Single-Line Telephone Problems; Record-A-Call Light Is Always Red Steady And You Can't Record A Call; Mlc 6 Telephone Does Not Ring; Single-Line Telephone Does Not Ring - Avaya PARTNER Installation And Use Manual

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Possible Cause 4: No Auto Dial buttons are programmed on the Autodialer.
What to do: Program Auto Dial buttons. See
If the Intercom Autodialer works properly, the problem is solved.
If the Intercom Autodialer does not work, call the helpline number listed on the front, inside
cover.
Record-a-Call Light is Always Red Steady and
You Can't Record a Call
Possible Cause 1: You do not have enough ports assigned into Hunt Group 7.
What to do: You must assign four ports into Hunt Group 7. This requires PMVS Release 5 and an
upgrade card which allows the increase from two to four ports.

MLC 6 Telephone Does Not Ring

Possible Cause 1: Unique Line Ringing (#209) has been set to a pattern other than 1.
What to do: Set the ring pattern to Pattern 1. (For MLC 6 telephones, always set the ring pattern
to 1.)

Single-Line Telephone Problems

Single-Line Telephone Does Not Ring

Possible Cause 1: Ringer is turned off.
What to do: Turn on the ringer.
If the telephone rings, the problem is solved.
If the telephone still does not ring, go to Possible Cause 2.
Possible Cause 2: Call Forwarding is turned on.
What to do: Check to see if Call Forwarding is turned on.
If Call Forwarding is turned on, turn it off.
If Call Forwarding is not turned on, go to Possible Cause 3.
"Auto Dialing" on page
1 1
1 1
1 1
1 1

Single-Line Telephone Problems

Troubleshooting
8-5.
11-9

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