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8. Troubleshooting
Getting Started
Alert Sounds
The machine notifies you with an alert sound when a paper jam occurs, the original is left
on the machine, or another problem occurs. Listen to the alert sound for one of the
patterns described below, and perform the required procedure accordingly.
*1
Sound pattern
A short beep
A short beep, followed
by long beep
A long beep
Two long beeps
Condition
Touch/Notification
Login/Logout
Invalid Operation
Operation Completed
Copy: Job Done
Fax Printing Ended
Fax Transmission Ended
Fax Reception Ended
Warm-up
Solution
-
If you entered an incorrect
password, enter the correct
password.
If you hear this sound when
touching an icon or key, you do
not have permission to use the
function or setting. Log in to the
machine as a user with
permission, or consult your user
administrator (or custom-
privileges administrator who has
equivalent privilege).
Check the operation result.
The machine is ready for use
after the machine is turned on or
recovers from the sleep mode.
8
167
- Quick Links:
- How to Use the Scanner Screen
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Need help?
Do you have a question about the IM 370 and is the answer not in the manual?
Questions and answers
I just want to find out how to check how full the toner still is
To check the toner level on the Ricoh IM 370, press the [Check Status] button on the machine. If the toner is low or depleted, a message and an icon will be displayed on the screen. If the toner appears low but there is still a lot remaining, try removing and reinserting the print cartridge following the toner replacement procedure shown on the screen.
This answer is automatically generated
How does scanning work
The Ricoh IM 370 uses a flatbed scanning method for stationary original exposure. It supports basic scanning functions, including scanning documents and sending the scanned data via email. To send scanned data by email, the SMTP server and network settings must be configured in advance. An email address can be registered in the address book for easy selection. The machine also supports SMTPS (SMTP over SSL) for secure email transmission.
This answer is automatically generated