Lucent Technologies MERLIN LEGEND Release 6.1 Feature Reference page 917

MERLIN LEGEND Communications System Release 6.1
Feature Reference 555-661-110
I Applications
Integrated Solution II
programmed interval, calls are automatically transferred to the system
operator. In no-gate mode, callers hear the main menu immediately and, if
no response is received after the main menu is played, calls are transferred
to the system operator.
IVP AA is a low-cost alternative for businesses that need enhanced call
handling without the added voice messaging capabilities of AUDIX Voice
Power IS II.
AUDIX Voice Power IS II (AVP IS II). Offers the features of IVP AA plus
the following services:
— Call Accounting System IS II (CAS IS II). Collects and analyzes call
— System Programming and Maintenance IS II (SPM IS II). This
Additional IS II features include the following:
Dial by Name. Permits AVP users to call subscribers by dialing the last
name of the subscriber instead of dialing the extension number.
Alternate Personal Greetings. Allows a user to record a second personal
greeting in addition to the primary call-answer greeting.
Fax Transfer. Directs incoming fax calls to a designated fax machine.
Class of Service. Allows the system manager to assign one of 16
predefined parameters to a subscriber. These parameters define the size
of the mailbox, the type of coverage service, and the activation of the
outcalling feature.
General Mailbox Options. Provides two special mailboxes that have
reserve extensions associated with them. Callers using rotary telephones
or needing assistance can be transferred to a general mailbox where they
can leave messages. Subscribers having problems with the system can
report these to the trouble mailbox.
The number of incoming lines and subscribers programmed for AVP or IVP AA
and the number of busy-hour calls determine how many voice channels are
required for the system (see
information, calculates the prices of calls by using rates selected by the
business, organizes calls by client or project, and prints reports on a
daily or as-needed basis. For more information on the features of CAS,
see "Call Accounting System" on page
programming package, built into IS II, allows a system manager or
technician to upgrade and maintain the system and its features and to
add, change, or rearrange telephones. The system manager or
technician can program on site or remotely.
Table
I–25.
65).
Issue 1
August 1998
Page I-44