Lucent Technologies MERLIN LEGEND Release 6.1 Installation Manual
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Lucent Technologies MERLIN LEGEND Release 6.1 Installation Manual

Release 6.1
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MERLIN LEGEND
Communications System
Release 6.1
Installation
®
555-661-140
Comcode 108198029
Issue 1
August 1998

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  • Page 1 ® MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 Comcode 108198029 Issue 1 August 1998...
  • Page 2 © Copyright 1998, Lucent Technologies 555-661-140 All Rights Reserved Issue 1 Printed in USA August 1998 © Copyright 1998, Lucent Technologies 555-661-140 All Rights Reserved Issue 1 Printed in USA August 1998 Notice Every effort was made to ensure that the information in this book was complete and accurate at the time of printing.
  • Page 3 16DP, MLX-20L, MLX-28D and Systimax are registered trademarks and 4ESS, Lucent Technologies Attendant, AUDIX Voice Power, FAX Attendant System, HackerTracker, MERLIN Identifier, ProLogix, are trademarks of Lucent Technologies in the US and other countries. Microsoft and Windows are registered trademarks of Microsoft Corporation.

  • Page 4: Table Of Contents

    Issue 1 MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 August 1998 Contents Page v Contents New Features and Enhancements xxiii Release 6.1 Enhancements (August 1998) xxiii Prior Releases Features and Enhancements xxix Release 6.0 Enhancements (February, 1998) xxix Release 5.0 Enhancements (June, 1997) xxxiv Release 4.2 Enhancements (June, 1997) Release 4.1 Enhancements (June, 1997)
  • Page 5 Issue 1 MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 August 1998 Contents Page vi Introduction Installation Sequence System Forms Programming the System Upgrading the System Installing the Control Unit Overview AC Power and Grounding Unit Loads 2-17 Installing the Basic Carrier 2-18 Installing the Power Supply 2-20...
  • Page 6 Issue 1 MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 August 1998 Contents Page vii Installing Telephones and Adjuncts Installing Multi-Function Modules Installing Adjuncts 3-22 Installing Direct Station Selectors 3-43 Assembling MLX Telephones 3-48 Installing Cordless or Cordless/Wireless Telephones 3-57 Connecting Telephones to the Control Unit 3-58...
  • Page 7 Issue 1 MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 August 1998 Contents Page viii Connecting Data Equipment Data Stations Analog Voice and Modem Data Stations Modem Data-Only Stations MLX Voice and Modem Data Stations 6-10 MLX Voice and Terminal Adapter Data Stations 6-12 Terminal Adapter Data-Only Stations 6-14...
  • Page 8 Issue 1 MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 August 1998 Contents Page ix Integrated Solution III 8-14 Lucent Technologies Attendant 8-17 8-19 MERLIN MAIL † 8-22 MERLIN PFC PassageWay Direct Connect Solution 8-24 System Programming and Maintenance (SPM)
  • Page 9 Issue 1 MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 August 1998 Contents Page x System Numbering Forms Form 2a, System Numbering: Extension Jacks Form 2b, System Numbering: Digital Adjuncts Form 2c, System Numbering: Line/Trunk Jacks Form 2d, System Numbering: Special Renumbers Unit Load Calculation Worksheet Unit Load Worksheet IN Index...
  • Page 10 Issue 1 MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 August 1998 Figures Page xi Figures Installing the Control Unit AC Grounding Requirements Measuring the AC Outlet Voltages 2-10 Central Office and AC Grounds 2-12 Installing 146A and 147A Protectors 2-16 Marking the Basic Carrier Screw Holes 2-19...
  • Page 11 Issue 1 MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 August 1998 Figures Page xii Installing an MFM Module 3-11 3-10 Setting and Adjusting the MFM Jumpers 3-12 3-11 Removing the Jack Guard 3-13 3-12 Placing the Module Cover into the Locating Slot 3-14 3-13 Lowering and Locking the Module Cover 3-15...
  • Page 12 Issue 1 MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 August 1998 Figures Page xiii 3-39 Connecting Two Voice Pairs to a Telephone Using a Bridging Adapter (BR-241-B1) 3-62 3-40 Removing the Connecting Block 3-64 Connecting the Control Unit to the Network Interface RJ21X Network Interface Connector RJ21X Wiring Field Hardware RJ21X Wiring Field Tools...
  • Page 13 Issue 1 MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 August 1998 Figures Page xiv Connecting Data Equipment Analog Voice and Modem Data Equipment Configuration 6-7 Modem Data-Only Equipment Configuration Modem Data and MLX Voice Equipment Configuration 6-10 MLX Voice and Terminal Adapter Data Equipment Configuration 6-13 Terminal Adapter Data-Only Equipment Configuration...
  • Page 14 Issue 1 MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 August 1998 Figures Page xv System Numbering Forms Form 2a, System Numbering: Extension Jacks Form 2b, System Numbering: Digital Adjuncts Form 2c, System Numbering: Line/Trunk Jacks Form 2d, System Numbering: Special Renumbers...

  • Page 15: Installation 555-661-140 August

    Issue 1 MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 August 1998 Figures Page xvi...
  • Page 16 Connecting the Control Unit to the Network Interface Network Interfaces Central Office Network Interface Codes Installing the PC, CAT, or Printer Lucent Technologies 572 Printer Options 5-22 Lucent Technologies 475/476 Printer DIP Switch Settings 5-24 Lucent Technologies Printer DIP Switch Settings 5-25...
  • Page 17 Issue 1 MERLIN LEGEND Communications System Release 6.1 Installation 555-661-140 August 1998 Tables Page xviii Connecting Data Equipment Data Station Configurations Terminal Adapter Settings 6-21 Installing Applications TTRs Required by VMS MERLIN MAIL Ports Required 8-20...
  • Page 18 Use caution when installing or modifying telephone lines. ® Use only Lucent Technologies-manufactured MERLIN LEGEND Communications System circuit modules, carrier assemblies, and power units in the MERLIN LEGEND Communications System control unit.
  • Page 19 Issue 1 MERLIN LEGEND Communications System Release 6.1 August 1998 Installation 555-661-140 Page xx Do not overload wall outlets, as this can result in the risk of fire or electrical shock. The MERLIN LEGEND Communications System is equipped with a 3-wire grounding-type plug with a third (grounding) pin.

  • Page 20: Save These Instructions

    Issue 1 MERLIN LEGEND Communications System Release 6.1 August 1998 Installation 555-661-140 Page xxi WARNING: For your personal safety, DO NOT install an MFM yourself. ONLY an authorized technician or dealer representative shall install, set options, or repair an MFM. To eliminate the risk of personal injury due to electrical shock, DO NOT attempt to install or remove an MFM from your MLX telephone.
  • Page 21 Issue 1 MERLIN LEGEND Communications System Release 6.1 August 1998 Installation 555-661-140 Page xxii...

  • Page 22: New Features And Enhancements

    MERLIN LEGEND Communications System Release 6.1 MERLIN LEGEND Communications System Release 6.1 Issue 1 Issue 1 Installation 555-661-140 August 1998 August 1998 Installation New Features and Enhancements Release 6.1 Enhancements (August 1998) Page xxiii New Features and Enhancements Release 6.1 Enhancements (August 1998) Release 6.1 includes all Release 6.0 functionality, plus the enhancements listed below.
  • Page 23 Issue 1 MERLIN LEGEND Communications System Release 6.1 August 1998 Installation 555-661-140 New Features and Enhancements Page xxiv Release 6.1 Enhancements (August 1998) Centralized Voice Messaging One or more MERLIN LEGEND systems (Release 6.1 or later) can share the voice messaging system (VMS) of another MERLIN LEGEND system, provided the systems are directly connected to the system with the VMS.
  • Page 24 Issue 1 MERLIN LEGEND Communications System Release 6.1 August 1998 Installation 555-661-140 New Features and Enhancements Page xxv Release 6.1 Enhancements (August 1998) A calling group containing a single non-local member can be used for the same purposes as a calling group containing local extensions, including: Night Service.
  • Page 25 UDP digits expected. PRI Switch Type Test A new maintenance test, the PRI Switch Type Test, has been created to allow Lucent Technologies technicians or authorized dealers to automatically determine if each end of the PRI tandem trunks has been programmed correctly.
  • Page 26 Issue 1 MERLIN LEGEND Communications System Release 6.1 August 1998 Installation 555-661-140 New Features and Enhancements Page xxvii Release 6.1 Enhancements (August 1998) Observing groups can be programmed. The Service Observer and the observed extension must be on the same system. The observer activates Service Observing either by pressing a Service Observing button and then dialing an extension number or by pressing a DSS or Auto Intercom button.
  • Page 27 Issue 1 MERLIN LEGEND Communications System Release 6.1 August 1998 Installation 555-661-140 New Features and Enhancements Page xxviii Release 6.1 Enhancements (August 1998)

  • Page 28: Prior Releases Features And Enhancements

    MERLIN LEGEND Communications System Release 6.1 MERLIN LEGEND Communications System Release 6.1 Issue 1 Issue 1 Installation 555-661-140 August 1998 August 1998 Installation Prior Releases Features and Enhancements Release 6.0 Enhancements (February, 1998) Page xxix Prior Releases Features and Enhancements Release 6.0 Enhancements (February, 1998) Release 6.0 includes all Release 5.0 functionality, plus the enhancements listed...
  • Page 29 Issue 1 MERLIN LEGEND Communications System Release 6.1 August 1998 Installation 555-661-140 Prior Releases Features and Enhancements Page xxx Release 6.0 Enhancements (February, 1998) the extension ranges of remote networked switches to create a non-local dial plan. This programming does not actually affect numbering on the remote system.
  • Page 30 Issue 1 MERLIN LEGEND Communications System Release 6.1 August 1998 Installation 555-661-140 Prior Releases Features and Enhancements Page xxxi Release 6.0 Enhancements (February, 1998) trunks in cases where the distance between networked systems is great enough to distort signals, but the service provider does not supply switching services.
  • Page 31 Issue 1 MERLIN LEGEND Communications System Release 6.1 August 1998 Installation 555-661-140 Prior Releases Features and Enhancements Page xxxii Release 6.0 Enhancements (February, 1998) Queue Control The system manager can control the maximum number of calls allowed in the primary calling group queue for calls that arrive on certain facilities often assigned to calling groups.
  • Page 32 Issue 1 MERLIN LEGEND Communications System Release 6.1 August 1998 Installation 555-661-140 Prior Releases Features and Enhancements Page xxxiii Release 6.0 Enhancements (February, 1998) time. In this case, time-based and number-of-calls based options take precedence over overflow distribution based on the caller’s prompt. When prompt-based overflow distribution is used, an extra TTR must be provided for each delay announcement device assigned to the associated calling group.

  • Page 33: Release 5.0 Enhancements (June, 1997)

    ® Novell NetWare software allows Lucent Technologies-certified telephony applications to control and monitor MLX and analog multiline telephone (BIS only) operations. The physical connection for the CTI link is an MLX port on a 008 MLX or 408 MLX module on the MERLIN LEGEND Communications System control unit and ISDN link interface card plugged into the customer’s...
  • Page 34 Issue 1 MERLIN LEGEND Communications System Release 6.1 August 1998 Installation 555-661-140 Prior Releases Features and Enhancements Page xxxv Release 5.0 Enhancements (June, 1997) The 008 MLX and 408 MLX modules must have firmware vintage other than 29. If the module has firmware 29, programming a CTI link on the module is prevented.
  • Page 35 Issue 1 MERLIN LEGEND Communications System Release 6.1 August 1998 Installation 555-661-140 Prior Releases Features and Enhancements Page xxxvi Release 5.0 Enhancements (June, 1997) Calling group distribution ISDN PRI Routing by Dial Plan An extension on the MERLIN LEGEND Communications System Remote access NOTE: In the case of remote access calls, the only information that the...
  • Page 36 Issue 1 MERLIN LEGEND Communications System Release 6.1 August 1998 Installation 555-661-140 Prior Releases Features and Enhancements Page xxxvii Release 5.0 Enhancements (June, 1997) automatically dials the inside extension or outside telephone number programmed as the first Personal Speed Dial number (code #01) for the extension.
  • Page 37 Issue 1 MERLIN LEGEND Communications System Release 6.1 August 1998 Installation 555-661-140 Prior Releases Features and Enhancements Page xxxviii Release 5.0 Enhancements (June, 1997) efficient than the circular type because it takes into account the varying duration of calls. The system distributes calls based on when an agent last completed a call, not on when he or she last received one.
  • Page 38 Issue 1 MERLIN LEGEND Communications System Release 6.1 August 1998 Installation 555-661-140 Prior Releases Features and Enhancements Page xxxix Release 5.0 Enhancements (June, 1997) Enhanced Calls-in-Queue Alarm Thresholds Three Calls-in-Queue Alarm thresholds can be set to more clearly indicate the real-time status of the calls waiting in the queue according to the behavior of programmed Calls-in-Queue Alarm buttons.

