Output Format; Serial Printers; Call Accounting Devices; Connecting A Device To The Smdr Jack - Avaya PARTNER Installation And Use Manual

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PARTNER Advanced Communications System Installation, Programming, and Use

Output Format

Use the following RS-232 serial transmission protocol for SMDR records:
1200 baud
No parity
8 data bits
2 stop bits
The call reporting feature also supports XON/XOFF protocol, carriage returns, and line feeds.

Serial Printers

Use a 355A adapter, which converts a modular jack interface to an RS-232 25-pin connector, to
connect a serial printer to the processor module. If you connect a printer, make sure the printer can
receive SMDR data in the format described above (refer to the printer's instructions or contact the
printer's manufacturer if you need help).

Call Accounting Devices

You can send call information to a call accounting device if you want to further analyze call activity.
The device stores rate table information and processes the information into meaningful reports
that can help you optimize your communications system. The primary application for call
accounting devices is "accounting" or pricing of the calls.
The call accounting device connects directly to the SMDR jack on the processor module and can
also print out reports that include summaries by hour, line, and extension. See the manual
provided with the call accounting device for instructions on connecting it to your system.

Connecting a Device to the SMDR Jack

You can connect an SMDR printer, a PC, or a Call Accounting device connected to a serial printer
or PC port to the SMDR jack on the processor module. The SMDR printer produces reports that
monitor call activity.
Follow these steps to connect a device to the SMDR jack (see
1. You must install a ferrite core on the SMDR cable right below the PC Card slots by doing the
following (see
a. Wrap the cable around the ferrite core once.
b. Snap the core closed.
2. Insert one end of a D8W modular cord into the SMDR jack, the second jack on the processor
module.
3. Route the cord through the processor module's wire manager.
Station Message Detail Recording (SMDR)
9-38
Figure 9-18):
9
9
9
9
Figure 9-17):