Lucent Technologies MERLIN LEGEND Release 6.1 Feature Reference page 686

MERLIN LEGEND Communications System Release 6.1
Feature Reference 555-661-110
Features
Station Message Detail Recording (SMDR)
Asterisk (*). For an incoming call in systems prior to Release 4.2 and in Release
4.2 and later systems with the Talk Time option disabled, this column displays an
asterisk (*) only when the caller disconnected after the call was answered
anywhere in the system. For an outgoing call, an asterisk (*) indicates that the
called party disconnected. If the call was on a loop-start facility without reliable
disconnect supervision, no asterisk (*) appears.
In Release 4.2 and later systems when the Talk Time option is enabled, an
asterisk is also displayed when a call arrived for an Auto Login or Auto Logout
calling group and the caller hung up before talking to a group member, even if the
caller was connected to the system. This functionality provides more specific
information about these types of calls. For example, an asterisk (*) appears when
the caller hung up while waiting in the calling group queue or the QCC overflow
queue. An asterisk is also recorded when a call was transferred to an Auto Logout
or Auto Logout calling group and the caller abandoned the call while waiting in the
queue. In either case, the TALK field records zero (00:00).
Question Mark (?). A question mark (?) appears when the reported telephone
number exceeded 15 digits in length.
Ampersand (&). This symbol appears in Release 4.2 and later systems only
when the Talk Time option is enabled, only for incoming calls to an Auto Login or
Auto Logout calling group. An ampersand (&) is recorded if the call was answered
by the Auto Login or Auto Logout overflow calling group (overflow call). A duration
greater than zero (00:00) appears in the TALK field.
NOTE:
If the calling group type is Integrated or Generic Voice Messaging Interface
(VMI), an ampersand does not appear on the incoming call record for an
overflow call, even if the overflow receiver is an Auto Login or Auto Logout
calling group. In this case, the overflow calling group is considered the
intended call destination and the call is not reported as an overflow call. For
more information about Auto Login, Auto Logout, Generic VMI, and
Integrated VMI calling group types, see
Exclamation Point (!). An exclamation point (!) is recorded in Release 4.2 and
later systems for incoming calls to an Auto Login or Auto Logout calling group
when the Talk Time option is enabled. An exclamation point (!) and a Talk Time
duration of zero (00:00) indicate that the call was picked up by someone other
than a calling group member. A Talk Time duration greater than zero (00:00) is
reported under the following circumstances:
Either the incoming call was answered elsewhere in the system and then
disconnected, or
The call was answered by the QCC overflow receiver for the calling group,
or
The call was transferred without consultation to an Auto Login or Auto
Logout calling group member who answered the call.
"Group Calling" on page
Issue 1
August 1998
Page 637
312.