Pitney Bowes 4100 Operator's Manual
Pitney Bowes 4100 Operator's Manual

Pitney Bowes 4100 Operator's Manual

Plain-paper fax machine
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4100 OPERATOR GUIDE QUICK REFERENCE LIST
ADJUSTING MONITOR VOLUME : 42
BATCH TRANSMISSION : 124
BATCH TRANSMISSION PROGRAMMING: 217
BROADCAST : 206
BROADCASTING : 113
BULLETIN BOX : 192
CANCELING A TRANSMISSION : 61
CANCELING MEMORY TRANSMISSION : 62
CHARACTER CODES : 81
CLEANING LED PRINTHEAD : 254
CLEANING TIPS : 250
CLOSED NETWORK : 169
COMMON QUESTIONS : 255
CONFIRMATION REPORTS [TCR & RCR] : 136
COPY PROTECTION : 76
COVER PAGE : 132
DELAYED TRANSMISSION : 118
DELAYED TRANSMISSION PROGRAMMING: 204
DEPARTMENT CODES : 175
DISPLAY KEYS : 20
DISTINCTIVE RING : 145
ECM : 86
ENLARGEMENT/REDUCTION OF COPIES : 75
ERASING A BATCH BOX : 127
ERASING A ONE TOUCH KEY : 99
ERASING A PROGRAMMABLE ONE TOUCH KEY : 226
ERASING A SPEED DIAL NUMBER : 107
ERASING F-CODE BOXES : 190
ERROR MESSAGES : 239
ERRORS : 246
F-CODE POLLING : 222
F-CODE TRANSMISSION & POLLING : 198
F-CODE TRANSMISSION PROGRAMMING: 219
GLOSSARY : 260
HALF-PAGE RECEPTION : 84
INDEX : 273
INITIAL SETTINGS [TTI, TEL # & PHONE TYPE] : 43
JUNK FAX : 171
LANGUAGE : 89
MACHINE CARE : 250
MAKING COPIES : 68
MEMORY TRANSMISSION : 51
NUMBER OF RINGS : 86
OK STAMP : 88
OPERATION PROTECTION : 152
PAPER JAMS : 230
PIN NUMBER : 163
POLLING : 139
POLLING PROGRAMMING : 214
PRINT QUALITY PROBLEMS : 235
PRINT REDUCTION RATE : 83
PROGRAMMABLE ONE TOUCH KEYS : 203
PROGRAMMING A BATCH BOX : 124
PROGRAMMING A ONE TOUCH KEY : 93
PROGRAMMING A SPEED DIAL NUMBER : 100
PROGRAMMING F-CODE BOXES : 180
PROGRAMMING SETTINGS : 79
RECEIVING FAXES : 64
REDIAL SETTINGS : 61
REDUCTION MARGIN : 84
REGULATORY INFORMATION : 271
RELAY BROADCAST PROGRAMMING : 211
RELAY BROADCASTING : 115
REVIEWING OR CANCELING DELAYED COMMAND : 120
SCAN SETTINGS : 79
SECURE MAIL : 156
SECURE MAIL PROGRAMMING : 208
SECURITY BOX : 197
SECURITY RECEPTION : 153
SECURITY TRANSMISSION : 168
SENDING FAXES : 48
SETTING UP MACHINE : 26
SILENT MODE : 87
SORT COPY : 69
SPECIFICATIONS : 270
TROUBLESHOOTING :
228>>>>
TURNING OFF TRANSPORT MODE : 41
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Summary of Contents for Pitney Bowes 4100

  • Page 1 4100 OPERATOR GUIDE QUICK REFERENCE LIST ADJUSTING MONITOR VOLUME : 42 MAKING COPIES : 68 BATCH TRANSMISSION : 124 MEMORY TRANSMISSION : 51 BATCH TRANSMISSION PROGRAMMING: 217 NUMBER OF RINGS : 86 BROADCAST : 206 OK STAMP : 88 BROADCASTING : 113 OPERATION PROTECTION : 152 Quick Ref.
  • Page 2 Operator’s Guide Pitney Bowes 4100 Plain-Paper Fax Machine...
  • Page 3 Pitney Bowes, Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency. © 1998, Pitney Bowes, Inc.; all rights reserved. ENERGY STAR is a registered trademark of the United States Environmental Protection ® Agency. Windows...
  • Page 4 Pages 5 through 9 show you the entire contents of these instructions. Skim through them now if you’d like (they’ll prove more helpful as time passes), or just go on past them to “Getting started” and, well, get started! And thanks for choosing Pitney Bowes.
  • Page 5 Rather, this is only to give you an idea of how your label will look. Now, please copy down your machine’s serial number, below, for future reference: PB-4100 My machine’s model number: My machine’s serial number: _________________________...
  • Page 6: Table Of Contents

    What’s in these operating instructions Note: Each section also contains its own (more abbreviated) table of contents, as well. Getting started What’s inside this section ..........11 A quick introduction .
  • Page 7 Tel Ready mode: when Auto Answer is off ........64 Fax Ready mode .
  • Page 8 It’s a great phone, too ............111 Redial .
  • Page 9 Print it later, when it’s safe: security reception ....... . 152 Activating security reception .
  • Page 10 Just in case… What’s inside this section ..........227 We’re on-line to help you! .
  • Page 11: Getting Started

    Getting started A quick and friendly trip through the basics of your Pitney Bowes fax machine.
  • Page 12: What's Inside This Section

    What’s inside this section A quick introduction to fax in general... . 12 General precautions ......13 Make sure it’s all out of the packaging .
  • Page 13: A Quick Introduction To Fax In General

    A quick introduction to fax in general What is a “fax document?” Simply put, a “fax document” is anything a fax user wants to fax to someone else. It can be just one page or as many pages as you need. It can be text, a photograph or even your child’s latest drawing! What is a “fax number?”...
  • Page 14: General Precautions

    General precautions • To avoid serious injury, never disassemble the machine. Exposed power points inside the machine can cause electrical shock if you touch them. • Never turn off the power switch (or disconnect the plug) or remove the paper cassette during printing. Either can cause the fax machine to jam.
  • Page 15: Make Sure It's All Out Of The Packaging

    Make sure it’s all out of the packaging As you unpack your fax machine, check for the following items: Main unit Document feed tray assembly Paper tray Multipurpose tray Telephone line cord AC power cord Operating instructions Paper size stickers Protection seals □...
  • Page 16: Printing Supplies

    Printing supplies □ Drum unit □ Toner cartridge □ Fuser cleaner Note: Be sure to save the box (or boxes) and packing materials for reshipment. Optional products You may wish also to consult your authorized dealer about the following options for your fax machine: •...
  • Page 17: What Are All The Parts

    What are all the parts? Note: Do not worry if some of the terms used here are unclear to you right now, we will explain everything fully. Once you’re more familiar with these terms, this page will be an even handier reference to your fax machine.
  • Page 18 5. Original document exit — Where the original document comes out. 6. Side cover — Open to fix printout jams. 7. Multipurpose tray — One of two locations where you put the recording paper (the paper cassette is the other). Holds only one sheet, either letter, legal or half-letter size paper.
  • Page 19: Rear View

    Rear view 17. LINE jack — Where you plug in the telephone line cord. (The other end of the cord plugs into a wall telephone jack.) 18. PHONE2 jack — If you connect a second telephone to your machine, this is where you plug the cord. 19.
  • Page 20: What Do The Keys Do

    What do the keys do? 10 11 12 COMMUNICATION REVIEW COMMANDS BROADCAST ALARM PAPER JAM REPLACE PAPER MEMORY RECEIVE COMMUNICATION AUTO ANSWER MONITOR/CALL OPTIONS STAMP GROUP DIAL HALFTONE SPEED DIAL oper S-FINE /TEL INDEX FINE COPY FAX MEMORY CLEAR ALL START NEXT PROGRAM...
  • Page 21 9. REPLACE PAPER light — Glows when the paper cassette is empty. See page 66 for more details on replacing paper. 10. GROUP DIAL — Helps you set up a fax transmission to a call group, a set of fax numbers which will receive the same document in one fax operation.
  • Page 22 21. In Fax mode: REDIAL/PAUSE — Redials the last number you dialed. In certain operations, it also produces a special pause character which can be useful during the dialing of long-distance numbers. Or, in Copy mode: PAPER SIZE ? — Selects the printout paper you want to use. 22.
  • Page 23 SPACE ALPHABET CODE CODE 31. One-Touch Keys — The keys labeled 01-40 (or 41-80, if you’re using fliptab B) offer one-touch dialing convenience. You also can use the keys labeled 73-80, if you’re using fliptab B, for programmable functions: this lets you teach your machine an advanced multi-step function just once, then recall the function at any time by pressing one of these keys.
  • Page 24: How To Read This Manual

    How to read this manual Before you use this manual, read this list of symbols and terms, and make sure you know what each denotes. WARNING : A potential hazard that could result in serious injury. CAUTION : A potential hazard that could result in minor injury. Important: How to avoid conditions or incorrect operations that could cause damage to your machine.
  • Page 25 Important: Please note that you would not be entering commas or periods. Those typographical characters appear in our instructions merely to serve their usual separative functions and are not intended for actual entry from your machine’s control panel. While there is a function (broadcasting) which requires the entry of commas, we provide special ways to do that, as we’ll explain when the time comes.
  • Page 26: Setting Up

    Setting up Pick an installation spot before going ahead To keep your fax machine in perfect working order, the location should be: • Clean — Dust build-up can damage your machine. (However, do not use a cover, which can promote overheating! See next item.) •...
  • Page 27: Please Heed These Power-Ful Tips

    Please heed these power-ful tips • Use a standard three-pronged 120 VAC outlet. • Make sure the outlet isn’t controlled by a wall switch. If it is, you’ll risk inadvertent shutoffs of your machine, causing you to lose fax messages. •...
  • Page 28: Transport Screws

    Transport screws Your fax machine is shipped with transport screws for protecting your fax machine’s mirror carriage during shipping. They will be removed by your Pitney Bowes representative. Important: Be sure that you do not turn the power on until after the screws have been removed.
  • Page 29: Installing The Printing Supplies

