external answering device? Do you want to receive FAX/TEL Auto mode faxes automatically? FAX/TEL Manual mode Description of reception modes •...
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6. Sending and Receiving a Fax In this mode, you must answer calls with the handset or an external telephone. If a call is a fax call, you must start the fax reception manually. For details, see page 210 "Receiving a fax in FAX/TEL Manual mode".
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Receiving a Fax When you hear a fax calling tone or no sound, press the [Home] key, press the [Fax] icon, and then press the [B&W Start] key. Press [RX]. Press the [B&W Start] key. Replace the handset. Receiving a fax in Fax Only mode When the reception mode is set to Fax Only mode, the machine automatically answers all incoming calls in fax reception mode.
6. Sending and Receiving a Fax If the external telephone answering device answers, the machine monitors silence on the line for 30 seconds (silence detection). • If a fax calling tone or no sound is detected, the machine starts to receive the fax automatically.
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Receiving a Fax Receiving a fax using the control panel Press the [Home] key. DUE302 Press the [Setting] icon on the [Home] screen. Press [Fax Features]. Press [Reception Settings]. Press [ ] twice. Press [Manual POP]. In the confirmation screen, press [Yes]. The machine checks for new e-mails and downloads them if there is any.
6. Sending and Receiving a Fax • If [Error Notification E-mail] is disabled or the error notification e-mail failed, the machine will print out an error report. Forwarding or Storing Faxes in Memory To prevent unauthorized users from seeing sensitive faxes, you can set the machine to forward received faxes to a preset destination, or store them in memory without printing them out.
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Receiving a Fax • The number of forwarding attempts and the attempt interval time can be specified using Web Image Monitor. For details about the forwarding destination, forwarding trials and interval settings, see page 280 "Configuring the System Settings". Forwarding settings To specify the forwarding conditions for received faxes, configure the machine as follows: Press the [Home] key.
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6. Sending and Receiving a Fax Specify the forwarding destination in [Forwarding Destination]. • [E-mail Address]: Enter a destination e-mail address. • [Scan Destination]: Select a scan destination as a forwarding destination. Enter the administrator password if required. Click [OK]. Close the web browser.
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Receiving a Fax Press the [Home] key. • When the fax is successfully printed out, it will be deleted from memory. • If the machine is unable to print out a fax due to machine errors such as an empty paper tray or a paper jam, the fax will remain in memory.
6. Sending and Receiving a Fax • If the Fax Received indicator is flashing, there is a received fax in the machine's memory that could not be printed out due to machine errors such as an empty paper tray or a paper jam. The printing will start as soon as the problem is resolved.
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Receiving a Fax Select the Special Sender number from the list (1 to 30). Enter the Special Sender’s fax number (up to 20 characters). Enter the administrator password if required. Click [OK]. Close the Web browser. • A fax number can contain 0 to 9, , and space. Limiting the incoming faxes This section explains how to set the machine to receive (or reject) faxes only from the programmed Special Senders.
6. Sending and Receiving a Fax Lists/Reports Related to Fax The lists and reports related to the fax function are as follow: • Configuration Page Prints general information and the current configurations of the machine. • Fax Journal Prints a fax transmission and reception journal for the last 50 jobs. •...
7. Configuring the Machine Using the Control Panel This chapter describes how to configure the machine using the control panel. Basic Operation Use the following procedure to access the machine settings. To check which category the function you want to configure belongs to, see page 222 "Menu Chart". Press the [Home] key.
7. Configuring the Machine Using the Control Panel Menu Chart This section lists the parameters included in each menu. For details about configuring the machine using Web Image Monitor, see page 271 "Configuring the Machine Using Utilities". • Some items might not appear depending on the model type or machine's configuration. •...
Copier Features Settings Copier Features Settings Item Description Value Select Paper Specifies the paper size used for printing copies. • Tray 1 When a tray is selected, the machine prints from • Tray 2 that tray only. • Bypass Tray When a paper size is selected, the machine •...
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7. Configuring the Machine Using the Control Panel Item Description Value Original Type Specifies the content of originals, to optimize • Text/Photo copy quality. Select this when the original contains both text and photographs or pictures. • Text Select this when the original contains only text and no photographs or...
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Copier Features Settings Item Description Value Reduce/Enlarge Specifies the percentage by which copies are enlarged or reduced. • 50% • 71% (A4->A5 B5- >B6) • 82%(8x13->A4) • 93% • 100% • 122%(A5->B5J) • 141% (A5->A4 B6- >B5) • 200% (A6->A4) •...
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7. Configuring the Machine Using the Control Panel Item Description Value Duplex/Combine Specifies combined copying. Select a copy • Off mode according to your original and how you • 1S 2Org->Cmb 2on1 want the copy outputs to appear. For more details, see page 111 "Copying Single-Sided •...
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Copier Features Settings Item Description Value ID Card Settings Specifies the ID Card Copy setting. • Card Size You can change the ID card copy scanning size. • Horizontal: 50 to 148mm (1.90 to 5.83 inches) • Vertical: 50 to 216mm (1.90 to 8.50 inches) Default(horizontal ×...
7. Configuring the Machine Using the Control Panel Scanner Features Settings Item Description Value Scan Size Specifies the scanning size according to 8 1/2 × 14, 8 1/2 × 11, 5 1/2 × 8 the size of the original. 1/2, 7 1/4 × 10 1/2, A4, B5JIS, A5, Custom Size Default: [A4] Default: [8 1/2 ×...
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Scanner Features Settings Item Description Value Resolution Specifies the resolution for scanning the • 100 × 100dpi original. • 150 × 150dpi • 200 × 200dpi • 300 × 300dpi • 400 × 400dpi • 600 × 600dpi Default: [300 × 300dpi] Compression Specifies the color compression ratio for •...
7. Configuring the Machine Using the Control Panel Fax Features Settings Reception Settings Specifies the settings for receiving a fax. Item Description Value Switch Recep. Specifies the reception mode. • Fax Only Mode The machine automatically answers all incoming calls in fax reception mode.
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Fax Features Settings Item Description Value Auto Reduction Sets the machine to reduce the size of • Off a received fax if it is too large to print • On on a single sheet of paper. Default: [On] Note that the machine only reduces Default may be [Off] depending on the size down to 74%.
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7. Configuring the Machine Using the Control Panel Item Description Value Reception File Sets the machine to store received • Print Sett. faxes into memory for printing or • Forward forward them to a preset destination. Default: [Print] Use Web Image Monitor to specify the forwarding destination (for details, see page 280 "Configuring the System Settings").
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Fax Features Settings Item Description Value Notify Sets the machine to send e-mail • Inactive Forwarding notifications after faxes are forwarded. • Active The e-mail notification destination Default: Inactive depends on how the forwarding destination is configured using Web Image Monitor (for details, see page 280 "Configuring the System Settings").
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7. Configuring the Machine Using the Control Panel Select Paper Tray Item Description Value Select Paper Specifies the tray for printing received • Auto Tray faxes. The machine uses Tray 1 and Note that only A4, Letter, or Legal size Tray 2 if they contain paper of paper can be used for printing faxes.
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Fax Features Settings Communication Sett. Item Description Value Sets the machine to automatically • Off Transmission resend parts of the data that are lost • On during transmission. Default: [On] Sets the machine to automatically • Off Reception receive parts of the data that are lost •...
