System Telephone Does Not Work; Display Shows Only 16 Characters Per Line - Avaya PARTNER Installation And Use Manual

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PARTNER Advanced Communications System Installation, Programming, and Use

System Telephone Does Not Work

Possible Cause 1: The telephone cord is plugged into the wrong jack on the bottom of system
telephone.
What to do: Plug the modular telephone cord into the correct jack.
If the telephone works properly, the problem is solved.
If the problem remains, go to Possible Cause 2.
Possible Cause 2: Telephone needs to be reset.
What to do: Unplug the cord from the base of the telephone. With the handset hung up, plug the
cord in again.
If the telephone works properly, the problem is solved.
If the problem remains, go to Possible Cause 3.
Possible Cause 3: The telephone cord is defective.
What to do: Unplug the cord from the base of the telephone and the wall jack. Replace the cord
with a cord that you know works.
If the telephone works, the cord is faulty. Call the helpline number listed on the front, inside
cover to arrange for a replacement.
If the telephone does not work and it is part of a combination extension, see
Combination Extensions" on page
If the telephone does not work and it is not part of a combination extension, call the helpline
number listed on the front, inside cover.
Possible Cause 4: The telephone is defective.
What to do: Unplug the cord from the base of the telephone. Then plug the cord into a telephone
that you know works.
If the replacement telephone works, the problem telephone is faulty. Call the helpline number
listed on the front, inside cover to arrange for a replacement.
If the replacement telephone does not work, go to Possible Cause 4.

Display Shows Only 16 Characters per Line

Possible Cause: A power outage occurred.
What to do: Unplug the modular telephone cord from the telephone and plug it in again. If the
display is still incorrect, see
System Telephone Problems
11-6
11-16, Possible Cause 3.
"System Telephone Does Not Work" on page
1 1
"Problems with
1 1
11-6.