Pitney Bowes Internet Fax Kit User Manual
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Pitney Bowes Internet Fax Kit User Manual

Pitney Bowes Internet Fax Kit User Manual

For use with 5000/3500
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Internet Fax Kit
Internet Fax Kit
User's Manual
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For use with 5000/3500
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Summary of Contents for Pitney Bowes Internet Fax Kit

  • Page 1 Internet Fax Kit Internet Fax Kit User's Manual User's Manual For use with 5000/3500 For use with 5000/3500...

  • Page 2: Safety Precautions

    Safety precautions • Please read “Safety precautions” in the operation manual of the fax main unit. • The following notations are used to alert the user to harm or damage that could result from mishandling due to negligence of precautions. Warning This notation alerts the user to the potential for serious injury or death.

  • Page 3: Internet Communication Features

    Internet FAX Network management With the use of a Web browser, a PC can perform such operations as Internet Fax Kit settings, display of trans- mission/reception history of e-mails and faxes, as well as registration of One-touch dial, etc.. E-mail transmission/...
  • Page 4 Forwarding fax document This feature works with F-code box that is setup for “Relay box”. Internet Fax Kit can route documents received in its F-code relay box to e-mail addresses and/or to other fax machines. In order to route the received fax documents to the designated e-mail address(s) and/or other fax machine(s), the F-code relay box should be configured with the proper sub-address and password.
  • Page 5 Internet relay broadcasting Internet relay broadcasting is a powerful function that takes advantage of a remote Pitney Bowes Office SystemsInternet FAX (Internet Fax Kit) to reduce your total communication costs. The internet relay station performs a relay broadcast, and the internet fax machine which sends the original doc- ument to the internet relay station has performed a relay broadcast initiation.

  • Page 6: Table Of Contents

    Startup of “Administration tool for Internet Fax Kit” ........2.2 Descriptions of “Administration tool for Internet Fax Kit” .......2.2 Programming or retrieving parameters using E-mail .
  • Page 7 Forwarding the received fax document to mail address ........5.5 Forwarding fax by using F-code relay box .

  • Page 8: Control Panel Overview

    Control panel overview * Internet Fax key is required to change from Fax mode to Internet Fax mode. Press this key when you want to use the Internet Fax functions.
  • Page 9 This page intentionally blank. viii...
  • Page 10 Installing Your Machine Pre-Installation information ......... . . 1.2 Installation procedures .

  • Page 11: Pre-Installation Information

    POP Password (for security, do not write it here, but keep it in a safe place.) Note: Internet Fax Kit can store up to 30 accounts, so the POP user name and POP password are registered individually for each account.

  • Page 12: Installation Procedures

    Installation procedures Carry out registrations in accordance with the following procedures. Time zone setting (See page 1.4) IP Address and Subnet mask setting (See page 1.5) Installation information registration (See page 1.5) Network environment setting (See page 1.7) E-mail environment setting (See page 1.8) E-mail account user registration (See page 1.9)

  • Page 13: Setting Your Time Zone

    Setting your Time Zone “Time Zone” setting is added to the “User Install” by pressing MENU, 9. The Time Zone is required as part of the E-mail header information when sending Internet faxes. Press MENU, 9. 5000 3500 [Program] No.9 9 User Install Press ENTER repeatedly until the following display appears.

  • Page 14: Setting The Internet Parameters

    Setting the Internet parameters The internet parameters for Internet Fax Kit can be entered from the Web browser such as “Internet Explorer” (4.0 or later) or “Netscape Communicator” (4.5 or Later). Before you use these tools to enter the internet param- eter, you must do the following procedure to enter the correct IP address and subnet mask.

  • Page 15: Installation Information Registration

    The “Administration tools for Internet Fax Kit” will be appear on your screen. Note: If the “Administration tools for Internet Fax Kit” does not appear, double-check the IP address in “Entering the IP address setting and Subnet mask” (see above), and carry out power off/on of the fax machine to restart.

  • Page 16: Network Environment Setting

    Network environment setting This setting is to establish the network connection of this device. Start up “Administration tool for Internet Fax Kit”. Click Network environment under [Setup]. The IP address and Subnet mask you have entered will be appeared. If necessary, enter Gateway address and DNS server address and then click [SET] button.