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7. Configuring the Machine Using the Control Panel Report Print Setting Item Description Value Print TX Status Sets the machine to print a transmission • Error Only report automatically after a fax Prints a report when a transmission. transmission error occurs. When the machine is in Immediate •...
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Fax Features Settings Transmission Setting Item Description Value Immediate TX Sets the machine to send a fax • Off immediately when the original is Select this when using Memory scanned. Transmission. • On Select this when using Immediate Transmission. • Next Fax Only Select this when using Immediate Transmission for the next transmission only.
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7. Configuring the Machine Using the Control Panel Item Description Value Auto Redial Sets the machine to redial the fax • Off destination automatically when the line • On is busy or a transmission error occurs, if Default: [On] the machine is in Memory Transmission mode.
Address Book Settings Address Book Settings Item Description Value Quick Dial List Specifies the fax number and name for • No. Quick Dial entries. You can register up to Specifies the Quick Dial number. 20 Quick Dial entries. • Number: Specifies the fax number for Quick Dial entries.
7. Configuring the Machine Using the Control Panel System Settings Adjust Sound Volume Specifies the volume of the sounds produced by the machine. Item Description Value Panel Key Specifies the volume of the beep that • Off Sound sounds when a key is pressed. •...
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System Settings Item Description Value Alarm Volume Specifies the volume of the alarm that • Off sounds when an operation error • Low occurs. • Middle • High Default: [Middle] I/O Timeout Item Description Value Specifies how many seconds the •...
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7. Configuring the Machine Using the Control Panel Item Description Value Locked Print Specifies how many seconds the • 0 to 300 seconds, in increments machine holds a new Locked Print file, of 1 second when the machine cannot store any Default: [60 seconds] more Locked Print files.
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System Settings Item Description Value Fixed USB Port Specifies whether the same printer/ • Off LAN-Fax driver can be used for You must install the printer/ multiple machines or not under USB LAN-Fax driver separately for connection. individual machines, because the machine other than the original will be recognized as a new device upon USB...
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7. Configuring the Machine Using the Control Panel Toner Saving Item Description Value Toner Saving Sets the machine to print using a • Off reduced amount of toner (for prints • On made by the copier function only). Default: [Off] Supplies Status Displays information about consumables.
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System Settings Anti-Humidity Level Item Description Value Anti-Humidity Level Sets the machine to produce • Off prints in consistent quality • Level 1: Weak even when humidity is high. Select this mode if Note that the default value for printouts are blurred. this setting will not be restored •...
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7. Configuring the Machine Using the Control Panel Auto Cleaning Item Description Value Auto Cleaning Sets the machine to execute • On periodic cleaning of the • Off interior. You may hear some Default: [On] noise while cleaning is being executed.
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System Settings Toner Almost Empty Item Description Value Toner Almost Empty Specifies the low toner level • Sooner notification timing. Low toner level Note that the default value for notification will be made this setting will not be restored when the number of by performing [Reset All pages that can be Settings] under [Administrator...
7. Configuring the Machine Using the Control Panel Printer Features Settings List/Test Print Prints lists showing configurations on the machine. The lists will be printed using the tray set for [Printer] under [Paper Tray Priority] in [Paper Settings] on A4 or Letter size paper. Item Description Configuration...
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Printer Features Settings Item Description Value Default Page Specifies the paper size to be used A4, A5, A6, 8 1/2 × 11, Size when the paper size is not specified in 7 1/4 × 10 1/2, 8 1/2 × 13, 16K, the print job.
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7. Configuring the Machine Using the Control Panel Item Description Value Orientation Specifies the page orientation. • Portrait • Landscape Default: [Portrait] Form Lines Specifies the number of lines per page. 5 to 128 Default: 64 Default: 60 Font Number Specifies the ID of the default font you 0 to 89 want to use.
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Printer Features Settings Item Description Value Extend A4 Sets the machine to extend the width of • On Width the printable area of A4 size paper, • Off reducing side margin width. Default: [Off] Append CR to Sets the machine to append a CR code •...
7. Configuring the Machine Using the Control Panel Paper Settings Item Description Value Paper A4, B5 JIS, A5, B6 JIS, A6, 8 1/2 × 14, 8 1/2 × Size: Tray 11, 5 1/2 × 8 1/2, 7 1/4 × 10 1/2, 8 ×...
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Paper Settings Item Description Value Paper Specifies the paper type for • Thin Paper Type: Tray tray 1. • Plain Paper • Middle Thick Paper • Thick Paper 1 • Recycled Paper • Color Paper • Letterhead • Preprinted Paper •...
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7. Configuring the Machine Using the Control Panel Item Description Value Paper Specifies the paper type for • Thin Paper Type: bypass tray. • Plain Paper Bypass • Middle Thick Paper • Thick Paper 1 • Recycled Paper • Color Paper •...
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Paper Settings Item Description Value Bypass Specifies how print jobs using • Machine Setting(s) Tray the bypass tray are handled. The machine prints all print jobs according to the Priority machine’s settings. An error will occur if the paper size/type settings of the machine and printer driver do not match.
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7. Configuring the Machine Using the Control Panel Item Description Value Paper Tray Specifies the tray that the • Printer Priority machine uses first for print jobs, If automatic tray selection is specified for the printing out copies, or printing print job and both tray 1 and tray 2 contain out faxes, from Tray 1 or Tray paper that matches the print job, the machine...
Administrator Tools Settings Administrator Tools Settings Item Description Value Set Date/Time Sets the date and time of the • Set Date machine’s internal clock. Specifies the date of the machine’s internal (Default may differ clock. depending on the [Country] Only dates that correspond with the year and setting under [Administrator month can be set.
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7. Configuring the Machine Using the Control Panel Item Description Value Dial/Push Specifies the line type of the • Push Phone Phone telephone line. • Dial Phone (10PPS) To configure this setting, • Dial Phone (20PPS) contact your telephone Default: [Push Phone] company and select the setting based on your telephone line.
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Administrator Tools Settings Item Description Value System Reset Sets the machine to return to • 30 sec. Timer the mode specified in • 1 min. [Function Priority]. • 2 min. This setting is also applied to • 3 min. the timeout for copying the •...
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7. Configuring the Machine Using the Control Panel Item Description Value Language Specifies the language used • English on the screen and in reports. • German The default value for this • French setting is the language you • Italian have specified during the •...
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Administrator Tools Settings Item Description Value Country Selects the country in which Algeria, Argentina, Australia, Austria, the machine is used. The Belgium, Bolivia, Brazil, Bulgaria, country code you specify Canada, Chile, China, Colombia, Costa Rica, determines the time and date Croatia, Cyprus, Czech Republic, display format and the Denmark, Dominican Republic, Ecuador, Egypt, El...
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7. Configuring the Machine Using the Control Panel Item Description Value Reset Settings Be sure not to clear the • Reset All Settings settings by mistake. Resets the machine's settings to their defaults except the following: • Language settings • Country settings •...
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Administrator Tools Settings Item Description Value IPsec Selects whether to enable or • Inactive disable IPsec. • Active This function appears only Default: [Inactive] when a password is specified under [Admin. Tools Lock]. Fax No. Sets the machine to require a •...
7. Configuring the Machine Using the Control Panel Printing Lists/Reports Printing the Configuration Page Press the [Home] key. DUE302 Press the [Setting] icon on the [Home] screen. Press [Print List/Report]. Press [Configuration Page]. Press [Yes]. Types of Lists/Reports • Reports will be printed on A4 or Letter size paper. Load one of these sizes of paper into the tray before printing reports.