  • Page 39: Release 4.2 Enhancements (June, 1997)

    Issue 1 MERLIN LEGEND Communications System Release 6.1 August 1998 Installation 555-661-140 Prior Releases Features and Enhancements Page xl Release 4.2 Enhancements (June, 1997) MLX-5 and MLX-5D Telephones The MLX-5 nondisplay and MLX-5D display telephones are compatible with all system releases. The display telephone includes a 2-line by 24-character display, and both telephones come with 5 line buttons.
  • Page 40 Issue 1 MERLIN LEGEND Communications System Release 6.1 August 1998 Installation 555-661-140 Prior Releases Features and Enhancements Page xli Release 4.2 Enhancements (June, 1997) MCI Toll Services for DMS-250 or DEX600E switch type: ® — MCI Prism service for domestic outgoing long-distance and international voice calls;...

  • Page 41: Merlin Legend Reporter

    Issue 1 MERLIN LEGEND Communications System Release 6.1 August 1998 Installation 555-661-140 Prior Releases Features and Enhancements Page xlii Release 4.2 Enhancements (June, 1997) Improvements to Station Message Detail Recording (SMDR) and Support for MERLIN LEGEND Reporter Application The SMDR feature is enhanced to provide more details about calling group agent activities and to help system managers assess the effectiveness of call centers in terms of both agent performance and the adequacy of facilities to handle inbound calls.
  • Page 42 Issue 1 MERLIN LEGEND Communications System Release 6.1 August 1998 Installation 555-661-140 Prior Releases Features and Enhancements Page xliii Release 4.2 Enhancements (June, 1997) LEGEND Reporter assists in determining the effectiveness of calling group agents, assessing the level of service provided to callers, and ascertaining whether adequate incoming phone lines and agents are available to handle peak-call load.

  • Page 43: Release 4.1 Enhancements (June, 1997)

    Issue 1 MERLIN LEGEND Communications System Release 6.1 August 1998 Installation 555-661-140 Prior Releases Features and Enhancements Page xliv Release 4.1 Enhancements (June, 1997) Enhanced Extension Information Report Beginning with Release 4.2, the Extension Information Report includes the Extension Status (ESS) and supervisory mode of each extension. Release 4.1 Enhancements (June, 1997) Release 4.1 includes all Release 4.0 functionality, plus the enhancements listed...
  • Page 44 Issue 1 MERLIN LEGEND Communications System Release 6.1 August 1998 Installation 555-661-140 Prior Releases Features and Enhancements Page xlv Release 4.1 Enhancements (June, 1997) When Coverage Control is enabled and the MERLIN LEGEND Communications System is put into Night Service, all programmed Coverage VMS Off buttons are automatically turned off (LED is unlit) and all eligible outside calls are sent to the assigned voice messaging system calling group with normal ringing delay.

  • Page 45: Release 4.0 Enhancements (March, 1996)

    Network-1 Basic Rate Interface) Provisioning Test Tool is enhanced to include testing for BRI facilities that are part of Multiline Hunt Groups (MLHGs). The NI-1 BRI Provisioning Test Tool is used by Lucent Technologies maintenance personnel on MERLIN LEGEND Communications Systems that include a 800 NI-BRI module.
  • Page 46 PCMCIA technology. Support for 2B Data Applications A Lucent Technologies-certified group and desktop video application can use two B-channels to make video/data calls when connected to a single MLX extension jack programmed for 2B data. The 2B data devices must be equipped with ISDN-BRI interfaces.
  • Page 47 56 kbps per channel (112 kbps for video calls using 2B data). The Release 4.0 offering also includes point-to-point connectivity over T1 tie trunks, allowing customers to connect two MERLIN LEGEND Communications Systems or a MERLIN LEGEND Communications System with a Lucent Technologies ® DEFINITY G1.1 Communications System or DEFINITY Enterprise...
  • Page 48 Issue 1 MERLIN LEGEND Communications System Release 6.1 August 1998 Installation 555-661-140 Prior Releases Features and Enhancements Page xlix Release 4.0 Enhancements (March, 1996) Time-Based Option for Overflow on Calling Group Release 4.0 has added a time limit for calls in queue in addition to the previous number of calls limit.

  • Page 49: Release 3.1 Enhancements (March, 1996)

    Issue 1 MERLIN LEGEND Communications System Release 6.1 August 1998 Installation 555-661-140 Prior Releases Features and Enhancements Page l Release 3.1 Enhancements (March, 1996) Trunk Test procedure. This password is for use in addition to a remote access barrier code. Release 3.1 Enhancements (March, 1996) Release 3.1 includes all Release 3.0 functionality, plus the enhancements listed...

  • Page 50: And Later

    Issue 1 MERLIN LEGEND Communications System Release 6.1 August 1998 Installation 555-661-140 Prior Releases Features and Enhancements Page li Release 3.1 Enhancements (March, 1996) receiving certain digits dialed by a user, the CO may provide a second dial tone, prompting the user to enter more digits. If this second dial tone is delayed, and the user dials digits before the CO provides the second dial tone, there is a risk of toll fraud or misrouting the call.
  • Page 51 Issue 1 MERLIN LEGEND Communications System Release 6.1 August 1998 Installation 555-661-140 Prior Releases Features and Enhancements Page lii Release 3.1 Enhancements (March, 1996) SECURITY ALERT: Before removing restrictions, it is strongly recommended that you read Appendix A, “Customer Support Information.” Default Facility Restriction Level (FRL) for VMI Ports The default Automatic Route Selection (ARS) FRL for VMI ports is 0, restricting...

  • Page 52: About This Book

    MERLIN LEGEND Communications System Release 6.1 MERLIN LEGEND Communications System Release 6.1 Issue 1 Issue 1 Installation 555-661-140 August 1998 August 1998 Installation About This Book Intended Audience Page liii About This Book The MERLIN LEGEND Communications System is an advanced digital switching system that integrates voice and data communications features.

  • Page 53: Terms And Conventions Used

    “Related Documents,” later in this section, provides a complete list of system documentation together with ordering information. In the USA only, Lucent Technologies provides a toll-free customer Helpline (1 800 628-2888) 24 hours a day. Call the Helpline, or your Lucent Technologies representative, if you need assistance when installing, programming, or using your system.
  • Page 54 Issue 1 MERLIN LEGEND Communications System Release 6.1 August 1998 Installation 555-661-140 About This Book Page lv Terms and Conventions Used Centrex line). However, in actual usage, the terms line and trunk are often applied interchangeably. In this book, we use line/trunk and lines/trunks to refer to facilities in general.
  • Page 55 Issue 1 MERLIN LEGEND Communications System Release 6.1 August 1998 Installation 555-661-140 About This Book Page lvi Product Safety Advisories Typographical Conventions Certain type fonts and styles act as visual cues to help you rapidly understand the information presented: Example Purpose It is very important that you follow Italics indicate emphasis.
  • Page 56 Issue 1 MERLIN LEGEND Communications System Release 6.1 August 1998 Installation 555-661-140 About This Book Page lvii Security WARNING: Warning indicates the presence of a hazard that could cause death or severe personal injury if the hazard is not avoided. CAUTION: Caution indicates the presence of a hazard that could cause minor personal injury or property damage if the hazard is not avoided.

  • Page 57: Related Documents

    In addition to this book, the documents listed below are part of the MERLIN LEGEND documentation set. Within the continental United States, these documents can be ordered from the Lucent Technologies BCS Publications Fulfillment Center by calling 1 800 457-1235.
  • Page 58 If the feedback form is missing, write directly to: Documentation Manager Lucent Technologies 211 Mount Airy Road Room 2W226 Basking Ridge, NJ 07920...
  • Page 59 Issue 1 MERLIN LEGEND Communications System Release 6.1 August 1998 Installation 555-661-140 About This Book Page lx How to Comment on This Document...

  • Page 60: Introduction

    MERLIN LEGEND Communications System Release 6.1 MERLIN LEGEND Communications System Release 6.1 Issue 1 Issue 1 Installation 555-661-140 August 1998 August 1998 Installation Introduction Installation Sequence Page 1-1 Introduction Installation of the MERLIN LEGEND Communications System involves the following: Installing the control unit Installing the telephones Connecting system wiring Installing optional equipment...

  • Page 61: System Forms

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Introduction Page 1-2 System Forms 5. Connect the control unit to the network interface (required). 6. Connect the channel service unit (CSU) to the 100D module on the control unit (required only with the 100D module). 7.

  • Page 62: Installing The Control Unit

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Introduction Page 1-3 System Forms Installing the Control Unit Form 1, System Planning. Some procedures in Chapter 2, “Installing the Control Unit,” refer to the Control Unit Diagram, which is printed on the reverse side of this form.

  • Page 63: Programming The System

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Introduction Page 1-4 Programming the System Form 2c, System Numbering: Line/Trunk Jacks Form 3a, Incoming Trunks: Remote Access Form 3b, Incoming Trunks: DS1 Connectivity (100D Module) Form 3d, Incoming Trunks: DID Connecting Data Equipment The following forms indicate the data equipment you will need to set up data stations.
  • Page 64 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Introduction Page 1-5 Upgrading the System NOTE: You cannot retain the programming from the MERLIN ll Communications System. You must first upgrade the hardware, then reprogram the system.
  • Page 65 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Introduction Page 1-6 Upgrading the System...

  • Page 66: Installing The Control Unit

    MERLIN LEGEND Communications System Release 6.1 MERLIN LEGEND Communications System Release 6.1 Issue 1 Issue 1 Installation 555-661-140 August 1998 August 1998 Installation Installing the Control Unit Overview Page 2-1 Installing the Control Unit If you have not read Chapter 1, “Introduction,” do so before continuing with this chapter.

  • Page 67: Environmental Requirements

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing the Control Unit Page 2-2 Overview The following sections provide detailed instructions for these installation procedures. Follow the procedures in the order in which they are presented. Environment The control unit must be installed on a backboard.
  • Page 68 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing the Control Unit Page 2-3 Overview WARNING: Do not install the control unit outdoors. Electrical Noise/Radio-Frequency Interference In most cases, electrical noise is introduced into the system through trunk or telephone cables.
  • Page 69 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing the Control Unit Page 2-4 Overview Control Unit Requirements Dimensions — Basic carrier: 14 in. wide by 23 in. high by 12 in. deep — Basic carrier and one expansion carrier: 25 in. wide by 23 in. high by 12 in.
  • Page 70 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing the Control Unit Page 2-5 Overview To accommodate the maximum control unit size, make sure the backboard meets the following requirements: Material ¾ — -inch plywood — Check with the local building code enforcement agency to see whether fire-retardant material is required.

  • Page 71: Ac Power And Grounding

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing the Control Unit Page 2-6 AC Power and Grounding AC Power and Grounding Proper power and grounding are essential for the system to run correctly and safely. CAUTION: If any of the following requirements are not met, the customer must contact a licensed electrician.
  • Page 72 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing the Control Unit Page 2-7 AC Power and Grounding If the printer or PC is 50 ft. (15 m) or more from the control unit, or is plugged into a different AC circuit, Asynchronous Data Units (ADUs) must be installed as well.

  • Page 73: Ac Power Requirements

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing the Control Unit Page 2-8 AC Power and Grounding outlet invites accidental disconnection of the system. The AC outlet must be properly wired as described in “AC Outlet Tests.”...
  • Page 74 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing the Control Unit Page 2-9 AC Power and Grounding WARNING: Hazardous voltages are present during the following tests. Follow all instructions carefully when working with AC power line voltages.
  • Page 75 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing the Control Unit Page 2-10 AC Power and Grounding 110 - 125 Volts AC Phase Neutral (HOT) Ground Less than 110 - 125 1.0 Volt AC Volts AC Figure 2-2.
  • Page 76 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing the Control Unit Page 2-11 AC Power and Grounding Because equipment can be located throughout a building, the National Electrical Code requires that the ground point for the central office trunk protector be bonded to the AC power ground as shown in Figure 2–3.
  • Page 77 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing the Control Unit Page 2-12 AC Power and Grounding DIW or To Central Lines 25-Pair Cable Office or Network Wiring Line Interface Serving Field Protector Facility Coupled Bonding Conductor (optional) Cords Power...
  • Page 78 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing the Control Unit Page 2-13 AC Power and Grounding WARNING: An improper ground can cause equipment failures, service outages, and electrical shock. Verify that the AC power uses an approved ground for its primary ground, that all voltage-limiting devices are grounded to an approved ground, and that the ground is one of the approved grounds listed below.
  • Page 79 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing the Control Unit Page 2-14 AC Power and Grounding — At least 20 ft. (6.1 m) of one or more steel reinforcing rods, ½ each at least in.

  • Page 80: Heavy Lightning Protection

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing the Control Unit Page 2-15 AC Power and Grounding Heavy Lightning Protection For most surges, adequate protection is provided by meeting the previously listed requirements. Additional protection is required when the customer is located in a heavy lightning area.
  • Page 81 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing the Control Unit Page 2-16 AC Power and Grounding 146A 147A Protector Status Protector Indicator Light Ground Strap Ground Connection Strap AC Surge/Suppressor Protector CONTROL UNIT TEL CO LINE CONTROL UNIT TEL CO LINE CONTROL UNIT...

