Single-Line Telephone Limitations - Avaya PARTNER Installation And Use Manual

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PARTNER Advanced Communications System Installation, Programming, and Use

Single-Line Telephone Limitations

Each tip/ring device requires one touch-tone receiver to be available in order to dial a call
(intercom or outside) or to activate a feature by using a code. Each PARTNER ACS processor
module has two touch-tone receivers, a T1 module has eight touch-tone receivers, each 012E
module has ten touch-tone receivers, each 206 module has one touch-tone receiver, and each
400 module has two touch-tone receivers. The combination of modules in your system determines
the number of tip/ring devices that can dial simultaneously. For example, if you have one
PARTNER ACS processor module, two 206 modules, and two 400 modules, eight tip/ring devices
can dial out at the same time. If nine tip/ring devices try to dial out simultaneously, the ninth device
does not get dial tone until one of the other eight finishes dialing. (PARTNER MAIL VS contains its
own touch-tone receivers and does not require any from the system.)
Because single-line telephones do not have system line or pool buttons,
dedicated function buttons, basic call-handling procedures are sometimes different from those for
system telephones. In addition, you cannot perform the following actions at a single-line
telephone:
You cannot enter programming mode.
Because there are no line buttons on single-line telephones, you must use Direct Line
Pickup—Idle Line to select a specific line; otherwise, the system selects an idle line
automatically when you dial a
buttons on single-line telephones, you must dial pool access codes at the intercom dial tone to
request access to an idle pooled line. (See
using pool access codes.) Otherwise, the system selects an idle line from a pool automatically
when the user dials a 9 at intercom dial tone.
Unless Call Waiting (#316) is assigned to specific single-line telephone extensions, there is
no indication of a second call and an inside caller hears a busy tone if a single-line telephone
is in use. If Call Waiting is assigned, the user hears a call-waiting tone (two beeps) when a
second call comes in for the extension. (The call-waiting tone is not repeated.) Use the
switchhook to put the first call on hold and speak to the party on the second call, and to switch
back and forth between the two parties.
You can make a voice-signaled call from a single-line telephone, but if you try to make a voice-
signaled call to a single-line telephone, it rings because the single-line telephone does not
have a system speaker.
You cannot use the System Password.
You cannot access the following system features: Account Code Entry, Background Music,
Caller ID Name Display, Caller ID Inspect, Do Not Disturb, Caller ID Logging and Dialing
Feature, Exclusive Hold, Manual Signaling, Privacy, Save Number Redial, VMS Cover,
Voice Interrupt On Busy, Voice Interrupt On Busy Talk-Back, or Voice Mailbox Transfer.
You can, however, use Automatic Extension Privacy (#304) and Automatic VMS Cover
(#310), which are similar to the Privacy and VMS Cover features.
Do not use Forced Account Code Entry with a single-line telephone, because the telephone
cannot get dial tone and make calls.
Single-Line Telephones
6-12
9
at intercom dial tone. Similarly, because there are no pool
"Making Calls" on page 6-16
6
f
buttons, or
for instructions on