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Printing Lists/Reports • By Speed Dial No. Prints the list with the entries sorted by Speed Dial registration number. • By Name Prints the list with the entries sorted by name. Scanner Dest. List Prints a list of scan destinations. Scanner Journal Prints a scanner journal for the last 100 Scan to E-mail, Scan to FTP, and Scan to Folder transmissions.
7. Configuring the Machine Using the Control Panel Network Settings • Depending on the settings you change, the machine might need to be restarted. • Depending on the model you are using, some items might not appear. Wi-Fi Enable Item Description Value Wi-Fi Enable...
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Network Settings IPV4 Configuration Item Description Value IPV4 DHCP Sets the machine to receive its IPv4 • Inactive address, subnet mask, and default • Active gateway address automatically from a Default: [Active] DHCP server. IP Address Specifies the machine's IPv4 address Default: XXX.XXX.XXX.XXX when DHCP is not used.
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7. Configuring the Machine Using the Control Panel Item Description Value IPV6 DHCP Sets the machine to receive its IPv6 • Inactive address from a DHCP server. • Active Default: [Active] Manual Specifies the machine's IPv6 settings. • Manual Config. Address Config.
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Network Settings Wi-Fi Configuration Item Description Value Connection Displays the current connection mode. • Ethernet Mode • Wi-Fi Wi-Fi Direct Enables devices to communicate directly with each other without using a central access point. Wi-Fi Status • Status Displays the current connection status.
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7. Configuring the Machine Using the Control Panel...
8. Configuring the Machine Using Utilities This chapter describes how to configure the machine using utilities. Available Setting Functions Using Web Image Monitor Use Web Image Monitor to change the configuration of the machine from a computer. Available operations for Web Image Monitor is as follows: The following operations can be performed remotely using Web Image Monitor on a computer: •...
8. Configuring the Machine Using Utilities Using Web Image Monitor • Some items might not appear, depending on the model type you are using. • Some items can also be configured using the control panel. Recommended web browsers • Internet Explorer 6 or later •...
Displaying Top Page Displaying Top Page When you access the machine using Web Image Monitor, the top page appears in your browser's window. Launch the Web browser. In the Web browser's address bar, enter "http://(machine’s IP address)/" to access the machine.
8. Configuring the Machine Using Utilities 4. Main area Displays the contents of the item selected in the menu area. Information in the main area is not automatically updated. Click [Refresh] at the upper-right in the main area to update the information. Click the Web browser's [Refresh] button to refresh the entire browser screen.
Checking the System Information Checking the System Information Click [Home] to display the main page of Web Image Monitor. You can check the current system information on this page. This page contains three tabs: [Status], [Counter], and [Machine Information]. Status Tab Item Description Model Name...
8. Configuring the Machine Using Utilities Item Description Transfer Roller Shows the remaining life of the transfer roller, as "Status OK", "Replacement Required Soon" or "Replacement Required". For replacing, contact your sales or service representative. Paper Tray Item Description Tray 1 Shows the current state and paper size/type setting of Tray 1.
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Checking the System Information Item Description Copier Shows the following for pages printed using the copier function: • Total number of pages • Number of color pages • Number of black-and-white pages Shows the following for telephone line faxes: • Total number of pages sent and received •...
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8. Configuring the Machine Using Utilities Item Description Yellow Shows the following for pages printed using the printer, copier, and fax functions, and lists/reports: • Accumulated value of yellow toner A4 page coverage (in percent) • Accumulated value of yellow toner consumption (converted into fully- covered A4 pages) Economy Color Prints Item...
Checking the System Information Duplex Item Description Duplex Total Page Shows the total number of sheets printed on both sides. • A sheet printed on both sides counts as two printed pages. Machine Information Tab Machine Information Item Description Firmware Version Shows the version of firmware installed on the machine.
8. Configuring the Machine Using Utilities Configuring the System Settings Click [System Settings] to display the page for configuring the system settings. This page contains the following tabs: [Sound Volume Adjustment], [Tray Paper Settings], [Copier], [Fax], [Priority Tray], [Toner Saving], [I/O Timeout], [B&W Print Priority] and [Shortcut to Function]. Sound Volume Adjustment Tab Sound Volume Adjustment Item...
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Configuring the System Settings Item Description Paper Type Select the paper type for Tray 1 from the following: Thin Paper (60-65g/m2), Plain Paper (66-74g/m2), Middle Thick Paper (75-90g/m2), Thick Paper 1 (91-105g/m2), Recycled Paper, Color Paper, Letterhead, Preprinted Paper, Prepunched Paper, Label Paper, Bond Paper, Cardstock, Envelope, Thick Paper 2 (106-160g/m2) Tray 2 Item...
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8. Configuring the Machine Using Utilities Tray 1 Priority Item Description Tray 1 Priority Select how print jobs using the Tray 1 are handled. • System Settings The paper settings configured on the machine's control panel are applied to all print jobs. An error occurs when the paper settings specified by the printer driver or the print command do not match the machine's settings.
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Configuring the System Settings Bypass Tray Setting Priority Item Description Bypass Tray Setting Select how print jobs using the bypass tray are handled. Priority • System Settings The paper settings configured on the machine's control panel are applied to all print jobs. An error occurs when the paper settings specified by the printer driver or the print command do not match the machine's settings.
8. Configuring the Machine Using Utilities Copier Tab Select Paper Item Description Select Paper Select the paper size used for printing copies from the following: [Tray 1], [Tray 2], [Bypass Tray], [A4], or [8 1/2 × 11]. When a tray is selected, the machine prints from that tray only. When a paper size is selected, the machine checks the trays for the paper of the specified size in the order of priority as set in [Copier] in the [Priority Tray] page.
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Configuring the System Settings Fax Number Confirmation Item Description Fax Number Enable this setting to configure the machine to require a fax number to be Confirmation entered twice when specifying a destination manually. This setting appears only when the administrator password is set in the [Administrator] page.
8. Configuring the Machine Using Utilities Authorized Reception Item Description Authorized Reception Enable this setting to set the machine to receive (or reject) faxes only from the programmed Special Senders. This helps you screen out unwanted documents, such as junk faxes, and prevents the wasting of fax paper. Special Senders can be programmed in the [Special Sender] page.
Configuring the System Settings Item Description Select the tray that the machine uses first for printing out faxes from [Tray 1] or [Tray 2]. If [Auto] is selected for [Select Paper Tray] in the [Fax] page and both Tray 1 and Tray 2 contain paper of the same size, the machine starts to print from the specified tray.
8. Configuring the Machine Using Utilities • [Locked Print Timeout (seconds)] appears only for SP C262SFNw. Black-and-White Print Priority Tab B&W Print Priority Item Description B&W Print Priority Enable this setting to suppress the consumption of color toner when printing black-and-white pages.
Registering Destinations Registering Destinations Scan and fax destinations can be registered using Web Image Monitor. Up to 100 scan destinations and 200 fax destinations (20 Quick Dial and 200 Speed Dial destinations) can be registered. See the scan and fax sections for more information on registering destinations. •...
8. Configuring the Machine Using Utilities Registering Fax Special Senders Fax Special Senders can be registered using Web Image Monitor. Up to 30 Special Senders be registered. For details about registering Special Senders, see page 208 "Receiving a Fax".