    Installing the printing supplies Your fax machine prints incoming faxes and copies with a high-speed laser print engine. The engine requires two types of printing supplies or consumables: • The drum unit — It yields up to 10,000 normal letter-sized printouts (see “Specifications,”...
  • Page 30 3. Unpack a new toner cartridge from its carton. Then, holding the toner cartridge with both hands, slowly shake it as shown (note the arrows). CAUTION : Do not throw the toner cartridge into the fire; this will avoid any possibility of ignition and/or injury. 4.
  • Page 31 7. Grip toner cartridge as shown, to avoid pinching your fingers between the toner cartridge and the printer frame. Keep the drum slot free of dust and other foreign materials. 8. Gently install the toner cartridge in the printer, making sure the toner cartridge’s four pins fit in the slits inside the printer frame.
  • Page 32: Attaching The Paper-Handling Parts

    Attach the paper-handling parts 1. Attach the document tray by inserting it into the appropriate holes, as shown. 2. Attach the Multipurpose tray by inserting its two pegs at a slightly upward angle into the appropriate holes, as shown. 3. Attach the paper tray by inserting its two pegs at a slightly upward angle into the appropriate...
  • Page 33: Attaching The Handset

    Attaching the handset Here is how to attach the handset. Important: Do not connect the handset directly to a telephone wall jack. Instead, connect it only to your fax, as these instructions describe. 1. Remove the two screw caps and screws. 2.
  • Page 34: Attaching A Second Phone

    Attaching a second phone Want to attach a second phone (even a cordless model!) to your fax machine, so they can share the same phone jack? No problem. Before we go further, let’s explain the idea. You’re plugging the second phone’s phone line into your fax machine’s PHONE2 jack, not the wall phone jack.
  • Page 35: Loading Paper

    Loading paper Of course, one of your fax machine’s most outstanding features is how it prints faxes and makes copies on plain paper! Now, everything that comes out of your fax machine is ready for distribution or archiving, right from the start.
  • Page 36: Setting For Legal-Sized Paper

    Setting for legal-size paper Your fax comes set for letter-sized paper. To set it to use legal-sized paper: 1. Unlock the pin from the upper set of holes by reaching inside of the paper cassette and pressing the nib, as shown. 2.
  • Page 37: Installing Paper

    200 sheets of paper. Thus, you can have as many as 800 sheets of paper “on- line.” For more details on these and other options for your fax machine, please contact your authorized Pitney Bowes dealer.
  • Page 38 3. Check the front corners of the paper stack and make sure they are below the tabs. 4. Push the paper cassette back into its original (closed) position. You’ll feel a click when it’s properly in place. 5. Attach the paper size sticker on the cassette’s front. The paper level indicator on the front paper cassette lets you see how much paper is in the cassette...
  • Page 39: Loading The Multi-Feeder Tray For Copying

    Loading the multi-feeder tray for copying You may use letter-, legal- and half-letter sized paper in the multi-feeder tray, which the machine uses for only copying, not for faxing. 1. Adjust the multi-feeder tray for the width of paper you plan to load, by sliding the guide to the slot for the paper size you’ll be loading.
  • Page 40: Plug In And Power Up

    Plug in and power up 1. Plug one end of the telephone line cord into the LINE jack on the machine’s rear side. Plug the other end of the cord into a standard telephone wall jack, just as you would plug in a phone.
  • Page 41: Turn Off The Transport Mode

    Turn off the transport mode Important: Be sure you do not turn the power on until after the transport screws have been removed. (See “Removing the transport screws,” page 27.) To turn off the transport mode: 1. Power up the machine. If the machine is already in Fax mode, skip to step 3.
  • Page 42: Adjust The Monitor Speaker's Volume

    Adjust the monitor speaker’s volume You can set the volume of the monitor speaker, assuring that on-hook dialing will be as loud (or as soft) as you require. 1. Press MONITOR/CALL on the control panel. You now should hear a dial tone, and the display will show: ** Tel Mode ** Important: If you don’t hear a dial tone, make sure your fax...
  • Page 43: Easystart

    EasyStart Your Pitney Bowes fax machine comes with EasyStart. It guides you in entering the basic settings required for normal operation — so it’s easy for you to start using your machine quickly. (Of course, you can make other settings later or change these settings. We’ll explain in “Beyond the basics,”...
  • Page 44: What Do You Want To Do

    What do you want to do? EasyStart will want you to enter a little information; so, first, please determine the following before you proceed: • The type of dialing your telephone system requires — You may select either tone or pulse (rotary) dialing. •...
  • Page 45 To change only one digit, press to move the cursor leftward, or move it rightward, to that digit. Then, enter the correct digit. 4. Press ENTER to save the clock setting and continue EasyStart. 5. The display now asks whether you want to set the calendar/clock for automatic recognition of daylight saving time (DST).
  • Page 46 10. Press ENTER to save the number. 11. The LCD now asks you to enter the name that you want to appear at the top of faxes you send. The name may be up to 22 characters in length. Important: You enter letters and other non-numeric characters through the one-touch keys.
  • Page 47 14. To change the setting, press PROGRAM once or twice until your choice appears (here, we’ve changed the setting to Pulse mode). Phone Type: Pulse Program/Enter 15. Press ENTER to save the setting and continue. 16. The LCD now indicates the machine’s current default reception mode, which is Fax Ready.
  • Page 48: Sending Faxes

    Sending faxes Some guidelines How big — and small — your pages can be While you’ll probably be sending normal-sized documents most of the time, you can fax a piece of paper as small as a notepad sheet or nearly three feet long! To be precise, the acceptable dimensions (width x length) are: Automatic document feeder (ADF) section...
  • Page 49 Note: If you send a fax in superfine, certain fax models (especially older, non-Pitney Bowes models) will receive it only in fine mode. However, you can send a fax in gray-scale mode to virtually any fax machine currently in use.
  • Page 50: Entering A Pause Character When Dialing

    Set Contrast Light • • • • Dark Provides some darkening of originals. Set Contrast Light • • • • Dark Dark — Darkens weak, “washed out” images. Note: Until you become accustomed to using the Light and Dark settings, you might tend to confuse them. Just remember what we say above —...
  • Page 51: Potential Problems With Call-Waiting And Voice Mail

    Better still: set up a delayed command (see pages 117-122) to send your document to that other Pitney Bowes fax machine after hours, and you’ll save two ways on the call: not only will the call itself be short, but also the line charges will be cheaper! You can set your fax machine always to transmit from memory as a default.
  • Page 52 Note: Whichever choice you make, you can override that choice one transmission at a time by pressing MEMORY TRANSMIT. (However, see the “Important” item, below.) After completing the communication, your fax machine will return to your desired transmission setting. Note: Although it’s probably best to decide to transmit from memory, be aware that certain types of documents can quickly exhaust even your machine’s large memory...
  • Page 53 Toggling between Fax mode and Copy mode To toggle (switch between) Fax mode or Copy mode, simply press COPY/ FAX. The glowing LED tells you the current machine mode. Fax mode Copy mode...
  • Page 54: Sending A Fax Using The Adf

    Sending using the ADF 1. If the machine is already in Fax mode, skip to step 3. If the machine is in Copy mode, press COPY/FAX to change to Fax mode. 2. Adjust the document guides — by sliding either of them to the left or right —...
  • Page 55 6. Adjust resolution and contrast if necessary. If these are OK, skip to step 7. Otherwise, as desired: Press RESOLUTION to change the resolution. Press CONTRAST, the press to change the contrast. 7. To use your default memory transmission setting, skip to step 8. Otherwise, press MEMORY TRANSMIT once to “toggle”...
  • Page 56: Sending A Fax Using The Fbs

    Note: The more “stuff ” (or black coverage, to use the fax term) your machine “sees” on a page, the more slowly the page will feed through as the fax scans it — especially when you transmit in non-memory mode. Sending a page in grayscale mode or certain resolution settings makes your machine “see”...
  • Page 57 4. Place the document face down on the FBS and align it with the document scale on the right, then gently close the book cover. Make sure the document is set beyond the right front corner. CAUTION Gently close the book cover so that you don’t catch your hands, possibly injuring them.
  • Page 58 8. Press START. Your machine will scan the document into memory. Note: The more “stuff ” (or black coverage, to use the fax term) your machine “sees” on a page, the more slowly the page will feed through as the fax scans it — especially when you transmit in non-memory mode.
  • Page 59: Sending A Fax With On-Hook Dialing Or A Handset: Manual Transmission

    Sending a fax with on-hook dialing or a handset: manual transmission Important: Manual transmission is available only when you use the ADF. You can also fax a document by dialing using either the monitor speaker (this is called “on-hook” dialing) or the optional handset.
  • Page 60: Canceling Sending A Document

    7. If you’re using the monitor speaker, skip to step 8. If you’re using the handset, hang up (after pressing START). Note: What if the call fails for some reason? See “Redialing manually,” on page 60. 8. At the end of the transmission, your fax machine beeps and displays: 972-555-2009 ** Completed ** Canceling sending a document...
  • Page 61: Redialing Manually

    Redialing manually You always can redial fax or voice calls manually; and, again, you must redial manually if you dialed by using either the monitor speaker or a handset. To redial a fax call manually without using the monitor speaker or an optional handset: 1.
  • Page 62: Canceling Memory Transmission Or Automatic Redial: An Introduction To Review Commands

    2. To change the setting, use the numeric keypad to enter the desired number of redialings. You may enter 02 to 15. In this example, we’ve entered 03. Set # Of Redials (02-15) : 3. Press ENTER to save the setting. Set Redial Interval Inter.
  • Page 63 4. Press PROGRAM to continue on to the next command in the command queue, then go back to step 3. 5. Press CANCEL. The display shows: C00:5552009 Check Program/Cancel 6. If you do want to cancel this command, press CANCEL again. If you want to avoid canceling this command but do want to review other commands in the queue, press PROGRAM to view the next command, and go back to step 3.
  • Page 64: Receiving Faxes

    Receiving faxes So what’s the big deal anyway?!? That may be what you’re wondering, upon seeing the title above. After all, telling you how to send faxes is one thing, but — as long as the fax machine is running and has paper installed — why spend time on explaining how to receive faxes? Well, you have a point.
  • Page 65: Tel Ready Mode: When Auto Answer Is Off

