Lucent Technologies MERLIN LEGEND Release 6.1 Feature Reference page 522

MERLIN LEGEND Communications System Release 6.1
Feature Reference 555-661-110
Features
Personal Lines
Primary Rate Interface
and T1
Privacy
Recall/Timed Flash
Service Observing
System Access/
Intercom Buttons
Tandem Switching
Transfer
UDP Features
A personal line can be assigned to an extension to represent a PRI line
with routing by dial plan. The green LED associated with the personal line
lights steadily, and ringing on an SA button occurs; the LED does not
flash to indicate that a line/trunk is ringing.
A personal line can be assigned on a telephone for monitoring the status
of a data line; however, users must not use the personal line to attempt to
complete a call.
When an individual personal line is assigned to more than one extension,
a user with the personal line cannot join an in-progress call on which
Privacy has been activated.
When two users have joined an outside call on a shared personal line
(loop-start only), Recall can be used by either inside party.
In Release 6.1 and later systems, calls made or received on Personal
Lines can be observed. A Service Observer cannot use a Personal Line
to observe a call.
Bridging takes priority over Service Observing; an observer is dropped
before a bridge is denied. If a call on a Personal Line is being observed
and a third internal extension is bridged onto the call, the Service
Observer is dropped from the call.
When a call on a personal line button is transferred to another user, the
call rings on an SA or ICOM button. The LED next to the personal line
flashes rapidly to indicate that the call is on hold for transfer. If the call is
answered at an SA or ICOM button, the LED next to the personal line
turns on steadily. If a user shares the personal line appearance and
answers the call by using the personal line button, the call is removed
from the SA or ICOM button.
In Release 6.0 and later systems (Hybrid/PBX mode only), to avoid toll
fraud, private-networked trunks should not be assigned to any extensions
as personal lines.
If a call is received on a personal line and is transferred to another user
who receives the call on an SA or ICOM button and then puts the call on
hold, another user who shares the personal line cannot select the shared
personal line button and pick up the call. If for some reason the person
who received the transfer and put the call on hold cannot return to the
call, another user must use Pickup to pick up the call. For example, an
operator can take a message and then disconnect the caller.
To avoid toll fraud for Release 6.0 or later systems (Hybrid/PBX mode
only), private network trunks must not be assigned to extensions as
personal lines.
In Release 6.1 and later systems, the principal user of a personal line can
forward calls to a non-local extension.
Issue 1
August 1998
Page 473