For basic touch-tone and rotary telephones (6 pages)
Summary of Contents for Lucent Technologies MERLIN LEGEND
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® MERLIN LEGEND Communications System Release 6.0 System Manager’s Guide 555-660-118 Comcode 108136045 Issue 1 February 1998...
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Lucent Technologies does not warrant that this product is immune from or will prevent unauthorized use of common-carrier telecommunication services or facilities accessed through or connected to it. Lucent Technologies will not be responsible for any charges that result from such unau- thorized use.
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If the problem persists or is not listed in this guide, call the Lucent Technologies Helpline at 1 800 628-2888 for further assistance. When you call the Helpline, the Lucent Technologies representatives can better help you if you have available the following system information and troubleshooting information. Also, obtain system planning Form 2a, System Numbering: Extension Jacks and Form 2c, System Numbering: Line/Trunk Jacks.
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MERLIN LEGEND Communications System Release 6.0 Issue 1 System Manager’s Guide 555-660-118 February 1998 Contents Page iv Contents IMPORTANT SAFETY INSTRUCTIONS New Features and Enhancements xvii Release 6.0 Enhancements xvii Prior Releases: Features and Enhancements xxiii Release 3.1 Enhancements xxiii Release 4.0 Enhancements...
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MERLIN LEGEND Communications System Release 6.0 Issue 1 System Manager’s Guide 555-660-118 February 1998 Contents Page v System Capacities 2–25 Auxiliary Components 2–26 Data Communications Capabilities 2–29 System Components 3–1 Control Unit 3–1 Telephones 3–14 Operator Consoles 3–30 Adapters 3–34 Adjuncts 3–36...
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MERLIN LEGEND Communications System Release 6.0 Issue 1 System Manager’s Guide 555-660-118 February 1998 Contents Page vi Adding/Removing a Line 6–57 Adding a DLC Operator Position 6–58 Adding a QCC Operator Position 6–61 Adding Operator Features 6–64 Connecting Auxiliary Equipment 6–66...
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MERLIN LEGEND Communications System Release 6.0 Issue 1 System Manager’s Guide 555-660-118 February 1998 Contents Page vii Calls Not Going to Coverage 8–20 Trouble Hearing Called Party 8–21 Programmed Button Fails 8–21 Reminder Messages Received with the Wrong Time 8–22 Recall/Switchhook Does Not Work 8–23...
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MERLIN LEGEND Communications System Release 6.0 Issue 1 System Manager’s Guide 555-660-118 February 1998 Contents Page viii System Capacities C–1 System Planning Forms D–1 Removing/Reinstalling the Control Unit Cover E–1 Removing the Control Unit Housing E–2 Installing the Control Unit Housing E–2...
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MERLIN LEGEND Communications System Release 6.0 Issue 1 System Manager’s Guide 555-660-118 February 1998 Figures Page ix Figures About the System 2–1 2–1 The Local Loop 2–3 2–2 The Telephone Network 2–4 2–3 The Evolution of Switches 2–7 2–4 The Switching Office Hierarchy 2–8...
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MERLIN LEGEND Communications System Release 6.0 Issue 1 System Manager’s Guide 555-660-118 February 1998 Figures Page x Managing the System 6–1 6–1 Information Screen 6–7 6–2 Menu Selection Screen 6–7 6–3 Data Entry Screen 6–8 6–4 System Programming Menu Screens 6–8...
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MERLIN LEGEND Communications System Release 6.0 Issue 1 System Manager’s Guide 555-660-118 February 1998 Tables Page xi Tables About the System 2–1 2–1 Modes of Operation 2–17 System Components 3–1 3–1 Line/Trunk and Extension Modules 3–12 3–2 Analog Multiline Telephones 3–24...
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MERLIN LEGEND Communications System Release 6.0 Issue 1 System Manager’s Guide 555-660-118 February 1998 Tables Page xii Putting the System to Work 5–1 5–1 Medical Office Needs 5–3 5–2 Executive Staff Needs 5–9 5–3 Secretarial Staff Needs 5–10 5–4 Administrative/Support Staff Needs 5–11...
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MERLIN LEGEND Communications System Release 6.0 Issue 1 System Manager’s Guide 555-660-118 February 1998 Tables Page xiii Troubleshooting the System 8–1 8–1 Checking the Effectiveness of Delay Announcements 8–28 System Capacities C–1 C–1 Hardware and Software Capacities C–2 System Planning Forms D–1...
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MERLIN LEGEND Communications System Release 6.0 Issue 1 System Manager’s Guide 555-660-118 February 1998 Tables Page xiv...
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Do not overload wall outlets, as this can result in the risk of fire or electrical shock. The MERLIN LEGEND Communications System is equipped with a 3-wire grounding-type plug with a third (grounding) pin. This plug will fit only into a grounding-type power outlet.
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MERLIN LEGEND Communications System Release 6.0 Issue 1 System Manager’s Guide 555-660-118 February 1998 IMPORTANT SAFETY INSTRUCTIONS Page xvi Do not attach the power supply cord to building surfaces. Do not allow anything to rest on the power cord. Do not locate this product where the cord will be abused by persons walking on it.
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New Features and Enhancements Release 6.0 Enhancements Release 6.0 includes all Release 5.0 functionality, plus the enhancements listed below. Private Networks In Hybrid/PBX mode systems only, MERLIN LEGEND Communications Systems ® can be networked with one another or with DEFINITY Enterprise ™...
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MERLIN LEGEND Communications System Release 6.0 Issue 1 System Manager’s Guide 555-660-118 February 1998 New Features and Enhancements Release 6.0 Enhancements Page xviii calls. In addition, system managers can control whether calling name, calling number, or both are shown at MLX display telephone for incoming calls across PRI tandem trunks.
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MERLIN LEGEND Communications System Release 6.0 Issue 1 System Manager’s Guide 555-660-118 February 1998 New Features and Enhancements Release 6.0 Enhancements Page xix Voice Mail and Auto Attendant. Networked systems should have their own local voice mail and/or auto attendant applications as well as their own external alerts and Music On Hold sources.
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MERLIN LEGEND Communications System. An outside call that uses this feature is defined as a call that arrives on an analog Centrex loop-start line at the MERLIN LEGEND Communications System. It may arrive directly or be transferred without consultation or without transfer supervision (in the case of an automated attendant).
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