    Tel Ready mode: when Auto Answer is off Use it if: • You intend to use the same line for both fax and phone calls • You’re using, on that line, at least one other phone which is not connected to your fax machine •...
  • Page 66: Fax Ready Mode

    Fax Ready mode Use it if: You have your fax machine installed on a “dedicated” line (one it doesn’t share with a second phone). In this mode: Your fax machine answers each incoming call after a certain number of rings (see page 85) and attempts fax reception.
  • Page 67: When The Paper Runs Out

    1. Don’t hang up the line! Instead, either: • Put the telephone handset down (but — again — don’t hang it up) … or … • If the telephone has a “hold” feature, put the phone on hold and then hang up the handset. 2.
  • Page 68: Making Copies

    Making copies One of the best things about your fax machine is that it doubles as a copy machine. This makes it easy for you to keep copies of your important documents, such as insurance forms, receipts and letters. That’s right: no more dashes to the copy shop! Press COPY/FAX to change to the Copy mode.
  • Page 69: Paper Source And Paper Size

    Paper source and paper size If you wish to select the paper supply source manually, press PAPER SIZE ? repeatedly until your desired paper source appears: Copy Ready Num: | | | C1:Ltr 100% Copy Ready Num: | | | C2:Legl 100% Appears only when the indicated...
  • Page 70: How To Copy

    How to copy When using the ADF 1. If necessary, press COPY/FAX to change to Copy mode. Otherwise, proceed to step 2. 2. Prepare the document just as you would to send a fax. (If necessary, review page 53). Note: There are certain types of documents you never should insert into your fax machine.
  • Page 71 4. Adjust resolution and contrast if necessary. Press RESOLUTION to change the resolution. Press CONTRAST, then press to change the contrast. Note: For copying, your only resolution choices are either superfine or halftone mode. 5. Set the reduction rate, if you want. (See “Setting of enlargement or reduction for copying,”...
  • Page 72: When Using The Fbs

    When using the FBS 1. If necessary, press COPY/FAX to change to Copy mode. Otherwise, proceed to step 2. 2. Open the book cover, place your document face down on the FBS and align it with the scale on the right. Note: Be sure that you place the original document on the FBS in the same orientation as the paper in the paper source (which you’ll select in step 4, below).
  • Page 73: When Using The Multipurpose Tray

    9. Press SORT COPY once or twice to “toggle” (switch on or off) the sorting of copies, as desired. 10. Press START to begin the copying process. Note: To stop the copying before it is through, press STOP. Note: Thanks to your machine’s TriAccess feature (see page 149 for more), copying doesn’t keep you incommunicado while in progress: you can start a fax or voice call and even receive a voice call during copying.
  • Page 74 5. Then, if necessary, press PAPER SIZE ? again to select the same size of recording paper as you placed on the ADF or FBS. You can select either letter-, legal- or half-letter-sized paper. Copy Ready Num: | | | T:Ltr 100% Copy Ready...
  • Page 75: Setting Of Enlargement Or Reduction For Copying

    Setting of enlargement or reduction for copying Your fax machine is capable of enlargement and reduction when copying. Note: The copy enlargement and reduction rate setting is available only for copying, not for faxing. Important: Copy enlargement is available only for copying using the FBS;...
  • Page 76: Copy Protection

    Copy protection With such a versatile copier built right into your fax machine, you might want to make sure it doesn’t become too tempting to some people whose unauthorized copying could deplete your machine’s supplies more rapidly. So, to limit the use of your fax machine to only sending and receiving faxes —...
  • Page 77: Beyond The Basics

    Beyond the basics We’ve covered the “musts.” Now let’s explore the goodies.
  • Page 78: What's Inside This Section

    What’s inside this section Getting everything just the way you want it ..78 Autodialer ........90 It’s a great phone, too .
  • Page 79: Getting Everything Just The Way You Want It

    Getting everything just the way you want it The EasyStart feature (see pages 42-46) guided you through the basic settings on your machine. In the next few pages, we’ll cover other settings. Setting up for scans You can set three parameters regarding how your fax machine scans documents for faxing: •...
  • Page 80 5. To change the setting, press PROGRAM repeatedly until your chosen mode appears. In this example, we’ve chosen light contrast. Contrast: Light Program/Enter 6. Press ENTER to save the setting. The display asks which scanning width you wish to select: Scan Width: Program/Enter For most uses, “A4”...
  • Page 81: Using Code To Enter Characters

    Using CODE to enter characters Certain settings give you a chance to enter some kind of identifying name. You can do this with the one-touch keys, but you may also use the CODE key in combination with other keys to produce a wide variety of characters, as well as regular letters and numbers.
  • Page 82 3. To enter each character, press the indicated keys. Important: Remember that you also can enter numbers through the numeric keypad and letters and other non-numeric characters through the one-touch keys in combination with the ALPHABET key. Important: If you make a mistake, press CANCEL to erase leftward.
  • Page 83: Making Settings For Printing Faxes

    Making settings for printing faxes You can set three parameters for printing received fax messages: • Print reduction rate • Reduction margin • Half-page reception You set all three in the same operation, but each deserves its own brief explanation. Print reduction rate Print reduction lets you set the machine to reduce a large incoming document to a size which will fit on your paper.
  • Page 84: Reduction Margin

    Reduction margin Your fax machine’s reduction margin is measured in millimeters (mm). We’ll define it by explaining how it’s used: When a fax message enters your machine’s electronic brain, the machine measures the message’s length and compares it to (a) the length of your selected paper plus (b) the reduction margin you set.
  • Page 85 4. Press ENTER to save the setting. The display shows the current settings for the reduction margin: Prnt Reduc Rate: Margin (0-85mm): If the setting you see is acceptable, skip to step 6. Otherwise, proceed to step 5. Note: This reduction margin setting will affect ADF (not FBS) copying.
  • Page 86: Setting The Number Of Rings

    Setting the number of rings You can set how many times your fax machine will ring before answering a call. You may choose one to nine rings. 1. If the machine is in Fax mode, proceed to step 2. If it is in Copy mode, press COPY/FAX to change to Fax mode. 2.
  • Page 87: Setting Silent Mode

    Note: Not all fax machines have ECM. If you’ve activated ECM and then transmit to a fax machine not currently using ECM, there is no change in the fax transmission from a usual, non-ECM transmission. 1. If the machine is in Fax mode, proceed to step 2. If it is in Copy mode, press COPY/FAX to change to Fax mode.
  • Page 88: Setting The Transmission Confirmation Stamp

    2. Press PROGRAM, J, 1, 4, ENTER. The display shows your fax’s current setting: Silent Mode: Program/Enter If the setting you see is acceptable, skip to step 4. Otherwise, proceed to step 3. 3. To change the setting, press PROGRAM once or twice until your chosen setting appears.
  • Page 89: Setting The Language

    3. To change the setting, press PROGRAM once or twice until your chosen setting appears. In this example, we’ve chosen On. Stamp: Program/Enter 4. Press ENTER to save the setting. Setting the language While English is the language in which your machine initially set to display messages and print reports, you can set it to “speak”...
  • Page 90: Printing Your Settings

    Printing your settings After you have your machine set as you want, have it print a settings list. We recommend this particularly if you’ll be sharing the machine with other users, who might change the settings for one reason or another. With this list, you can quickly confirm that all settings are as you want, without having to go back and check them on the machine.
  • Page 91: Autodialer

    Autodialer Your fax machine’s autodialer is one of its most versatile features. It stores your most frequently called phone and fax numbers for instant recall — so you don’t have to remember them. Now, it’s easy to dial even the most complicated international calls! Autodialer basics How do you autodial? There are two kinds of autodialer numbers.
  • Page 92 Imagine how much more important this can be if you also have to use special long-distance access codes, country codes for international calling, etc. Also, certain calls require special symbols besides just numerals to get through. If you make calls to other countries — or just have your fax machine on an unusual phone system —...
  • Page 93: Considering Call Groups

    Considering call groups As we’ll explain more fully later, your fax machine can broadcast — send the same fax to numerous remote machines (see “Broadcasting,” pages 112-116). As you “train” your autodialer, you may wish to set up call groups. These are sets of phone numbers, arranged as you see fit, which make broadcasting simpler.
  • Page 94 4. If you change your mind and wish to select a different one-touch key, just press that key before going on to step 5. 5. Press ENTER. Depending on whether you already have a number entered for this one-touch number, the display now shows either: 02:Fax Number 02:Fax Number 9-1-555-987-6543_...
  • Page 95 10. The display now shows: 02:Name :Upper 02:Name :Upper S.W. Region Office The machine now is prompting you for a name — a Location ID, remember? — so you’ll be able to find it easily in the EasyDial directory (see page 109). If you do not wish to enter or change this number’s Location ID, proceed to step 12.
  • Page 96 Note: If you make a mistake or want to erase characters entered in a previous setting, press CANCEL to erase leftward. Or, if you want to change just one character in the name, press move the cursor leftward, or to move it rightward, to that character and press CANCEL to erase it.
  • Page 97: One-Touch Fax Dialing

    Note: If you make a mistake or want to erase characters entered in a previous setting, press CANCEL to erase leftward. Or, if you want to change just one character in the name, press move the cursor leftward, or to move it rightward, to that character and press CANCEL to erase it.
  • Page 98: One-Touch Phone Dialing

    If you specified transmission from memory: • Your fax scans your document into memory first, then dials the other fax. • The display shows the Location ID, along with the document’s width and resolution settings: Katz’s Cat Care LTLG Normal Note: If the number doesn’t have a Location ID, the number appears.
  • Page 99: Erasing A One-Touch Number

    2. Press the one-touch key in which you’ve stored the number. As the machine dials, it will show the number on the display. ** Tel Mode ** 9-555-2842_ Note: Remember that your fax machine’s monitor speaker is not a speakerphone; so, if you dialed by using the monitor speaker, be sure to pick up the handset and speak to the other person when he/she answers! Note: You also can use this method to dial a fax call when, for some...
  • Page 100: Printing A List Of Your One-Touch Numbers