  • Page 17: E-Mail Environment Setting

    E-mail environment setting This setting enables the device to perform e-mail transmission and reception. Start up “Administration tool for Internet Fax Kit”. Click E-mail environment under [Setup]. Enter the “SMTP server name” and “POP server name”, and then click the [SET] button.

  • Page 18: E-Mail Account User Registration

    If the default account is not registered, some func- tions may not be available. Start up “Administration tool for Internet Fax Kit”. Click E-mail account users under [Operation setting]. To register a new account, click Register new “account user” .
  • Page 19 Fill in each of the following fields, and then click the [REGISTER ACCOUNT] button. The information screen appears. If necessary, enter the POP user name and POP password, then click [SET] button to register the entry. 1.10...

  • Page 20: Administrator Registration

    Once an administrator has been identified for the system, the administrator’s password is needed to manage account and to modify the system setting and administrator’s information Registration of administrator information Start up “Administration tool for Internet Fax Kit”. Click Administrator’s Information under [Setup]. 1.11...
  • Page 21 Administrator’s information screen will appear: Click Administrator register/edit to edit the administrator’s information. Fill in each of the following fields, and then click the [SET] button. Note: For details on input items, refer to [Setting Help]. 1.12...

  • Page 22: System Configuration

    System configuration Programming or retrieving parameters using “Administration tool” ... 2.2 Programming or retrieving parameters using E-mail ..... . 2.13...

  • Page 23: Programming Or Retrieving Parameters Using "Administration Tool

    “Administration tool” What is “Administration tool for Internet Fax Kit” on the web? “Administration tool for Internet Fax Kit” is the program that enables adjustment of settings and registration of this device using a “Web browser”. In addition to adjusting settings and registration, “Administration tool for Internet Fax Kit” enables manage- ment and browsing of device information.

  • Page 24: Management Information

    Management information Information can be displayed to enable management of Internet Fax Kit’s status and management of the commu- nication log. Device information Device information (Device name, Installation location, System options) Device status (Speed and transmission system of network connection, telephone line status, scanner sta- tus, printer status, Unit name, Setting, paper remaining, Media in manual feed tray and cassette 1) (Device information displays the data entered in Installation information under [Setup].)

  • Page 25: Operation Setting

    Operation setting To carry out setting of routine functions, such as User registration, Fax and Mail group dialing, and One-touch dial and Speed-dial settings. E-mail account users Enables new user registration, and deletion and editing of user account One-touch dialing Enables registration, deletion and editing of One-touch dial Speed dialing Enables registration, deletion and editing of Speed-dial...
  • Page 26 Setup Setup settings such as E-mail environment and Network environment can be changed. Administrator’s information Enables registration of an administrator Installation information Enables registration of device information Network environment Enables establishment of a network connection E-mail environment Enables establishment of E-mail transmission and reception Remote Access This feature can refer, modify and erase the device setting by sending e-mail to the machine.

  • Page 27: Setting E-Mail Environment

    Entering improper settings can prevent system operation and may cause lost or delayed mail. Start up “Administration tool for Internet Fax Kit”. Click E-mail environment under [Setup]. Fill in each of the following fields, and then click the [SET] button.
  • Page 28 Descriptions A. Send mail (SMTP) server The SMTP server is used to send e-mail. Enter the domain name or IP address of the SMTP server. Enter the IP address with dot notation system (xxx.xxx.xxx.xxx). The domain name can be entered with up to 50 characters. B.
  • Page 29 Insert text when sending mail When sending e-mail from this device, the message is sent as an attached file. Select whether to insert text in the e-mail message area. When text is to be inserted, select the language as well. Japanese text may not be reproduced correctly, depending on the recipient’s conditions.

  • Page 30: Setting E-Mail Account Users

    If the default account is not registered, some functions may not be available. Register new e-mail account Start up “Administration tool for Internet Fax Kit”. Click E-mail account users under [Operation set- ting]. To register a new account, click Register new “ account user” .
  • Page 31 The information screen appears. Check the contents and edit wrong entries if required. Click [SET] button to register the entry. Note: For details on input items, refer to [Setting Help]. 2.10...

