Avaya PARTNER Customer Support Document
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Avaya PARTNER Customer Support Document

Avaya PARTNER Customer Support Document

Advanced communications system
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PARTNER
Advanced Communications System
Customer Support Document
®
518-456-163ADD
Issue 3
March 2002

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Summary of Contents for Avaya PARTNER

  • Page 1 ® PARTNER Advanced Communications System Customer Support Document 518-456-163ADD Issue 3 March 2002...

  • Page 2: Customer Support

    Attention: Avaya Account Manager For information about Avaya products and services, go to www.avaya.com. For product documentation for all Avaya products and related documentation for PARTNER ACS, go to www.avayadocs.com. In addition to this document, the following materials are available: Table 1.

  • Page 3: Technical Support

    To learn more about Avaya products and to order products, contact your Avaya Authorized Dealer. Technical Support In the continental U.S., Avaya provides a toll-free customer support hotline 24 hours a day. If you need assistance when programming or using your system, contact your local Authorized Dealer or call the Avaya Customer Care Center at 1 800 628-2888.

  • Page 4: Repair Information

    To significantly reduce unexpected repair costs after the warranty period, you can purchase a post- warranty service contract from Avaya. If you do not have a contract, Avaya service is provided on a time-and-materials basis by calling the Avaya Customer Care Center. A contract provides to you, within the applicable coverage period and response times, service calls with no charge for parts and labor on covered repairs.

  • Page 5: Limited Warranty And Limitation Of Liability

    If you notify Avaya or its authorized reseller within one year of the Warranty Date that your system is not in good working order, Avaya will, without charge to you, repair or replace, at its option, the system components that are not in good working order. Repair or replacement parts may be new or refurbished and will be provided on an exchange basis.

  • Page 6: Limitation Of Liability

    Except as provided below, Avaya and its affiliates and suppliers shall not be liable for any incidental, special, reliance, consequential, or indirect loss or damage incurred in connection with the equipment.
  • Page 7 Your company’s “telecommunications equipment” includes both this Avaya product and any other voice/data/video equipment that could be accessed via this Avaya product (that is, “networked equipment”). An “outside party” is anyone who is not a corporate employee, agent, subcontractor, or working on your company’s behalf.

  • Page 8: Federal Communications Commission (Fcc) Interference Information

    Any other equipment networked to your Avaya products Avaya does not warrant that this product or any of its networked equipment is either immune from or will prevent either unauthorized or malicious intrusions. Avaya will not be responsible for any charges, losses, or damages that result from such intrusions.

  • Page 9: Federal Communications Commission Statement

    ® PARTNER Advanced Communications System Installation, Programming, and Use If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient the receiving television or radio antenna where this may be done safely.
  • Page 10 Repairs to this equipment can only be made by the manufacturer, its authorized agents, or by others who may be authorized by the FCC. In the event repairs are needed on this equipment, please contact your local Authorized Dealer or the Avaya Customer Care Center at 1 800 628-2888.

  • Page 11: Canadian Department Of Communications (Doc) Interference Information

    ® PARTNER Advanced Communications System Installation, Programming, and Use Canadian Department of Communications (DOC) Interference Information The Industry Canada (IC) label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational, and safety requirements. The IC does not guarantee the equipment will operate to the user’s satisfaction. Before installing this equipment, users should ensure that is permissible to connect it to the facilities of the local telecommunications company.
  • Page 12 Renseignements sur la notification du ministère des Industrie Canada et la réparation L’étiquette du Ministère des Industrie Canada identifie le matériel homologué. Cette étiquette certifie que le matériel est conformé à certaines normes de protection, d’exploitation et de sécurité des réseaux de télécommunications. Le Ministère n’assure toutefois pas que le matériel fonctionnera à...

  • Page 13: System Specifications

    ® PARTNER Advanced Communications System Installation, Programming, and Use B. System Specifications Table 2. Equipment Dimensions and Weight Equipment Dimensions Weight Processor module 11"(D) x 17" (H) x 1.5" (W) or 4.5 lbs or 2 kgs 27.9 x 43.2 x 3.8 cm 012E module 11"(D) x 17"...
  • Page 14 Table 3. Other Specifications Specification Value Switch Fabric Full digital, nonblocking Electrical 35 Watts (120 BTUs/hr.) per ACS processor module during normal power consumption Specifications 45 Watts (154 BTUs/hr.) per ACS processor module during maximum power consumption 10 Watts (35 BTUs/hr.) per 400 module, normal and maximum power consumption 25 Watts (90 BTUs/hr.) per 206 module during normal power consumption...
  • Page 15 ® PARTNER Advanced Communications System Installation, Programming, and Use Table 3. Other Specifications—Continued Specification Value Extension Jack Ringing voltage: +55 VRMS Balanced ringing within a trapezoidal wave shaping Specifications 38- to 42-Volt talk battery (ACS Processor Ringing frequency: 20 HZ and 308EC module) Extension Jack...
  • Page 16 Table 3. Other Specifications—Continued Specification Value Government U.S.: Approvals and FCC Part 68 Key System registration: The Part 68 registration numbers Local Phone are printed on the label located on the side of the control unit. Company FCC Part 68 Pooling and Hybrid System registration: The Part 68 Information registration numbers are printed on the label located on the side of the control unit.
  • Page 17 ® PARTNER Advanced Communications System Installation, Programming, and Use B. System Specifications...

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