    5. Press ENTER to erase the number. Erase One-Touch ** Complete ** To erase another one-touch number, repeat steps 3-5. Or press STOP to return to standby mode. Printing a list of your one-touch numbers Whoops! Forgot which number is “in” which one-touch key? Don’t worry: just print a list of your one-touch numbers.
  • Page 101 3. Use the numeric keypad to enter the desired speed-dial number’s three-digit identifier code. Here, we’ve entered 005 and the display shows either: Enter Speed-Dial No. Enter Speed-Dial No. 005:No Number Stored 005:9-555-397-0123 4. If you change your mind and wish to select a different speed-dial number, just repeat step 2 until the desired number appears, then go on to step 5.
  • Page 102 8. The display now shows: 005:Alt. No. 005:Alt. No. 9-1-555-789-3556_ You may now enter (or change) an alternate number, just as you entered the regular number. This number, too, can be up to 40 characters long. During a transmission or polling operation (see pages 138-144), your fax machine will try to reach this alternate number only after failing with all redials (see pages 59-62) to the regular number.
  • Page 103 11. A number’s Location ID may be up to 24 characters in length. You enter the Location ID the same way you entered your fax name during EasyStart. We’ll review the process, here. (If you’re changing a previously entered Location ID, see the note at the end of this step.) Important: As in EasyStart, you enter letters and other non- numeric characters through the one-touch keys.
  • Page 104 13. The display now shows: 005:Group No. 005:Group No. 1, 4, 12_ You may now designate up to 32 call groups to which this number will belong. (If necessary, review “Considering call groups,” page 92.) If you do not wish to change this number’s call group status, skip to step 15.
  • Page 105 15. Press ENTER to save the setting. The display will show the next speed-dial number. If you do not wish to enter any more speed-dial numbers, press STOP to finish. If you do not wish to enter the currently displayed speed-dial number but do want to enter another speed-dial number, go back to step 3.
  • Page 106 If you specified memory transmission (ADF or FBS): • Your fax scans your document into memory first, then dials the other fax. • The display shows the Location ID and the document’s width and resolution settings: Shipping & Receiving LTLG Normal Note: If the speed-dial number doesn’t have a Location ID, the number appears.
  • Page 107: Erasing A Speed-Dial Number

    2. Press SPEED DIAL/TEL INDEX. The display will show: ** Tel Mode ** 3. Use the numeric keypad to enter the three-digit identifier (such as 018, in this example) for the speed-dial number you want to dial. The display will show: Press Start 9-555-5783_ Note: Remember that your fax machine’s monitor speaker is not a...
  • Page 108: Printing A List Of Your Speed-Dial Numbers

    5. Press ENTER. The display shows: Erase Speed-Dial Check Program/Enter Important: To quit without erasing the speed-dial number you’ve selected, press PROGRAM. The fax will return to step 3. 6. Press ENTER to erase the number. Erase Speed-Dial ** Complete ** To erase another speed-dial number, repeat steps 3-6.
  • Page 109: Printing A Call Group Directory

    Printing a call group directory Another convenient feature your fax machine offers is the ability to print a call group directory. (If necessary, review “Considering call groups,” page 92.) This lists all your stored autodialer numbers by Location ID and indicates to which of the 32 possible call groups each belongs.
  • Page 110: Easydial Directory Dialing

    EasyDial directory dialing The EasyDial directory dialing feature makes your autodialer even more like an electronic phone book. EasyDial sorts and displays numbers alphabetically according to their Location IDs, so you can easily find them and dial them. When the name you want appears, you just press START to begin a call (either phone or fax).
  • Page 111: What If An Easydial Call Doesn't Go Through

    5. Scroll through the listings to find the one you want. You do this by pressing certain keys on the numeric keypad: • 2 or 8 to select the character set — upper-case, lower-case, symbol or number — for the first character of the Location ID. •...
  • Page 112: It's A Great Phone, Too

    It’s a great phone, too As you’ve probably guessed by now, your fax machine is a dandy phone, too! Let’s see just how dandy by looking briefly at the machine’s phone features. Redial Press REDIAL/PAUSE to — you guessed it! — redial the last number you dialed.
  • Page 113: Broadcasting

    Broadcasting The basics of broadcasting The fastest way to fax one document to multiple recipients is broadcasting — and your fax machine has very powerful broadcasting capabilities. You can use broadcasting for any function requiring the entry of a fax number. That means you can perform delayed broadcasting (see next page), SecureMail broadcasting (see pages 155- 161) and even broadcasting to “hub”...
  • Page 114: Delayed Broadcasting

    The main idea is: when it’s time within an operation for entering the fax number to which you are to send your document, you enter multiple numbers until you’ve either reached 220 numbers or finished dialing all you want to dial for this document. Delayed broadcasting What if you want the broadcast to happen later? That’s the purpose of setting up a delayed broadcast.
  • Page 115: Relay Broadcasting And Relay Broadcast Initiation

    Relay broadcasting and relay broadcast initiation Relay broadcasting is a powerful function that takes advantage of a remote Pitney Bowes “hub” fax machine’s memory to reduce your total communication costs. A “hub” fax machine is one to which you send a document, so the “hub”...
  • Page 116: Setting It Up, Or Initiating The Initiation

    Setting it up, or initiating the initiation For you to perform relay broadcast initiation, three things must be true: • The remote machine must be a compatible Pitney Bowes fax machine with “hub” capability. Note: If you’re not sure whether the unit to which you want to transmit is a true “hub”...
  • Page 117: Broadcast News; Or Making Changes

    6. Enter the fax number for the remote “hub” unit. You may either press a one-touch key, enter a speed-dial number or just use the numeric keypad as usual. Do not press START. 7. What you do now depends upon when you wish to begin initiating the relay broadcast.
  • Page 118: Delayed Transmission

    Delayed transmission Take advantage of lower evening and weekend long-distance rates with delayed transmission. Your machine can store up to 99 delayed transmission commands, each of which you can program up to 31 days in advance. Important: If you program a full 99 delayed transmission commands, no further memory transmission is possible until the machine performs at least one of the delayed commands.
  • Page 119 6. When the date and time entry is as you wish, press ENTER to save the delayed transmission. The display shows: Enter Fax Number 7. Enter the fax number to which the delayed transmission should go. You may either press a one-touch key, enter a speed-dial number or just use the numeric keypad normally.
  • Page 120: Reviewing Or Canceling Delayed Commands

    Reviewing or canceling delayed commands If you’ve stored a delayed command in your fax machine, it will hold it in memory until it either completes the command successfully or reaches its maximum number of redial attempts (see pages 59-62). Your machine can store up to 99 delayed commands. It identifies each by a two-digit command number ranging from 00 to 98.
  • Page 121 • If the command is to perform a broadcast, “Broadcast” will appear instead of the phone number. (See “Broadcasting,” pages 112-116.) C00:Broadcast Program/Cancel • If the command is to perform a batch transmission, the display will show its batch box number (such as “B01” rather than the command number.
  • Page 122: Reviewing Or Canceling Parts Of A Broadcast

    Reviewing or canceling parts of a broadcast You also can review or cancel certain numbers within a broadcast: 1. Press REVIEW COMMANDS. Note: If your machine is attempting to perform a command now, it will appear on the display. To cancel this command, CANCEL, CANCEL. To review a different command, proceed to step 2.
  • Page 123: Printing A Delayed Command List

    Printing a delayed Command List Can’t remember some details about a delayed transmission command you set up? Or, let’s say, someone else in your office is the one who set it up, but now he or she has left for the night and you have no idea why the machine is “reserved”...
  • Page 124: Batch Transmission

    Batch transmission Broadcasting (see pages 114-116) gets the same document to multiple locations, but what about the reverse? What if you could just stack several documents into an electronic “file” and then send the entire contents of that file via fax to one location? Well, you can: it’s called batch transmission. If there are several documents you want to transmit to the same location, you can store up to 40 documents (not pages) into your machine’s electronic batch boxes.
  • Page 125 5. Press ENTER. The display now shows either: 3:Fax Number 3:Fax Number 9-555-2110 6. Use the numeric keypad to enter the fax number exactly as your machine should dial it, including whatever access codes your phone system may require. (You may want to review “Special dialing characters,”...
  • Page 126 Option 2: At a certain time each day you press the key (e.g., “Do this at 5:05 p.m. today.”) — Use the numeric keypad to enter 0, 0 (i.e., 00), and then the time when the fax should perform the command: Fax Ready Program/Enter Note:...
  • Page 127: Erasing An Empty Batch Box

    This means pressing one-touch keys will enter lower-case letters: pressing R will produce an r (not an R) on the display. To switch back for upper-case entries, press ALPHABET. To enter spaces, punctuation and symbols, enter the characters shown on the one-touch keypad you want. To use CODE to enter a wide variety of characters, please review the explanation on page 80X.
  • Page 128: Printing A List Of Your Batch Boxes

    4. If you change your mind and wish to erase a different batch box, just go back to step 3 and perform it before going on to step 5. 5. Press ENTER. If the batch box is empty, the display shows: Erase Batch Box 2:9-1-972-5559900 Important:...
  • Page 129: Storing A Document For Batch Transmission

    Storing a document for batch transmission Your fax machine can store up to 40 documents (as opposed to pages) in each batch box until the date and time you designate for a batch transmission. Note: For this operation to work, two things must be true: •...
  • Page 130: Printing A List Of Stored Batch Documents

    Printing a list of stored batch documents You can print a list of all the documents stored in your machine’s batch boxes. This will provide you with the document’s file numbers so you can erase or print them if necessary. You will need to know a file’s number to erase or print it on your machine.
  • Page 131: Erasing A Document Stored In A Batch Box

    Erasing a document stored in a batch box It’s easy to erase a document stored in a batch box set up on your fax machine: 1. If the machine is in Fax mode, proceed to step 2. If it is in Copy mode, press COPY/FAX to change to Fax mode. 2.
  • Page 132: Special Features

    Special features Your machine has numerous special features to make your communications easier. We’ll cover them here. Cover page For your greater convenience, your fax machine can store a cover page to send at the beginning of each outgoing fax. This page includes the current date and time, your Location ID and your fax number (as stored in the TTI) and a message of up to 40 characters in length.
  • Page 133: Toggling The Cover Page