Restricting Machine Functions According to User Restricting Machine Functions According to User You can configure settings to require a user code when someone tries to use certain machine functions. To enable this setting, you must first configure the machine settings via Web Image Monitor. •...
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8. Configuring the Machine Using Utilities Under "Available Functions", select [Restrict] for the functions you want to restrict, and then click [Apply]. Select [Do not Restrict] for the functions you do not want to restrict. The user restriction setting is enabled for the selected function. Proceed to the following steps to register users.
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Restricting Machine Functions According to User Select the functions you want to make available to the user upon authentication. Unselected functions will be unavailable to users authenticated under this user code. Click [Apply]. Close the Web browser. • You must enter both the user name and user code to register a user entry. •...
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8. Configuring the Machine Using Utilities Close the Web browser.
When Machine Functions are Restricted When Machine Functions are Restricted Restricted functions can be used only by authorized users. Depending on the restricted function, users will be authenticated from the machine's control panel or in the printer/LAN-Fax driver. • This function is available for SP C262SFNw only. •...
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8. Configuring the Machine Using Utilities If the printer requests for a user code, enter a user code. If you enter a wrong user code, the printer denies further attempts of authentication. Press [OK]. Authentication using the printer or LAN-Fax driver Open the file you want to print on your computer.
Configuring the Network Settings Configuring the Network Settings Click [Network Settings] to display the page for configuring the network settings. This page contains the following tabs: [Network Status], [IPv6 Configuration], [Network Application], [DNS], [Auto E-mail Notification], [SNMP], [SMTP], [POP3], [Internet Fax], and [Wireless]. •...
8. Configuring the Machine Using Utilities IPv6 Configuration Tab IPv6 Item Description IPv6 Select whether to enable or disable IPv6. You cannot disable IPv6 using Web Image Monitor if the machine is currently in use in an IPv6 environment. In this case, use the control panel to disable [IPv6] under network settings.
Configuring the Network Settings Item Description Max. E-mail Size Select the maximum size of scan files that can be attached to an e-mail message (1 to 5 MB, or no limit). Select to enable the Scan to FTP feature. Folder Select to enable the Scan to Folder feature.
8. Configuring the Machine Using Utilities Item Description Secondary DNS Server Enter the IPv4 address of the secondary DNS. Domain Name Enter the IPv4 domain name for the machine. Can contain up to 32 characters. IPv6 DNS Method Select whether to specify the domain server manually or have the machine obtain its DNS information automatically.
Configuring the Network Settings Item Description Call Service Select to send an alert e-mail to the specified address if the machine requires servicing. Out of Toner Select to send an alert e-mail to the specified address if toner runs out. Cover Open Select to send an alert e-mail to the specified address if a cover is open.
8. Configuring the Machine Using Utilities System Item Description Location Enter the location of the machine. The location entered here is displayed on the main page. Can contain up to 64 characters. Contact Enter the contact information of the machine. The contact information entered here is displayed on the main page.
Configuring the Network Settings Item Description Time Zone Select a time zone according to your geographic location. Selecting a different time zone may cause transmission date and time to be incorrect for email sent by the Scan to E-mail function, even when the machine's clock is set correctly.
8. Configuring the Machine Using Utilities Item Description Insert System-fixed Text Select whether to include system-fixed text in the body of the e-mail or not when sending Internet Faxes. The text will include the machine's host name (as set in the DNS settings page), model name, and contact e-mail address (as set in the administrator settings page).
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Configuring the Network Settings Wireless LAN Settings Item Description SSID Enter the SSID of the access point. The SSID can contain up to 32 characters. When you click [Scan List], a list of available access points is displayed. You can select the SSID from the list. Communication Mode [Infrastructure] is selected by default.
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8. Configuring the Machine Using Utilities Wi-Fi Direct Settings Item Description SSID Enter the SSID name. The SSID can contain up to 32 characters. WPA Passphrase Enter the passphrase for Wi-Fi Direct connection. You can enter 8 to 32 characters for a passphrase.
Configuring the IPsec Settings Configuring the IPsec Settings Click [IPsec Settings] to display the page for configuring the IPsec settings. This page contains the following tabs: [IPsec Global Settings] and [IPsec Policy List]. • This function is available only when an administrator password is specified. IPsec Global Settings Tab Item Description...
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8. Configuring the Machine Using Utilities Item Description Status Displays the status of the IPsec policy as "Active" or "Inactive". To configure IPsec policies, select the desired IPsec policy, and then click [Change] to open the "IPsec Policy Settings" page. The following settings can be made on the "IPsec Policy Settings" page. IP Policy Settings Item Description...
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Configuring the IPsec Settings IPsec Settings Item Description Encapsulation Type Specify the encapsulation type from the following: • [Transport]: Select this mode to secure only the payload section of each IP packet when communicating with IPsec compliant devices. • [Tunnel]: Select this mode to secure every section of each IP packet. We recommend this type for communication between security gateways (such as VPN devices).
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8. Configuring the Machine Using Utilities Item Description Key Perfect Forward Select whether to enable or disable PFS (Perfect Forward Secrecy). Secrecy IKE Settings Item Description IKE Version Displays the IKE version. Encryption Algorithm Specify the encryption algorithm from the following: [DES], [3DES], [AES-128], [AES-192], [AES-256] Authentication Specify the authentication algorithm from the following:...
Printing Lists/Reports Printing Lists/Reports Click [Print List/Report] to display the page for printing reports. Then, select an item and click [Print] to print out information for that item. Print List/Report Item Description Configuration Page Prints general information about the machine and its current configuration. Fax Journal Prints a fax transmission and reception journal for the last 50 jobs.
8. Configuring the Machine Using Utilities Configuring the Administrator Settings Click [Administrator Tools] to display the page for configuring the administrator settings. This page contains the following tabs: [Administrator], [Reset Settings], [Backup Setting], [Restore Setting], [Set Date/Time], [Energy Saver Mode], and [PCL6 Mode]. Administrator Tab Administrator Settings Item...
Configuring the Administrator Settings Item Description Reset Settings of Select to clear the user restriction settings. Available Functions Clear Address Book Select to clear the fax destinations. Reset IPsec Settings Select to clear the IPsec settings. • [Reset IPsec Settings] appears only when the administrator password is specified. Backup Setting Tab •...
8. Configuring the Machine Using Utilities Click [OK]. Click [Save] in the confirmation dialog box. Navigate to the location to save the backup file. Specify a name for the file, and click [Save]. • [Back up IPsec Settings] appears only when the administrator password is specified. Restore Setting Tab •...
Configuring the Administrator Settings Item Description Enter the current day (1 to 31). Date Format Select the date format from [MM/DD/YYYY], [DD/MM/YYYY], or [YYYY/MM/DD]. Set Time Item Description Time Format Select 24- or 12-hour time format. Time (AM/PM) Select [AM] or [PM] if 12-hour time format is selected. hour (0-23) Enter the current hour if 24-hour time format is selected (0-23).
8. Configuring the Machine Using Utilities • Regardless of the settings for Energy Saver mode 1 or Energy Saver mode 2, the machine enters Energy Saver mode 1 after being idle for 10 minutes. PCL6 Mode PCL6 Mode Item Description PCL6 Mode Set this to [Universal] when using the Universal Driver and to [SP C260/ C262] when using the normal driver.
