Merlin Mail And Merlin Legend Mail - Lucent Technologies MERLIN LEGEND Release 6.1 Feature Reference

MERLIN LEGEND Communications System Release 6.1
Feature Reference 555-661-110
I Applications

MERLIN MAIL and MERLIN LEGEND Mail

Ports In/Out of Service
When a group call to a VMI extension is not answered within 30 seconds, the call
either is sent to another available VMI extension in the calling group or is queued
back to wait for an available extension in the calling group.
For an integrated VMI extension, the control unit sends messages to inform the
VMS that the extension is out of service. Both the VMS and the calling group
software mark the unavailable port as out of service. If all VMI extensions go out
of service, the system generates a hardware error report.
Every 10 minutes, the system tests each out-of-service VMI extension. If the
extension responds to the test, the VMS and the calling group software mark it as
in service . For an integrated VMI extension, the control unit informs the VMS by
sending extension-in-service messages.
MERLIN MAIL and
MERLIN LEGEND Mail
IMPORTANT:
This section is intended solely as an overview of the applications. For
comprehensive information about the use of the applications, see the
documentation for the products.
The MERLIN MAIL and MERLIN LEGEND Mail Voice Messaging Systems
(VMSs) are standalone applications that provide the following integrated
call-handling services:
Automated Attendant Service
Call Answer Service
Voice Mail Service
The MERLIN LEGEND Mail VMS supplies the same functionality as MERLIN
MAIL VMS Release 3.0. However, it is packaged as a single, integrated module
that plugs into the backplane of the MERLIN LEGEND Communications System
control unit. The module resembles a 012 module; it replaces the hardware
required to support MERLIN MAIL Release 3.0. The standard configuration
includes two VMI ports, expandable to a total of 6 ports. In addition, the MERLIN
LEGEND Mail VMS includes an internal Remote Maintenance Device (RMD) for
answering remote maintenance calls, a serial port for connecting a PC to the
module, and a detachable disk drive for storing messages.
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6 1
Issue 1
August 1998
Page I-11