Lucent Technologies MERLIN LEGEND Release 6.1 Feature Reference page 690

MERLIN LEGEND Communications System Release 6.1
Feature Reference 555-661-110
Features
Station Message Detail Recording (SMDR)
incoming calls to Auto Login or Auto Logout calling groups, regardless of the
value assigned to the Call Report option.
In Release 4.1 and prior systems, if an incoming call does not satisfy the minimum
call length, the call is not recorded on the SMDR report. In Release 4.2 and later
systems, enabling Talk Time permits recording of incoming calls to Auto Login or
Auto Logout calling groups, even if the call length is less than the programmed
minimum number of seconds.
In Release 4.1 and prior systems, call duration timing (DUR. field) begins when an
incoming call is answered. In Release 4.2 and later systems, this holds true for
incoming calls if the Talk Time option is disabled (the factory setting). In Release
4.2 and later systems with the Talk Time option enabled, timing on incoming calls
to Auto Login and Auto Logout calling groups begins when the call is initially
detected in the system.
Inside calls are not recorded on SMDR reports.
When a user joins a call on a shared line and continues on the call after the
originator drops off, SMDR records the total duration of the call, through the time
when the last person hung up.
In Release 4.2 and later systems with Talk Time enabled, if a ringing call to an
Auto Login or Auto Logout calling group was picked up by someone in the system
and then transferred to and answered by a member of the calling group, an
exclamation point (!) appears in the SMDR report's CALL TAG field. If the calling
party disconnected before a member answered, an asterisk (*) appears in the
CALL TAG field, rather than an exclamation point (!), to indicate an abandoned
call.
In Release 4.2 and later systems with Talk Time enabled, for incoming calls to an
Auto Login or Auto Logout calling group, an ampersand (&) in the SMDR report
CALL TAG field indicates that an Auto Login or Auto Logout overflow calling group
member answered the call. When an incoming call is transferred by an automated
attendant to an Auto Login or Auto Logout calling group overflow receiver, the
CALL TAG field is left blank, because this is not considered an overflow call.
Ineligible overflow receivers include members of Integrated or Generic VMI calling
groups.
In Release 4.2 and later systems with Talk Time enabled, the TALK field displays
a non-zero duration to indicate the elapsed time of an incoming call arriving on a
line assigned to an Auto Login or Auto Logout calling group, starting from when
the call is answered by a member and ending when the call is disconnected.
In Release 4.2 and later systems with Talk Time enabled, the TALK field displays
a non-zero duration for an incoming call routed by an automated attendant or an
operator to an Auto Login or Auto Logout calling group. The value indicates the
elapsed time of the call, starting from when the call is answered by a member of
an Auto Login or Auto Logout calling group and ending when the call is
disconnected.
Issue 1
August 1998
Page 641