Avaya PARTNER Installation And Use Manual page 204

®
PARTNER Advanced Communications System Installation, Programming, and Use
The system is factory-set to return a transferred call, after it rings four times at the destination
extension, to the extension that transferred it. You can use Transfer Return Rings (#105) to
change the number of rings for all system extensions. You can use Transfer Return
Extension (#306) to program a different extension to which unanswered calls from a particular
extension should return.
If you transfer a call, Caller ID information (if it is available) is passed to the destination
extension.
If you have a voice messaging system, you can use Voice Mailbox Transfer to transfer a
caller directly to a subscriber's voice mailbox.
An extension programmed with Call Waiting (#316) cannot transfer either of two active calls.
You cannot use Transfer with Record-a-Call (F24), Call Screening (F25), and Voice
Interrupt On Busy (#312).
If you transfer a call without announcing it to an extension that has the Cell Phone Connect
feature active, the caller will hear silence or music (if the Music On Hold feature is active)
during the transfer.
Transferring a Call on a System Telephone
Follow these instructions to transfer a call by using a system telephone:
To transfer a call to another extension:
1. While active on the call, press
The call is put on hold and you hear intercom dial tone. The green light next to the line or
pool button winks.
2. Dial the extension number (or
Group number) to which you want the call transferred.
3. When someone answers, announce the call and then hang up.
4. If no one answers or the call is refused, press the line or pool button next to the winking
green light to reconnect to the caller.
If you do not wish to announce the call, hang up as soon as you hear ringing. If no one
answers, the call rings back at your extension (unless a different transfer return extension is
programmed for your extension). Lift the handset to reconnect to the caller.
To make a voice-signaled transfer to a system telephone, in Step 2 of the procedure above,
*
press plus the two-digit extension number. Then listen for one of the following responses:
— If you hear one beep, you have reached an idle system telephone. You can speak after the
beep.
Your voice is heard through the other extension's speaker. If no one answers or the call is
refused, press the line or pool button next to the winking green light to reconnect to the
caller. If the call is accepted, hang up.
Handling Calls
6-28
&
.
77
and a Hunt Group number, or
6
7
and a Calling