Setting The Default E-Mail Client; Configuring Forwarding Or Replying Mail Delivery Settings - Nortel BCM 4.0 Manual

Setting the default e-mail client

After you install Unified Messaging, you must set the default e-mail client.
To set the default e-mail client
1 Click the Windows Start button, point to Settings and click Control Panel.
The Control Panel window appears.
2 Double click the Internet Options icon.
The Internet Properties window appears.
3 Click the Programs tab.
4 In the E-mail list box, make sure the client that is displayed is the e-mail client you are using.
If another e-mail client is displayed, select the correct e-mail client from the E-mail list box,
click the Apply button and click the OK button.

Configuring forwarding or replying mail delivery settings

To ensure you can forward or reply to Unified Messaging messages, you must check one of the
default settings for mail delivery.
1
In your Inbox, click CallPilot Desktop Messaging.
2 Click CallPilot Configuration.
3 Click the Mail tab to display the current mail settings.
4
Check to see if the Include a message header when forwarding/replying check box is not
selected. If you have a fax keycode enabled you can select this check box. If you do not have a
fax keycode enabled do not select this check box.
Note: If the check box is selected and you have a fax keycode enabled, the header
information of the original message appears in a reply or forwarded message. The
message becomes a fax message because the headers are attached as a text
message.
Do not select the Include a message header when forwarding/replying check
box or add text to the message, although the New Text Message button is active, if
you do not have a fax keycode enabled. If you add text or message headers to the
message it does not remain as a voice message. It becomes a fax message.
If the Include a message header when forwarding/replying check box is
selected without the BCM fax keycode the forward/reply message will not be
delivered.
If Include a message header when forwarding/replying check box is not
selected, the subject of a forwarded message contains the CLID information but,
does not include the original sender's name or the sent time.
Chapter 3 Installing and configuring Unified Messaging
BCM 4.0 Unified Messaging Configuration Guide
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