  • Page 32: Changing The Default Account

    Changing the default account To change the default account, click Change “ default account” . Choose a new default account and click the [EXECUTE] button to register the new entry. Editing the account contents To edit the account contents, choose the account from the following table and click [EDIT] button. 2.11...
  • Page 33 The account authentication screen appears. Enter the password and click [SET] button. Note: If you have not set the password previously, click [SET] button without entering any characters. The E-mail account information screen appears. Edit the contents and click [SET] button. Erase the account content To erase the account, choose the account you want to erase and click [EDIT] button.

  • Page 34: Programming Or Retrieving Parameters Using E-Mail

    This feature is a convenient way of programming or retrieving One-touch, Speed-dial, Fax relay, E-mail environ- ment, E-mail account and other function’s data from your PC, by sending an E-mail message to Internet Fax Kit. You can request Internet Fax Kit perform the following commands by using your mail application’s “Subject” line as a command-input field.

  • Page 35: Remote Access Setting On The Web

    Remote access setting on the Web The following parameters can be entered on the Web. Start up “Administration tool for Internet Fax Kit” and click Remote Access under [Setup]. Fill in the each of the following fields, and Click [SET] button.

  • Page 36: Setting The Command In The Subject Line

    Setting the command in the Subject line After receiving the command that you enter in the “Subject” line of your E-mail message, Internet Fax Kitperforms one of the following functions: Retrieving or Programming data. You can enter two types of command in the “Subject” line. %get parameters#xxxx% 1.

  • Page 37: Programming And Retrieving E-Mail Environment Settings

    Programming and Retrieving E-mail environment settings. The following is the list of parameters and values for available items. Items Parameter Value Mail auto-retrieving receive-interval-time (Enter time in seconds) When mail that requests forwarding accept-request-to-relay yes/no to fax machine is received Domain/mail address that accepts relay-to-fax-accept-domain (Enter the mail address or domain...

  • Page 38: Programming E-Mail Environment Settings

    Retrieving E-mail Programming E-mail environment settings To change or update the retrieved parameter, open the text file (.txt). Copy the body text and paste it on the body of the newly created E-mail message. Delete any headers that may be present in the body of the E-mail. When you want to program E-mail environment settings by mail, enter the following title on the Subject line.

  • Page 39: Programming And Retrieving One-Touch/Speed-Dialing Setting

    Programming and Retrieving One-touch/Speed-dialing setting Retrieving One-touch/Speed-dialing settings When you want to retrieve One-touch/Speed-dialing settings by mail, enter the following title on the Subject line. %get-onetouch#xxxx% (xxxx is the password for remote access.) %get-speed-dial#xxxx% (xxxx is the password for remote access.) To edit the retrieved parameter, store the E-mail file as text (.txt) on your PC.

  • Page 40: Programming And Retrieving Fax Gateway Settings

    Example Programming and Retrieving Fax Gateway settings Retrieving Fax Gateway settings When you want to retrieve Fax Gateway settings by mail, enter the following title on the Subject line. %get-fax-gateway#xxxx% (xxxx is a password for remote access) To edit the retrieved parameter, store the E-mail file as text (.txt) on your PC. Note: When the mail is sent properly, you will receive mail that contains a list of all Gateway registrations.
  • Page 41 Note: Separate each parameter with semicolon (;). 4. You can not enter more than one record per line. 5. Each record should start at the beginning of a new line. Note: According to the e-mail software or mail server, the long parameter may be divided into two or more lines automatically.

  • Page 42: Programming And Retrieving Account Settings

    Programming and Retrieving Account settings The following is the list of parameters and values for available items. Items Parameter Value Name Name (Enter name) Mail address mailaddress (Enter e-mail address) Reply To address reply-to (Enter the Reply to e-mail address) Subject subject (Enter the subject)

  • Page 43: Programming Account Settings

    Programming Account settings To change or update the retrieved parameter, open the text file (.txt). Copy the body text and paste it on the body of the newly created E-mail message. Delete any headers that may be present in the body of the E-mail. When you want to program an account by mail, enter the following title on the Subject line.

  • Page 44: Programming Your Machine

    Programming Your Machine Programming an E-mail address into the one-touch keys ....3.2 Programming an E-mail address into the speed-dial numbers ....3.8 Programming an E-mail address into the group dial numbers .

