Lucent Technologies MERLIN LEGEND Release 6.1 Feature Reference page 744

MERLIN LEGEND Communications System Release 6.1
Feature Reference 555-661-110
Features
Transfer
Transfer Return Time
If a transferred call is unanswered within a programmed number of rings, it rings
back at the transfer originator's telephone. This transfer return time can be set to
a value of 1 to 9 rings, or 0 (the factory setting is 4 rings). If the transfer return time
is set to 0, a transferred call continues to ring until either it is answered or the
caller hangs up.
In Release 6.0 and later systems (Hybrid/PBX mode only),transfers across
networked systems over tandem tie trunks do not return to the transferring
extension. If such a call is transferred to a busy or invalid non-local dial plan
extension or one with Do Not Disturb turned on, the transferred party hears busy
or fast busy tone and must hang up and call back in order to speak with someone.
If a transfer is made across a network over tandem PRI trunks only, it returns to
the transfer originator in the event that the intended destination is busy, invalid, or
has turned on Do Not Disturb.
A returning transferred call continues to ring on the telephone it to which it was
transferred and on the extension that originated the transfer until either user
answers or the caller hangs up.
Timing begins when the transfer is completed. If the transfer fails for any reason
(such as an invalid destination), the transfer return time is automatically set to 2
rings to allow a faster return unless the programmed value is 0 (no transfer
return).
Except on a QCC, returning transferred calls ring at the originating extension with
a distinctive ring (a 3-ring pattern). Display telephone users also see the call type
on the display.
NOTES:
1. A call transferred to an extension programmed as a fax extension does
2. A call transferred to a calling group does not return, and the ringing and
One-Touch Transfer
The system is programmed either for one-touch Transfer (the factory setting in
Hybrid/PBX and Key modes) or for one-touch Hold (described below). With one-
touch Transfer, a telephone user or operator can transfer a call to another
extension by pressing a programmed Auto Dial or DSS) button for the extension.
With this single press of a button, the active call is put on hold and the system
automatically selects an SA or ICOM button and dials the transfer destination.
not return to the originator, but continues to ring at the fax extension.
This eliminates the possibility of a high-pitched fax tone being heard by
the person who answers the returning call.
flashing LED is cleared from the SA or ICOM button on the originator's
telephone as soon as the transfer is completed. The call does not stay
on hold.
Issue 1
August 1998
Page 695
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