    Toggling the cover page 1. If the machine is in Fax mode, proceed to step 2. If it is in Copy mode, press COPY/FAX to change to Fax mode. 2. Press PROGRAM, K, 1, ENTER. The display shows: Cover Page: Program/Enter 3.
  • Page 134: Entering The Cover Page Message

    Entering the cover page message 1. If the machine is in Fax mode, proceed to step 2. If it is in Copy mode, press COPY/FAX to change to Fax mode. 2. Press PROGRAM, K, 2, ENTER. 3. Now, use the one-touch keypad to enter a message for the cover page. The message can be up to 40 characters in length.
  • Page 135: Printing The Cover Page

    Printing the cover page To confirm that the cover page is as you wish, it’s easy to print a sample cover page from your fax machine. Just press PROGRAM, K, 3, ENTER. Managing your fax with its journal and reports Setting the activity journal Just as a checkbook records your daily financial transactions, your fax machine keeps an activity journal which records the machine’s 125 most...
  • Page 136: Printing An Activity Journal Manually

    (RCR). You can receive a TCR after sending a fax to any group 3 fax machine, but the RCR function works only when you send a fax to a compatible Pitney Bowes machine. (Consult your local Pitney Bowes office with any questions about such compatibility.) Choose the type of report you want, based on the brand of fax machines to which you’ll be transmitting.
  • Page 137: Information, Please: What The Reports Tell You

    Information, please: what the report tells you The TCR gives you the following information for each communication: • Date and time of the TCR’s printout • Remote location called • Resolution mode • Starting date and time • Duration, in minutes and seconds •...
  • Page 138 To set printing of either, or both, of these reports: 1. If the machine is in Fax mode, proceed to step 2. If it is in Copy mode, press COPY/FAX to change to Fax mode. 2. Press PROGRAM, G, 3, ENTER. The display will show: TCR Selected Program/Enter If you see the report you wish to set, skip to step 4.
  • Page 139: Polling

    (and pay for) the call. Your machine can perform: • Regular polling — Retrieves a document from the remote fax machine. • Database polling, Pitney Bowes proprietary — (Possible only in communication with certain memory-equipped Pitney Bowes fax machines.) Retrieves a document stored as a file in the remote fax...
  • Page 140: Regular Polling

    Regular polling To perform regular polling of a document from any remote fax machine: 1. Make sure that the document is actually sitting in the feeder of the remote fax machine. 2. Press COMMUNICATION OPTIONS four times and then press ENTER twice.
  • Page 141: Database Polling

    To poll a document from a remote fax machine’s memory: 1. Make sure that: • The remote machine is a memory-equipped Pitney Bowes fax machine which has a file stored in its memory, ready for polling. • You know the one- or two-digit database file number of each file you wish to poll from the remote machine.
  • Page 142: Continuous Polling

    Continuous polling To perform continuous polling from one or more remote fax machines: 1. Make sure that the polling document is actually set in the remote machine. 2. Press COMMUNICATION OPTIONS, ENTER. The display will show the current time: Cont Polling Start Time: 18:30 3.
  • Page 143: The Other Side Of The Coin: Being Polled

    Not only can you poll, you can also be polled. To set up a document for regular or database polling by another Pitney Bowes machine: 1. If your fax machine is set for Tel Ready reception, change it to Fax Ready reception, causing the Auto Answer light to glow (see page 65).
  • Page 144: Erasing A Stored Polling Document

    4. Change to the Fax mode, then press PROGRAM, D, 1, ENTER. The display will show: Store Polling Doc File No. If you are storing this document for regular polling, skip to step 6. If you are storing this document for database polling, proceed to step 5. 5.
  • Page 145: Printing A Stored Polling Document

    Printing a stored polling document To print, without erasing, a document you’ve stored for regular or database polling: 1. If the machine is in Fax mode, proceed to step 2. If it is in Copy mode, press COPY/FAX to change to Fax mode. 2.
  • Page 146 But what if your fax machine, too, could be smart enough? Then it could ignore one of the two numbers, “knowing” that it’s supposed to answer only the other. Well, as you’ve probably guessed by now, that’s exactly what your fax machine can do.
  • Page 147 ALL of the listed ring patterns. (If you still have a problem after trying all of the patterns, please call the Pitney Bowes Customer Support Center.) Important: With your machine set for using DRD, it won’t respond to any ring pattern other than the one you’ve selected, above.
  • Page 148: Call Request

    Call request Wondering why your monitor speaker’s activation key is called MONITOR/CALL? Now, we’ll explain the CALL part of the name. It may be hard to believe, but you actually can send or receive a fax and have a regular phone conversation on the same call (although, obviously, not at the same time).
  • Page 149: Talking First, Then Receiving A Fax

    Talking first, then receiving a fax 1. When your phone conversation is through, don’t hang up. 2. Tell the person at the other fax machine to press START and to hang up his/her handset. Don’t hang up yours yet! 3. When you hear fax tones, press START and — now! — hang up your machine’s handset.
  • Page 150: The Power Of Triaccess

    6. Use the numeric keypad to enter a two-digit count of the number of pages in your document, based on what you counted in step 2. If there are fewer than 10 pages, enter a leading zero and then the number (e.g., 04 for four pages).
  • Page 151: Keeping Things Secure

    — as well as control unauthorized use. Note: The features mentioned in “Keeping things secure” work only between Pitney Bowes machines. For secure communications that are possible between your machine and other makers’ machines, see “F-Code communications,” pages 179-195.
  • Page 152: Locking Up Tight: Operation Protection

    Locking up tight: operation protection Important: For this feature to work, you must have set the passcode, as described below. Because this is a powerful machine you have here — and, besides, you’re paying for its phone calls — you may not want just anybody to use it. That’s why we’ve provided operation protection.
  • Page 153: Using Your Fax During Operation Protection

    Using your fax machine during operation protection 1. When you press any key on your machine, the display will show: Operation Protected Enter Passcode : **** 2. Use the numeric keypad to enter the four-digit passcode (here, we’ve entered the passcode we set previously; see page 150). Operation Protected Enter Passcode : 6296 If you make an error, press...
  • Page 154: Activating Security Reception

    Activating security reception 1. If the machine is in Fax mode, proceed to step 2. If it is in Copy mode, press COPY/FAX to change to Fax mode. 2. Press PROGRAM, O (the letter O, not a zero), 1, ENTER. The display shows: Set Security Rx Enter Passcode : ****...
  • Page 155: Printing From (And Turning Off) Security Reception

    Printing from (and turning off) security reception When security reception is active, an incoming fax goes directly into your fax machine’s memory (but is not printed) and lights the MEMORY RECEIVE light. To retrieve the faxes received during this security reception (and to return your machine to normal reception until the next time): 1.
  • Page 156: Receiving And Sending Securemail

    (see pages 123-127). While both use electronic memory, they are not the same. Also, you can send SecureMail to any of certain Pitney Bowes fax machines. Your Pitney Bowes representative can give you further information.
  • Page 157 4. Press ENTER. The display shows: S Mail No. Enter I.D. Code : **** 5. Your next move depends on whether you’re creating or modifying the SecureMail mailbox: • If creating — Use the numeric keypad to enter 0000 and press ENTER.
  • Page 158 This means pressing one-touch keys will enter lower-case letters: pressing R will produce an r (not an R) on the display. To switch back for upper-case entries, press ALPHABET. To enter spaces, punctuation and symbols, enter the characters shown on the one-touch keypad you want.
  • Page 159: Printing A Securemail Mailbox List

    Printing SecureMail you receive When your fax machine receives a SecureMail document from another Pitney Bowes fax machine, your fax will print a message alerting the person for whom the document is intended. Then that person (or at least someone, such as a trusted assistant, to whom that person has divulged his/her SecureMail mailbox’s ID code) has a certain number of days (see “Setting...
  • Page 160 To print a received SecureMail message: 1. If the machine is in Fax mode, proceed to step 2. If it is in Copy mode, press COPY/FAX to change to Fax mode. 2. Press PROGRAM, E, 3, ENTER. The display shows: Print SecureMail S Mail No.
  • Page 161: Sending Securemail

    Note: For you to send SecureMail to a remote fax machine’s SecureMail mailbox, three things must be true: • The remote fax machine must be a Pitney Bowes compatible fax machine such as the 4100 or 4200, with SecureMail reception capability.
  • Page 162 7. Press ENTER. The display will show: Enter Fax Number 8. Enter the fax number either by pressing a one-touch key, entering a speed-dial number or dialing from the numeric keypad. Do not press START. 9. What you do now depends upon when you wish the transmission to begin.
  • Page 163: Pin Number

    Masking the PIN To prevent unauthorized long-distance calls, some office telephone systems require you to enter not only the phone number but also a personal identification number (PIN) whenever you dial an outside number beginning with 1. If that’s true for you, you’ll probably wish to keep that PIN confidential, so unauthorized persons can’t discover —...
  • Page 164: Activating The Pin Mask

    Activating the PIN mask Important: For this feature to work, you must have preset the passcode to something besides 0000. If necessary, review “The key to it all: the passcode,” page 150. 1. If the machine is in Fax mode, proceed to step 2. If it is in Copy mode, press COPY/FAX to change to Fax mode.
  • Page 165 If you’ve specified “Mode1” — the PIN goes in In this mode, before autodialing the desired number the first time, you must add the PIN to its stored one-touch key or speed-dial number. Here’s how: 1. Make a normal autodialer entry through the entry of the call group(s). The display will show: Set PIN Number Enter Passcode : ****...
  • Page 166: Dialing From The Numeric Keypad While Using The Pin Mask

    If you’ve specified “Mode2” — as you autodial, load the code In this mode, you don’t have to add the PIN to the autodialer setting itself. Instead, you enter the PIN manually each time you autodial: 1. Perform the usual autodialing procedure for the number itself. Here, we’ve entered speed-dial number 001: Press Start S001_...
  • Page 167: Performing Batch Transmission While Using The Pin Mask

    If you’ve specified “Mode2” — the machine guides you 1. Enter the phone number as usual. Press Start 19725550911_ 2. Press START. The display now shows: Enter PIN Number 3. Use the numeric keypad to enter the PIN. Enter PIN Number 123456_ 4.
  • Page 168: Setting Security Transmission