  • Page 82: Unit Loads

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing the Control Unit Page 2-17 Unit Loads Unit Loads A unit load is a measure of power (1.9 watts) that you use to determine the electrical load that the components listed below place on the control unit’s power supply.

  • Page 83: Installing The Basic Carrier

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing the Control Unit Page 2-18 Installing the Basic Carrier The carrier has a total of more than 45 MLX-20L telephones or 34-button analog multiline telephones installed. Unit Loads for Key or Behind Switch Mode In a Key or Behind Switch system with four or fewer modules, no calculation is needed.

  • Page 84: Marking The Basic Carrier Screw Holes

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing the Control Unit Page 2-19 Installing the Basic Carrier To install the basic carrier, follow the steps below: Mark the screw-hole locations on the backboard, using the basic carrier or the template supplied with the plastic preassembled backboard as a guide.

  • Page 85: Installing The Power Supply

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing the Control Unit Page 2-20 Installing the Power Supply Installing the Power Supply WARNING: Do not attach any cables or power cords to the power supply until it is installed in the carrier.
  • Page 86 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing the Control Unit Page 2-21 Installing the Power Supply NOTE: It is not necessary to install ring generators in a new system with new 012 (apparatus code 517G13 or later) or new 008 (apparatus code 517D28 or later letter) modules.
  • Page 87 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing the Control Unit Page 2-22 Installing the Power Supply Check the positioning of the foil shields before sticking them to the side of the module. Once in place, the foil is difficult to remove. Position the foil on the upper part of the module and work out any air bubbles as you press the foil firmly in place.

  • Page 88: Installing A Copper Shield In The Power Supply

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing the Control Unit Page 2-23 Installing the Power Supply Upper Copper Foil Shield Lower Copper Foil Shield Power Unit Information CAUTION Label TURN OFF POWER BEFORE INSERTING OR REMOVING MODULES UL Label...
  • Page 89 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing the Control Unit Page 2-24 Installing the Power Supply Installing the Power Supply Module in the Carrier Lower the power supply module hook onto the rod on top of the carrier.

  • Page 90: Installing The Ferrite Cores

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing the Control Unit Page 2-25 Installing the Power Supply Check that the other end of the ground wire is connected to the terminals of the single-point ground bar on the AC outlet box. CAUTION: Do not connect the power cord until the entire control unit is assembled.

  • Page 91: Installing The Auxiliary Power Unit

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing the Control Unit Page 2-26 Installing the Auxiliary Power Unit Installing the Auxiliary Power Unit The Control Unit Diagram on the back of Form 1, System Planning, indicates whether an auxiliary power unit is required for the carrier that you are installing.

  • Page 92: Installing An Auxiliary Power Unit

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing the Control Unit Page 2-27 Installing the Auxiliary Power Unit -48 VDC Auxiliary Power Auxiliary Input Power Unit INPUT POWER Input -48 VDC Power Cord Ferrite Ground Cores Wire AUX Power Unit...

  • Page 93: Installing Expansion Carriers

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing the Control Unit Page 2-28 Installing Expansion Carriers Installing Expansion Carriers If you are adding an expansion carrier to an existing system, see “Upgrading the Control Unit” in Chapter 9 before continuing. If you are to install one or more expansion carriers, follow the steps below to mount each one.

  • Page 94: Connecting The Carriers

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing the Control Unit Page 2-29 Installing Expansion Carriers BASIC CARRIER EXPANSION CARRIER CONNECTOR CARD EXTENDER (under the breakaway tab) BACKBOARD BASIC CARRIER EXPANSION CARRIER BACKBOARD Figure 2-9. Connecting the Carriers...

  • Page 95: Installing The Processor

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing the Control Unit Page 2-30 Installing the Processor Installing the Processor Installing the processor includes the following procedures: If both of the following conditions are true, follow the procedures in “Modifying the Processor for Key Mode, in Chapter 9.”...
  • Page 96 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing the Control Unit Page 2-31 Installing the Processor CAUTION: Before touching leads, connectors, pins, and other components when handling the circuit board, use a properly grounded wrist strap to prevent damage from electrostatic discharge (ESD).

  • Page 97: Installing The Processor Into The Carrier

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing the Control Unit Page 2-32 Installing the Processor Figure 2-10. Installing the Processor into the Carrier...

  • Page 98: Installing The Modules

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing the Control Unit Page 2-33 Installing the Modules Installing the Modules CAUTION: When installing the modules, use a properly grounded wrist strap to prevent damage from electrostatic discharge (ESD), and avoid touching leads, connectors pins, and other components.
  • Page 99 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing the Control Unit Page 2-34 Installing the Modules Installing Modules To install modules starting from slot 1 (the first open slot next to the processor), follow the steps below: For each 400EM tie line/trunk module, for jacks numbered 1 through 4 in Figure 2–11, check Form 3c, Incoming Trunks: Tie, for E&M signaling type.
  • Page 100 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing the Control Unit Page 2-35 Installing the Modules Tie Trunks Tie trunks connect two separate PBX communications systems either directly or through one or more central offices, as if they were one system at the same location.

  • Page 101: Setting The 400Em (Tie Trunk) Module Dip Switches

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing the Control Unit Page 2-36 Installing the Modules E&M Mode — Type 1 Standard (default factory setting). This setting is used to connect two systems through local telephone company facilities.

  • Page 102: Signaling Formats For The 400Em (Tie Trunk) Module

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing the Control Unit Page 2-37 Installing the Modules NOTE: DIP switches 1, 2, 6, and 7 determine whether the tie trunks are protected or unprotected. DIP switches 3, 4, 5, 8, 9, and 10 determine the mode. Simplex mode is always protected.

  • Page 103: 400Em Module Sample Dip Switch Settings For Signaling Types 1C And

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing the Control Unit Page 2-38 Installing the Modules Switches 1 through 5 control Port 4 (1C. E&M unprotected) Switches 6 through 10 control Port 3 (1C. E&M protected) Switches 1 through 5...
  • Page 104 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing the Control Unit Page 2-39 Installing the Modules Labeling After all modules have been installed, label all jacks using the numbered labels provided with the feature module. Line/trunk labels have green numbers on off-white background.

  • Page 105: Line/Trunk And Telephone Jack Locations On

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing the Control Unit Page 2-40 Installing the Modules PFT Jack Line/Trunk Off-Premise Jacks Telephone Jacks on 008 OPT Module Extension Telephone Jacks (Analog or Digital) Figure 2-12. Line/Trunk and Telephone Jack Locations on Each Module...

  • Page 106: Replacing A Module

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing the Control Unit Page 2-41 Replacing a Module Replacing a Module CAUTION: This section does not apply to the processor or power supply. Although the system allows you to remove and replace modules without affecting call processing, partially inserting and removing a module can cause a cold start.

  • Page 107: Installing Telephones And Adjuncts

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing the Control Unit Page 2-42 Replacing a Module To remove and replace a module, follow the steps below. Refer to Figure 2-13 on page 2-43. Busy-out or reset the module. (Busy-out is recommended.) Label all cords (if they are not labeled already) and then unplug them from the module.

  • Page 108: Removing Modules From The Carrier

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing the Control Unit Page 2-43 Replacing a Module Figure 2-13. Removing Modules from the Carrier...

  • Page 109: Connecting The Control Unit To An Ac Outlet

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing the Control Unit Page 2-44 Connecting the Control Unit to an AC Outlet Connecting the Control Unit to an AC Outlet CAUTION: Make sure the AC outlet has been tested for proper grounding. The outlet should be 117-V AC, 60-Hz, 3-wire (phase, neutral, ground).

  • Page 110: Powering Up The System

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing the Control Unit Page 2-45 Powering Up the System Powering Up the System CAUTION: Follow the procedure below to power up the system only if the system is completely installed.

  • Page 111: Powering Down The System

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing the Control Unit Page 2-46 Powering Down the System Powering Down the System You may need to power down the system for troubleshooting during installation, or to add new equipment to the carrier. CAUTION: Follow these steps in the exact sequence.

  • Page 112: Installing Telephones And Adjuncts

    MERLIN LEGEND Communications System Release 6.1 MERLIN LEGEND Communications System Release 6.1 Issue 1 Issue 1 Installation 555-661-140 August 1998 August 1998 Installation Installing Telephones and Adjuncts Page 3-1 Installing Telephones and Adjuncts The control unit supports the MLX-5, MLX-5D, MLX-10, MLX-10D, MLX-10DP, MLX-16DP, MLX-20L, and MLX-28D telephones.

  • Page 113: Installing Multi-Function Modules

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing Telephones and Adjuncts Page 3-2 Installing Multi-Function Modules Installing Multi-Function Modules The Multi-Function Module (MFM) is an optional adapter that provides a modular jack connection to MLX telephones for the two classes of adjuncts listed below: Tip/ring (T/R) devices such as single-line telephones, fax machines, modems, and credit card verification terminals.

  • Page 114: Multi-Function Module Packing List

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing Telephones and Adjuncts Page 3-3 Installing Multi-Function Modules — 400B or 400B2 adapter — D6AP cord 400B Adapter or 400B2 Adapter Power Supply (KS22911) ..D6AP Cord (7 feet long) Multi-Function Module Figure 3-1.

  • Page 115: Removing The User Card Tray And Line Cable

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing Telephones and Adjuncts Page 3-4 Installing Multi-Function Modules Do not touch the circuitry on the MFM. Touching the circuitry may result in component damage from electrostatic discharge. Before installing an MFM, disconnect all trunk and/or power cords that are attached to the MLX telephone.

  • Page 116: Releasing The Deskstand

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing Telephones and Adjuncts Page 3-5 Installing Multi-Function Modules NOTE: If you are installing or replacing an MFM in a wall-mounted MLX-5, MLX-5D, MLX-10, MLX-10D, MLX-10DP, or an MLX-16DPtelephone, start at Step 3.

  • Page 117: Removing The Deskstand

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing Telephones and Adjuncts Page 3-6 Installing Multi-Function Modules Lift Out of Center Slot Figure 3-4. Removing the Deskstand c. Lift the deskstand out of the locating slot in the telephone base and place to one side.

  • Page 118: Releasing The Module Cover Screw

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing Telephones and Adjuncts Page 3-7 Installing Multi-Function Modules Figure 3-5. Releasing the Module Cover Screw Release and remove the module cover. See Figure 3–5, Figure 3–6, and Figure 3–7. a.

  • Page 119: Releasing The Module Cover

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing Telephones and Adjuncts Page 3-8 Installing Multi-Function Modules Pull Up and Away Press Center Tab to Release Module Cover Locating Slot Figure 3-6. Releasing the Module Cover b.

  • Page 120: Removing The Module Cover

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing Telephones and Adjuncts Page 3-9 Installing Multi-Function Modules Lift Out of Locating Slot Figure 3-7. Removing the Module Cover d. Lift module cover out of locating slot and set aside.

  • Page 121: Removing An Mfm Module

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing Telephones and Adjuncts Page 3-10 Installing Multi-Function Modules Locking Tab ..Line Jack Handset Jack Locking Tab ..Socket Connector Pins Locking Tab Figure 3-8.

  • Page 122: Installing An Mfm Module

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing Telephones and Adjuncts Page 3-11 Installing Multi-Function Modules Locking Tab ..Socket Connector Pins Locking Tab ..Line Jack Handset Jack Locking Tab Figure 3-9.

  • Page 123: Setting And Adjusting The Mfm Jumpers

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing Telephones and Adjuncts Page 3-12 Installing Multi-Function Modules Multi-Function Module ..Pins Jumper Placement T/R Operation Setting SAA Setting A, B, W and Y A, C, X and Z Figure 3-10.

  • Page 124: Removing The Jack Guard

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing Telephones and Adjuncts Page 3-13 Installing Multi-Function Modules MFM Jack Guard Cover Figure 3-11. Removing the Jack Guard To remove the jack guard, see Figure 3–11. a. If the module cover has a square jack guard that protects the TEL/OTHER jack area, grasp and twist the guard to remove it.

  • Page 125: Placing The Module Cover Into The Locating Slot

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing Telephones and Adjuncts Page 3-14 Installing Multi-Function Modules Lower Cover Into Locating Slot Figure 3-12. Placing the Module Cover into the Locating Slot To replace the module cover, see Figure 3–12, Figure 3–13, and Figure 3–14.

  • Page 126: Lowering And Locking The Module Cover

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing Telephones and Adjuncts Page 3-15 Installing Multi-Function Modules Lower and Press Into Center Slot to Secure Figure 3-13. Lowering and Locking the Module Cover b. Lower the cover to the right and press firmly into the center slot to lock the tab in place.

  • Page 127: Replacing And Tightening The Module Cover Screw

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing Telephones and Adjuncts Page 3-16 Installing Multi-Function Modules Figure 3-14. Replacing and Tightening the Module Cover Screw c. Replace and tighten the module cover screw that you removed in Step 3.

  • Page 128: Replacing The Deskstand

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing Telephones and Adjuncts Page 3-17 Installing Multi-Function Modules Lower Into Inner Center Slot Figure 3-15. Replacing the Deskstand Replace the deskstand. If you are wall-mounting an MLX-5, MLX-5D, MLX-10, MLX 10D, MLX-10DP, or MLX-16DP telephone, go to Step 11;...

