Lucent Technologies MERLIN LEGEND Release 6.1 Feature Reference page 287
Release 6.1
Hide thumbs
Also See for MERLIN LEGEND Release 6.1:
- System programming manual (1010 pages) ,
- System planning manual (588 pages) ,
- Maintenance and troubleshooting manual (510 pages)
Table of Contents
Advertisement
MERLIN LEGEND Communications System Release 6.1
Feature Reference 555-661-110
Features
Direct Voice Mail
If you have a programmed Direct Voice Mail button, you can sends a call directly
to voice mail while transferring or making a call by pressing the Direct Voice Mail
button. The call or transferred call goes to the extension's voice mail. In this case,
the green LED does not turn on.
If you activate Direct Voice Mail to transfer a call and then press the Direct Voice
Mail button to deselect the feature, the original call is still on hold for transfer. You
can either enter an extension number and complete the transfer to another
extension (by hanging up or pressing the Transfer button) or press the line button
to pick up the call.
Considerations and Constraints
You cannot place a call to your own voice mail by using Direct Voice Mail.
If you have an MLX display telephone and use the System or Extension Directory
to select the extension to receive voice mail, the display does not show the
Ã
message
Mode Differences
Behind Switch Mode
Although programming a Direct Voice Mail button is allowed, the button serves no
function in Behind Switch mode because no on-premises voice mail systems are
supported. Direct Voice Mail does not work with a voice mail system on the host
PBX or with Centrex voice mail.
Telephone Differences
Queued Call Consoles
On a QCC's DSS, the Direct Voice Mail button is a fixed button, the rightmost
button in the second row from the bottom.
QCC operators may also select the feature from the display.
Single-Line Telephones
If you already hear dial tone and want to call directly to an extension's voice mail,
Ã
dial
followed by the extension number. Single-line telephone users must
press a Recall or Flash button and dial
voice mail. If the telephone does not have positive disconnect, press and release
the switchhook instead of pressing the Recall or Flash button.
.
Ã
to transfer a call to an extension's
Issue 1
August 1998
Page 238
Advertisement
Table of Contents