  • Page 45: Programming An E-Mail Address Into The One-Touch Keys

    Programming an E-mail address into the one-touch keys What is one-touch dial? Once a recipient’s data is registered in One-touch dialing, it can be displayed with a single touch of a button. When communications are frequent with a recipient, this setting can save cumbersome entry jobs. Your machine can store up to 56 One-touch numbers using the keys marked 01-56.
  • Page 46 When the mail address is as you want it, press ENTER to store it. The LCD now shows: Select “Location” and press ENTER. The LCD shows: Note: If a Location ID is already registered in this one-touch key, it is shown on the LCD. If you wish to change the location ID, press CANCEL to erase it and then enter another location ID.
  • Page 47 Entering a one-touch number for 3500 Note: If your machine is 5000, see page 3.2. Press MENU, 1, 1, 1, ENTER. The LCD shows the empty one-touch number: Select One-Touch 01:No Number Stored Note: If a one-touch number other than 01 appears on the LCD, it means that you have already entered a number for 01.
  • Page 48 Erasing a one-touch number for 3500 Press MENU, 1, 1, 2, ENTER. The LCD shows the one-touch number you have already entered: Select One-Touch 01:123-4567 Note: If the one-touch number that appears is other than 01, it means that 01 is empty. Press to select the one-touch key you want to erase.
  • Page 49 You can also enter a one-touch number on the Web. Registration from the browser Start up “Administration tool for Internet Fax Kit”. Click One-touch dialing under [Operation set- ting]. Click a one-touch number on the one-touch dialing table to register.

  • Page 50: Erasing A One-Touch Number On The Web

    Click Address Book – Import/Export to perform import/export of one touch dial and speed dial registra- tion data. The one-touch dialing registration screen appears. Fill in the fields. Click [SET] to register. The next one-touch dialing registration screen appears. If you want to see other one-touch dialing number, click <<Prev or Next>>. If you want to see list of one-touch dialing, click List.

  • Page 51: Programming An E-Mail Address Into The Speed-Dial Numbers

    Programming an E-mail address into the speed-dial numbers What is speed-dial registration? Once a recipient’s data is registered in speed-dialing, it can be displayed by entering a 3-digit number. When communications are frequent with a recipient, this setting can save cumbersome entry jobs. 5000 can store up to 244 speed-dial numbers and 3500 can store up to 144 speed-dial numbers.
  • Page 52 When the mail address is as you want it, press ENTER to store it. The LCD now shows: Select “Location” and press ENTER. The LCD shows: Note: If a Location ID is already registered in this one-touch key, it is shown on the LCD. If you wish to change the location ID, press CANCEL to erase it and then enter another location ID.
  • Page 53 Entering a speed-dial number for 3500 Note: If your machine is 5000, see page 3.8. Press MENU, 1, 2, 1, ENTER. The LCD shows: Enter Speed Dial No. 001:No Number Stored Note: If a speed-dial number other than 001 appears on the LCD, it means you have already entered a number for 001.

  • Page 54: Erasing A Speed-Dial Number

    Erasing a speed-dial number Press MENU, 1, 2, 2, ENTER. The LCD shows: Enter Speed Dial No. 001:9-555-584-6950 Press to select the speed-dial in which you want to erase. Note: You can select the speed-dial number by directly entering that three-digit identifier code. When entering the identifier code for speed-dial numbers less than 100, you must enter leading zeroes to make three digits.
  • Page 55 Speed-dial registration can also be done from the browser as with One-touch dialing. Registration from the browser Start up “Administration tool for Internet Fax Kit”. Click Speed dialing under [Operation setting]. Click the number in the list to be registered.

  • Page 56: Erasing A Speed-Dial Number On The Web

    The Speed-dialing screen appears. Fill in the fields and press the [SET] button to register. Note: After you press the [SET] button, next Speed-dialing screen appears. User information entered above can be checked on the control panel of the fax main unit. Erasing a Speed-dial number on the Web Click [Erase] on the right of the speed-dialing number table.

  • Page 57: Programming An E-Mail Address Into The Group Dial Numbers

    Programming an E-mail address into the group dial numbers What is group dial? Group dialing makes it possible to transmit the mail to multiple recipients in a single operation. If you frequently send the same mail to more than one location, store the one-touch key(s) or speed-dial number(s) into a group.
  • Page 58 Erasing a group dial number for 5000 Press MENU, 1, 4, 0, 2, ENTER. The LCD shows: Using the cursor key, select the group number you want to erase. Press ENTER. The LCD shows: Note: If you want to quit without erasing the group number you’ve selected, press [No]. The machine will return to step 2.
  • Page 59 Entering a group dial number for 3500 Note: If your machine is 5000, see page 3.14. Press MENU, 1, 4, 1, ENTER. The LCD shows the empty group number. Enter Mail Group No. 33:No Number Stored Press to select the mail group number in which you want to store a number. Press ENTER.