9. Maintaining the Machine This chapter describes how to replace supplies and how to clean the machine. Replacing the Print Cartridge • Store print cartridge in a cool dark place. • Actual printable numbers vary depending on image volume and density, number of pages printed at a time, paper type and size, and environmental conditions such as temperature and humidity.
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9. Maintaining the Machine DUE255 • When removing print cartridges, be careful not to touch the laser scanning unit under the upper cover (the position shown by the arrow in the illustration below). DUE256 • If cyan, magenta, or yellow toner runs out, you can print in black and white using just the black toner.
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Replacing the Print Cartridge Pull up the lever on the top cover, and then carefully raise the top cover. DUE257 Carefully lift out the print cartridge vertically, holding its center. From the rear, the print cartridges are installed in the order of cyan (C), magenta (M), yellow (Y), and black (K).
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9. Maintaining the Machine Hold the print cartridge and shake it from side to side five or six times. DUE261 Even distribution of toner within the bottle improves print quality. Remove the protective cover from the print cartridge. DUE262 Check the toner color and corresponding location, and then carefully insert the print cartridge vertically.
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Replacing the Print Cartridge Using both hands, hold the center of the top cover and close the cover carefully. DUE264 Attach the protective cover you removed in Step 5 on the old print cartridge. Then, put the old print cartridge into the bag, and then put it into the box. DUE265 •...
9. Maintaining the Machine Replacing the Waste Toner Bottle Messages on the screen • Replace the waste toner bottle when the following message appears on the screen: "Replacement Required: Waste Toner Bottle" • Prepare a waste toner bottle when the following message appears on the screen: "Replace Required Soon: Waste Toner Bottle"...
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Replacing the Waste Toner Bottle Holding the tabs on both ends of the transfer unit, tilt it backwards and lift it up. DUE267 Holding the handle at the center of the waste toner bottle, carefully pull it partially out without tilting it. DUE268 Pull the waste toner bottle halfway out, hold the bottle firmly, and then pull it straight out.
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9. Maintaining the Machine DUE270 To prevent the waste toner bottle from coming into contact with the intermediate transfer unit (the position shown by the arrow in the illustration below), do not lift the bottle while pulling it out. DUE271 Close the bottle cap.
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Replacing the Waste Toner Bottle DUE273 Holding the center of the new waste toner bottle, carefully insert it halfway into the machine body. Leave the bottle cap open. DUE274 To prevent the waste toner bottle from coming into contact with the intermediate transfer unit (the position shown by the arrow in the illustration below), do not lift the bottle while inserting it.
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9. Maintaining the Machine DUE276 Place the transfer unit on the front cover. Slide the transfer unit along the guide rails into the machine. DUE277 When it stops, push on the PUSH mark until it clicks. DUE278...
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Replacing the Waste Toner Bottle Using both hands, carefully push up the front cover until it closes. DUE229 When closing the front cover, push the upper area of the cover firmly. • For easy replacement, we recommend you purchase and store extra waste toner bottles. •...
9. Maintaining the Machine Replacing a Component Replacing the Intermediate Transfer Unit • This function is available for SP C262SFNw only. If the Alert indicator on the control panel lights up and the "Replacement Required: Intermediate Transfer Unit" message appears on the display, contact your sales or service representative. Replacing the Fusing Unit and Transfer Roller •...
Cautions When Cleaning Cautions When Cleaning Clean the machine periodically to maintain high print quality. Dry wipe the exterior with a soft cloth. If dry wiping is not sufficient, wipe with a soft, damp cloth that has been wrung out thoroughly. If you still cannot remove the stain or grime, use a neutral detergent, wipe over the area with a thoroughly-wrung damp cloth, and then dry wipe the area and allow it to dry.
9. Maintaining the Machine Cleaning the Toner Density Sensor Clean the toner density sensor when the following message appears on the control panel. "Density Sensor Require Cleaning" Pull up the lever on the top cover, and then carefully raise the top cover. Make sure that the ADF is closed.
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Cleaning the Toner Density Sensor Carefully insert the print cartridge removed in Step 2 vertically. DUE263 Using both hands, hold the center of the top cover and close the cover carefully. Be careful not to trap your fingers. DUE264...
9. Maintaining the Machine Cleaning the Friction Pad and Paper Feed Roller If the friction pad or paper feed roller is dirty, a multi-feed or misfeed might occur. In this case, clean the friction pad and paper feed roller as follows: •...
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Cleaning the Friction Pad and Paper Feed Roller Wipe the rubber part of the roller with a soft damp cloth. After that, wipe it with a dry cloth to remove the moisture. DUE281 Push the metal plate down until it clicks. DUE215 Reload the removed paper into the tray, and then push the tray carefully into the machine until it clicks into place.
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9. Maintaining the Machine • If jams or multi-sheet feeds occur after cleaning the friction pad, contact your sales or service representative. • If the optional Tray 2 is installed, clean its friction pad and paper feed roller in the same way as you did for Tray 1.
Cleaning the Registration Roller and Paper Tray Cleaning the Registration Roller and Paper Tray The registration roller and paper tray can become dirty with paper dust if you print to non-standard paper. Clean the registration roller if white dots appear on prints. •...
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9. Maintaining the Machine Wipe the inside of the paper tray with a cloth. DUE283 Push the metal plate down until it clicks. DUE215 Reload the removed paper into the tray, and then push the tray carefully into the machine until it clicks.
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Cleaning the Registration Roller and Paper Tray Pull the front cover open lever and then carefully lower the front cover. DUE227 Be sure to set the registration roller in the position shown by the arrow in the illustration below. DUE284 Clean the registration roller if prints are smeared after a paper jam is cleared.
9. Maintaining the Machine Cleaning the Exposure Glass Lift the ADF. Be careful not to hold the input tray when lifting the ADF, for the tray might be damaged. Clean the parts indicated with arrows with a soft damp cloth and then wipe the same parts with a dry cloth to remove any remaining moisture.
Cleaning the Auto Document Feeder Cleaning the Auto Document Feeder Lift the ADF. Be careful not to hold the input tray when lifting the ADF, for the tray might be damaged. Clean the parts indicated with arrows with a soft damp cloth and then wipe the same parts with a dry cloth to remove any remaining moisture.
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9. Maintaining the Machine Clean the parts indicated below. DUE322 Close the ADF cover.
Moving and Transporting the Machine Moving and Transporting the Machine This section provides cautions that you must follow when moving the machine both short and long distances. Repack the machine in its original packing materials when moving it over a long distance. •...
9. Maintaining the Machine Lift the machine using the inset grips on both sides of the machine, and then move it horizontally to the place where you want to use it. DUE287 If you have removed Tray 2, reinstall it. •...
10. Troubleshooting This chapter provides solutions for error messages and other problems. Error and Status Messages on the Screen Messages are listed in alphabetical order in the table below. "X" indicates a number in an error code that appear differently depending on a specific situation. •...
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10. Troubleshooting Message Causes Solutions ADF Original An original has been jammed • Remove jammed originals, and then Misfeed inside the ADF. place them again. See page 353 "Removing Paper Jams" and Open ADF Cover page 365 "Paper Feed Problems". and remove paper.
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Error and Status Messages on the Screen Message Causes Solutions Cannot Copy This Combined copying could not be • Set the machine to print copies using Setting performed because the tray the A4, Letter, or Legal size paper in does not contain the valid size the [Select Paper] setting.
