Lucent Technologies MERLIN LEGEND Release 6.1 Feature Reference page 516

MERLIN LEGEND Communications System Release 6.1
Feature Reference 555-661-110
Features
Personal Lines
When two or more users answer the same call on a Shared SA or personal line
button, the red and green LEDs next to the button go on, but only one person has
a talk path with the caller. Privacy should be used to eliminate competition for the
same call.
When an individual personal line is assigned to a line button on more than one
telephone, up to three users of that personal line can participate in an in-progress
call (including conference calls) on which Privacy has not been activated. Users
select the personal line button with the call.
Personal lines can be assigned through system programming to single-line
telephones or any other type of tip/ring device to allow a user to receive outside
calls. Normally the Ringing/Idle Line Preference for single-line telephones or other
tip/ring devices is activated, and Automatic Line Selection (ALS) is set to select an
SA or ICOM button. With this arrangement in Key and Behind Switch modes, the
single-line telephone user can select the personal line to make an outside call by
dialing the Idle Line Access code (usually
In Hybrid/PBX mode, when either Ringing/Idle Line Preference is deactivated or
ALS is set to select an SA button, a single-line telephone or tip/ring device user
cannot select the personal line to make calls but can receive calls on the personal
line.
For single-line telephones or other tip/ring devices in any mode of operation, ALS
can be set to select the personal line. However, the user cannot make inside calls
or activate system features.
A multiline telephone user can program personal line buttons for Immediate Ring,
Delay Ring, or No Ring. When a personal line button is programmed for No Ring,
the user can still answer calls received on a personal line by pressing the personal
line button with the flashing green LED. However, when a personal line is set to
No Ring and Individual and/or Group Coverage is programmed for the user, calls
received on the personal line are not sent to coverage.
If a personal line button is set for coverage of overflow for a Calling Group, the
personal line button should be set to No Ring.
Considerations and Constraints
DID trunks should not be used as personal lines. If a DID trunk is assigned as a
personal line, and a call received on the DID trunk is ringing at the extension
programmed to receive the calls (the routing extension), the call can be answered
by using the personal line button. However, this is not recommended because the
purpose of DID trunks is to route calls to specific extensions without the need for
personal line assignment or operator assistance.
If a line/trunk is not assigned as a personal line, grouped in a pool (Hybrid/PBX
only), or assigned to ring into the Queued Call Console (QCC) queue, and a call is
) while listening to inside dial tone.
Ã
3 0
Issue 1
August 1998
Page 467