Problems with Automatic Backup
Display Shows "Backup Failed:Insert Card" at
Idle Extensions 10 and 11
Possible Cause: The system did not detect a valid Backup/Restore PC Card while trying to do an
automatic backup.
What to do: Power down the system, insert a valid Backup/Restore PC Card in PC Card Slot 2 of
the PARTNER ACS processor module, and reapply power to the system. The backup is
rescheduled for the next day at 2:00 a.m.
The PARTNER ACS Release 7.0 supports the PARTNER Remote Access PC Card,
which allows you to program the system remotely (from a PC) and perform backup and
restore functions. You must have the PARTNER ACS R7.0 PC Administration software to
program the system from a PC. See your Avaya representative or authorized dealer.
Enter Backup Programming—Automatic (#123) and select Option 3 to clear the alarm display
(see
"Clearing a Backup-Failure Alarm" on page
Display Shows "Backup Failed:Write Prot" at
Idle Extensions 10 and 11
Possible Cause: The Backup/Restore PC Card in the PC Card slot is write-protected, and an
automatic backup was attempted.
What to do: Using the end of a paper clip or another pointed object, push the write-protect tab
upward to the nonprotected position (see
the processor to slide the write-protect tab up. The backup is rescheduled for the next day at 2:00
a.m.
Figure 11-1. Write-Protect Tab on a Backup/Restore PC Card
Slide the switch on the PC card
up to the nonprotected position
Enter Backup Programming—Automatic (#123) and select Option 3 to clear the alarm display
(see
"Clearing a Backup-Failure Alarm" on page
1 1
1 1
11-4).
1 1
Figure
11-1). You do not need to remove the card from
11-4).
Troubleshooting
Problems with Automatic Backup
11-21