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10. Troubleshooting Message Causes Solutions Dial Failed The fax could not be sent. • Confirm that the fax number you dialed is correct. • Confirm that the destination is a fax machine. • Confirm that the line is not busy. •...
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Error and Status Messages on the Screen Message Causes Solutions I-Fax POP3 Failed Connection to the POP3 server • Confirm that the network cable is failed. properly connected to the machine. • Confirm that the network settings such as IP address, DNS, and POP3 settings have been configured properly (make sure that no double- byte character is used).
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10. Troubleshooting Message Causes Solutions Memory Overflow • The machine's memory Resend the fax in parts as several smaller reached capacity while individual faxes, or send at a lower scanning the first page of resolution. the original to store a fax job in memory before transmission.
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Error and Status Messages on the Screen Message Causes Solutions Open Front Cover The fusing unit levers are not The machine can start printing only if the positioned correctly. fusing unit levers are in the correct then move Envelope positions for the paper type. Lever up/down.
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10. Troubleshooting Message Causes Solutions Replacement The machine has run out of Replace the print cartridge. See page 317 Required: toner. "Replacing the Print Cartridge". Toner Cartridge (X) Replacement The transfer roller is no longer Contact your sales or service Required: usable, and must be replaced.
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Error and Status Messages on the Screen Message Causes Solutions Set Original to ADF Scanning could not be • Use the ADF, even when scanning performed because the originals A4/Letter or smaller size originals. Cannot use exposure were not placed in the ADF, glass •...
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10. Troubleshooting Message Causes Solutions Unsupported USB The Scan to USB function failed Use a USB flash disk that is compatible Hub Please Remove because a USB device other with the Scan to USB function. than a USB flash disk or a USB flash disk with an unsupported file system was used.
Removing Paper Jams Removing Paper Jams If a paper jam occurs, one of the following messages appears on the control panel: • If the alert indicator lights up continuously or flashes, press the [Status] icon on the [Home] screen and check the displayed message. Message Reference title Internal Misfeed...
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10. Troubleshooting Main unit DUE292 DUE288 DUE289...
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Removing Paper Jams DUE290 Paper feed unit DUE320 DUE291...
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10. Troubleshooting • Jammed paper may be covered in toner. Be careful not to get toner on your hands or clothes. • Toner on prints made immediately after clearing a paper jam may be insufficiently fused and may smudge. Make test prints until smudges no longer appear. •...
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Removing Paper Jams DUE243 Pull the paper downward to remove it. Do not pull it upward. DUE244 If you cannot find the jammed paper, check for it by pulling down the guide. DUE245...
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10. Troubleshooting Pull up the fusing unit levers. DUE246 Using both hands, carefully push up the front cover until it closes. DUE229 When closing the front cover, push the upper area of the cover firmly. After closing the cover, check that the error is cleared. If paper jams inside a tray If paper jams in Tray 1 or 2, follow the procedure below to remove it.
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Removing Paper Jams Pull out the jammed paper carefully. DUE247 Do not touch the fusing unit. DUE243 If paper has jammed inside the transfer unit, holding both sides of the paper, pull the paper carefully forward and out. DUE248...
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10. Troubleshooting Using both hands, carefully push up the front cover until it closes. DUE229 When closing the front cover, push the upper area of the cover firmly. After closing the cover, check that the error is cleared. • Do not pull out the paper tray (Tray 1). •...
Removing Paper Jams Carefully remove any paper that is jammed under the transfer unit. DUE249 If you cannot find the jammed paper, look inside the machine. Using both hands, carefully push up the front cover until it closes. DUE229 When closing the front cover, push the upper area of the cover firmly. After closing the cover, check that the error is cleared.
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10. Troubleshooting Open the ADF cover. DUE250 Gently pull the jammed paper to remove it. Be careful not to pull the original too hard, as it may rip. DUE251 Close the ADF cover and the cover of the input tray for ADF. DUE252 Lift the ADF, and if there is any original remaining in the ADF, gently pull the jammed paper to remove it.
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Removing Paper Jams DUE253 Close the ADF.
10. Troubleshooting When You Cannot Print Test Page Possible cause Solution The power cord, a USB cable, or a Make sure that the power cord, USB cable, and network network cable is not connected cable are connected correctly. Also confirm that they are not correctly.
Paper Feed Problems Paper Feed Problems If the machine is operating but paper will not feed or paper jams occur frequently, check the condition of the machine and paper. Problem Solution Paper does not feed smoothly. • Use supported types of paper. See page 65 "Supported Paper".
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10. Troubleshooting Problem Solution Multiple sheets of paper are fed at • Fan the paper well before loading. Also make sure that one time. the edges are even by tapping the stack on a flat surface such as a desk. •...
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Paper Feed Problems Problem Solution Images are not printed in the right Adjust the front end fence and both side fences to match the position paper size. See page 50 "Loading Paper". DAC606 Images are printed diagonally to the If there are gaps between the paper and the side or end pages.
10. Troubleshooting Print Quality Problems Checking the Condition of the Machine If there is a problem with the quality of printing, first check the condition of the machine. Possible Cause Solution There is a problem with the Make sure that the machine is on a level surface. Place the machine's location.
Print Quality Problems Checking the Printer Driver Settings Problem Solution The printed image is smudged. PCL 5c/6, DDST On the printer driver's [Paper] tab, select [Bypass Tray] in the "Input Tray:" list. In the "Paper Type:" list, select a proper paper type. PostScript 3 On the printer driver's [Paper/Quality] tab, select [Bypass Tray] in the "Paper Source"...
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10. Troubleshooting Problem Solution Fine lines are fuzzy, of inconsistent Change the dithering settings on the printer driver. For details thickness, or do not appear. about the dithering settings, see the printer driver Help. If the problem persists, specify the settings of the application in which the image was created to change the thickness of the lines.
Printer Problems Printer Problems This section describes printing problems and possible solutions. When You Cannot Print Properly Problem Solution An error occurs. If an error occurs when printing, change the computer or printer driver settings. • Check the printer icon name does not exceed 32 alphanumeric characters.
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10. Troubleshooting Problem Solution A Locked Print file is canceled. • The machine already has 5 jobs or 5 MB of Locked Print data. Print or delete an existing Locked Print file. For details, see page 91 "Printing Confidential Documents". •...
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Printer Problems Problem Solution It takes too long to complete the print • Photographs and other data intensive pages take a long job. time to be processed so simply wait when printing such data. • Changing the settings with printer driver may help to speed up printing.
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10. Troubleshooting Problem Solution The color of the printout is different • The colors made using color toner may be different from from the color on the computer's colors displayed on the display due to the difference of display. methods to reproduce colors. Only when using PCL 5c/6, DDST Color gradation might appear differently if On is selected for [Economy Color] on the [Print Quality] tab in the...
Printer Problems When You Cannot Print Clearly Problem Solution The whole printout is blurred. • The paper being used may be damp. Use paper that has been stored properly. See page 65 "Supported Paper". • Select [Level 1: Weak], [Level 2: Medium] or [Level 3: Strong] in [Anti-Humidity Level] under [System Settings].
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10. Troubleshooting Problem Solution White lines appear. The intermediate transfer belt is dirty. Follow the procedure below to clean the belt: 1. Open the top cover while the power is on. 2. Remove all print cartridges from the printer. 3. Close the top cover with both hands carefully. 4.
