Lucent Technologies MERLIN LEGEND Release 6.1 Feature Reference page 668

MERLIN LEGEND Communications System Release 6.1
Feature Reference 555-661-110
Features
Service Observing
System
Access/Shared
System Access
Buttons
Bridging takes priority over Service Observing. If another extension
bridges onto a call at an observed extension, the Service Observer is
dropped.
A Service Observing session can be established only when an SA button
is available on which to go off-hook. Similarly, a Service Observer cannot
receive notification of an observable call if all the SA buttons on his or her
telephone are already in use.
If a Service Observer goes off-hook on a non-SA button, he or she can
post-select to an SA button and establish a Service Observing session. If
a Service Observer post-selects while observing an extension, he or she
is disconnected from the call.
A Service Observer who pre-selects an SA button can establish a Service
Observing session when he or she goes off-hook.
A Service Observer can be off-hook on an SA Originate Only, SA
Ring/Voice Option, or SSA button and initiate Service Observing.
Calls made on SA Originate Only and SA Ring/Voice Option buttons
can be observed. A call placed or received on an SSA button can be
observed
If a Service Observer is observing a call and there is an SSA button for
the SA button the call appears on, the extension with the SSA button
cannot bridge onto the call. The SSA button receives the same treatment
as if Privacy were active.
Issue 1
August 1998
Page 619