  • Page 129: Lowering The Deskstand And Locking Into Place

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing Telephones and Adjuncts Page 3-18 Installing Multi-Function Modules Lower Press Into Center Slot Figure 3-16. Lowering the Deskstand and Locking into Place b. Lower the deskstand and lock into place.

  • Page 130: Replacing The User Card Tray And Line Cable

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing Telephones and Adjuncts Page 3-19 Installing Multi-Function Modules Deskstand Telephone Card Base Tray Line Cable Figure 3-17. Replacing the User Card Tray and Line Cable Replace the user card tray and line cable. See Figure 3–17. a.

  • Page 131: Adjusting The Deskstand Height

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing Telephones and Adjuncts Page 3-20 Installing Multi-Function Modules Pull Up Press Center Tab Card Tray Deskstand Telephone Base Line Cable Figure 3-18. Adjusting the Deskstand Height Adjust the deskstand height. See Figure 3–18. a.

  • Page 132: Powering Up The Telephone After Installing The Mfm

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing Telephones and Adjuncts Page 3-21 Installing Multi-Function Modules AC Power Outlet Wall Jack D6AP Power Supply 400B2 Adapter More Home Menu Inspct MLX-20L Volume Feature Transfer HFAI Conf PQRS WXYZ...

  • Page 133: Installing Adjuncts

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing Telephones and Adjuncts Page 3-22 Installing Adjuncts c. Plug the power supply into a 117-V AC outlet that is not controlled by a wall switch. d. Insert the plug end of the 400B or 400B2 adapter into the wall jack.

  • Page 134: Routing The Cord(S) Through The Cord Channel

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing Telephones and Adjuncts Page 3-23 Installing Adjuncts Insert the other end of the adjunct cord into the TEL/OTHER jack on the back of the MLX telephone. Go to Step 7. Adjunct Cord Channel D4BU Connects to...
  • Page 135 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing Telephones and Adjuncts Page 3-24 Installing Adjuncts To connect an adjunct to an analog multiline telephone: a. Connect a 4-pair cord to the OTHER jack on the telephone. b.
  • Page 136 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing Telephones and Adjuncts Page 3-25 Installing Adjuncts Slide the switch on the back of the GPA to the setting that provides the required service. Basic. This setting is used to dial and answer calls from an analog multiline telephone or to attach a T/R adjunct such as a single-line telephone or answering machine.
  • Page 137 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing Telephones and Adjuncts Page 3-26 Installing Adjuncts Fax Machines You can connect a fax machine to one of the following, as described earlier in this chapter: 012 module 016 (T/R) module MLX telephone with an MFM The fax machine can send and receive fax calls independently of the...
  • Page 138 Headsets Headsets are designed for hands-free telephone use and consist of several components, depending upon whether manual or one-touch operation is used. Any Lucent Technologies headpiece works in either mode. Headpieces Six different headpieces are available. Each is light, comfortable, and uses a transparent voice tube to eliminate a cumbersome large microphone.
  • Page 139 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing Telephones and Adjuncts Page 3-28 Installing Adjuncts Supra Monaural Noise-Canceling (NC). Same as above with noise-canceling microphone to reduce background noise by up to 75 percent. Supra Binaural. Sound in both ears with soft ear cushion and adjustable headband.

  • Page 140: Manual And One-Touch Headset Operation

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing Telephones and Adjuncts Page 3-29 Installing Adjuncts OTHER Jack (underside) Headpiece Headpiece Modular Modular Base Base Unit 502C Adapter Unit Plug Prong Base Unit Headpiece Handset Jack Handset Jack Manual Operation One-Touch Operation...
  • Page 141 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing Telephones and Adjuncts Page 3-30 Installing Adjuncts Dual-Tone Multifrequency (DTMF) Signaling You can connect external paging systems that use dual-tone multifrequency (DTMF) signaling, such as PagePac Plus with Zone Expansion Unit paging systems, to an LS or GS line/trunk jack programmed for paging operation, including bidirectional paging operation (talk-back).

  • Page 142: Single-Zone Paging With Pagepac Plus

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing Telephones and Adjuncts Page 3-31 Installing Adjuncts PAGEPAC PLUS OUTPUTS Speaker PAGING INPUT MUSIC D4BU Cord Tu rn of f po w er be in se rti ng fo re re m ov in...

  • Page 143: Single-Zone Paging With Customer-Supplied Amplifier

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing Telephones and Adjuncts Page 3-32 Installing Adjuncts CUSTOMER-SUPPLIED AMPLIFIER OUTPUTS voice coil Speaker PAGE INPUT D4BU Cord 117 VAC HARRIS/ DRACON Model Loop-Start Trunk 22050-900 Adapter D4BU Cord +24V Tu rn...

  • Page 144: Single-Zone Paging With Upam

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing Telephones and Adjuncts Page 3-33 Installing Adjuncts PAGEPAC 20 OUTPUT Speaker PAGING INPUT Connection D4BU Block MUSIC Cord 103 A 12345678 Universal Paging Access 103 A Module 4 PT 12345678 5 PR...

  • Page 145: Merlin Identifier

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing Telephones and Adjuncts Page 3-34 Installing Adjuncts MERLIN Identifier MERLIN Identifier allows the use of local telephone company caller identification services to receive, store, and use calling party number information.
  • Page 146 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing Telephones and Adjuncts Page 3-35 Installing Adjuncts modem independently of the MLX telephone. Users dial data calls from the data terminal keyboard. See Chapter 6, “Connecting Data Equipment,” for complete information on connecting data equipment.

  • Page 147: Single-Zone Paging With Background Music And Magic On Hold

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing Telephones and Adjuncts Page 3-36 Installing Adjuncts PAGEPAC 20 OUTPUTS PAGING Speaker INPUT Connection D4BU MUSIC Block Cord Control 103 A Unit 12345678 UNIVERSAL PAGING ACCESS MODULE 103 A 4 PT MUSIC...

  • Page 148: Multizone Paging With Background Music, Magic On Hold, And Bidirectional Paging (Talk-Back)

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing Telephones and Adjuncts Page 3-37 Installing Adjuncts PAGEPAC PLUS MUSIC IN AmpliCenter PAGE INPUT 117 VAC D4BU Cord Controller PAGE INPUT SWITCH J101 Zone Expansion Unit D4BU MUSIC Cord PORT...
  • Page 149 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing Telephones and Adjuncts Page 3-38 Installing Adjuncts Supplemental Alerts Alerting devices notify people working in noisy areas of outside, transferred, and intercom calls. Connect an alert to one of the following: Single-line telephone MLX telephone with an MFM Supplemental Alert Adapter (SAA) and analog multiline telephone...

  • Page 150: Installing The Supplemental Alert Adapter

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing Telephones and Adjuncts Page 3-39 Installing Adjuncts Supplemental Alert Adapter CONTROL TELEPHONE ALERTER UNIT Telephone Conference Transfer Wall Jack Drop Hold Oper Alerter Message HFAI/Mic Speaker- Recall phone Figure 3-27.

  • Page 151: Unsupported Telephones And Adjuncts

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing Telephones and Adjuncts Page 3-40 Installing Adjuncts MTR Interface (MTRI) Off-Premises Extension Unit (OPX) System 25 Direct Extension Selector (DXS) See Table 3–1 for additional notes on unsupported telephones and adjuncts.
  • Page 152 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing Telephones and Adjuncts Page 3-41 Installing Adjuncts Table 3-2. Single-Line Telephones Model Description 2500MMGB Basic desk telephone 2554MMGJ Basic wall telephone 2500YMGK Basic desk telephone with Message light and Recall button; Recall button used instead of switchhook for features that require a switchhook flash.

  • Page 153: Single-Line Telephones Supported By Release

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing Telephones and Adjuncts Page 3-42 Installing Adjuncts Single-Line Telephones in Release 3.0 and Later In Release 3.0 and later, only single-line telephones with positive disconnect are fully supported as system telephones (any single-line telephones, equipped with a ground-start button if necessary, can be used as PFT telephones).

  • Page 154: Installing Direct Station Selectors

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing Telephones and Adjuncts Page 3-43 Installing Direct Station Selectors Installing Direct Station Selectors The Direct Station Selector (DSS) is an optional piece of telephone equipment. You can connect up to two DSSs to an MLX-28D or MLX-20L telephone that is programmed as an operator console.
  • Page 155 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing Telephones and Adjuncts Page 3-44 Installing Direct Station Selectors To connect a DSS, follow the steps below. If you are connecting two DSSs to the telephone, unpack the second DSS before you start. Adjust the angle of the DSS.

  • Page 156: Connecting One Or More Dsss

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing Telephones and Adjuncts Page 3-45 Installing Direct Station Selectors D8AC LINE DSS 1 DSS 2 MLX Telephone D8AC LINE MLX Telephone DSS 2 DSS 1 Figure 3-28. Connecting One or More DSSs Wire the telephone to the DSS unit(s).

  • Page 157: Wiring For Auxiliary Power

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing Telephones and Adjuncts Page 3-46 Installing Direct Station Selectors AC Power Outlet Wall Jack D6AP Power Supply 400B2 Adapter Home More Menu Inspct MLX-20L Volume Feature Transfer HFAI Conf PQRS...
  • Page 158 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing Telephones and Adjuncts Page 3-47 Installing Direct Station Selectors b. Connect one end of the D6AP cord to the 2-conductor (small) modular jack on the 400B or 400B2 adapter, and plug the other end of the D6AP cord into the modular jack of the 406943837 or 406743419 power supply.

  • Page 159: Assembling Mlx Telephones

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing Telephones and Adjuncts Page 3-48 Assembling MLX Telephones Assembling MLX Telephones You will need to assemble an MLX telephone before connecting it to the control unit. For all other telephones, skip to “Connecting Telephones to the Control Unit on page 3-58.”...

  • Page 160: Adjusting Or Removing The Deskstand

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing Telephones and Adjuncts Page 3-49 Assembling MLX Telephones Pull Up Away Press Center Tab Figure 3-30. Adjusting or Removing the Deskstand To assemble an MLX telephone, follow the steps below. Remove or adjust the deskstand.

  • Page 161: Connecting The Line Cords

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing Telephones and Adjuncts Page 3-50 Assembling MLX Telephones Adjunct Cord Channel D4BU Connects to TEL/OTHER 400B Jack Line Line MLX-10 MLX-10 Desk Telephone Wall-Mounted Telephone Figure 3-31. Connecting the Line Cords Connect the line cords.

  • Page 162: Removing The Extension Label

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing Telephones and Adjuncts Page 3-51 Assembling MLX Telephones MLX-10 Paper Clip MLX-10 Volume Feature Transfer Conf HFAI PQRS WXYZ Mute Drop Oper Speaker Hold Figure 3-32. Removing the Extension Label Connect the handset.

  • Page 163: Labeling The Extension

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing Telephones and Adjuncts Page 3-52 Assembling MLX Telephones MLX-10 MLX-10 555-1234 Volume Transfer Feature HFAI Conf PQRS WXYZ Mute Drop Oper Speaker Hold Figure 3-33. Labeling the Extension b.

  • Page 164: Removing The Handset Holder

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing Telephones and Adjuncts Page 3-53 Assembling MLX Telephones MLX-10 MLX-10 Volume Transfer Feature HFAI Conf PQRS WXYZ Mute Drop Oper Speaker Hold Figure 3-34. Removing the Handset Holder MLX-10 MLX-10 Volume...

  • Page 165: Replacing The Extension Label

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing Telephones and Adjuncts Page 3-54 Assembling MLX Telephones MLX-10 MLX-10 555-1234 Volume Feature Transfer HFAI Conf PQRS WXYZ Mute Drop Oper Speaker Hold Figure 3-36. Replacing the Extension Label Replace the extension label and plastic cover.

  • Page 166: Mounting The Backplate

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing Telephones and Adjuncts Page 3-55 Assembling MLX Telephones Jack Plug Jack Guard Mounting Plate 630B Phone Mount Figure 3-37. Mounting the Backplate d. Attach the backplate to the wall; see the instructions provided with the 630B Phonemount.

  • Page 167: Routing The Cord Through The Backplate

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing Telephones and Adjuncts Page 3-56 Assembling MLX Telephones Mounting Plate 630B Figure 3-38. Routing the Cord Through the Backplate f. Plug the free end of the cord into the LINE jack on the back of the telephone.

  • Page 168: Installing Cordless Or Cordless/Wireless Telephones

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing Telephones and Adjuncts Page 3-57 Installing Cordless or Cordless/Wireless Telephones b. Type or write the button assignments on the card. c. Insert the card and replace the plastic cover. Be sure the textured side of the cover is facing you.

