Lucent Technologies MERLIN LEGEND Release 6.1 Feature Reference page 913

MERLIN LEGEND Communications System Release 6.1
Feature Reference 555-661-110
I Applications
MERLIN LEGEND Reporter
SMDR
Speed Dial
System Access/
Intercom Buttons
Transfer
Voice Messaging
Systems
Platform Requirements
For either a single-site or multi-site MERLIN LEGEND Reporter application, the
following hardware and software components are required:
Windows 95, Windows 3.1, or Windows for Workgroups 3.11
A serial (COM) port available at all times for SMDR record input
Optionally, an additional serial port and 9,600-baud or faster modem for
remote access
Bus, PS/2, or serial mouse (serial mouse can cause IRQ conflicts)
VGA color monitor and adapter
Parallel printer supporting graphics and from 10 to 17 characters per inch
For a single-site MERLIN LEGEND Reporter application, the following hardware
components are required:
A 486-class or better PC with a processor speed of at least 25 MHz and at
least 8 megabytes of RAM
Five megabytes of available hard-disk storage space for the application
and 80 megabytes to hold approximately 25,000 call records
MERLIN LEGEND Reporter collects call information from the SMDR
output of the system. To print system reports without interrupting the
collection of SMDR information, use System Programming and
Maintenance (SPM) software to print reports from a PC's printer, not from
the SMDR port.
For use with MERLIN LEGEND Reporter, the optional SMDR TALK field
should be enabled using system programming.
When Personal Speed Dial or System Speed Dial is used to dial an
outgoing call, the actual digits dialed by the system appear on the report.
However, when a marked System Speed Dial number is used, the
System Speed Dial code prints rather than the digits dialed.
When a call is made on a Shared SA button, the SMDR report records the
extension number that the call was made from, not the principal extension
number.
The number of the extension that hangs up on an incoming outside call is
reported, regardless of how many times the call is transferred. For
outgoing outside calls, the number of the extension that dialed the call is
shown, even if the call is later transferred to another extension.
In Release 4.2 and later systems, if an automated attendant or voice
response unit transfers an outside call to an Auto Logout or Auto Logout
calling group, a call record is created in the same way that it is for other
incoming calls to this type of group.
6 3
Issue 1
August 1998
Page I-40