All Lines Busy Event; Automatic Extension Privacy (#304); Considerations; Programming - Avaya PARTNER Installation And Use Manual

All Lines Busy Event

Use this feature to determine how often all lines administered in the system (excluding the
Loudspeaker Paging Line) are busy. When all lines are busy, a record is generated in the
PARTNER ACS event log. This record will include the time of day when all lines were busy and
length of time this event lasted. When at least one of the lines is no longer busy, an All Lines
Cleared event is generated in the PARTNER ACS event log. You can use this feature to determine
if your PARTNER system has enough lines. You can view the PARTNER ACS event log via PC
Diagnostics.

Considerations

You must use the PARTNER ACS R7.0 PC Administration software to program the All Lines
Busy Event feature and access the PARTNER ACS event log.
Every 10 seconds the PARTNER system checks automatically whether all lines are busy.
The Loudspeaker Paging Line is not considered a line.

Programming

To change the All Lines Busy Event setting, you must use the PARTNER ACS R7.0 PC
Administration software.

Automatic Extension Privacy (#304)

Use this feature to prevent a user from joining an active call at an extension. When Automatic
Extension Privacy is Assigned for an extension, other users cannot join active calls at that
extension. This feature is typically used for single-line telephones and extensions connected to fax
machines, modems, and credit card scanners, which make and receive data calls that should not
be interrupted. This feature can provide the Privacy (F07) function for single-line telephones.
Considerations
If you want to be able to intercept calls routed to an auxiliary device—such as an answering
machine, a voice messaging system, or an auto attendant—make sure Automatic Extension
Privacy is Not Assigned for the auxiliary equipment extension.
Single-line telephones and system telephones without a programmed Privacy button cannot
override this feature once it is assigned to an extension.
If Automatic Extension Privacy is Assigned at an extension, the green light is lit
automatically after programming the Privacy button to indicate that Privacy is currently active.
Automatic Extension Privacy applies only to active calls. Any user can retrieve a held call
unless Exclusive Hold is used.
Programming System Options
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All Lines Busy Event

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