Problems With The 1600 Dsl Module - Avaya PARTNER Installation And Use Manual

®
PARTNER Advanced Communications System Installation, Programming, and Use

Problems with the 1600 DSL Module

Under certain circumstances, the 1600 DSL module may not function properly. This may be the
fault of a circuit or programming. Prior to performing any of the steps below, make sure that you
have reset the 1600 DSL module via a "cold" restart of the system to ensure that all settings you
have made have been put into effect.
For the instructions in this section, you can check or change the 1600 DSL module
settings by connecting your computer directly to the 1600 DSL module (see
instructions packaged with the module).You can also use the PARTNER ACS R7.0
PC Administration software to remotely administer the module. To remotely
administer the module, you must have the following:
Release 5.0 or later software on the 1600 DSL module
Release 7.0 software version of PARTNER ACS
Release 7.0 PARTNER ACS PC Administration software
For more information, see the PARTNER ACS PC Administration Getting Started guide.
Possible Cause 1: The connection between the 1600 DSL module and the central office is faulty.
What to do: Check the status of the module by following these steps:
1. Check the status of the SDSL port LED on the front panel of the 1600 DSL module.
If the LED is off, the 1600 DSL module is not detecting any signal. Check with the service
provider that a signal has been tested up to the point of entrance into the customer's
building.
If the LED is flashing, a DSL signal has been detected, but the 1600 DSL module has not
yet synced up with the signal or cannot sync up with the signal because of incorrectly set
parameters or impediments on the line. Wait five minutes for the module to sync up. If the
module still does not sync up, check the following settings for the gateway in the SDSL
Configuration menu:
— CPE mode; the 1600 DSL module should always be in CPE (not CO) mode.
— Appropriate "auto negotiate" method (Auto Sense [Copper Mountain], Auto Cycle
[Nokia], etc.) if you are not setting the speed manually
— Appropriate bit order (Magnitude Sign or Sign Magnitude)
— If you have set the speed manually, confirm with the service provider that it is also
providing at least this speed, if not higher.
If the LED is on steady, the SDSL connection has been established successfully.
2. Check the status of the DSL connection by looking in the Reports menu on the terminal
emulation program. (From the Main Menu, press "1" and then "C.") On the second page under
the SDSL interface, ONLINE should appear if the 1600 DSL module has successfully synced
to the service provider's gateway. If ENABLED appears, the module has not successfully
synced with the gateway.
3. If the 1600 DSL module still does not work properly, go to Possible Cause 2.

Problems with the 1600 DSL Module

11-18
1 1