  • Page 169: Connecting Telephones To The Control Unit

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing Telephones and Adjuncts Page 3-58 Connecting Telephones to the Control Unit properly grounded 3-prong AC outlet that is not controlled by a wall switch and connects to the control unit through an analog multiline jack with a line connector.
  • Page 170 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing Telephones and Adjuncts Page 3-59 Connecting Telephones to the Control Unit Considerations Review the following items before you begin the procedure: If the way you connect the telephones differs from the instructions on the system forms, record each jack and telephone change on Form 2a, System Numbering: Extension Jacks.
  • Page 171 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing Telephones and Adjuncts Page 3-60 Connecting Telephones to the Control Unit Use a D2R cable from an RJ11 jack. Do not use the Brand-Rex Quad cable from an E66 block. If you cannot avoid using the Brand-Rex Quad cable, reverse the tip and ring leads at the E66 block to correct the mismatch.
  • Page 172 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing Telephones and Adjuncts Page 3-61 Connecting Telephones to the Control Unit Wiring a Telephone for Two Voice Pairs If an analog telephone requires either the Voice Announce to Busy feature or voice and data operating independently, use a bridging adapter to assign two adjacent odd/even telephone jacks (for example, 01 and 02, 13 and 14) on an analog telephone module to that telephone.

  • Page 173: Connecting Two Voice Pairs To A Telephone Using A Bridging Adapter (Br-241-B1)

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing Telephones and Adjuncts Page 3-62 Connecting Telephones to the Control Unit Central Office Lines Bridging Adapter (BR-241-B1) EVEN # Station ODD # Line Telephone Figure 3-39. Connecting Two Voice Pairs to a Telephone Using a Bridging Adapter (BR-241-B1)
  • Page 174 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing Telephones and Adjuncts Page 3-63 Connecting Telephones to the Control Unit Removing Damaged Connecting Blocks In some cases, a connecting block becomes damaged and must be removed. To remove a damaged connecting block, follow the steps below: Remove the wires or the patch cord from the connecting block.

  • Page 175: Removing The Connecting Block

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing Telephones and Adjuncts Page 3-64 Connecting Telephones to the Control Unit Pliers 788 K1 Retainer Tool Figure 3-40. Removing the Connecting Block...

  • Page 176: Connecting The Control Unit To The Network Interface

    MERLIN LEGEND Communications System Release 6.1 MERLIN LEGEND Communications System Release 6.1 Issue 1 Issue 1 Installation 555-661-140 August 1998 August 1998 Installation Connecting the Control Unit to the Network Interface Page 4-1 Connecting the Control Unit to the Network Interface NOTE: Refer to page 4-18 when connecting a DEFINITY ECS or DEFINITY ProLogix to a MERLIN LEGEND Communications...

  • Page 177: Wiring

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Connecting the Control Unit to the Network Interface Page 4-2 Wiring If the network interface is greater than 25 ft. (7.62 m) from the control unit, connect the control unit to the network interface, using an Off-Premises Range Extender (OPRE).

  • Page 178: Network Interfaces

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Connecting the Control Unit to the Network Interface Page 4-3 Wiring The adapter you need to connect the central office trunks to the control unit depends on the type of network interface installed, as shown in Table 4–1.

  • Page 179: Central Office Network Interface Codes

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Connecting the Control Unit to the Network Interface Page 4-4 Wiring facilities. These codes are shown in Table 4–2, by trunk type and adapter type. Table 4-2. Central Office Network Interface Codes Federal Interface Trunk Type Code for Trunk...
  • Page 180 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Connecting the Control Unit to the Network Interface Page 4-5 Wiring RJ21X Interface The RJ21X network interface has a female 50-pin (25-pair) amphenol connector, as shown in Figure 4-1 on page 4-6.

  • Page 181: Rj21X Network Interface Connector

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Connecting the Control Unit to the Network Interface Page 4-6 Wiring 66-Type Block (RJ21-type) 25-Line Interface Line Tip Ring Phone Number 555-3827 Line 1 555-3828 Line 2 555-3829 Line 3 555-3851 Line 4...

  • Page 182: Rj21X Wiring Field Hardware

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Connecting the Control Unit to the Network Interface Page 4-7 Wiring Building the Wiring Field Build the wiring field between the network interface and the control unit using 110AB1-100JP12 termination blocks with modular jacks and associated hardware.

  • Page 183: Rj21X Wiring Field Tools

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Connecting the Control Unit to the Network Interface Page 4-8 Wiring AT-8762 D Impact Tool 110 Impact Tool 788J1 788 K1 Retainer Tool Spudger Modular Plug Pressers Figure 4-3. RJ21X Wiring Field Tools To connect the RJ21X network interface to the control unit, follow the steps below.

  • Page 184: Using The D-Impact Tool To Seat The Conductors

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Connecting the Control Unit to the Network Interface Page 4-9 Wiring If necessary, repeat Steps 1 and 2 for a second column. Run the 25-pair amphenol cable on the RJ21X interface to the termination blocks.
  • Page 185 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Connecting the Control Unit to the Network Interface Page 4-10 Wiring Test the central office trunks for proper connection. See “Testing Trunks,” later in this chapter, for instructions. Label the network interface jacks, control unit module jacks, termination blocks, and D2R cords.

  • Page 186: Rj11 And Rj14 Interfaces

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Connecting the Control Unit to the Network Interface Page 4-11 Wiring Single-Line Adapter (RJ11) 2-Line Adapter (RJ14) (267C) Figure 4-5. RJ11 and RJ14 Interfaces CAUTION: Incorrect wiring can damage the ports and cause them to stop functioning.
  • Page 187 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Connecting the Control Unit to the Network Interface Page 4-12 Wiring Test the central office trunks for proper connection. See “Testing Trunks,” later in this chapter, for instructions. Label the network interface jacks, the control unit module jacks, and the D2R cords properly.

  • Page 188: Testing Trunks

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Connecting the Control Unit to the Network Interface Page 4-13 Testing Trunks RJ48C/X Interface The RJ48C/X interface terminates a DS1 trunk at the customer’s premises. Both RJ48C and RJ48X interfaces have 8-wire modular jacks. However, the RJ48X interface includes shorting bars that loop the DS1 trunk’s receive pair to the transmit pair.
  • Page 189 If adapters and wiring are in working order but you still do not hear a dial tone, notify the Lucent Technologies Service Center acting as the customer’s agent. When you hear a dial tone, dial a known telephone number to verify dialing.

  • Page 190: Labeling Trunks

    If adapters and wiring are in working order but you still do not hear dial tone, notify the Lucent Technologies Service Center acting as the customer’s agent. If you cannot dial out on any of the trunks, notify the Lucent Technologies Service Center acting as the customer’s agent.

  • Page 191: Installing The Channel Service Unit

    48-V DC power on the trunk. ACCULINK CSUs The Lucent Technologies Paradyne ACCULINK CSUs replace the ESF T1 CSU. They are fully compatible with the ESF units. The ACCULINK CSUs differ from the ESF T1 CSU in the following...
  • Page 192 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Connecting the Control Unit to the Network Interface Page 4-17 Installing the Channel Service Unit The ACCULINK front panels include an LCD display and 7-button keypads composed of three functional and four directional keys. They contain integral 2400-bps modems for remote access and alarm reporting.

  • Page 193: Front Panel

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Connecting the Control Unit to the Network Interface Page 4-18 Installing the Channel Service Unit The CSUs offer a number of front-panel alarms and monitor alarm conditions occurring either on the network interface or on the DTE interface.

  • Page 194: Wiring Two Switches Together

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Connecting the Control Unit to the Network Interface Page 4-19 Wiring Two Switches Together POWER AUX PORT COM PORT MODEM NETWORK CLASS 2 INPUT CAUTION: AUX PORT OR COM PORT MUST NOT BE CONNECTED TO PSTN CR T1 NETWORK Figure 4-7.

  • Page 195: Merlin Legend T1 Tie Direct Connection On Same Continuous Property

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Connecting the Control Unit to the Network Interface Page 4-20 Wiring Two Switches Together Cross Connect Field V/O(T) W/BL(T) Interface Interface O/V(R) BL/W(R) 25 Pair Cable V/GR(T1) W/O(T1) DEFINITY MERLIN LEGEND...

  • Page 196: Merlin Legend To Merlin Legend T1 Tie Direct Connection On The Same Continuous Property

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Connecting the Control Unit to the Network Interface Page 4-21 Wiring Two Switches Together Cross Connect Field W/BL(T) W/BL(T) Interface Interface BL/W(R) BL/W(R) W/O(T1) W/O(T1) MERLIN MERLIN LEGEND LEGEND O/W(R1) O/W(R1)

  • Page 197: Connecting The Control Unit To The Network Interface

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Connecting the Control Unit to the Network Interface Page 4-22 Wiring Two Switches Together...

  • Page 198: Installing The Pc, Cat, Or Printer

    MERLIN LEGEND Communications System Release 6.1 MERLIN LEGEND Communications System Release 6.1 Issue 1 Issue 1 Installation 555-661-140 August 1998 August 1998 Installation Installing the PC, CAT, or Printer Connecting a PC to the Control Unit Page 5-1 Installing the PC, CAT, or Printer Once you complete the installation procedures presented in the previous chapters, you can connect a Station Message Detail Recording (SMDR) or Call Accounting Terminal (CAT) printer and a personal...

  • Page 199: Installing The Pc, Cat, Or Printer

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing the PC, CAT, or Printer Page 5-2 Connecting a PC to the Control Unit Connecting a PC Within 50 Feet Use this procedure to connect a PC to the control unit when the PC is within 50 ft.

  • Page 200: Connecting A Pc Within 50 Ft. (15.2 M)

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing the PC, CAT, or Printer Page 5-3 Connecting a PC to the Control Unit Processor Module SMDR Jack ADMIN Jack Turn inse er befo remo rting ules ving AG INPUT G INPUT...
  • Page 201 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing the PC, CAT, or Printer Page 5-4 Connecting a PC to the Control Unit jacks. Also make sure that the building wiring has been connected so that the wall jacks in each location connect to each other. You need the following hardware for this procedure: 355AF adapter EIA crossover cable...
  • Page 202 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing the PC, CAT, or Printer Page 5-5 Connecting a PC to the Control Unit CAUTION: If the PC is in a building outside the main building (control unit location), you must install an ADU and an additional protector in each building.

  • Page 203: Connecting A Pc More Than 50 Ft. (15.2 M) Away

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing the PC, CAT, or Printer Page 5-6 Connecting a PC to the Control Unit Processor Module SMDR Jack ADMIN Jack 355AF Adapter Crossover Cable EIA-232-D Tu rn er be ins ert for e...

  • Page 204: Connecting A Cat To The Control Unit

    You can connect any 1200-bpi serial printer set at no parity and one stop bit. If necessary, consult the printer’s manual to ensure that these settings are in effect. The system supports the following Lucent Technologies printers: Lucent Technologies 572 Printer Lucent Technologies 475/476 Printer...
  • Page 205 Lucent Technologies Call Accounting System Printer Lucent Technologies Applications Printer NOTE: The Lucent Technologies 570 printer is not compatible with the system. Printer connection varies depending on the printer model, whether the printer is grounded on the same AC outlet as the control unit, and whether the printer is within 50 ft.
  • Page 206 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing the PC, CAT, or Printer Page 5-9 Connecting a Printer to the Control Unit Connecting a CAT and Printer on the Same AC Outlet Use this procedure to connect a CAT and CAT serial printer into the same AC outlet as the control unit, provided the CAT is fewer than 14 ft.

  • Page 207: Connecting A Cat And Printer On The Same Ac Outlet

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing the PC, CAT, or Printer Page 5-10 Connecting a Printer to the Control Unit CAT PLUS Connections Using Same AC Outlet D8W-87 CAT PLUS Terminal SMDR Port Long Cord Z200A Filter...
  • Page 208 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing the PC, CAT, or Printer Page 5-11 Connecting a Printer to the Control Unit NOTE: If you are installing the printer in a different room than the control unit, make sure that both locations have working wall outlets and wall jacks, and that the building wiring has been connected so that the wall jacks in each location connect with each other.
  • Page 209 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing the PC, CAT, or Printer Page 5-12 Connecting a Printer to the Control Unit Plug one end of a D8W cord into the WALL jack on the Z3A4 ADU. Plug the other end of the D8W cord into a modular jack on the D8AM modular crossover cable.

  • Page 210: Connecting A Cat And Printer On Different Ac Outlets

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing the PC, CAT, or Printer Page 5-13 Connecting a Printer to the Control Unit CAT PLUS Connections Using Z3A2 ADU With Different AC Outlets M8AJ-87 Equivalent *ADU Arrangements* To Z3A4 ADU MERLIN Male...
  • Page 211 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing the PC, CAT, or Printer Page 5-14 Connecting a Printer to the Control Unit To make the connections at the printer, follow the steps below. See Figure 5-4 on page 5-13.
  • Page 212 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing the PC, CAT, or Printer Page 5-15 Connecting a Printer to the Control Unit Connecting a Printer Within 50 Feet (15.2 m) If the printer is within 50 ft. (15.2 m) of the control unit and is connected to the same 117-V AC branch as the control unit, use this procedure to connect a printer to the control unit.

