Exclusive Hold (F02); Programming; Using Do Not Disturb; Considerations - Avaya PARTNER Installation And Use Manual

Programming

To program a Do Not Disturb button:
f00
1. Press
2. Press a programmable button with lights.
f01
3. Press
4. Program another button for this extension, or exit programming mode.

Using Do Not Disturb

From a system telephone, press the programmed button to turn Do Not Disturb on; press it again
to turn it off.

Exclusive Hold (F02)

Use this feature to prevent other extensions from picking up outside calls placed on hold at a
specific extension with a system telephone.

Considerations

This feature is available only on system telephones.
You can program an Exclusive Hold button on a system telephone to use the feature with one
touch.
For system telephones, if a call is left on hold for longer than the specified Hold Reminder
Tone interval (if administered), the extension at which the call is held generates a short Hold
Reminder Tone. This tone continues to sound at the specified interval (for example, 60
seconds) until the held call is retrieved, or until the caller hangs up.
If you place a call on a line or a pool on hold and another user picks up that call, it no longer is
available to you. To ensure that no one else can retrieve your held call on a pooled line, use
Exclusive Hold.
This feature cannot be used with Call Screening (F25).
.
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Programming & Using Telephone Features
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Exclusive Hold (F02)

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