Considerations; Programming - Avaya PARTNER Installation And Use Manual

Considerations

The Voice Interrupt On Busy tone (two beeps) is unique to distinguish it from a voice-
signaled intercom call tone (one beep).
If a Voice Interrupt On Busy call is made to an idle extension, the originator and the recipient
hear a voice-signaled intercom call tone (one beep) instead.
If you receive a Voice Interrupt On Busy call and press
and the originator hears two beeps that indicate you have ended the Voice Interrupt On Busy
call. Do one of the following:
— To talk to the originator, if the green light next to the
i
. (You cannot use the Voice Interrupt On Busy Talk-Back button once a Voice
Interrupt On Busy call has ended.)
— To resume your conversation with the third party, press the line or pool button next to the
winking green light.
Any party involved in a Voice Interrupt On Busy call cannot be involved in a second Voice
Interrupt On Busy call until the first is finished.
Voice Interrupt On Busy cannot be performed on Record-a-Call.
The recipient can use a Voice Interrupt on Busy Talk-Back button to respond to the originator
of the Voice Interrupt On Busy call. The recipient's response is not heard by the third party.
Users cannot receive Voice Interrupt On Busy calls if:
— Do Not Disturb is active at their extension.
— They are part of a joined call (Joining Calls).
— They are part of a Conference Call.
— They are recording a call by using Record-a-Call (F24).
— They are screening a call by using Call Screening (F25).

Programming

To change the Voice Interrupt On Busy setting for an extension:
f00ss#312
1. Press
2. Enter the number of the extension to be programmed with this feature.
3. To assign or unassign Voice Interrupt On Busy, press
appears.
1 = Assigned
2 = Not Assigned (the factory setting) 
4. Select another procedure, or exit programming mode.
Programming System Options
4
h
, the third party is put on hold
i
button is flashing, press
4
at extension 10 or 11.
D
until the appropriate value
Voice Interrupt On Busy (#312)
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