  • Page 213: Connecting A Printer Within 50 Ft. (15.2 M)

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing the PC, CAT, or Printer Page 5-16 Connecting a Printer to the Control Unit Processor Module SMDR Jack Z200A Tur n inse er bef rtin g ovin mo dul Filter AG INPUT...
  • Page 214 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing the PC, CAT, or Printer Page 5-17 Connecting a Printer to the Control Unit Connecting a Printer 50 Feet (15.2 m) or More Away Use this procedure to connect a printer to the control unit if the following conditions apply: The printer is not a CAT printer connected to a CAT.
  • Page 215 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing the PC, CAT, or Printer Page 5-18 Connecting a Printer to the Control Unit 2012D transformer 248B adapter D8W cords D6AP power cord EIA-232-D cable 4-pair plug-ended cable To connect a printer 50 ft.

  • Page 216: Connecting A Printer More Than 50 Ft. (15.2 M) Away

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing the PC, CAT, or Printer Page 5-19 Connecting a Printer to the Control Unit Processor Module Z200A EMI Filter 355AF Adapter EIA Crossover Cable Tu rn po we r be ins er for e...

  • Page 217: Connecting The 248B Adapter And The 2012D Transformer

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing the PC, CAT, or Printer Page 5-20 Connecting a Printer to the Control Unit 248B Adapter 2012D Transformer Transformer with 248B Adapter D6AP Cord Figure 5-7. Connecting the 248B Adapter and the 2012D Transformer Plug the other end of the D6AP cord into the 2012D-50M transformer.
  • Page 218 See “Setting Printer Options and DIP Switches” for instructions. Setting Printer Options and DIP Switches If the customer has an Lucent Technologies 572, Lucent Technologies 475/476, CAT, or Lucent Technologies Applications printer, use this section to set up printer options. If another type of serial printer is being used, review these setup options for guidance and consult the manual for the printer.

  • Page 219: Lucent Technologies 572 Printer Options

    For the Applications printer, set all the DIP switches on the printer to off. (See the user’s guide supplied with the printer for more information.) Table 5-1. Lucent Technologies 572 Printer Options Function Menu Status FORM LENGTH...
  • Page 220 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing the PC, CAT, or Printer Page 5-23 Connecting a Printer to the Control Unit Table 5-1. Continued Function Menu Status CHAR. SET (G0, GL) CHAR. SET (G1, GR) CHAR.

  • Page 221: Lucent Technologies 475/476 Printer Dip Switch Settings

    Installation 555-661-140 August 1998 Installing the PC, CAT, or Printer Page 5-24 Connecting a Printer to the Control Unit Table 5-2. Lucent Technologies 475/476 Printer DIP Switch Settings Switch 1 Switch 2 Switch 21 DIP 1-Open DIP 1-Open DIP 1-Open...

  • Page 222: Lucent Technologies Printer Dip Switch Settings

    Issue 1 Installation 555-661-140 August 1998 Installing the PC, CAT, or Printer Page 5-25 Connecting a Printer to the Control Unit Table 5-3. Lucent Technologies Printer DIP Switch Settings Switch 1 Switch 2 Control Switch DIP 1-On DIP 1-On DIP 1-Off...
  • Page 223 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing the PC, CAT, or Printer Page 5-26 Connecting a Printer to the Control Unit...

  • Page 224: Connecting Data Equipment

    MERLIN LEGEND Communications System Release 6.1 MERLIN LEGEND Communications System Release 6.1 Issue 1 Issue 1 Installation 555-661-140 August 1998 August 1998 Installation Connecting Data Equipment Data Stations Page 6-1 Connecting Data Equipment This chapter explains how to set up data stations. A data station sends and/or receives data.
  • Page 225 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Connecting Data Equipment Page 6-2 Data Stations Table 6-1. Data Station Configurations Type of Telephone GPA or Station (for voice) Analog voice Analog multiline Modem Terminal, PC, fax (cannot and modem telephone and dial), optical scanner, or...
  • Page 226 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Connecting Data Equipment Page 6-3 Data Stations NOTE: The analog voice and modem data station requires a bridging adapter to connect the telephone to the two adjacent analog extension jacks.
  • Page 227 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Connecting Data Equipment Page 6-4 Data Stations See Form 2a, System Numbering: Extension Jacks for your customer’s specifications. Then refer to the appropriate section later in this chapter for instructions on setting up modem data stations.

  • Page 228: Analog Voice And Modem Data Stations

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Connecting Data Equipment Page 6-5 Analog Voice and Modem Data Stations Analog Voice and Modem Data Stations Figure 6–1 shows the equipment configuration for an analog voice and modem data station.
  • Page 229 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Connecting Data Equipment Page 6-6 Analog Voice and Modem Data Stations Make sure that the modem has settings for speed and parity that are compatible with those of the data terminal. If you are not sure, see the customer’s system manager or the documentation packaged with the modem, data communications software, and data terminal.

  • Page 230: Analog Voice And Modem Data Equipment Configuration

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Connecting Data Equipment Page 6-7 Analog Voice and Modem Data Stations 408, 408 GS/LS, or 008 Module Two adjacent Analog Extension jacks CAUTION TURN OFF POWER BEFORE INSERTING OR REMOVING MODULES D8W cord...

  • Page 231: Modem Data-Only Stations

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Connecting Data Equipment Page 6-8 Modem Data-Only Stations Modem Data-Only Stations Figure 6–2 shows the equipment configuration for a modem data-only station. To set up a modem data-only station, follow the steps below: If using an external modem, use an EIA-232-D cable to connect the modem to the serial port on the data terminal.

  • Page 232: Modem Data-Only Equipment Configuration

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Connecting Data Equipment Page 6-9 Modem Data-Only Stations 008 OPT Module 012 Module Tip Ring Extension jack CAUTION TURN OFF POWER BEFORE INSERTING OR REMOVING MODULES AC Outlet D4BU cord LINE jack...

  • Page 233: Mlx Voice And Modem Data Stations

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Connecting Data Equipment Page 6-10 MLX Voice and Modem Data Stations MLX Voice and Modem Data Stations Figure 6–3 shows the equipment configuration for an MLX voice and modem data station.
  • Page 234 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Connecting Data Equipment Page 6-11 MLX Voice and Modem Data Stations Use an EIA-232-D cable to connect the serial port on the data terminal to the modem. For a data terminal that has both COM1 and COM2 jacks, make sure you use the one designated for data transmission.

  • Page 235: Mlx Voice And Terminal Adapter Data Stations

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Connecting Data Equipment Page 6-12 MLX Voice and Terminal Adapter Data Stations MLX Voice and Terminal Adapter Data Stations Figure 6–4 shows the equipment configuration for MLX voice and terminal adapter data station.

  • Page 236: Mlx Voice And Terminal Adapter Data Equipment

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Connecting Data Equipment Page 6-13 MLX Voice and Terminal Adapter Data Stations Connect the terminal adapter to the MLX telephone. a. Plug one end of a D8W cord into the PHONE jack on the terminal adapter.

  • Page 237: Terminal Adapter Data-Only Stations

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Connecting Data Equipment Page 6-14 Terminal Adapter Data-Only Stations Connect the terminal adapter data module to the control unit. a. Plug one end of a D8W cord into the LINE jack on the terminal adapter.
  • Page 238 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Connecting Data Equipment Page 6-15 Terminal Adapter Data-Only Stations Plug the WP90110-L7 power supply cord into the POWER receptacle on the terminal adapter. Use a 440A4 terminating resistor adapter to connect the terminal adapter to the control unit.

  • Page 239: Terminal Adapter Data-Only Equipment Configuration

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Connecting Data Equipment Page 6-16 Terminal Adapter Data-Only Stations 008 MLX or 408 GS/LS-MLX Module Extension jack CAUTION TURN OFF POWER BEFORE INSERTING OR REMOVING MODULES D8W cord 440A4 (100 ) Terminating Resistor Adapter...

  • Page 240: Video Conferencing Data Stations

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Connecting Data Equipment Page 6-17 Video Conferencing Data Stations Video Conferencing Data Stations You can use the terminal adapter with a Multipurpose Enhancement Board for synchronous data communication. This type of station allows data transmission at speeds of 56 or 64 kbps.
  • Page 241 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Connecting Data Equipment Page 6-18 Video Conferencing Data Stations Two Shore Microsystems SM-100EIA-232/V.35 converters (or equivalent) Cables: — Two male/male EIA-232-D cables, 8 ft. (24 m), to connect the PORT 1 connectors on the terminal adapters to the EIA-232/V.35 converters —...

  • Page 242: Video Conferencing Configuration

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Connecting Data Equipment Page 6-19 Video Conferencing Data Stations 008 MLX or 408 GS/LS-MLX Module 100D Module D8W cord Two MLX extension jacks B8ZS DS1 line/trunk jack LINE jack cord Setting D8W cord...
  • Page 243 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Connecting Data Equipment Page 6-20 Video Conferencing Data Stations To set up the video conferencing configuration, follow the steps below. See Figure 6-6. Plug one end of a D8W cord into the LINE jack on each of the terminal adapter.
  • Page 244 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Connecting Data Equipment Page 6-21 Video Conferencing Data Stations c. Use the DB-37 cables to connect the EIA-232/V.35 converters to the video codec’s V.35 communication ports. See the documentation packaged with the video codec for instructions.
  • Page 245 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Connecting Data Equipment Page 6-22 Video Conferencing Data Stations...

  • Page 246: Initializing And Testing The System

    MERLIN LEGEND Communications System Release 6.1 MERLIN LEGEND Communications System Release 6.1 Issue 1 Issue 1 Installation 555-661-140 August 1998 August 1998 Installation Initializing and Testing the System Initializing the System Page 7-1 Initializing and Testing the System When you have finished installation, you are ready to initialize the system as described in this chapter.
  • Page 247 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Initializing and Testing the System Page 7-2 Initializing the System Programming Guides The following guides are available to assist you: System Programming for quick-reference procedures (document number 555-661-111) System Programming and Maintenance (SPM) for detailed SPM procedures (document number 555-661-140, in this binder) Restoring from the Translation Memory Card...

  • Page 248: Setting The Time And Date

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Initializing and Testing the System Page 7-3 Setting the Time and Date Use SPM and the system programming disk to perform the Restore procedure. See System Programming and Maintenance (SPM) for instructions. NOTE: You must restore the system using either the system programming (or backup) disk or memory card whenever a frigid start (System Erase)
  • Page 249 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Initializing and Testing the System Page 7-4 Testing the System programming, forced-idle, or maintenance mode. When an MLX telephone is in test mode, the system considers it busy and therefore not available for use.
  • Page 250 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Initializing and Testing the System Page 7-5 Testing the System Press the same line button repeatedly to toggle between the green and red LEDs. For a QCC, the display should show the name of the feature programmed on the button.
  • Page 251 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Initializing and Testing the System Page 7-6 Testing the System Connect a working 2500-type single-line telephone with a Message light to the MFM adapter (the 2500 telephone also must have a mechanical ringer).
  • Page 252 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Initializing and Testing the System Page 7-7 Testing the System Testing Telephones for Outside Dial Tone To test for outside line dial tone, follow the steps below: Without lifting the handset, press one of the outside line buttons. The red LED next to this button should turn on.
  • Page 253 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Initializing and Testing the System Page 7-8 Testing the System a. Pick up the handset and wait for the dial tone. b. If you pressed an SA button, dial the dial-out code. c.
  • Page 254 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Initializing and Testing the System Page 7-9 Testing the System Testing DID Trunks To test DID trunks, follow the steps below: Have someone at the central office check all DID trunks, or have someone call from the outside to check each DID trunk.
  • Page 255 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Initializing and Testing the System Page 7-10 Testing the System NOTE: Dial-repeating tie trunks are also called wink-, immediate-, and delay-type tie trunks. These terms are used in system programming to describe the type of signaling used on the trunk.
  • Page 256 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Initializing and Testing the System Page 7-11 Testing the System Testing Outgoing Automatic-Start Tie Trunks Perform this test for automatic-start tie trunks that are two-way or outgoing only. If you are testing two-way automatic-start tie trunks, perform the incoming test as well.
  • Page 257 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Initializing and Testing the System Page 7-12 Testing the System Have the person at the far end place a dial-repeating call to your telephone by dialing the proper tie-trunk number. Your telephone rings and the green LED next to ICOM (or SA for Hybrid/PBX systems) flashes.
  • Page 258 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Initializing and Testing the System Page 7-13 Testing the System When the person answers, verify that you have good two-way communication, then hang up. The green LED should turn off, the red LED should turn off, and another red LED may turn on.
  • Page 259 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Initializing and Testing the System Page 7-14 Testing the System ARS and SMDR Tests If ARS patterns have been programmed, you can test routing by placing toll calls and checking the trunk indicated on the SMDR printout. Check the report to see which line/trunk the system selected for an outgoing call.
  • Page 260 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Initializing and Testing the System Page 7-15 Testing the System At the ringing telephone, have someone pick up the handset and verify that you have good two-way communication. Repeat Steps 2 and 3 for each calling group.
  • Page 261 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Initializing and Testing the System Page 7-16 Testing the System Coverage Test To verify that coverage is in effect, follow the steps below: Have someone call the covered telephone. Count the number of rings at the covered telephone before the covering telephone starts ringing.
  • Page 262 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Initializing and Testing the System Page 7-17 Testing the System Verify that the telephones assigned to the Night Service group are ringing. Have someone pick up the handset at a telephone in the Night Service group.
  • Page 263 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Initializing and Testing the System Page 7-18 Testing the System At the test telephone, pick up the handset. Dial the access code and the number associated with the dictation equipment.
  • Page 264 (ASCAP) or Broadcast Music Incorporated (BMI). Or the customer can purchase a Magic-on-Hold system, which does not require that you obtain such a license, from Lucent Technologies. Testing the Power Failure Transfer Jacks To test a power failure transfer (PFT) jack for proper operation, you must assign the outside line numbers to the module’s line/trunk jacks and the...

