Cell Phone Connect (F11); Considerations - Avaya PARTNER Installation And Use Manual

Cell Phone Connect (F11)

Use this feature to forward all intercom, transferred, and outside calls from your extension to an
outside telephone number. (This outside number must be programmed to a Personal Speed Dial
code for your extension.) Unlike the Remote Call Forwarding, the incoming call will ring at both
the outside telephone number you specify and your extension, allowing to you answer the call at
your extension or have the call answered by the coverage for your extension (for example, your
voice mail system). You activate this feature from your extension or from extension 10 or 11.
When Cell Phone Connect is active, all calls that ring at the extension are forwarded to the
telephone number programmed to the specified Personal Speed Dial code. As soon as the call
rings at the extension, the PARTNER system places a call to the specified telephone number. The
destination (that is, your extension telephone or the telephone number in the Personal Speed Dial
code) that answers first is connected to the call, and the call stops ringing at the other destination.
Cell Phone Connect has the following requirements:
Your PARTNER system must have a T1 module, and your extension must be able to access a
line on the T1 module.
The Remote Call Forwarding (#322) feature must be enabled for your extension.
For analog lines and T1 lines without DID, the extension must be the Line Coverage
Extension (#208) for that line.

Considerations

You can forward outside, intercom, transferred, and voice-signaled calls.
Line Coverage Extension (#208) must be assigned to the extension for that extension to use
Cell Phone Connect for a line. However, for Direct Inward Dialing (DID) lines on a T1
module, Line Coverage Extension (#208) is not required to be assigned to the extension for
that extension to use Cell Phone Connect for a line.
If your extension has voice mail and the outside telephone number has voice mail, and you do
not answer the call at your extension or the outside telephone number, one of the two voice
mail systems will answer the call. Which voice mail system will answer the call depends on the
following factors:
— The time it takes for the call to ring at the outside telephone number. (For example, it
sometimes takes a few seconds for the call to ring at the cellular phone.)
— The number of rings at which each voice mail system is set to answer. For example, if the
voice mail system at your extension answers after three rings, you may want to increase
the number of rings to allow yourself more time to answer the call before the voice mail
system does. Keep in mind that you may also need to increase the number of rings for the
voice mail system of the outside telephone number.
The extension's calling restrictions are applied before the calls are forwarded. If the
destination number is restricted, the call will not be forwarded.
You cannot forward calls if Send All Calls is active. (The calls go to voice mail immediately.)
Programming & Using Telephone Features
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Cell Phone Connect (F11)

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