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Printer Problems Problem Solution White spots appear. The surrounding registration roller or paper tray can become dirty with paper dust if you use paper other than standard paper. Wipe any paper dust off both the paper tray and registration roller. See page 335 "Cleaning the Registration Roller and Paper Tray".
10. Troubleshooting Problem Solution Fine dot patterns do not print. Only when using PostScript 3 Change the [Dithering] setting in the printer driver's dialog box. See the printer driver Help. Solid areas, lines or text are shiny or Only when using PostScript 3 glossy when created as a mixture of Select [Black by K] for [Gray Reproduction] in the printer cyan, magenta, yellow.
Printer Problems Problem Solution Prints do not stack properly. • The paper being used may be damp. Use paper that has been stored properly. See page 65 "Supported Paper". • Select [Level 2: Medium] or [Level 3: Strong] in [Anti- Humidity Level] under [System Settings].
10. Troubleshooting Copier Problems When You Cannot Make Clear Copies Problem Solution The printed copy is blank. The original is not placed correctly. When using the exposure glass, place originals copy side down. When using the ADF, place them copy side up. See page 79 "Placing Originals".
Copier Problems Problem Solution When copying from the exposure Place the original copy side down, making sure that it is glass, the print area of the copy is aligned to the rear left corner and pressed flat against the out of alignment with the original. exposure glass.
10. Troubleshooting Scanner Problems When You Cannot Browse the Network to Send a Scan File Problem Solution The following machine settings may Check the settings. See page 297 "Configuring the Network not be correct: Settings". • IP address • Subnet Mask When Scanning Is Not Done As Expected Problem Solution...
Fax Problems Fax Problems When You Cannot Send or Receive Fax Messages As Wanted Transmission Problem Causes Solutions Cannot send files. The telephone line may be Check if the telephone line is properly disconnected. connected to the machine. For details, see Setup Guide.
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10. Troubleshooting Problem Causes Solutions When using On Hook Dial, If the machine fails to detect Press [Scan Size] in [Scan Settings], "Receiving..." appears and the size of the original when select the scan size, and then resend the transmission is not allowed. the [B&W Start] key is document.
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Fax Problems Printing Problem Causes Solutions Print is slanted. The paper is fed at a slant. Load the paper correctly. For details about loading paper, see page 50 "Loading Paper". Misfeeds occur frequently. The number sheets loaded Load paper only as high as the upper in the paper tray exceeds limit markings inside the paper tray.
10. Troubleshooting Problem Causes Solutions The background of received Image density is too high. Adjust the image density. See images appears dirty. page 172 "Specifying Scan Settings for Scanning". Images from the back of the page appear. Received image is too light. When using moist, rough, or Use the recommended paper.
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Fax Problems This report can be used to identify lost files. If a document stored for Memory Transmission was lost, resend it. If a document received by Memory Reception was lost, ask the sender to resend it. Error Report (E-mail) The Error Report (E-mail) is printed by the machine when it is unable to send an Error notification Email.
10. Troubleshooting • If Transmission Error Mail Notification cannot be sent, Transmission Error Report is printed by the machine. Error Code The table below describes the meaning of error codes that appear under "Results" on Fax Journal or transmission status report, and what to do when a particular error code appears. "X"...
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Fax Problems Error Code Solution 1XXX32 to 1XXX84 An error occurred while sending a fax. • Check if the telephone line is properly connected to the machine. • Disconnect the telephone line cord from the machine, and connect the cord to a telephone. Check if you can make calls using the telephone.
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10. Troubleshooting Error Code Solution 3XXX11 Connection to the server failed while sending an Internet Fax. • Check if the network cable is properly connected to the machine. • Check if the network settings such as the IP address, DNS, and SMTP settings have been configured properly (make sure that no double-byte character is used).
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Fax Problems Error Code Solution 4XXX21 Connection to the server failed while receiving an Internet Fax. • Check if the network cable is properly connected to the machine. • Check if the network settings such as the IP address, DNS, and POP3 settings have been configured properly (make sure that no double-byte character is used).
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10. Troubleshooting Error Code Solution 4XXX43 A TIFF file could not be received via Internet Fax properly. • The compression method of the received TIFF file was other than MH/MR/MMR. Ask the sender to check the TIFF file. 4XXX44 A TIFF file could not be received via Internet Fax properly. •...
Common Problems Common Problems This section describes how to troubleshoot common problems that may occur while operating the machine. Problem Possible cause Solution The machine does not turn on. The power cord is not • Make sure that the power connected properly.
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10. Troubleshooting • If any of these problems persist, turn off the power, pull out the power cord, and contact your sales or service representative.
11. Configuring Network Settings Using OS X This chapter describes how to connect the machine to the network and specify the network settings using OS X. Configurations differ according to the communication environment of your system. Connecting the Machine to a Wired Network The following procedure is explained using OS X 10.11 as an example.
11. Configuring Network Settings Using OS X Using an Ethernet Cable Turn on your computer. Insert the provided CD-ROM into the CD-ROM drive of the computer. If your computer does not have a CD-ROM drive, download a setup file from our website. Double-click the CD-ROM drive icon.
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Connecting the Machine to a Wired Network Turn off the machine, and then turn it back on. Setup is completed.
11. Configuring Network Settings Using OS X Connecting the Machine to a Wireless Network There are four methods for connecting the machine to a wireless network: • Using the Wi-Fi Setup Wizard See page 398 "Using the Wi-Fi Setup Wizard". •...
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Connecting the Machine to a Wireless Network Press the [Home] key. DUE302 Press the [Setting] icon on the [Home] screen. Press [Network Settings]. If you are requested to enter a password, enter the password using the number keys, and then press [OK]. A password for accessing the [Network Settings] menu can be specified in [Admin.
11. Configuring Network Settings Using OS X Using the WPS Button A router (access point) is needed to set up a connection. Before doing the following procedure, install the printer driver according to the procedure on page 398 "Installing the Printer Driver". Make sure the Ethernet cable is not connected to the machine.
Connecting the Machine to a Wireless Network Press the WPS button on the router (access point) within two minutes. For details about how to use the WPS button, refer to the manuals for the router (access point). Check the result. •...
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11. Configuring Network Settings Using OS X If you are requested to enter a password, enter the password using the number keys, and then press [OK]. A password for accessing the [Network Settings] menu can be specified in [Admin. Tools Lock] under [Administrator Tools] menu.
12. Appendix This chapter describes the machine specifications and consumables. Transmission Using IPsec For securer communications, this machine supports the IPsec protocol. When applied, IPsec encrypts data packets at the network layer using shared key encryption. The machine uses encryption key exchange to create a shared key for both sender and receiver.
12. Appendix AH Protocol The AH protocol provides secure transmission through authentication of packets only, including headers. • For successful authentication, the sender and receiver must specify the same authentication algorithm and authentication key. The authentication algorithm and authentication key are specified automatically.
Transmission Using IPsec Encryption Key Exchange Settings Configuration Flow This section explains the procedure for specifying encryption key exchange settings. Machine 1. Set the same IPsec settings as the machine on 1. Set the IPsec settings on Web Image Monitor. 2.
