Lucent Technologies MERLIN LEGEND Release 6.1 Feature Reference page 751

MERLIN LEGEND Communications System Release 6.1
Feature Reference 555-661-110
Features
Transfer
remains on hold for transfer and the transfer destination is disconnected. In
Release 3.1 and later systems prior to Release 6.0, a single-line telephone is
blocked from making trunk-to-trunk transfers even if it is programmed as allowed.
To make a transfer with consultation, a single-line telephone user presses and
releases either the Recall or Flash button or the switchhook. The call is put on
hold. The user then dials the destination extension. After consultation, the user
hangs up and the call is transferred. If the transfer cannot be made, the user
presses and releases either the Recall or Flash button or the switchhook to return
to the caller. To make a transfer without consultation, the single-line telephone
user presses and releases either the Recall or Flash button or the switchhook,
dials the extension or outside number, and hangs up. The call is transferred.
If a single-line telephone with positive or timed disconnect is used—for example,
Lucent Technologies models 2500YMGL and 2500MMGK—pressing the
switchhook disconnects the call. With this type of telephone, the Recall button
must be used instead of the switchhook to transfer a call.
Feature Interactions
Account Code Entry
Authorization Code
Auto Dial
Automatic Line
Selection
Basic Rate Interface
Callback
Callback
continued
When a call is transferred, the destination extension cannot change an
account code entered at the originating extension.
The Authorization Code feature does not affect the ability to make a trunk-
to-trunk transfer. If the telephone is restricted from making a trunk-to-trunk
transfer, entering an Authorization Code does not remove this restriction.
Users can press inside Auto Dial buttons instead of dialing extension
numbers to transfer calls. To use one-touch Transfer, users must program
an Auto Dial button for every extension to which they transfer calls. When
a system operator transfers a call and it returns unanswered, the green
LED next to the Auto Dial button flashes to indicate the extension from
which the call is returning. Only system operators receive this indication.
The ALS sequence does not apply when the Transfer button is pressed.
Calls on BRI lines are available for the MERLIN LEGEND
Communications System Transfer feature. The central office-based
Transfer feature is not supported by the MERLIN LEGEND
Communications System.
A queued callback call cannot be transferred, but calls transferred to busy
extensions are eligible for Callback. When a user reaches a busy
extension while transferring a call, Automatic Callback or Selective
Callback can be used to queue the call before completing the transfer.
The caller hears ringback or Music On Hold.
When the extension is available, the call is transferred to the extension
automatically. If the extension is not available before the transfer return
time expires, the call is removed from the callback queue and returned to
the originator.
4 8
Issue 1
August 1998
Page 702