Lucent Technologies MERLIN LEGEND Release 6.1 Feature Reference page 261

MERLIN LEGEND Communications System Release 6.1
Feature Reference 555-661-110
Features
Direct-Line Console
All Dial 0 calls are directed to the QCC queue and do not ring at any DLC
positions. A DLC cannot use Position Busy, which is available only for QCCs. A
DLC cannot be assigned as a position-busy backup for a QCC. (Only calling
groups can provide backup for a QCC.)
Analog Multiline Telephones
An analog DLC cannot be used for system programming.
Feature Interactions
Alarm
Allowed/
Disallowed Lists
Auto Dial
Calling Restrictions
Call Waiting and
Camp-On
Coverage
A DLC operator uses an Alarm button to monitor system operation. The
red LED next to the Alarm button on the operator console goes on when
the system detects a problem that requires immediate attention. An
operator with an MLX DLC can use Inspect to display the number of
alarms; an operator with an analog DLC cannot use Inspect. On a system
with fewer than 29 lines, an Alarm button is factory-assigned to analog
DLCs with 34 or more buttons.
On a system with more than 29 lines, the Alarm button is replaced with
the line 30 button. The Alarm button is not a fixed feature and can be
assigned to any available button on an analog or MLX DLC.
Allowed and Disallowed Lists can be assigned to DLCs.
An inside Auto Dial button can be programmed on a DLC. A DLC operator
can use the button to transfer a call, make an inside call, or determine
whether or not the extension is available.
Calling restrictions can be assigned to DLCs. This helps to prevent users
from bypassing restrictions on their extensions by asking system DLC
operators with unrestricted consoles to connect them to an outside call.
When a DLC operator uses Camp-On to transfer a call to a busy
extension, the call is placed in the call-waiting queue and the caller hears
the call-waiting tone, whether or not the extension has Call Waiting
activated. If the system is programmed for one-touch Transfer with
automatic completion, the operator uses Camp-On by pressing the
Transfer button, dialing the extension manually, activating Camp-On,
hanging up, and pressing either another line button or the Transfer button
again. If the operator presses an inside Auto Dial or DSS button, the
transfer is automatically completed and Camp-On cannot be used.
A DLC can be both an Individual or Group Coverage receiver and a
member of a coverage group. No more than eight Primary Cover,
Secondary Cover, or Group Cover buttons can be assigned on a DLC. A
DLC can also be a sender.
When a DLC is used in a system with a CTI link and is not itself using a
CTI link application (that is, the DLC is unmonitored), calls transferred
from a Cover button on the DLC do not initiate screen pop, even at
screen-pop-capable destinations.
9
Issue 1
August 1998
Page 212