Lucent Technologies MERLIN LEGEND Release 6.1 Feature Reference page 466

MERLIN LEGEND Communications System Release 6.1
Feature Reference 555-661-110
Features
Messaging
On QCCs and MLX DLCs with an attached DSS, as well as on MERLIN II System
Display Consoles, operators can use the LEDs next to the DSS buttons to
determine whether an operator has turned the Message LED on. Before sending
a message, the operator presses the Message Status button and checks the red
LED next to the DSS button of the person to whom the message is to be sent; the
red LED is on when a message from an operator is waiting and off if no message
from an operator is waiting. The LEDs on the DSS do not go on when Message
LEDs have been turned on by the Leave Message feature, a voice messaging
system, a fax arrival, or a message left for a calling group. To leave a
message-waiting indication when the LED is off, the operator presses the
programmed Send/Remove Message button, followed by the DSS button or Auto
Dial button for the person for whom the message is intended. The operator
presses the Message Status button to return to normal call handling. MLX DLC
operators also can press the Feature button and select the feature from the
display.
NOTE:
In Release 6.0 and later systems (Hybrid/PBX mode only), Send/Remove
Message Status does not work for a non-local extension.
If an operator sends a message while on a call, only an inside caller hears the
touch tones; an outside caller does not.
When Message Status is on, if the LED next to a DSS button is on and an
operator uses the Send/Remove Message feature, the user's message LED is
turned off (unless the LED is also on for a reason other than an operator's using of
Send/Remove Message). When the LED next to a DSS button is off and an
operator uses the Send/Remove Message feature, the user's Message LED is
turned on.
A DLC operator without a DSS can check message status by using Auto Dial
buttons programmed with extension numbers. The red LED next to an Auto Dial
button indicates whether the Message LED is on.
A QCC operator without a DSS cannot check message status. If an operator who
cannot check status sends a message, that message can cancel a
message-waiting indication sent by another system operator who used
Send/Remove Message.
Leave Message
The Leave Message feature allows any user, including operators, to send
messages to local system co-workers. For systems without a local voice
messaging system (VMS), Leave Message works only with display telephones.
For systems with a VMS, Leave Message works with display and non-display
telephones that are subscribers to the VMS. If there is a local VMS, LED lights
and a factory-set message are provided for non-display telephones.
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Issue 1
August 1998
Page 417