  • Page 60: Entering A Mail Group Dial Number

    Group dial numbers can also be registered, listed and deleted from the browser. Entering a Mail group dial number Start up “Administration tool for Internet Fax Kit”. Click Mail group dialing under [Operation setting]. Click the mail group number you want to register.

  • Page 61: Erasing And Listing Of Mail Group Numbers

    Press the [Register/Edit] button to enter the one-touch and/or speed-dial numbers to be registered. To register one-touch dialing, check the desired one-touch dialing number. [Speed Dial Numbers] button To register a speed dialing, press the this button. Check the desired speed-dialing number. [SET] button Click this button to register the entry.

  • Page 62: Registration Of A Mail Broadcast List

    Mail Broadcast List registration is performed by uploading CSV (Comma Separated Values) files, and up to 3200 mail addresses can be registered in one Mail Broadcast List. Setting of Mail Broadcast list Start up “Administration tool for Internet Fax Kit”. Click Mail Broadcast list under [Operation setting]. 3.19...
  • Page 63 Click the number in the list to be registered. If there are no records in the list, the following screen appears. To create a new list, press the [New List] button. Click [Browse] button and choose table file (address list .csv), and then press the [UPLOAD] button. [UPLOAD] button Click this button to register the entry.
  • Page 64 The registered list will be shown as below. [Replace List] button Click this button to erase the entire list and create a new list having the same group No. [ERASE List] button Click this button to erase the list. 3.21...
  • Page 65 This page intentionally blank. 3.22...

  • Page 66: Basic Operation

    Basic Operation Sending a document over the LAN ........4.2 Receive document via LAN .

  • Page 67: Sending A Document Over The Lan

    Sending a document over the LAN Registering To/Cc/Bcc fields in soft keys. When sending mail, you can select To/Cc/Bcc fields using the soft keys. Press MENU, 2, 1, 0, 3, ENTER. Press the soft key you want to register, and press ENTER. The fields that can be registered are displayed on the LCD, so select “To/Cc/Bcc”...
  • Page 68 To use the default account, press [Default] or ENTER without entering any characters. To use a different account, press [List], and use the cursor key to select the account name from the list, then press ENTER. If the account is configured with a password, enter the password, then press ENTER. Note: The account password should be entered with matching the case of letters.

  • Page 69: Sending Using The One-Touch Key

    Sending using the one-touch key. For 5000 Place the document(s) face up, top edge first. Adjust the document guides — by sliding either of them to the left or right — to fit the page(s) you’ll be sending. Press Internet Fax to choose Internet FAX communication. Press one-touch key with which the mail address is registered.
  • Page 70 For 3500 Place the document(s) face up, top edge first. Adjust the document guides — by sliding either of them to the left or right — to fit the page(s) you’ll be sending. Press Internet Fax to choose Internet FAX communication. MailAddress;Lower Press one-touch key with which the mail address is registered.

  • Page 71: Sending Using A Speed-Dial Number

    Sending using a speed-dial number. For 5000 Place the document(s) face up, top edge first. Adjust the document guides — by sliding either of them to the left or right — to fit the page(s) you’ll be sending. Press Internet Fax to choose Internet FAX communication. Select “To”, “cc”...
  • Page 72 For 3500 Place the document(s) face up, top edge first. Adjust the document guides — by sliding either of them to the left or right — to fit the page(s) you’ll be sending. Press Internet Fax to choose Internet FAX communication. MailAddress;Lower Select “To”, “cc”...

  • Page 73: Sending Using The Easydial Directory

    Sending using the EasyDial directory Note: For detail of the Telephone index feature, refer to your fax machine’s operating instructions. EasyDial directory dialing makes your autodialer (one-touch dialing and speed-dial dialing) even more like an electronic phone book. EasyDial sorts and displays numbers alphabetically according to their Location IDs, so you can find them and dial them easily.
  • Page 74 To use the default account, press [Default] or ENTER without entering any characters. To use a different account, press [List], and use the cursor key to select the account name from the list, then press ENTER. If the account is configured with a password, enter the password, then press ENTER. Note: The account password should be entered with matching the case of letters.