    2. Enter an autodialer number, or use the numeric keypad to enter the fax number to which the batch transmission should go. Important: If you’re using an autodialer number, it must contain the PIN, as mentioned previously. If you’re entering a number from the numeric keypad, enter the fax number, followed by the * (“star”) key and then PIN.
  • Page 169: Setting For Use Of A Closed Network

    Setting for use of a closed network For maximum communications security, use a closed network. This limits your machine to faxing to and from only other Pitney Bowes fax machines, such as the 4100 or 4200, which can “present” the proper passcode.
  • Page 170: Setting Your Fax Machine To Operate In A Closed Network

    4. Use the numeric keypad to enter the desired four-digit closed network passcode. Set Passcode Passcode :5627 5. Press ENTER to save the setting. Note: To turn off the closed network passcode and return to normal fax reception, change the code to 0000 by repeating steps 1-5 and entering 0000 in step 4.
  • Page 171: Setting Block Junk Fax

    Setting Block Junk Fax Although it’s illegal, unauthorized fax traffic — “junk fax” — keeps coming. Your fax machine’s Block Junk Fax feature lets you bar the gates… but, first, please understand how this feature works, to determine whether it is right for you.
  • Page 172 If you do decide to go ahead with activating Block Junk Fax, here’s how: 1. If the machine is in Fax mode, proceed to step 2. If it is in Copy mode, press COPY/FAX to change to Fax mode. 2. Press PROGRAM, J, 1, 1, ENTER. The display shows your fax’s current setting: Block Junk Fax: Off Program/Enter...
  • Page 173 6. If you wish to modify an existing entry in the blocked numbers list, press repeatedly until you see the number you wish to modify. … or … If you wish to enter a new number in an already-started blocked numbers list, press repeatedly until you find an empty position in the list (as in the first display in step 5).
  • Page 174: Clearing A Fax Number From The Blocked Number List

    Clearing a fax number from the blocked numbers list To clear a number from the list: 1. If the machine is in Fax mode, proceed to step 2. If it is in Copy mode, press COPY/FAX to change to Fax mode. 2.
  • Page 175: Using Department Codes

    Using department codes You can keep track of how your machine is used through its department code feature. When the department code setting is activated, the machine reminds each user to enter his/her department code before sending or polling a document, and the machine counts communication time and page of each department code.
  • Page 176: Clearing A Department Code

    4. Use the numeric keypad to enter the four-digit department code, 0000- 9999. Here, we’ve entered 1555. Enter Dept. Code 001:¨1555 To change only one digit, repeatedly press to move leftward or move rightward until the cursor is under the digit, then, use the numeric keypad to enter the correct digit.
  • Page 177: Activating (Or Turning Off) The Department Code Setting

    Activating (or turning off) the department code setting 1. If the machine is in Fax mode, proceed to step 2. If it is in Copy mode, press COPY/FAX to change to Fax mode. 2. Press PROGRAM, M, 3, ENTER. The display shows: Dept.
  • Page 178: Sending A Fax Using A Department Code

    5. Press PROGRAM once or twice until you see the setting you want. Dept. Protect: Program/Enter 6. Press ENTER to save the setting. Sending a fax using a department code Note: For this operation to work, two things must be true: •...
  • Page 179: Printing A Department Time List

    Printing a department time list You can print a department time list. You will see a total communication time and page of each department code. 1. If the machine is in Fax mode, proceed to step 2. If it is in Copy mode, press COPY/FAX to change to Fax mode. 2.
  • Page 180: F-Code Communication

    Your fax machine’s database polling (see page 140) and SecureMail (see pages 155-161) features work only with other Pitney Bowes models, such as the 4100 and 4200. However, the ITU-T (part of the United Nations agency that maintains international telecommunications standards; for...
  • Page 181: Which Type Of Box

    10.) Here, we’ve entered 0, 3 and see: Select F-Code Box Select F-Code Box 03: No Number Stored 03: Pitney Bowes America Note: Your machine can create up to 50 F-Code boxes. Each can store up to 30 documents.
  • Page 182 Code box, the display now shows either: 03: Box Name: Upper 03: Box Name: Upper 03: Pitney Bowes America To enter or change this F-Code box’s name, proceed to step 9. If you do not wish to enter or change this F-Code box’s name, skip to...
  • Page 183 9. An F-Code box’s name may be up to 16 characters in length. You enter the name the same way you entered your fax name during EasyStart. We’ll review the process, here. (If you’re changing a previously entered name, see the note at the end of this step.) Important: As in EasyStart, you enter letters and other non- numeric characters through the one-touch keys.
  • Page 184 11. Use the numeric keypad to enter exactly the sub-address to identify this F-Code box. Note: The sub-address must be unique to this F-Code box; i.e., no other F-Code box in this fax machine can have the same sub-address. The sub-address can be up to 20 numbers in length. In this example, we’ve entered 654321.
  • Page 185 14. Use the numeric keypad to enter this box’s ITU-T compatible password. This password can be up to 20 characters in length and can include any combination of numbers and the * and # characters (but no other non-numerical characters). Here, we’ve entered 135*7#9. 03: Password 135*7#9_ Note: To erase previously entered characters, press CANCEL to...
  • Page 186 17. Each bulletin box has four additional settings: • Protected reception (shown on the display as “Rx Protect”) • Automatic printing (“Auto Print”) • Document overwriting (“Overwrite Doc”) • Erasure of transmitted documents (“Erase Tx Doc.”) We will now explain all four. For each: to toggle its displayed choice between Off and On, press PROGRAM repeatedly until your desired choice appears.
  • Page 187 Document overwriting determines whether the box will overwrite (erase) any documents it is currently storing whenever it receives a new document: Overwrite Doc. : Off Program/Enter Note: This setting has effect only if protected reception (see previous page) is set to Off. If document writing is On and your machine receives a new document into this box, it will erase any documents currently stored there.
  • Page 188 18. The display now shows: 03: Set F-Code Box F-Code Passcode : 0000 The machine is asking for this bulletin box’s four-digit security passcode. This passcode affects only the box’s bulletin box capabilities, and is not the same passcode you entered in steps 6-7. If you set this passcode, you subsequently will have to enter the passcode before you can make any changes to the box’s security box settings or before you either can print or view any document received in this bulletin box.
  • Page 189 31-day limit so as to keep the documents indefinitely (for you to delete manually when you choose). If so, enter 00. (You may wish to contact Pitney Bowes regarding optional memory expansion.) 23. Press ENTER to save the settings. The display now shows:...
  • Page 190: Erasing An Empty F-Code Box

    Select F-Code Box Select F-Code Box 01: No Number Stored 01: Pitney Bowes Mailroom If this is the box you want to erase, skip to step 5. (However, our examples from here on will refer to box 03 rather than box 01.) 3.
  • Page 191 5. Press ENTER. If the F-Code box is empty, the display shows: 03: Erase F-Code Box F-Code Passcode: **** If you have not set the passcode for your F-Code box, skip to step 8. Important: If you select an F-Code box which is not empty, the machine beeps and, before returning to step 3, briefly displays: Select F-Code Box Box In Use...
  • Page 192: Printing A List Of Your F-Code Boxes

    To store a document by scanning in a bulletin box for polled sending: 1. Insert the document and make any necessary adjustments as usual. 2. Change to Fax mode, the press PROGRAM, P, 7, ENTER. Select F-Code Box 01: Pitney Bowes Mailroom...
  • Page 193 3. Use the numeric keypad to enter the two-digit number of the bulletin box you wish to use. Here, we’ve entered 0, 3 to indicate bulletin box 03. Select F-Code Box 03: Pitney Bowes America 4. Press ENTER. The display will show: 03: Set F-Code Doc.
  • Page 194: Printing A Stored Document

    Program/Enter 3. Press ENTER. Select F-Code Box 01: Pitney Bowes Mailroom If this is the box storing the document you want to print, skip to step 5. Otherwise, proceed to step 4. 4. Use the numeric keypad to enter the two-digit number (01-50) of the bulletin box currently “holding”...
  • Page 195: Erasing A Document Stored In A Bulletin Box

    Program/Enter 3. Press ENTER. Select F-Code Box 01: Pitney Bowes Mailroom If this is the box storing the document you want to erase, skip to step 5. Otherwise, proceed to step 4. 4. Use the numeric keypad to enter the number (01-50) of the bulletin box currently “holding”...
  • Page 196 5. Press ENTER. The display will show: 03: Erase F-Code Doc. F-Code Passcode: **** Note: If you have not previously set this box’s passcode, this message won’t appear; in that event, skip to step 8. Note: If you select a security box rather than a bulletin box, the machine beeps and, before returning to step 4, briefly displays: Select F-Code Box...
  • Page 197: Using A Security Box

    Program/Enter 3. Press ENTER. Select F-Code Box 01: Pitney Bowes Mailroom If this box holds the document you want to print, skip to step 5. Otherwise, proceed to step 4. 4. Use the numeric keypad to enter the two-digit number (01-50) of the security box currently “holding”...
  • Page 198: F-Code Transmission And Polling

    With F-Code, your machine — in addition to sending Pitney Bowes proprietary SecureMail (see pages 155-161) and performing database polling (see page 140) from only other Pitney Bowes models — can send secure transmissions to, and perform database polling from, other makers’...
  • Page 199 Note: For F-Code communication to occur, three things must be true: • The remote fax machine must support ITU-T sub-addressing (and password) capabilities. • A mailbox with an ITU-T sub-address must exist on the remote fax. (It doesn’t have to have a password. If the other machine hasn’t at least one box with a sub-address, F-Code communication will be impossible.) •...
  • Page 200 8. Press ENTER. The display will show: Enter Password Note: If you know that this sub-address does not have a password, skip to step 10. 9. Use the numeric keypad to enter the appropriate password number. In this example, we’ve entered 654321. Enter Password 654321_ Note: If you make a mistake, press CANCEL to back up, then enter...
  • Page 201 F-Code database polling 1. Press COPY/FAX to change to Fax mode, if necessary. 2. Press COMMUNICATION OPTIONS eight times. 8. F-Code Polling Comm. Options/Enter 3. Press ENTER. Enter Sub-Address 4. Use the numeric keypad to enter the appropriate sub-address number. In this example, we’ve entered 123456. Enter Sub-Address 123456_ 5.
  • Page 202 10. Press COMMUNICATION OPTIONS, ENTER. The display will show: Delayed Enter Time: 15/17:05 11. Use the numeric keypad to enter the day and time when the transmission should begin, then press ENTER. Note: If you make a mistake or you want to change just one character in the number, press to move the cursor leftward, to move it rightward, to that character.
  • Page 203: Programmable One-Touch Keys