  • Page 265: Ground-Start Button

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Initializing and Testing the System Page 7-20 Testing the System Ground-Start Button Figure 7-1. Ground-Start Button To test PFT jacks, follow the steps below: Plug a touch-tone or rotary dial telephone into a PFT jack. Note the outside line number assigned to the lowest line/trunk jack on the module and be sure that the outside trunk is connected to the system.
  • Page 266 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Initializing and Testing the System Page 7-21 Testing the System After the call is answered and you have verified that you have good two-way communication, give the person the telephone number assigned to the outside line bridged by the PFT jack to which you are connected.

  • Page 267: Installing The Control Unit's Housing

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Initializing and Testing the System Page 7-22 Installing the Control Unit’s Housing Dial You should hear a dual-tone multifrequency (DTMF) signal as each button is pressed. When you finish dialing, you should hear a 3-beep confirmation tone.

  • Page 268: Installing The Control Unit Top Cover

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Initializing and Testing the System Page 7-23 Installing the Control Unit’s Housing Top cover Empty module Figure 7-2. Installing the Control Unit Top Cover...

  • Page 269: Installing The Control Unit

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Initializing and Testing the System Page 7-24 Installing the Control Unit’s Housing Installing the Front Cover To install the front cover, see Figure 7-3 and follow these steps: Hook the top of the front cover onto the top cover.

  • Page 270: Installing Applications

    — Call Accounting Terminal (CAT) CAT Business (CAT/B) CAT Hospitality (CAT/H) — MERLIN LEGEND Mail — Messaging 2000 — Intuity — MERLIN PFC Telephone — Lucent Technologies Attendant — MERLIN MAIL — CONVERSANT These applications are no longer available for order.
  • Page 271 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing Applications Page 8-2 DOS-based products — Call Accounting System (CAS) for the MERLIN LEGEND Communications System CAS Plus V3 Business HackerTracker System for CAS Plus V3 CAS for Windows —...

  • Page 272: Voice Messaging Systems And Touch-Tone Receivers

    The following applications are voice messaging systems (VMSs): MERLIN LEGEND Mail Messaging 2000 Intuity MERLIN MAIL Voice Messaging System Lucent Technologies Attendant AUDIX Voice Power IS III Automated Document Delivery System (ADDS) Considerations You must connect applications that use mode codes to integrated VMI ports.

  • Page 273: Automated Document Delivery System

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing Applications Page 8-4 Automated Document Delivery System OPT (but the 008 OPT module does not support VMS applications). The 016 (T/R) module supplies four TTRs. Table 8-1. TTRs Required by VMS No.

  • Page 274: Call Accounting System

    Lucent Technologies 705 MT Multitasking Terminal Lucent Technologies 6386/SX WGS (or compatible) with ProComm Plus software. See the Lucent Technologies Automated Document Delivery System (ADDS) Administrator’s Guide for installation instructions. Call Accounting System Call Accounting System (CAS) is ideal for medium and large companies that want to manage telephone usage and control costs by tracking calls placed from and received by the system.
  • Page 275 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing Applications Page 8-6 Call Accounting System CAS runs on an approved DOS PC. Two versions of the product are offered: CAS for Windows and CAS Plus V3. HackerTracker System for CAS Plus V3 is a software enhancement designed to help detect fraudulent use of the communication system.
  • Page 276 Mark-IV board with four RJ45 connections for direct switch hookup For remote diagnostics, a Remote Maintenance Board If a modem is used, an Lucent Technologies COMSPHERE 3830 or compatible If you are using the 9-pin port on your PC for the direct switch connection, you need a DB9-to-modular adapter An RJ45 modular cable to connect the PC’s COM1 port with the...

  • Page 277: Call Accounting Terminal

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing Applications Page 8-8 Call Accounting Terminal Connect the hardware. See “Connecting a PC to the Control Unit” in Chapter 5. Complete the CAS worksheets. Make sure that they show all information you need on telephone lines and extensions, calling patterns and processing options, and departments and personnel.
  • Page 278 The following hardware is required for CAT installation: Call Accounting Terminal, CAT Plus Serial printer (Lucent Technologies CAT Printer is recommended) connected by a Z200A EMI cable to the PRINTER jack of the CAT D8W cord and 355AF adapter connecting the SMDR port on the...

  • Page 279: Call Management System

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing Applications Page 8-10 Call Management System CAT Documentation Call Accounting Terminal, CAT Plus V3 for Business Installation and Use Call Accounting Terminal, CAT Plus V3 for Hospitality Installation and Call Management System Call Management System (CMS) is a DOS-based software application that simulates the actions of a system operator by answering calls and...
  • Page 280 (ASCAP) or Broadcast Music Incorporated (BMI). Or the customer can purchase a Magic-on-Hold system, which does not require that you obtain such a license, from Lucent Technologies. Hardware and Software Requirements The following hardware and software are required for CMS installation: An approved PC with 640K RAM, 3.5-inch floppy disk drive, and a...
  • Page 281 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing Applications Page 8-12 Call Management System An approved monochrome or color monitor CMS interface card with two 14-ft. (4.27-m), 4-pair modular plug telephone cords and one 14-ft. (4.27-m) DIN connector cord for connection to Digital Announcement Unit CMS software Digital Announcement Unit for CMS...

  • Page 282: Conversant

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing Applications Page 8-13 CONVERSANT Call Management System for MERLIN LEGEND Communications System Supervisor’s Guide Call Management System for MERLIN LEGEND Communications System Planning Guide and Forms CONVERSANT CONVERSANT is an entry-level voice response system that enables you to run integrated voice response (IVR) applications.

  • Page 283: Integrated Solution Iii

    A Video Graphics Array (VGA) video display controller and a tape drive controller are provided on separate add-in boards. Lucent Technologies UNIX System V version 3.2.2 CONVERSANT Intro Documentation CONVERSANT Intro Application Support Software Installation Guide CONVERSANT Intro Application Support Software User’s Guide...
  • Page 284 Products that are connected through a voice port must be properly restricted to prevent toll fraud. See Appendix A in Maintenance and Troubleshooting for more information. Considerations IS III uses Lucent Technologies UNIX System V, Release 3.2.2. For AUDIX Voice Power , program the loop-start ports for reliable far-end disconnect.
  • Page 285 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing Applications Page 8-16 Integrated Solution III Message-waiting lights fail to light CAS IS III uses the call information provided by the system’s built-in SMDR feature to process calls. SPM IS III reports can be printed out or can be written to a disk (hard or floppy).

  • Page 286: Lucent Technologies Attendant

    Installation 555-661-140 August 1998 Installing Applications Page 8-17 Lucent Technologies Attendant Any additional hardware required by the individual applications included in IS III, including the cables and adapters for connecting the applications to the system IVP4 boards or IVP6 cards for AUDIX Voice Power...
  • Page 287 AUDIX application or a voice mail system installed. You can connect a maximum of four Attendants to the system. † You should program all lines to Lucent Technologies Attendant reliable far-end disconnect. The system may need more touch-tone receivers if: Single-line telephone users do not get a dial tone †...

  • Page 288: Merlin Mail

    Page 8-19 MERLIN MAIL If you use all eight jacks on an 012 module for Lucent Technologies Attendant, you cannot connect any other devices to the module. When using fewer than eight jacks on the 012 module, you can use the remaining jacks for tip/ring devices.
  • Page 289 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing Applications Page 8-20 MERLIN MAIL The number of incoming trunks and subscribers programmed for Automated Attendant service and the number of busy-hour calls determine how many MERLIN MAIL Voice Messaging System jacks are required for the user’s system.
  • Page 290 Calls fail to ring or go to coverage prematurely Message-waiting lights fail to light MERLIN MAIL and Lucent Technologies Attendant should not be used on the same system. Programming of MERLIN MAIL is done through a touch-tone interface.

  • Page 291: Merlin Pfc

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing Applications † Page 8-22 MERLIN PFC Hardware Requirements The following hardware is required for MERLIN MAIL installation: MERLIN MAIL Voice Messaging System unit and power cords Remote maintenance device (with a wall-mount transformer) Modem cable with a 9-pin connector at one end and a 25-pin connector at the other end to connect the remote maintenance device to the serial port on the MERLIN MAIL...
  • Page 292 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing Applications † Page 8-23 MERLIN PFC In Behind Switch mode, a dedicated fax line for incoming fax calls is also required; in Hybrid/PBX or Key mode, the system can have either a dedicated fax line or Direct Inward Dialing (DID).

  • Page 293: Passageway Direct Connect Solution

    DOS PC and the system through an MLX-28D, MLX-20L, or MLX-10DP telephone: Lucent Technologies Call. A card file application that enables a user to maintain names, addresses, telephone numbers, and other information.
  • Page 294 Lucent Technologies Connect also provides autodialing using the command set used by most modems. Lucent Technologies Buzz. An application that enables users to manage incoming calls (answer, hold, or drop) and view the calling party number (Caller ID) for each incoming call at their telephones.

  • Page 295: System Programming And Maintenance (Spm)

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing Applications Page 8-26 System Programming and Maintenance (SPM) Hardware Requirements The following hardware is required: An approved DOS PC with the following — An 80286 or higher processor (80386 or higher recommended) —...
  • Page 296 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing Applications Page 8-27 System Programming and Maintenance (SPM) print reports. The PC display shows the same button and screen layout as an MLX-20L telephone. Considerations SPM operates with DOS version 3.3 or later. Unless the system is being backed up or restored, a remote user takes priority over a local user.

  • Page 297: Installing A Cti Link

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing Applications Page 8-28 Installing a CTI Link — A double-sided floppy disk drive (either 5.25-inch or 3.5-inch) — A serial port assigned to COM1 or COM2. The serial port can use either a DB-9 or DB-25 connector.
  • Page 298 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing Applications Page 8-29 Installing a CTI Link A brand-new, 4-pair cable must be installed. No reuse of wire is supported. Proper Systimax hardware must be used, including cords and connecting blocks.
  • Page 299 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing Applications Page 8-30 Installing a CTI Link Program the communications system. At the Executive Station or using SPM, program the system in Hybrid/PBX mode, busy out the slot, then program that MLX port as a CTI link port.
  • Page 300 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing Applications Page 8-31 Installing a CTI Link link port. The other end of this wire is plugged into the ISDN link interface card installed in Step 3 of the “New Installation” procedure. Resume CTI link traffic.
  • Page 301 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Installing Applications Page 8-32 Installing a CTI Link...

  • Page 302: Upgrading The System

    MERLIN LEGEND Communications System Release 6.1 MERLIN LEGEND Communications System Release 6.1 Issue 1 Issue 1 Installation 555-661-140 August 1998 August 1998 Installation Upgrading the System Page 9-1 Upgrading the System WARNING: System upgrades should be performed by qualified technicians or service personnel only.

  • Page 303: Upgrading To Release 6.1

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Upgrading the System Page 9-2 Upgrading to Release 6.1 Upgrading to Release 6.1 Upgrading to Release 6.1 of the MERLIN LEGEND Communications System requires the replacement of the processor module or the use of a forced installation card.
  • Page 304 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Upgrading the System Page 9-3 Upgrading to Release 6.1 NOTE: If SPM is already installed, the screen that appears when you start SPM identifies the version on both the last line of the console simulation window and in the upper left corner of the screen.

  • Page 305: Backing Up System Programming

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Upgrading the System Page 9-4 Backing Up System Programming NOTE: When upgrading from a networked Release 6.0 system, the non-local dial plan extension ranges must be manually programmed to suit the customer’s configuration.

  • Page 306: Removing The Control Unit Housing

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Upgrading the System Page 9-5 Removing the Control Unit Housing To back up system programming from Release 5.0 , you must use SPM version 5.15 or higher. To back up system programming from Release 6.0 , you must use SPM version 6.15 or higher.

  • Page 307: Removing The Control Unit Housing

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Upgrading the System Page 9-6 Removing the Control Unit Housing 5. Discard the housing only if upgraded housing has been provided. MERLIN II and MERLIN LEGEND 2.1 and later Communications System MERLIN LEGEND 2.0 and earlier...

  • Page 308: Powering Down The System

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Upgrading the System Page 9-7 Powering Down the System Powering Down the System You may need to power down the system to add upgraded equipment to the carrier. CAUTION: Follow these steps in the exact sequence.

  • Page 309: Powering Down The System

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Upgrading the System Page 9-8 Powering Down the System -48 VDC Auxiliary Power Auxiliary Input Power Unit INPUT POWER Input -48 VDC Power Cord Ferrite Ground Cores Wire AUX Power Unit Outlet AC Power Cord...

