Lucent Technologies MERLIN LEGEND Release 6.1 Feature Reference page 354

MERLIN LEGEND Communications System Release 6.1
Feature Reference 555-661-110
Features
Forward and Follow Me
Callback
Caller ID
For Release 6.0 systems (Hybrid/PBX mode only), Remote Call
Forwarding can be used in combination with Caller ID. The LS-ID Delay
option must be programmed to On for each line connected to the
800 GS/LS-ID module. To pass Caller ID information across the private
network when a call is transferred, set the Forwarding Delay to one ring.
Transfer of the call must be completed before the call is forwarded. The
user at the extension that first receives the Caller ID call from the PSTN
must activate Forwarding and specify forwarding across the private
network, over PRI tandem trunks only, to a non-local extension with an
MLX display telephone. When the call is received on the destination MLX
display telephone, the user sees the Caller ID information.
In Release 6.1 and later systems (Hybrid/PBX mode only), Forward can
be used to send calls to a non-local extension across a private network.
Caller ID information is sent with the forwarded call if PRI tandem trunks
connect the systems.
If a forwarding extension is busy when a user calls, the user can queue
the call for callback. Callback is completed when the forwarding extension
is no longer busy. If the forwarding extension and the forwarded-to
extension are available, the call rings at both extensions. If the
forwarded-to extension is not available, the call rings at the forwarding
extension only.
If an inside caller using Automatic Callback calls an extension with
Remote Call Forwarding and no pools are available, the caller hears
queuing tone. When the pool becomes available, dequeuing tone is heard
and the call is placed to the Remote Call Forwarding number if the user
has stayed on the line. Otherwise, if the caller has hung up, priority ring is
heard as the callback call is dispensed to the user.
When no pools are available and an inside caller is not using Automatic
Callback, a call to an extension with Remote Call Forwarding follows the
extension's coverage path. If there is no coverage and the inside caller
activates Selective Callback while listening to the busy signal, the call
queues for the extension but not for the Remote Call Forwarding number.
The systemwide LS-ID delay, if programmed, augments the Forwarding
Delay. The total delay is the LS-ID delay plus the Forwarding Delay.
In Release 6.0 and later systems (Hybrid/PBX mode only), Remote Call
Forwarding can be used in combination with Caller ID on a loop-start
PSTN line connected to a networked system's 800 LS-ID line/trunk
module. This allows Caller ID information to be sent across a private
network. The user at the extension that first receives the Caller ID call
from the PSTN must turn Remote Call Forwarding on and specify
forwarding across the network, over PRI tandem trunks only, to a
non-local extension with an MLX display telephone. When the call is
received on the destination MLX display telephone, the user sees the
Caller ID information.
Issue 1
August 1998
Page 305