Caller Id Inspect (F17) - Avaya PARTNER Installation And Use Manual

Caller ID Inspect (F17)

Use this feature to view Caller ID information for a second call, without disconnecting the current
call or putting it on hold. You can inspect ringing, active, or held calls.
Considerations
Program Caller ID Inspect on a button with lights on a system display telephone.
Make sure the green light next to the Caller ID Inspect button is fluttering before pressing a
line or pool button; otherwise, the call you are on is disconnected, and you are connected to
the call on the line or pool button that was pressed.
You can inspect outside calls that appear on intercom buttons. (If the call is an intercom call,
the factory-set display is shown.)
If you are not active on a call, you can press line, pool, and intercom buttons to view Caller ID
or Call Coverage information for those lines; however, if you pick up the handset, you join or
answer the call shown on the display.
If you program a Caller ID Name Display button, you can toggle between Caller ID name and
Caller ID number while inspecting lines.
You can view the Caller ID name and number on a two-line display telephone while a call is
ringing on systems.
A user at a covering extension who has a system display telephone and who is busy on a call
can use Caller ID Inspect to view the number of the extension from which a Call Coverage
call is being sent.
Caller ID information is unavailable on T1 lines.
Programming
To program a Caller ID Inspect button:
f00
1. Press
2. Press a programmable button with lights.
f17
3. Press
4. Program another button for this extension, or exit programming mode.
Using Caller ID Inspect
To use Caller ID Inspect:
1. While active on a call, press the programmed button.
The green light flutters. Caller ID Inspect is activated.
2. Press a line, pool, or
The Caller ID or Call Coverage information for the selected line, pool, or intercom is
displayed.
.
.
i
button.
Programming & Using Telephone Features
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Caller ID Features
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