Single-Line Telephone Rings Back After Intercom Call With No One At Other End; Single-Line Telephone's Message Waiting Light Does Not Light - Avaya PARTNER Installation And Use Manual

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PARTNER Advanced Communications System Installation, Programming, and Use
Possible Cause 3: Line Ringing is programmed for No Ring or Delayed Ring.
What to do: Check the Line Ringing setting for the extension.
If Line Ringing is set for No Ring or Delayed Ring, change the setting if appropriate.
If Line Ringing is set for Immediate Ring and this telephone is part of a combination
extension, see
If Line Ringing is set for Immediate Ring and the telephone is on an extension by itself, go to
Possible Cause 4.
Possible Cause 4: Telephone is faulty.
What to do: Unplug the problem telephone. Plug in a single-line telephone that you know rings
properly.
If the replacement telephone rings properly, the problem telephone is defective. Replace it.
If the replacement telephone does not ring properly, call the helpline number listed on the
front, inside cover.
Single-Line Telephone Rings Back after
Intercom Call with No One at Other End
Possible Cause 1: The switchhook is accidentally pressed and released, causing a call to ring
back.
What to do: Replace the handset carefully. If the problem is not solved, go to Possible Cause 2.
Possible Cause 2: Automatic Line Selection is programmed incorrectly.
What to do: If one of the telephones involved is a single-line rotary or touch-tone telephone, set its
Automatic Line Selection to intercom first. If the problem is not solved, call the helpline number
listed on the front, inside cover.
Single-Line Telephone's Message Waiting Light Does
Not Light
Possible Cause 1: The telephone is part of a combination extension which includes a system
telephone that has Background Music on.
What to do: Check to see if the system telephone has Background Music on. A single-line
telephone's message waiting light will not light if Background Music is on at the system telephone.
If Background Music is on, turn it off. If the single-line telephone's message waiting light
lights properly, the problem is solved.
If Background Music is not on, go to Possible Cause 2.
Single-Line Telephone Problems
11-10
"Problems with Combination Extensions" on page 11-16.
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