Avaya INDeX 9.1 Manuals

Manuals and User Guides for Avaya INDeX 9.1. We have 2 Avaya INDeX 9.1 manuals available for free PDF download: Programming Manual, Manual

Avaya INDeX 9.1 Programming Manual

Avaya INDeX 9.1 Programming Manual (116 pages)

Brand: Avaya | Category: Conference System | Size: 0 MB

Table of Contents

Table of Contents
2
Introduction

5
- Overview
  5
- Areas Not Covered by this Manual
  5
- Index 30
  5
- Programming Tools
  6
Serial Cable Connections

7
IP Network Connection

9
- Introduction
  9
- Setting the Index IP Network Settings
  10
  - To Enable IP Networking
    10
  - Testing IP Connection
    10
  - To Disable IP Networking
    10
- Using Telnet
  11
- Using FTP
  11
- Using SNMP
  11
  - Enabling SNMP Operation
    11
Programming

12
- Logging on
  12
- Using the Index Programming Menus
  13
- Physical Addresses
  13
- Database Defaults
  13
- Database Downloads
  14
  - FTP Database Download
    14
  - Kermit Database Download
    14
- Database Reset
  15
- Logging off
  15
- System Shutdown
  15
Index Set up

16
- Naming the Installation
  16
- Installation Number
  16
- Date & Time Settings
  16
- Language Settings
  17
- Secondary Dial Tone
  17
- Page Call Controls
  17
- Default Groups
  18
- PSTN Access Digit
  18
Inserting Device Cassettes

19
- Overview of Inserting Cassettes
  19
- Next Trunk and Next Station Numbers
  19
- Primary Rate Interfaces
  20
  - PRI Cassette Set up
    20
  - Allocating PRI Channels
    21
  - DASS Closed User Groups
    21
- Basic Rate Interfaces
  22
  - BRI Cassette Set up
    22
- Analogue Devices
  23
  - ALOG Circuit Settings
    24
Index 30 Channel Set-Up

25
- Next Trunk and Next Station Numbers
  25
- Hardware Interfaces
  25
Networking

26
DDI & Pilot Numbers

36
- How the Index Routes DDI Calls
  36
- The DDI Directory & DDI Names
  37
- Enabling DDI on a Trunk
  38
- Trunk ARS Settings
  38
- User DDI Settings
  39
- Setting up Pilot Numbers
  40
Call Control Plans

41
Trunk Programming

46
- Defaulting a Trunk
  46
- Setting a Trunk's Call Control Plan
  46
- Setting a Trunk's Directory Name & Identification
  46
- Trunk Type
  47
- Forward on Busy/No Answer
  47
- Set Live Speech Path
  47
Automatic Route Selection (ARS)

48
- Introduction to ARS
  48
- ARS Call Routing
  49
- Planning and Programming ARS
  50
- Defaulting ARS
  50
- Setting up Translations
  51
- Storing Authorisation Codes
  52
- Setting up Route Lists
  53
  - Changing a Route List
    54
- Setting up Time Maps
  55
  - Changing a Maps Day Types
    55
  - Changing the Generic Week
    55
  - Creating Exception Days
    56
- Setting up a Time Analysis Process
  56
- Set up Plan Analysis Process
  57
- Set up String Analysis
  58
- Call Barring
  59
User Programming

60
- Introduction to Users
  60
- Creating New Users
  60
- Assigning Users to Stations
  61
- Defaulting a User
  61
- Locking/Unlocking a User
  62
- Forced Intrusion
  62
- Setting a User's Directory Name
  62
- Personal CLI & Withholding CLI
  63
- Outgoing Call Controls
  64
- Setting the User Type
  65
- Extension Feature Access
  65
- Language Setting
  66
- ARS Special Features
  66
- Remote Forward - Forward Bar
  67
- Hotline
  67
- User Divert, DSS and Pickup Settings
  68
  - Pickup Number
    68
  - Divert Numbers
    68
  - DSS/BLF Settings
    68
Station Programming

69
- Stations and Directory Numbers
  69
- Defaulting a Station
  69
- Setting a Station's Identification
  69
- Station Type
  70
- PC Console Port
  70
- Station Tenancy
  70
Multi-Tenancy Services

71
Night Service

72
Cordless Integration

74
- Introduction
  74
- Mobile Number
  74
Automatic Call Announcement

75
Music-On-Hold

78
Disa

79
PIN & Account Codes

81
- Forced PIN or Account
  81
- Account Codes
  81
- Pin Codes
  82
System Services

83
- Automatic Call Back Cancellation
  83
- Automatic Break-In/Out
  83
- Usernames & Passwords
  83
- Permissions List
  84
- Queuing Priority
  84
- Modem Services
  85
- System Alarms
  85
- Absence Messages
  86
- Silent Intrusion
  87
Groups

88
Speed Dials

90
- System Speed Dials
  90
- Creating a System Speed Dial
  91
Guest Services

92
Directory Management

95
- Alpha Tagging
  95
- Index Feature
  96
Hot Desking

97
Report & Log Printing

99
- Introduction
  99
- Connecting a Printer/Display Device
  99
- Printing a Statistics Report
  100
- Printing a Fault Report/Log
  100
- Running an SMDR Call Log
  101
  - Starting the SMDR Call Log
    101
  - Stopping the SMDR Call Log
    101
  - Changing the SMDR Parameters
    101
  - Including a User on the Call Log
    102
  - Including Trunks on the Call Log
    102
  - Altering an ARS Route List's Call Type
    102
  - Including CLI Information on the Call Log
    102
- Printing the Directory
  102
Database Management

103
- General
  103
- Database Download
  104
  - FTP Database Download
    104
  - Kermit Database Download
    104
- Database Upload
  105
  - Country File Database
    105
  - Kermit Database Upload
    106
  - FTP Database Upload
    106
  - Using an Uploaded Database
    106
- CSV Directory Upload
  107
  - User CSV File
    107
  - System Speed Dial CSV File
    107
  - Licence Key CSV File
    108
  - Index Net CSV File
    108
  - FTP CSV Upload
    109
  - Kermit CSV Upload
    109
  - Installing or Deleting an Uploaded CSV File
    109
Linecard Management (NA Index 30)

110
- Viewing Cassettes & Cassette Channels
  110
- Inserting Cassettes
  110
- Cassette Set up
  110
- Locking Slot Usage
  111
- On & Off-Lining Devices
  111
- Resetting Devices
  111
- Mimicking Cassettes
  111
Index

112

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Avaya INDeX 9.1 Manual

Avaya INDeX 9.1 Manual (24 pages)

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Brand: Avaya | Category: Telephone | Size: 0 MB

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