  • Page 75: Broadcasting

    If the account is configured with a password, enter the password, then press ENTER. Password ;Upper Note: The account password should be entered with matching the case of letters. Broadcasting Using the BROADCAST The fastest way to fax one document to many recipients is to broadcast it. For 5000 Place the document(s) face up, top edge first.
  • Page 76 After entering, press START. The machine starts to scan the document into memory. Then starts sending the e-mail message to each address. If two or more accounts are registered, the LCD asks you to enter the account name to use for sending. To use the default account, press [Default] or ENTER without entering any characters.
  • Page 77 If the account is configured with a password, enter the password, then press ENTER. Password ;Upper Note: The account password should be entered with matching the case of letters. Using mail group number The mail group number uses group numbers 33-64. To use this feature, you must first preprogram the mail group number.
  • Page 78 If the account is configured with a password, enter the password, then press ENTER. Note: The account password should be entered with matching the case of letters. For 3500 Place the document(s) face up, top edge first. Adjust the document guides — by sliding either of them to the left or right —...

  • Page 79: Using Mail Broadcast List

    Using mail broadcast list. The mail broadcast list uses group numbers 65-96. To use this feature, you must first preprogram the mail broadcast list. (Refer to page 3.19.) For 5000 Place the document(s) face up, top edge first. Adjust the document guides — by sliding either of them to the left or right —...
  • Page 80 For 3500 Place the document(s) face up, top edge first. Adjust the document guides — by sliding either of them to the left or right — to fit the page(s) you’ll be sending. Press Internet Fax to choose Internet FAX communication. MailAddress;Lower Select “To”, “cc”...
  • Page 81 Mixed Broadcasting Pressing the Internet Fax switches between Mail Address Input Mode and Fax Number Input Mode, meaning you can simultaneously send mail and faxes. For 5000 Place the document(s) face up, top edge first. Adjust the document guides — by sliding either of them to the left or right —...
  • Page 82 If you want to erase any e-mail address or fax number, move the cursor on it and press [Erase]. When you are finished, press [Return] to return to the previous display. Press START. The machine starts to scan the document into memory. Then starts sending the e-mail and fax to each address.
  • Page 83 Enter the fax number. Use either a one-touch number, a speed-dial number, a mail group number or numeric keypad. ABC Shoji To :S001,[01]_ Note: If you enter characters by mistake, press CANCEL to erase them. To add more fax numbers, repeat steps 8 to 9. Press START.

  • Page 84: Receive Document Via Lan

    You can choose the automatic e-mail reception or manual e-mail reception using the “Administration tool for Internet Fax Kit” through the web browser. For default setting, Internet Fax Kit will query the POP server for new e-mail at 10 second interval and if the new e-mail has arrived, retrieve and print it automatically.
  • Page 85 Reception starts, and is automatically printed. (Reception Screen) Note: If there is no new mail, then the LCD displays the screen similar to that below. For 3500 Confirm that no documents is in the document feeder. Press Internet Fax at the standby screen. MailAddress;Lower To :_ Press START.

  • Page 86: Advanced Features

    Advanced Features TTI transmittion ........... . . 5.2 Subject line entry .

  • Page 87: Tti Transmittion

    TTI transmittion TTI transmission setting Every fax page you send arrives at the receiving machine with a single line of text at the very top of the page. This text lists a name, called the Transmit Terminal Identifier (TTI), a fax number and . You can set the machine to not send the TTI.

  • Page 88: Subject Line Entry

    Subject line entry Internet Fax Kit will automatically add the default Subject that was entered on the [E-mail account informa- tion] screen in [E-mail account users] of “Administration tool for Internet Fax Kit” though the web browser to the Subject line of all outgoing E-mails. If you want to set a different Subject for a particular mail, follow the instructions below.
  • Page 89 For 3500: During the e-mail sending operation, press COMM. OPTIONS. before you press START to start sending the e-mail. The LCD shows “Communication Options”. 1.Delayed / /Enter Using the cursor key to select “Mail Subject” . 6.Mail Subject / /Enter Press ENTER.