    Programmable one-touch keys The programmable one-touch keys 73-80 simplify complex fax operations, letting you really tap into your machine’s power. Note: Programmable one-touch keys 73-80 are available on fliptab B. Remember that, when using the key numbers on the two fliptabs, whichever set is visible is ready for use;...
  • Page 204: Programming A Delayed Transmission

    Programming a delayed transmission Note: To erase a programmable one-touch key, see page 225. To program a delayed transmission into a programmable one-touch key: 1. Change to the Fax mode then press PROGRAM, C, 1, ENTER. The display either shows: Select Program No.
  • Page 205 6. Now, while you still can see the fax number on the display, press COMMUNICATION OPTIONS, ENTER. The display shows: Delayed Enter Time: 11/20:30 7. There’s a choice to make. Instruct your fax to carry out this delayed command in one of the following ways: Option 1: Perform the command once at a certain time on a certain day of the month (For example, “Do this at 5:05 p.m.
  • Page 206: Programming A Broadcast

    Programming a broadcast Note: To erase a programmable one-touch key, see page 225. Programming a broadcast is very similar to programming a delayed transmission except that, rather than specifying just one phone number, you set up multiple numbers to which the transmission should go. To program a broadcast into a programmable one-touch key: 1.
  • Page 207 To enter a call group, press GROUP DIAL and the group’s identifier number. 79: Fax Number G5, G7, 01, S006, 9-5552_ Your display can show only 20 characters at a time. To view characters beyond those 20 (such as with an international long- distance number), press to scroll leftward or to scroll rightward.
  • Page 208: Programming A Securemail Transmission

    Note: To erase a programmable one-touch key, see page 225. Note: For this operation to work, three things must be true: • The remote fax machine must be a compatible Pitney Bowes fax machine with SecureMail reception capability. • The SecureMail mailbox into which you’re faxing must exist on the remote machine.
  • Page 209 4. Press ENTER. The display now shows either: 78: Fax Number 78: Fax Number 9-5552208_ 5. Use the numeric keypad to enter the number exactly as your machine should dial it, including whatever codes your phone system may require. The number can be up to 40 characters in length: 78: Fax Number 9-5558422 Your display can show only 20 characters at a time.
  • Page 210 9. There’s a choice to make. Instruct your fax to carry out this delayed command in one of the following ways: Option 1: Perform the command once at a certain time on a certain day of the month (For example, “Do this at 5:05 p.m. on the 30th.”) To select this option, use the numeric keypad to enter the date and time when the fax should perform the command:...
  • Page 211: Programming A Relay Broadcast Initiation

    Note: For this operation to work, three things must be true: • The remote fax machine must be a compatible Pitney Bowes fax machine, such as the 4100 or 4200, with “hub” capability. • The call group(s) to which you’re faxing must exist on the remote machine.
  • Page 212 5. Use the numeric keypad to enter the “hub” machine’s number exactly as your machine should dial it, including whatever codes your phone system may require. The number can be up to 40 characters in length: 77: Fax Number 9-5550629 Your display can show only 20 characters at a time.
  • Page 213 8. If you want the transmission to begin immediately every time you press the key, press ENTER again and skip to step 11. If you want to delay the transmission (perhaps to take advantage of lower phone rates), press COMMUNICATION OPTIONS, ENTER. 9.
  • Page 214: Programming Regular And Database Polling

    Note: For this operation to work, three things must be true: • The remote fax machine must be a memory-equipped Pitney Bowes fax machine, such as the 4100 or 4200, with a file stored in its database memory and ready for polling.
  • Page 215 5. Use the numeric keypad to enter the number exactly as your machine should dial it, including whatever codes your phone system may require. The number can be up to 40 characters in length: 76: Fax Number 9-5550629_ Your display can show only 20 characters at a time. To view characters beyond those 20 (such as with an international long- distance number), press to scroll leftward or...
  • Page 216 8. If you want the polling to begin immediately every time you press the key, press ENTER again and skip to step 11. If you want to delay the polling (perhaps to take advantage of lower phone rates), press COMMUNICATION OPTIONS, ENTER. 9.
  • Page 217: Programming Batch Transmission

    Note: To erase a programmable one-touch key, see page 225. Note: For this operation to work, two things must be true: • The batch box must exist on the remote 4100/4200. (If necessary, see “Creating or modifying a batch box,” pages 123- 127.)
  • Page 218 4. Do not enter any characters here (if you do, you can’t program a batch transmission into this key). Instead, only press ENTER and then proceed to step 5. 75: Fax Number Note: Again, do not enter any characters here. If you have already accidentally entered any characters here, press CANCEL as many times as needed to erase all of them before proceeding to step 5.
  • Page 219: Programming F-Code Transmission

    Programming F-Code transmission Note: To erase a programmable one-touch key, see page 225X. Note: For this operation to work, two things must be true: • You must know how the remote fax is using each F-Code (ITU-T-standard sub-addressing/password) box to which you’re transmitting —...
  • Page 220 5. Use the numeric keypad to enter the number exactly as your machine should dial it, including whatever codes your phone system may require. The number can be up to 40 characters in length: 74: Fax Number 9-5550629 Your display can show only 20 characters at a time. To view characters beyond those 20 (such as with an international long- distance number), press to scroll leftward or...
  • Page 221 10. Use the numeric keypad to enter the appropriate ITU-T password for the box (if there is one; if there’s not, you may skip to step 11, as explained in the second Note below). In this example, we’ve entered 654321. Enter Password 654321_ Note: If you make a mistake, press CANCEL to back up, then enter...
  • Page 222: Programming F-Code Polling

    Programming F-Code polling Note: To erase a programmable one-touch key, see page 225. Note: For this operation to work, two things must be true: • The document which you’re polling must exist on the remote machine in an F-Code box. •...
  • Page 223 5. Use the numeric keypad to enter the number exactly as your machine should dial it, including whatever codes your phone system may require. The number can be up to 40 characters in length: 74: Fax Number 9-5550629 Your display can show only 20 characters at a time. To view characters beyond those 20 (such as with an international long- distance number), press to scroll leftward or...
  • Page 224 10. Use the numeric keypad to enter the appropriate ITU-T password for the box (if there is one; if there’s not, you may skip to step 11, as explained in the Note below). In this example, we’ve entered 654321. Enter Password 654321_ Note: If you make a mistake, press CANCEL to back up, then enter the correct number.
  • Page 225: Programmable One-Touch Fax Dialing

    Programmable one-touch fax dialing To dial a fax call using a programmable one-touch number: 1. If the machine is in Fax mode, proceed to step 2. If it is in Copy mode, press COPY/FAX to change to Fax mode. 2. Insert the document. 3.
  • Page 226: Erasing A Programmable One-Touch Key

    Erasing a programmable one-touch key 1. If the machine is in Fax mode, proceed to step 2. If it is in Copy mode, press COPY/FAX to change to Fax mode. 2. Change to the Fax mode then press PROGRAM, C, 2 ENTER. The display shows something like: Select Program No.
  • Page 227: Just In Case

    Just in case… Now, here’s how to care for your machine. Also we’ll suggest procedures to try in case of trouble. Finally, the Glossary will explain fax terms you may encounter.
  • Page 228: What's Inside This Section

    What’s inside this section Clearing paper jams ......229 Print quality problems ..... . . 234 Communication problems .
  • Page 229: We're On-Line To Help You

    We’re on-line to help you! Before you try calling for help, first please give the Pitney Bowes Facsimile Diagnostic Center’s fax-on-demand system a try. The Pitney Bowes Facsimile Diagnostic Center’s fax-on-demand system is available to you 24 hours a day, seven days a week. You can use your fax machine to call this “fax-on-demand”...
  • Page 230: Clearing Paper Jams

    Clearing paper jams We have designed your fax machine to work reliably for years. However, you may occasionally experience one type or another of paper jam. Here’s what to do. If an original document jams 1. If an original document jams, the display will show: Document Jam ContStor Enter/Cancel If you do wish to continue the operation, press ENTER and proceed...
  • Page 231 To remove the document: 1. Open the scanner cover by holding the scanner cover release. Important: Hold the cover open. It won’t stay open by itself. 2. Lift the original document from the machine. Note: If you cannot remove the original document, open the inner cover as shown at right, then...
  • Page 232: If A Printout Jams Inside Your Machine

    If a printout jams inside your machine To clear a printout (either a received fax or a copy) jammed inside your machine: 1. Open the top cover. 2. Open the printer cover. 3. Remove the toner and drum unit Important: Shield the drum unit from light, especially strong light.
  • Page 233 4. Remove the jammed paper. CAUTION The fixing unit becomes very hot. Do not touch the fixing unit when you are removing a paper jam. Note: Avoid getting “unfixed” toner on your hands and clothes. 5. Re-set the toner and drum unit. 6.
  • Page 234: If A Printout Jams Inside At A Paper Cassette's Side Cover

    If a printout jams inside at a paper cassette’s side cover 1. Remove the multipurpose tray. 2. Open the side cover. 3. Carefully remove the jammed sheet(s) from the machine. 4. Close the side cover back into its normal position.
  • Page 235: Print Quality Problems

