Lucent Technologies MERLIN LEGEND Release 6.1 Feature Reference page 693

MERLIN LEGEND Communications System Release 6.1
Feature Reference 555-661-110
Features
Station Message Detail Recording (SMDR)
Coverage
Forward and
Follow Me
Group Calling
The extension at which an Individual or Group Coverage call is answered
is shown on the SMDR report. In Release 4.2 and later systems, when an
Auto Login or Auto Logout calling group is assigned as a Group Coverage
receiver, calls are reported following the same rules that apply to other
incoming calls for the group.
If the system is programmed to track both incoming and outgoing calls,
two SMDR records are generated when an outside call is forwarded to an
outside telephone number. One record shows the incoming call, and the
other record shows the call made to the destination telephone number,
with the forwarding extension as the originator.
The Remote Call Forwarding number to which incoming calls are to be
forwarded is completed by pressing
with the number for calls forwarded to the number. In Release 6.0 and
later systems, if a Pause character is included in a Centrex Transfer via
Remote Call Forwarding dial sequence, it also appears in the report.
In Release 6.0 and later systems, when a call comes into an extension
belonging to a principal user and with Centrex Transfer via Remote Call
Forwarding activated, the initial incoming call may be of very short
duration. You should set the SMDR feature to record 0 (zero) duration
calls in order to capture these calls. However, this may not be desirable in
all systems.
In Release 4.1 and prior systems, incoming calls to calling groups are
associated with the first extension to answer the call. If an incoming call is
answered by a delay announcement device, this extension number is
recorded in the SMDR record and is not overridden when the incoming
call is answered by a calling group member or its overflow group member.
The timing on incoming calls to calling groups begins as soon as the
calling group member or delay announcement device answers the call.
August 1998
. The SMDR report includes the
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