  • Page 90: Forwarding The Received Fax Document To Mail Address

    Forwarding the received fax docu- ment to mail address There are two way of forwarding the received fax document to e-mail address. One way is forward only the fax document received into the F-code relay box with ITU-T sub-addrees. The received fax document into the F-code relay box can be forwarded to e-mail address(es) and/or other fax machine(s).
  • Page 91 The LCD now shows: Select “Relay box” and then press ENTER. The LCD shows: Select “Box Name” and press ENTER. Enter the name by using the numeric keypad then press ENTER. An F-Code box’s name can be up to 16 characters in length. Select “Sub-Address”...
  • Page 92 Select “Password” and press ENTER. The LCD shows: Note: You don’t need to have a password for the F-Code box. However, using a password will make your F-Code communication much more secure. Use the numeric keypad to enter this box’s ITU-T-compatible password. This password can be up to 20 characters in length and include any combination of numbers and the * and # characters (but no other non-numerical characters).
  • Page 93 Select “TTI Type” and press ENTER. The LCD shows: The machine asks for the type of TTI you want to appear on the faxes that are relayed to other callers. • Sender — Relay the document with sender unit’s TTI (don’t send your TTI). •...
  • Page 94 For 3500: Note: If your machine is 5000, see page 5.5. Keep pen and paper with you as you follow these steps. As you decide on a sub-address and enter it into your machine, write it down. Remember to: (1) write down which box goes with which sub-address, (2) write down any passwords or I.D. codes you enter, (3) keep these printed records in a safe place.
  • Page 95 Next, the machine asks for your F-Code box’s password. This is the password for itu-t-compatible F-Code fax transactions. The lcd shows: 03:Password Note: You don’t need to have a password for the F-Code box. However, using a password will make your F-Code communication much more secure.
  • Page 96 Press until the mode you want appears. Then press ENTER to save the settings and go on to step 19. The machine asks for your F-Code box’s four-digit security I.D. code. This is the I.D. code for the box’s secu- rity, which you use to enter before you can make any changes to this F-Code box.

  • Page 97: Default Relay Setting

    Default relay setting When this feature on, all received fax document will be transferred to the designated e-mail address. However there are some exceptions. These are as follows: Not relayed when the documents are: 1. F-code confidential reception documents 2. Documents that are to be forwarded to another fax by F-code relay 3.
  • Page 98 Enter e-mail address using a one-touch key, a speed-dial number or a mail group number. Note: You cannot use the numeric keypad to enter e-mail address. To add each number, press BROADCAST between each one, then enter the number. You can specify up to 300 numbers for a remote unit. Note: If you want to review the numbers you entered, press [Review].
  • Page 99 For 3500: Press MENU, 3, 8, 3, ENTER. Default Relay :Off / /Enter Use the cursor key to select “On” and press ENTER. Enter Mail Address To :_ Enter e-mail address using a one-touch key, a speed-dial number or a mail group number. Note: You cannot use the numeric keypad to enter e-mail address.

  • Page 100: Forwarding The Received E-Mail To Fax

    Fax Forwarding setting All you have to do is to send mail with forwarding fax numbers in a text. Then Internet Fax Kit analyzes the mail at the gateway and forwards e-mail messages to the fax numbers in the mail.

  • Page 101: Accepting Fax Forwarding Requests / Rejecting Fax Forwarding Requests

    This is an excellent feature to prevent unwanted fax forwarding. With “Administration tool for Internet Fax Kit” , you can set conditions on whether you reject or accept Fax Forwarding requests. You can also limit mail that accepts forwarding requests by entering the mail address or domain name, as you desire.

  • Page 102: Unconditional Fax Forwarding Of Received E-Mail

    Unconditional Fax forwarding of received e-mail Start up “Administration tool for Internet Fax Kit” . Click E-mail account users under [Operation setting]. Select one desired condition from [Unconditional Fax forwarding of received e-mail]. Note: For details on input items, refer to [Setting Help].

  • Page 103: Archive

    Archive Transmitted fax and e-mail will be sent to the e-mail address designated in advance. With this function, all incoming and outgoing (transmitted) fax and mail are collected at one place so that an administrator can easily keep track of the document flow. Archive transmitted fax and Archive reception fax setting A fax transmitted from the main unit or received at the main unit can be sent to a mail address designated in advance.
  • Page 104 For 5000: “Archive Tx Fax” setting Press MENU, 3, 8, 4, ENTER. Archive Tx Fax :Off / /Enter Use the cursor key to select “On” and then press ENTER. MailAddress;Lower Enter a e-mail address using the numeric keypad and press ENTER. You can enter e-mail address up to 50 characters length.

