Required Telephone Programming; Automatic Line Selection - Avaya PARTNER Installation And Use Manual

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PARTNER Advanced Communications System Installation, Programming, and Use

Required Telephone Programming

For all telephones, you should program these features:
Automatic Line Selection to change the order in which the telephone selects a line or pool
when the user picks up the handset. (If you want to change Automatic Line Selection for an
extension, you must do so immediately after you enter programming mode and dial the
extension number.)
Extension Name Display to assign a user's name to the extension. (Like Automatic Line
Selection, you must do this procedure immediately after you enter programming mode and
dial the extension number. If you want to change both Automatic Line Selection and
Extension Name Display, first change Automatic Line Selection, press
the extension number, and then use Extension Name Display.)
Line Ringing to change the ringing for an individual line or pool.
For single-line telephones, you must now also program all other extension features.
For non-display system telephones, you may also want to program all extension features at
this point.
To erase the current programming from a button, press the button, and then press

Automatic Line Selection

This feature determines the line or pool a user is connected to after lifting the handset or turning on
the speaker to make a call. The system looks for lines or pools in the order specified by Automatic
Line Selection and selects the first available line or pool. For example, if you specify outside lines
or pools first for an extension, but all outside lines or pools are busy, the user hears the intercom
dial tone after lifting the handset or turning on the speaker.
At key extensions, with Automatic Line Selection at its factory setting, the system first searches
to find an idle outside line in numerical order (starting with the lowest line number). If all outside
lines are busy, the system searches for an idle intercom line. This order can be changed, however,
to accommodate your business needs. For example, a telemarketing firm with a WATS line (line 5)
to reduce telephone expenses would set Automatic Line Selection for all telemarketers'
extensions to "05, 01, 02, 03, 04, Intercom." This way the WATS line is selected first.
At pooled extensions, with Automatic Line Selection at its factory setting, the system first
searches to find an available line in the main pool (pool 880 button 1, then button 2). If all outside
lines in the pool are busy, the system selects an idle intercom line. However, you can change the
order to accommodate a different automatic line selection. For example, your boss prefers her
individual line (line 15) to be selected when she lifts the handset; then she wants auxiliary pool 881
to be selected, which is used for making international calls. To do this, set Automatic Line
Selection to "15, 881, Intercom."

Required Telephone Programming

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