Lucent Technologies MERLIN LEGEND Release 6.1 Feature Reference page 899

MERLIN LEGEND Communications System Release 6.1
Feature Reference 555-661-110
I Applications
Call Accounting System
Station Identification automatic Number Identification (SID/ANI) service.
However, the availability of this information may be limited, depending on
the legal jurisdiction and the equipment at the CO serving the caller. IS
CAS also includes custom rate tables, required for the application.
Report Generation. This feature organizes and prints call record
information in the following formats:
— System Management. The system manager can customize and
— Directory Lookup and Message Center. Callers can look up anyone in
HackerTracker System for CAS Plus V3 and IS CAS. Telephone
systems with auto attendant, voice mail, or remote access lines are
common targets for toll theft. HackerTracker is designed to help detect
fraudulent use of the system by detecting abnormal calling activity and
tracking authorization code usage.
CAS Plus V3
The following steps are necessary for implementation of Caller ID information and
CAS Plus V3 on the MERLIN LEGEND Communications System, Release 3.0
and later systems:
NOTE:
If your organization has PRI, BRI, or ICLID (loop-start with Caller ID
service) lines/trunks, the system manager or programmer must create a
customized facility name in the telephone system configuration in order to
distinguish among the three types of calls. If this is not programmed, all
three types of calls are costed and reported as ANI/ANIAB calls.
1. Program the Release 3.0 and later options, SMDR format for ISDN and
SMDR call report for In/Out collection.
2. Install a new PBX/KTS interface, MERLIN LEGEND Communications
System ISDN interface for the CAS Plus V3. To complete this task, you
must have the PBX/KTS interface disk.
3. If necessary, update facility tables for the new ICLID line numbers under
Telephone System Configuration in CAS. If your company has ISDN
facilities, see the note that precedes these steps.
4. Program the dialed-digit processing (DDP) in CAS Plus V3 to identify the
Caller ID calls that are completed (ANI) and those that are abandoned
(ANIAB). Program the DDP records based upon how you want the calls to
be displayed on CAS reports.
maintain CAS activities, by editing tables, setting up reports, and
updating call rate information.
the organization by name or extension, leave a message, and print or
display messages.
6 3
Issue 1
August 1998
Page I-26