Nortel DMS-10 Series Installation, Operation And Maintenance Manual page 511

Polling Diagnostic Procedure
This procedure assumes the user is logged into the BMC and that the BMC
messages are directed to the local terminal. No output to a local terminal will
occur if the user is not logged in or messages are directed to a DMS-10
printer. For DMS-10 sites using the DMS-10 printer, the appropriate MSG x
(x = TTY # assigned to BMC) must precede the command entered.
Procedure 6-25
Polling Diagnostic
Step Description
50
The following commands are used to list the BMC alarms and identity the active
processor. This initial information is used to identify the condition of the BMC when the
polling problem occurred.
>ERRMAP ALARMS (cr)List the current BMC alarms.
System response includes a list of alarms on the active and standby processors. CP
alarms indicate a problem in the 56K Interface PCA.
>CLK (cr)Determine the active processor.
System responds with the current time and the identity of active processor.
51
Start a polling session and observe BMC polling modem and monitor the BMC output
device for messages related to the polling activity. If the polling modem fails to answer, go
to step 3. If the modem answers and there are no polling messages at the BMC, go to
step 4. If there are polling messages at the BMC, go to step 9.
52
Confirm that the polling center is dialing the correct number and that the number assigned
to the polling modem is functional. If the polling modem did not answer attempt to dial the
modem from a local phone. If the modem still fails to answer, check the telephone line and
the modem. If the phone line or modem is found defective, correct the problem and repeat
this procedure from the beginning. If the modem and phone line are OK, stop this
procedure and contact your next level of support.
BMC II BISYNC Operation, Administration, and Maintenance Guide BMCB001 and up
Section 060-INDP-610 Maintenance Procedures Guide 6-73
(Sheet 1 of 7)