Automatic System Answer Mode (#121) - Avaya PARTNER Installation And Use Manual

Advanced communications system
Hide thumbs Also See for PARTNER:
Table of Contents

Advertisement

Programming
To identify the lines on which outside calls should be answered by the system:
f00ss#204
1. Press
2. Enter the two-digit system line number of the desired line.
3. To assign or unassign the line, press
1 = Assigned
2 = Not Assigned (the factory setting) 
4. To identify another line, press
Then repeat Step 3.
5. Repeat Steps 3 and 4 for all the lines that you want to identify.
6. Select another procedure, or exit programming mode.

Automatic System Answer Mode (#121)

Use this feature to determine how the system handles Automatic System Answer calls after the
greeting plays. There are three available modes:
Hold—places the call on hold at extension 10 (the light next to the line button winks green at
extension 10 and winks red at all other extensions that have the line). The outside caller hears
Music-On-Hold, if it is available.
Ring—continues to ring and the green light next to the line button continues to flash at all
extensions that have access to the line. The outside caller hears Music-On-Hold, if it is
available.
Disconnect—ends the call immediately after the Automatic System Answer greeting plays.
Considerations
If Automatic System Answer Mode is set to Hold, calls are placed on hold at extension 10;
however, any extension with access to the line on which the call is held can retrieve the call.
If Automatic System Answer Mode is set to Hold and a call is placed on hold for longer than
the interval specified by Hold Reminder Tone (#127), the system generates a short Hold
Reminder Tone at extension 10. This tone sounds at the interval specified by Hold Reminder
Tone (#127) until the held call is retrieved, or until the caller hangs up.
If Automatic System Answer Mode is set to Hold or Disconnect, you can intercept a call
while the message is playing—the light for the call is steady red. To intercept the call, press
the line button and lift the handset. The message stops playing when the call is retrieved.
If Automatic System Answer Mode is set to Ring, the line button on which an outside call
rings flashes green continuously, even while the system answers the call and plays the
Automatic System Answer greeting. To answer the call, lift the handset. If the message was
playing, it stops automatically.
Automatic System Answer Mode should not be set to Hold or Ring if the disconnect signal
from the local telephone company is not recognized by Hold Disconnect Time (#203).
D
until the appropriate value appears.
n
p
or
until the line number appears on the display.
Operator Features
7
.
7
7
Automatic System Answer Features
7-7

Advertisement

Table of Contents
loading

Table of Contents