System Programming Basics - Avaya PARTNER Installation And Use Manual

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System Programming Basics

After the control unit is installed, you set up the system by using a combination of the following two
types of programming. Use the System Planning Guide when programming.
System Programming allows you to customize the system to meet the needs of your
business. When the system is first installed, it uses factory settings that reflect the most
commonly used options. You can change system settings as needed. You can perform System
Programming from extension 10 or extension 11. Because an extension cannot be in
programming mode and handle calls at the same time, you should use extension 11 for
programming. By doing so, you can program without disrupting call handling at extension 10.
Telephone Programming allows telephones to be customized to meet individual users'
needs. There are two types of Telephone Programming, depending from where you program.
— Centralized Telephone Programming—programming individual telephones from extension
10 or 11.
— Extension Programming—programming an individual system telephone from the
extension to which it is connected.
You need a system display telephone for System and Centralized Telephone Programming. If you
have any 34-button telephones in the system, you must use a 34-button display telephone to
program. An 18-button telephone cannot be used to program a 34-button telephone. Also, if your
system has both PARTNER and MLS telephones, you should use a PARTNER display telephone
at the programming extension.
Endeavor telephones are supported in PARTNER ACS Release 7.0 when an Endeavor
362EC module is installed in the carrier. The Endeavor telephones are programmed the
same as PARTNER-34D, -18D, -18 and -6 telephones and have the same button layouts.
The PARTNER ACS Release 7.0 supports the PARTNER Remote Access PC Card,
which is a PCMCIA card that allows you to program the system remotely or locally from a
PC and perform backup and restore functions. You must have the PARTNER ACS R7.0
PC Administration software to program the system remotely. See your Avaya
representative or authorized dealer for more information.
Programming procedures use line and extension numbers. The line number represents the line
jack on a module to which the outside line is connected. The extension number represents the
extension jack on a module to which the system telephone or tip/ring device is connected.
If you are installing a voice messaging system with the PARTNER ACS, you must assign
the voicemail ports to Hunt Group 7 to avoid having the voicemail ports answering all calls
immediately. See
"Programming a Voice Messaging System" on page
Initial System Programming
3
9-44.

System Programming Basics

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