  • Page 105: Archive Transmission Fax And Archive Reception Fax Format

    Archive transmission fax and Archive reception fax format The Archive transmission fax format is as follows: (A transmitted fax will be attached) 1. Date/Time : Transmission start time 2. Department : Department Code (If the department code feature is not used, this line will not appear.) 3.

  • Page 106: Archive Transmitted Mail And Archive Reception Mail

    Archive transmitted mail and Archive reception mail account users This function can be set, by selecting the appropriate settings in [Message copy] of [E-mail information]. This automatically sends sent and received Internet fax to the mail address specified here. Note: For details on input items, refer to [Setting Help]. 5.21...

  • Page 107: Archive Transmission Mail And Archive Reception Mail Format

    Archive transmission mail and Archive reception mail format The Archive transmission mail format is as follows: (A transmitted mail will be attached) 1. Sender Mail sender name (Account name, or mail address if it is not registered) 2. Type Type Contents Scanned Document Normal IFax transmission...
  • Page 108 The Archive reception mail format is as follows: (A received mail will be attached) Note: The attached file format will be shown as RMYYYYMMDDHHMMSS.TIF/PDF RM: Received Mail YYYYMMHHHHMMSS: Date and time when Archive is carried out 5.23...

  • Page 109: Internet Relay Broadcasting

    Up to 30 delivery fax numbers can be designated by direct entry at one time. Note: This features works with the Pitney Bowes Office Systems proprietary method, so both the relay broad- cast requesting machine and relay station unit need to be Imagistics (pbos)’s products.
  • Page 110 Enter Fax Gateway mail address and Delivery FAX No., and press the [SET] button. Note: Up to 30 delivery Fax numbers can be entered. 5.25...

  • Page 111: Sending Fax Via Internet Relay

    Sending fax via Internet relay For 5000: Place the document(s) face up, top edge first. Adjust the document guides — by sliding either of them to the left or right — to fit the page(s) you’ll be sending. Press COMM. OPTIONS. and select “Send to Fax Gateway” . Press ENTER.

  • Page 112: Troubleshooting

    Troubleshooting Troubleshooting ............6.2...

  • Page 113: Troubleshooting

    Troubleshooting Occasionally, your Internet Fax Kit may encounter a problem when transmitting or receiving documents. If this occurs, you may identify the problem using the LCD messages, printed check messages, and error reports explained below. Mail transmission error report Message Action Check settings.

  • Page 114: Appendix And Index

    Appendix and Index Main Specifications ..........7.2 Glossary .

  • Page 115: Main Specifications

    Main Specifications Type Network option board Compatible Machine Pitney Bowes Office Systems 5000 or 3500 Compatibility ITU-T T.37 simple mode Network Connection LAN (Local Area Network) Network Interface Ethernet 10 Base-T/100Base-TX Network Protocol TCP/IP E-mail transmission protocol SMTP/ESMTP E-mail reception protocol...

  • Page 116: Glossary

    This glossary contains terms you may encounter when discussing or reading about Internet Fax Kit. Please use these definitions for reference only. A list of definitions can also be found on the Pitney Bowes Office Systems website at www.imagistics (pbos).com or Glossary in the 5000 Operating Instructions.
  • Page 117 SMTP — Simple Mail Transfer Protocol. This is the communication protocol used to send e-mail on the Internet. Speed-dialing — Allows Internet Fax Kit user to store frequently used fax numbers and mail addresses for dialing with the touch of three keys.

  • Page 118: Index

    Default Relay setting ............5.12 Descriptions of “Administration tool for Internet Fax Kit” ......2.2 Directly set a mail address and send.
  • Page 119 Mail reception error report ........... . .6.2 Mail Subject setting .
  • Page 120 Setup ..............2.5 Startup of “Administration tool for Internet Fax Kit” .......2.2 Subject line entry .
  • Page 121 This page intentionally blank.
  • Page 122 Office Systems www.imagistics.com www.imagistics.com Imagistics International Inc. (Pitney Bowes Office Systems, Inc.) 100 Oakview Drive Trumbull, CT 06611 © Imagistics International Inc. 2001 Printed in Japan FX 30083...

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