Emergency Phone Number List (#406); Considerations - Avaya PARTNER Installation And Use Manual

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PARTNER Advanced Communications System Installation, Programming, and Use
Dialing Restrictions
Outgoing Call Restriction (#401) is a PARTNER system restriction intended to limit an
extension's dialing to "inside calls only" (using the
"inside and local calls only" (allowing calls within the PBX or Centrex system and local calls
outside the PBX or Centrex system). However, if users in your system use a dial-out code (9 on
most PBX or Centrex systems) before dialing numbers outside the PBX or Centrex system, the
PARTNER system cannot prevent toll calls for extensions restricted to "inside and local calls only"
(unless you use Disallowed Phone Number Lists (#404) to prevent dialing to specific classes of
numbers).
If your PBX or Centrex system includes dialing restrictions, use those instead of the PARTNER
system restrictions. If you have PBX or Centrex dialing restrictions on a line and also program
PARTNER system restrictions, both the PBX or Centrex system and PARTNER system restrictions
apply. However, PARTNER system dialing permissions do not override PBX or Centrex system
restrictions.
Speed Dial and Auto Dial Numbers
When you program numbers outside the PBX or Centrex system as Speed Dial and Auto Dial
numbers, include the PBX or Centrex system dial-out code (9 on most systems), followed by one
or more pauses, in the stored number.

Emergency Phone Number List (#406)

Use this feature to create a list of up to 10 telephone numbers that all users can dial regardless of
dialing restrictions, provided they have access to an outside line. Typical list entries include fire,
police, and emergency services numbers.
You can use Emergency List entries to override numbers that would otherwise be disallowed. For
example, if you created Disallowed List entries to prevent calls to area code 201, but you want to
allow calls to a specific number in that area code (such as the number of a manager who is on call
after hours), put the number in the Emergency List.

Considerations

Each telephone number can include up to 12 digits.
Enter the telephone number exactly as you would dial it, including any toll prefixes.
When programming emergency numbers and/or making test calls to emergency numbers, you
should:
— Remain on the line and briefly explain to the dispatcher the reason for the call before
hanging up.
— Perform such activities in the off-peak hours, such as early morning or late evening.

Emergency Phone Number List (#406)

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