12. Appendix • An administrator password can be specified in the [Administrator] tab. Specifying IPsec Settings on the Computer Specify exactly the same settings for IPsec SA settings on your computer as are specified for the IPsec Settings on the machine. Setting methods differ according to the computer's operating system. The following procedure is based on Windows 7 in an IPv4 environment as an example.
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Transmission Using IPsec In [Description:], enter a name or a detailed explanation of the IP filter, and then click [Next]. You may click [Next] and proceed to the next step without entering any information in this field. Select "My IP Address" in "Source address", and then click [Next]. Select "A specific IP Address or Subnet"...
12. Appendix In the Session key settings, select "Generate a new key every", and enter the same validity period (in [Seconds] or [Kbytes]) as that specified for [Life Time] on the machine. Click [OK], and then click [Next]. Click [Finish]. If you are using IPv6, you must repeat this procedure from Step 12 and specify ICMPv6 as an exception.
Notes About the Toner Notes About the Toner • Proper operation cannot be guaranteed if any third-party toner is used. • Depending on printing conditions, there are cases where the printer cannot print the number of sheets indicated in the specifications. •...
12. Appendix Specifications of the Machine This section lists the machine's specifications. • We have obtained each author's permission for the use of applications including open-source software applications. For details about the copyright information for these software applications, see "OSS.pdf" on the CD-ROM supplied with the machine. General Function Specifications Item Description...
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Specifications of the Machine Item Description ADF capacity (80 g/m , 20 lb) • SP C260SFNw 35 sheets • SP C262SFNw 50 sheets Memory 256MB Power requirements 220-240 V, 6 A, 50/60 Hz 120-127 V, 11 A, 60 Hz Power consumption •...
Specifications of the Machine Item Description Resolution 600 × 600 dpi First print speed 14 seconds or less Interface • Ethernet (10BASE-T, 100BASE-TX) • USB 2.0 • Wi-Fi • USB2.0 Host Printer language PCL6, PCL5c, DDST, PostScript3, PictBridge Fonts (PCL6, PCL5c, PostScript3) 80 fonts Copier Function Specifications Item...
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12. Appendix Item Description Multiple copy speed • When copying multiple simplex originals (simplex printing) (Countries other than European countries) • 20 pages per minute (A4) • 21 pages per minute (Letter (81/2 × 11 inches) • When copying multiple copies of simplex originals one by one (simplex printing) •...
Specifications of the Machine Scanner Function Specifications Item Description Maximum scanning area (horizontal × vertical) • Exposure glass 216 × 297 mm (8.5 × 11.7 inches) • ADF 216 × 356 mm (8.5 × 14 inches) Maximum resolution when scanning from the •...
12. Appendix Item Description Address book Maximum 100 items Number of redials: 1 Fax Function Specifications Fax transmission and reception Item Description Access line • Public switched telephone networks (PSTN) • Private branch exchange (PBX) Transmission mode ITU-T Group 3 (G3) Scan line density •...
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Specifications of the Machine Internet Fax transmission and reception Item Description Interface Ethernet (10BASE-T, 100BASE-TX), Wi-Fi Communication protocols • Transmission SMTP, TCP/IP • Reception POP3, TCP/IP Transmission function E-mail E-mail format Single/Multi-part, MIME Conversion Attached file forms (transmission): TIFF-S (MH encoding) Attached file forms (reception): TIFF-S/TIFF-F (MH/MR/MMR encoding)
Print Cartridge Print cartridge Average printable number of pages per cartridge Black SP C260DNw/SP C260SFNw: (mainly Europe and Asia) 2,000 pages SP C262DNw/SP C262SFNw: (mainly Europe and Asia)
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Consumables Print cartridge Average printable number of pages per cartridge Magenta SP C260DNw/SP C260SFNw: (mainly Europe and Asia) 1,600 pages SP C262DNw/SP C262SFNw: (mainly Europe and Asia) 4,000 pages (mainly North America) 4,000 pages , 6,000 pages Yellow SP C260DNw/SP C260SFNw:...
12. Appendix • This machine routinely performs cleaning and uses toner during this operation to maintain quality. • To prevent a cleaning malfunction, you may need to replace a print cartridge even if it is not empty. Waste Toner Bottle Name Average printable number of pages per cartridge Waste Toner Bottle SP C220...
Information for This Machine Information for This Machine User Information on Electrical & Electronic Equipment (mainly Europe and Asia) Users in the countries where this symbol shown in this section has been specified in national law on collection and treatment of E-waste Our Products contain high quality components and are designed to facilitate recycling.
12. Appendix For Turkey only Üretici: Ricoh Company, Ltd. 8-13-1 Ginza, Chuo-ku, Tokyo 104-8222 Japan +81-36278-2111(English only/Sadece İngilizce) Note for the Battery and/or Accumulator Symbol (For EU countries only) In accordance with the Battery Directive 2006/66/EC Article 20 Information for end-users Annex II, the above symbol is printed on batteries and accumulators.
Declaration of Conformity Notice to Users in EEA Countries This product complies with the essential requirements and provisions of Directive 2014/53/EU. The CE Declaration of Conformity is available by accessing the URL: http://www.ricoh.com/products/ ce_doc2/ and selecting the product applicable. Operating frequency band: 2400 - 2483.5 MHz maximum radio-frequency power: less than 20.0 dBm...
12. Appendix NOTES TO USERS REGARDING FACSIMILE UNIT (NEW ZEALAND) The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty.
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Information for This Machine and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. •...
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7. If trouble is experienced with this equipment, for repair or warranty information, please contact Ricoh Americas Corporation Customer Support Department at 1-800-FASTFIX. If this device is causing problems with your telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
Information for This Machine information is transmitted with your document by the FAX HEADER feature. In addition to the information, be sure to program the date and time into your machine. Notes to Canadian Users of Wireless Devices This device complies with Industry Canada’s licence-exempt RSSs. Operation is subject to the following two conditions: (1) This device may not cause interference;...
12. Appendix Remarques à l'attention des utilisateurs canadiens Le présent produit est conforme aux spécifications techniques applicables d'Innovation, Sciences et Développement économique Canada L'indice d'équivalence de la sonnerie (IES) sert à indiquer le nombre maximal de dispositifs qui peuvent être raccordés à une interface téléphonique. La terminaison d'une interface peut consister en une combinaison quelconque de dispositifs, à...
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Information for This Machine Energy Saver mode 1 The machine enters Energy Saver mode 1 if the machine has been idle for about 30 seconds. It takes less time to recover from Energy Saver mode 1 than from power-off state or Energy Saver mode 2, but power consumption is higher in Energy Saver mode 1 than in Energy Saver mode 2.
12. Appendix Trademarks Adobe and Acrobat are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. Android and Google Play are trademarks or registered trademarks of Google Inc. OS X, TrueType, App Store, and Safari are trademarks of Apple Inc., registered in the U.S. and other countries.
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Trademarks ® ® Microsoft Windows 7 Starter ® ® Microsoft Windows 7 Home Premium ® ® Microsoft Windows 7 Professional ® ® Microsoft Windows 7 Ultimate ® ® Microsoft Windows 7 Enterprise • The product names of Windows 8.1 are as follows: ®...
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12. Appendix ® ® Microsoft Windows Server 2012 Standard ® ® Microsoft Windows Server 2012 Datacenter • The product names of Windows Server 2012 R2 are as follows: ® ® Microsoft Windows Server 2012 R2 Foundation ® ® Microsoft Windows Server 2012 R2 Essentials ®...
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