Caller Id Call Logging And Dialing (F23) - Avaya PARTNER Installation And Use Manual

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PARTNER Advanced Communications System Installation, Programming, and Use
3. Press the programmed button to deactivate the feature.
The feature is deactivated automatically if you hang up the handset or press any button other
than a line, pool, or

Caller ID Call Logging and Dialing (F23)

Once the system administrator assigns the Caller ID Call Log Line Association, Caller ID Log
Answered Calls, and/or the Caller ID Log All Calls features to log Caller ID calls, you use Caller
ID Logging and Dialing (F23) to view the log. Caller ID Call Logging and Dialing is available on
system display telephones for all lines for which you subscribe to a Caller ID service. Use this
feature to view Caller ID information for central office calls.
You must program Caller ID Logging and Dialing onto a line button with LEDs to use
the feature.
Up to 400 call records can be stored for the system. Each line associated with an extension to log
Caller ID calls is guaranteed a minimum of 20 call records.
You also can automatically dial the number stored in the log.
The call records stored in each user's call log and available for viewing depend on the following:
Unanswered transferred calls are logged automatically, whether or not the line and extension
are associated with the Call Logging features.
If Caller ID Log Answered Calls is used alone, all Caller ID calls that are answered by that
extension are logged.
If Caller ID Log Line Association is used alone, all unanswered Caller ID calls that ring on a
line associated with the extension are logged.
If both Caller ID Log Answered Calls and Caller ID Log Line Association are used, all
Caller ID calls that are answered by that extension and all unanswered Caller ID calls that
ring on a line associated with the extension are logged.
If both Caller ID Log Line Association and Caller ID Log All Calls are used, all answered
Caller ID calls and all unanswered Caller ID calls received at any extension on specific lines
are logged. This combination can be assigned to a maximum of one extension per system.
The Caller ID information appears on three screens:
The first screen shows the caller's number (or the reason that the number is not available).
The second screen shows the caller's name (or the reason that the name is not available).
The third screen shows the date and time of the call.
In addition, the system logs the line the call came in on, whether the log entry was viewed, whether
the call was answered or not answered, and whether an attempt was made to return the call by
using the dialing option.
Caller ID Features
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button. The green light is off when the feature is deactivated.
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