    When you find the one which appears to be the most like yours, try the suggested solution(s). If the problem is not resolved, please contact the Pitney Bowes Diagnostic Center at 1-800-243-5556. Pages are blank •...
  • Page 236 Printouts are too dark • The toner cartridge may be defective. ABCDE Remove and check the cartridge for damage. If the problem persists, replace the toner cartridge. ABCDE ABCDE ABCDE ABCDE Printouts have a blurred background • The toner cartridge may be defective. ABCDE Remove and check the cartridge for damage.
  • Page 237 ABCDE Your machine normally cleans the charger automatically. If other solutions fail, please contact ABCDE your local Pitney Bowes office or call the Pitney Bowes Diagnostic Center. Printouts have toner smudges • The toner may be unevenly distributed inside the ABCDE toner cartridge.
  • Page 238 Printouts have white spots • The charger may be dirty. ABCDE Your machine normally cleans the charger automatically. If other solutions fail, please contact ABCDE your local Pitney Bowes office or contact the Pitney Bowes Diagnostic Center. ABCDE ABCDE ABCDE...
  • Page 239: Error Messages

    Communication problems Occasionally, during transmissions, your fax machine will detect a problem with the phone line or will encounter some other trouble in transmission or reception. When it does, it will alert you with an alarm. You can further identify the problem with display messages, printed check messages and error reports.
  • Page 240 The scanner lamp is dim or inoperable. Make repeated copies to help evaporate any internal moisture. If that doesn’t resolve the problem, call the Pitney Bowes Diagnostic Center, 1-800-243-5556. Check Rx Paper Size Open & Close Top Cover You’ve told your fax that the paper cassette holds legal-sized paper.
  • Page 241 Drum Near End Your drum will need to be replaced soon. Press STOP to clear the message, then contact your Pitney Bowes representative. Enter No. (0-32) You tried to enter a call group number greater than 32. Your machine can maintain 32 call groups, numbered 01-32 (call group 0 covers all the groups).
  • Page 242 What you see on the display What it means/What to do (if applicable) Enter No. (1-99) You entered a number greater than 99 while trying to print a database polling document. Your machine can store 100 files, numbered 00-99, for database polling. Determine the file’s correct number and re-enter it.
  • Page 243 (but not previous operations). Mirror Carriage Error The mirror carriage of your machine has become inoperable. Call the Pitney Bowes Fax Diagnostic Center. Mirror Locked The transport mode is not turned off. Turn off the transport mode (see page 40).
  • Page 244 Reset the page and try again. Please Call Service The printer unit of your fax machine has become inoperable. Call the Pitney Bowes Diagnostic Center, 1-800-243-5556.
  • Page 245 What you see on the display What it means/What to do (if applicable) Please Replace Drum Your drum unit has reached the limit of its design life. Please replace the cartridge. Please Replace Toner Your toner cartridge is empty. Replace the toner cartridge.
  • Page 246: Errors

    Often, simply trying your call again is all that’s necessary. However, if the problem persists regularly, call your local telephone company for help. If that call doesn’t help and the problem persists regularly, call your local Pitney Bowes office or call the Pitney Bowes Diagnostic Center at 1-800-243-5556. Error reports When an error occurs, your fax machine prints an error report.
  • Page 247: Kinds Of Error Codes

    Kinds of error codes The error code listed in the “Result” column of the error report indicates the specific problem encountered: • “D” codes — Occur while dialing. • “R” codes — Occur during reception. • “T” codes — Occur during transmission. Specific errors Let’s quickly summarize the error codes you may see on an error report.
  • Page 248 R.3.3 The sending fax machine is incompatible or had a document feeder problem during transmission. R.3.4 Poor phone line conditions may have prevented your fax machine from properly printing some or all of the pages it received. R.3.5 Poor line conditions prevented reception. R.4.2 Either the line disconnected before transmission or the transmitting machine needs maintenance.
  • Page 249: Check Message" Printouts

    “Check Message” printouts When a fax call goes awry and your machine detects an error, it produces an error printout headed by the words “Check Message.” This printout lists the following information about the transmission: • The resulting error code. •...
  • Page 250: Caring For Your Fax Machine

    Caring for your fax machine With proper installation and a little maintenance, your fax machine should give you dependable service for years to come. Although it requires little day-to-day care, you can take these simple precautions to keep it in top form: •...
  • Page 251: Corrective Cleaning

    Corrective cleaning Here are some simple cleaning procedures for keeping your fax machine operating smoothly. Use each as the need arises. Curing frequent jams in the ADF If you’re having trouble with getting your original documents to feed properly, try this procedure: 1.
  • Page 252 5. Open the inner cover. Important: You must hold the cover open. It won’t stay open by itself. 6. Use the cloth with the rollers cleaner to clean the face of the rollers. Rotate the rollers by hand to allow cleaning of the entire roller surface.
  • Page 253: Cleaning The Fbs

    (whether on received faxes or on copies), it may mean that your machine requires service. Review “Print quality problems” (pages 234-237), and see whether any of the proposed solutions help your machine. If none do, please call the Pitney Bowes Diagnostic Center at 1-800-243-5556.
  • Page 254: Cleaning The Led Print Head

    Cleaning the LED print head If you find your fax recipients complaining that the faxes you receive or copy image quality are streaked, the LED print head may be dirty. 1. Turn off your fax machine. 2. Get a soft, lint-free cloth and moisten it with isopropyl alcohol.
  • Page 255: Common Questions

    Common questions If you have a question about using your fax machine, read the section that applies to your particular question. General questions Q: Where do I add ink or toner to make my fax machine’s printouts darker? A: You can’t adjust the darkness of an incoming fax printout, but you can adjust the darkness of a copy (or copies) of a transmission.
  • Page 256 Q: I just sent a fax. However the number that appeared in my machine’s display during the transmission wasn’t the number I dialed. Why? A: That number you saw is programmed into the remote fax machine by the user. Some users (perhaps for privacy’s sake?) prefer different numbers to appear than the ones they’re really using;...
  • Page 257 Q: I don’t want to install a dedicated phone line for my fax machine. So I’ve connected the machine to a PBX phone system. When I get a fax call, all the phones ring! How do I prevent this? A: Call your PBX manufacturer or telephone company for assistance. Either may be able to convert one of the PBX lines for use only by your fax machine.
  • Page 258: Reports

    Reports Q: I called the number 011-555-555-1212, but not all of the digits appear on my transmit confirmation report (TCR). Why didn’t the whole number appear? How can I be sure my document went to the right location? A: The numbers you enter using the fax keypad are temporarily stored in a memory “buffer;”...
  • Page 259: How Your Fax Machine Works

    How your fax machine works So just exactly how does your fax machine work? It’s simpler than you think. This analogy will help you understand. Let’s say you want to mail a gift to a friend: • You take the item, wrap it and send it. •...
  • Page 260: Glossary

    The smallest unit of information in a computer. Contraction of the term binary digit. Some Pitney Bowes fax machines, which are themselves computers “dedicated” to telecommunications, allow users to change bits of information to provide or cancel features through software settings.
  • Page 261 CCD, CIS Charged coupled device, contact image sensor. Two types of scanning mechanisms used in some Pitney Bowes fax machines. The CCD “reads” fluorescent light bouncing off a document. The CIS uses a flat bar of light- emitting diodes (LEDs).
  • Page 262 Fallback Group 3 fax machines operate at the highest transmission speed possible on a given telephone line. Pitney Bowes systems offer automatic fallback; if line quality drops during transmission, the fax machine will reduce speed to the fastest possible level.
  • Page 263 A plain-paper printing system. Toner is attached to a charged drum and an image is transferred onto plain paper through electrical currents, then fused with heat and pressure to produce a dry, permanent printout. Liquid crystal display. Used on some Pitney Bowes units for status displays. Leased line See Private line.
  • Page 264 PSTN telephone line. Monitor A speaker in most Pitney Bowes fax machines which can allow one to hear the dialing process. This is not a speakerphone, because it has no microphone for speaking to the person being called; for regular two-way voice communication, one must use the handset.
  • Page 265 The caller bears all telephone charges and prevents several remote units from calling at the same time. In database polling, a remote fax polls a document directly from the memory of a Pitney Bowes fax. (Regular polling requires the document to be physically in the polled fax’s feeder.) Also see Secure polling.
  • Page 266 The resolution of documents transmitted or copied by fax machine is measured by the number of horizontal (H) and vertical (V) lines per inch (lpi) the unit can print. A Pitney Bowes unit may offer one or more of these resolution levels:...
  • Page 267 Autodialer entry. For example, rather than entering only 1-123-456- 7890, one can enter that number and a name, such as New York Branch Office. (Many Pitney Bowes models with this feature allow entry of both upper-case and lower-case letters, for greater ease of reading.) Subscriber ID A fax machine’s telephone number, as identified by a user setting.
  • Page 268 White-line skip A technique used to speed up fax transmission bypassing redundant areas, such as white space.
  • Page 269: Appendix And Index

    Appendix and Index...
  • Page 270: Specifications

    Dimensions (width x depth x height): 20.9˝ x 24.2˝ x 15.2˝. Power: 120VAC ± 10%, 50-60 Hz. * Based on transmission of ITU-T Test Document #1 to a Pitney Bowes fax. Your transmission times will vary, but your Pitney Bowes fax machine always will provide the...
  • Page 271: Regulatory Information

    FCC. In the event repairs are ever needed on your fax machine, they should be done by Pitney Bowes, Inc. For information, contact the Pitney Bowes Diagnostic Center at 1-800-243-5556 (from the U.S. only). In Canada, call 1-800--387-0185. In the...
  • Page 272 Dominion of Canada Industry Canada (IC) regulations IC Load Number (LN): 1.1. This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus as set out in the interference-causing equipment standard entitled “Digital Apparatus,” ICES-003 of the Department of Communications. Cet appareil numérique respecte les limites de bruits radio électriques applicables aux appareils numériques de Class A prescrites dans la norme sur le matérel brouilleur: “Appareils Numériques,”...
  • Page 273: Index

    Index Activity journal ..........134 ADF .
  • Page 274 Database polling ......... . . 140 Date and time, setting .
  • Page 275 Inserting pages (for faxing or copying) ......53 Installation ..........25 AC power line connection .
  • Page 276 F-Code ..........170 Pitney Bowes-proprietary ....... . . 138 Power consumption .
  • Page 277 Scanning width ..........78 SecureMail .
  • Page 278 100 Oakview Drive Trumbull, Connecticut 06611-4724 FX 30042 8/98 © 1998 Pitney Bowes, Inc. All Rights Reserved. Printed in U.S.A.

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