  • Page 310: Upgrading The Control Unit

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Upgrading the System Page 9-9 Upgrading the Control Unit Upgrading the Control Unit Do not remove any of the existing carriers. Refer to the Control Unit Diagram on the flip side of System Planning Form 1.
  • Page 311 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Upgrading the System Page 9-10 Upgrading the Control Unit Replace the processor module. See Figure 9-3 on page 9-11. Then go to Step 7. NOTE: If the processor module is to be modified for Key mode, perform Step 4 through Step 10 of “Modifying the Processor for Key Mode”...

  • Page 312: Removing A Module From The Carrier

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Upgrading the System Page 9-11 Upgrading the Control Unit Figure 9-3. Removing a Module from the Carrier...
  • Page 313 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Upgrading the System Page 9-12 Upgrading the Control Unit Replacing the Housing Clips Remove the housing clips from the right side of the module. a. Remove the rightmost module from the control unit. See “Removing a Module”...

  • Page 314: Replacing A Module In The Carrier

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Upgrading the System Page 9-13 Upgrading the Control Unit Figure 9-4. Replacing a Module in the Carrier Remove the clips from the left side of the control unit as you did in Step 1;...

  • Page 315: Modifying The Processor For Key Mode

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Upgrading the System Page 9-14 Modifying the Processor for Key Mode Modifying the Processor for Key Mode To modify the processor for Key mode in Release 3.0 and later, follow the steps below.

  • Page 316: Removing The Processor Module Cover

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Upgrading the System Page 9-15 Modifying the Processor for Key Mode Release Each Catch on Module Remove Cover Processor PROCESSOR MODULE Figure 9-5. Removing the Processor Module Cover...

  • Page 317: Removing The Processor Module Circuit Board

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Upgrading the System Page 9-16 Modifying the Processor for Key Mode Lift Circuit board Up and Over Processor PROCESSOR MODULE Figure 9-6. Removing the Processor Module Circuit Board Holding the processor circuit board at each end, lift it up and turn it over and away from you.

  • Page 318: Changing The Key Mode Switch Position To Closed

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Upgrading the System Page 9-17 Modifying the Processor for Key Mode PROCESSOR CIRCUIT BOARD Front Rear CLOSED OPEN (KEY) (PBX) Figure 9-7. Changing the Key Mode Switch Position to Closed...

  • Page 319: Completing The Upgrade

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Upgrading the System Page 9-18 Completing the Upgrade Completing the Upgrade Perform a frigid start (System Erase) to ensure that all system programming is returned to default values. from the SPM Maintenance menu: (Line 5, left button) twice...
  • Page 320 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Upgrading the System Page 9-19 Upgrading from the MERLIN II Communications System Replace old modules and add new modules as specified on the Control Unit Diagram of Form 1, System Planning. See “Installing the Control Unit”...

  • Page 321: Replacing The Control Unit Housing

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Upgrading the System Page 9-20 Replacing the Control Unit Housing Replacing the Control Unit Housing See Chapter 2, “Installing the Control Unit,” for instructions on replacing the control unit housing for Release 2.1 and later. Release 2.0 or Earlier To install the control unit housing, follow the steps below.
  • Page 322 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Upgrading the System Page 9-21 Replacing the Control Unit Housing Right Hand Front Panel Side Panel MERLIN LEGEND Line Up With the Semicircle on Inside of Front Panel Slide Tongues in and Push Front Panel Up Figure 9-8.
  • Page 323 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Upgrading the System Page 9-22 Replacing the Control Unit Housing...

  • Page 324: System Numbering Forms

    MERLIN LEGEND Communications System Release 6.1 MERLIN LEGEND Communications System Release 6.1 Issue 1 Issue 1 Installation 555-661-140 August 1998 August 1998 Installation System Numbering Forms Page A-1 System Numbering Forms When you change any existing trunk or extension wiring, record information about the wiring on the appropriate system numbering form.

  • Page 325: Form 2A, System Numbering: Extension Jacks

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 System Numbering Forms Page A-2 Form 2a, System Numbering: Extension Jacks Form 2a, System Numbering: Extension Jacks Renumber System* 2-Digit Selected Extension Numbers 3-Digit Set Up Space 2-Dig 3-Dig.
  • Page 326 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 System Numbering Forms Page A-3 Form 2a, System Numbering: Extension Jacks The number in the logical ID column refers to the number of the extension jack in the control unit. 1.

  • Page 327: Form 2B, System Numbering: Digital Adjuncts

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 System Numbering Forms Page A-4 Form 2b, System Numbering: Digital Adjuncts Form 2b, System Numbering: Digital Adjuncts Factory-Set Telephone Log. Pass. Person, Location, Set Up 2-digit 3-digit Renumber to Adjuncts Ext.

  • Page 328: Form 2C, System Numbering: Line/Trunk Jacks

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 System Numbering Forms Page A-5 Form 2c, System Numbering: Line/Trunk Jacks Form 2c, System Numbering: Line/Trunk Jacks Music On Hold, Line/Trunk No. __________ Source __________ Maintenance Alarm, Line/Trunk No. ____________________ Loudspeaker Page, Line/Trunk No(s).

  • Page 329: Form 2D, System Numbering: Special Renumbers

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 System Numbering Forms Page A-6 Form 2d, System Numbering: Special Renumbers Form 2d, System Numbering: Special Renumbers Group Calling Pools* Factory-Set Renumber (Form 7d) Factory-Set Renumber (Form 2c) Number Group ID Number...

  • Page 330: Unit Load Calculation Worksheet

    MERLIN LEGEND Communications System Release 6.1 MERLIN LEGEND Communications System Release 6.1 Issue 1 Issue 1 Installation 555-661-140 August 1998 August 1998 Installation Unit Load Calculation Worksheet Page B-1 Unit Load Calculation Worksheet If you determine that you need to recalculate the unit load for any carrier, use the instructions on the following worksheet.

  • Page 331: Unit Load Worksheet

    MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Unit Load Calculation Worksheet Page B-2 Unit Load Worksheet Unit Load Worksheet 1. Number of modules in carrier (excluding power supply and processor: __________ If fewer than five, power is adequate. If five or six, continue to Step 2.
  • Page 332 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Unit Load Calculation Worksheet Page B-3 Unit Load Worksheet 5. Calculate the estimated unit loads. Module Unit Load = Total 12.0 008 MLX 13.5 008 OPT 016 (T/R) 12.8 100D 400 (L/S)
  • Page 333 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Unit Load Calculation Worksheet Page B-4 Unit Load Worksheet 6. Calculate the actual carrier unit load. Unit Load = Total Hybrid/PBX or Equipment Modified Square Network Access Lines GS/LS Telephones MLX-5...
  • Page 334 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Unit Load Calculation Worksheet Page B-5 Unit Load Worksheet Unit Load = Total Hybrid/PBX or Equipment Modified Square Telephones ( continued ) 34-Button Basic 34-Button DLX 34-Button BIS 34-Button BIS/DIS Single-Line Telephone Optional Equipment...
  • Page 335 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Unit Load Calculation Worksheet Page B-6 Unit Load Worksheet 7. Try to exchange modules between carriers to reduce the unit loads to 54. (Remember that the 100D, 400 (LS), 400 GS/LS/TTR, 800 GS/LS-ID, 800, 800 NI-BRI, and 800 GS/LS modules have unit loads of 0.0.) Repeat Steps 1 through 6 to recalculate unit loads for the new configuration.
  • Page 336 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Unit Load Calculation Worksheet Page B-7 Unit Load Worksheet 8. Calculate the unit loads for slots 5 and 6 of the carrier. Unit Load = Total Hybrid/PBX or Equipment Modified Square...
  • Page 337 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Unit Load Calculation Worksheet Page B-8 Unit Load Worksheet Unit Load = Total Hybrid/PBX or Equipment Modified Square Optional Equipment EICON board (CTI link interface board in Net- ware server.) †...
  • Page 338 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Unit Load Calculation Worksheet Page B-9 Unit Load Worksheet 9. Try to exchange modules between carriers to reduce the unit loads for slots five and six through 27. (Remember that the 100D, 400 (LS), 400 GS/LS/TTR, 800 GS/LS-ID, 800, 800 NI-BRI, and 800 GS/LS modules have unit loads of 0.0.) Repeat Steps 1 through 8 to recalculate unit loads for new configuration.
  • Page 339 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Unit Load Calculation Worksheet Page B-10 Unit Load Worksheet...
  • Page 340 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Index Page IN-1 Index Numerics 146A protector 2-15 147A protector 2-15 2012D transformer 5-18 diagram 5-20 248B adapter 5-18 5-20 400EM tie trunk module 2-35 800 NI-BRI module 4-15 AC grounding requirements diagram...
  • Page 341 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Index Page IN-2 Automatic-start trunks testing incoming 7-10 outgoing 7-11 two way 7-10 Auxiliary power unit installation 2-26 2-27 overview 2-26 Backboard material requirements Background music copyright release and license 3-35 with multizone paging, Magic on Hold, and bidirectional paging 3-37...
  • Page 342 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Index Page IN-3 Call Accounting Terminal (CAT), (continued) on outlet without printer control unit connections diagram 5-13 procedure 5-11 5-13 hardware required 5-11 printer connections procedure 5-14 overview procedure Call Management System (CMS) documentation...
  • Page 343 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Index Page IN-4 Control unit, (continued) power requirements removing housing replacing housing clips 9-12 top cover 7-22 CONVERSANT Intro documentation 8-14 hardware requirements 8-13 overview 8-13 software requirements 8-13 Copper shield installation 2-21...
  • Page 344 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Index Page IN-5 Direct Station Selector (DSS) 3-43 3-47 auxiliary power requirements 3-43 wiring 3-46 connection diagram 3-45 considerations 3-43 installation procedure 3-43 testing 7-16 DOS-based products supported Drop-and-insert equipment xxix DSS, See Direct Station Selector (DSS)
  • Page 345 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Index Page IN-6 Grounds 2-11 central office 2-11 Ground-start (GS) button 7-20 Ground-start trunk testing Group calling delay announcement device 3-26 installation 3-26 Group Calling feature testing 7-14 Headsets installation 3-27...
  • Page 346 3-37 single-zone with customer-supplied amplifier diagram 3-32 single-zone with Music on Hold diagram 3-36 single-zone with PagePac Plus 3-30 single-zone with UPAM diagram 3-33 Lucent Technologies Attendant 8-17 hardware requirements 8-18 Magic on Hold 3-35 MERLIN Identifier 3-34 MERLIN MAIL...
  • Page 347 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Index Page IN-8 MLX telephone assembly procedure 3-49 backplate 3-55 button assignment card 3-56 considerations 3-48 deskstand 3-49 display 3-57 extension label 3-51 3-54 handset holder 3-53 line cords 3-50 mounting 3-54...
  • Page 348 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Index Page IN-9 Multi-Function Module (MFM) adjuncts supported by and Voice Announce to Busy connector pins 3-10 definition installation 3-22 considerations procedure telephone power-up 3-20 jack guard 3-13 jack tab cover 3-14 jumper settings...
  • Page 349 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Index Page IN-10 Outlet testing Outside dial tone testing Overview control unit environment electrical noise/radio-frequency interference installation sequence procedures programming telephone installation system upgrade Paging connection 3-29 DTMF signaling 3-30 multizone with background music, Magic on Hold, and bidirectional paging 3-37...
  • Page 350 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Index Page IN-11 Power requirements Power supply installation 2-20 Power supply installation copper shield 2-21 ferrite cores 2-24 power supply module 2-24 ring generator 2-21 turning power off 2-21 Powering down the system 2-46...
  • Page 351 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Index Page IN-12 Radio-frequency interference (RFI) Ring generator 2-21 3-38 3-39 Single-zone paging 3-31 3-37 Speakerphones 8-26 SPM, See System Programming and Maintenance (SPM) 8-26 Stand-alone products supported StarSet headpiece 3-27 Station Message Detail Recording (SMDR), testing...
  • Page 352 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Index Page IN-13 Telephones, (continued) cord channel 3-23 installation forms backplate 3-55 button assignment card 3-56 considerations 3-48 deskstand 3-49 display 3-57 extension label 3-51 3-54 handset holder 3-53 line cords 3-50...
  • Page 353 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Index Page IN-14 Testing the system, (continued) MLX telephones basic features display intercom dial tone outside dial tone overview speakerphones with MFMs Music On Hold feature 7-18 Night Service feature 7-16 paging system 7-18...
  • Page 354 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Index Page IN-15 Trunk jacks, labeling 2-39 protection 2-14 testing ground-start incoming dial-repeating 7-11 loop-start outgoing automatic-start 7-11 outgoing dial-repeating 7-12 two-way automatic start 7-10 two-way dial-repeating 7-11 TTR, See Touch-tone receiver (TTR) testing 7-21 Two voice pairs...
  • Page 355 MERLIN LEGEND Communications System Release 6.1 Issue 1 Installation 555-661-140 August 1998 Index Page IN-16 Wireless telephone 3-57 Wiring central office network interface codes table network interfaces Wiring two switches together 4-19...

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