Lucent Technologies MERLIN LEGEND Release 6.1 Feature Reference page 259

MERLIN LEGEND Communications System Release 6.1
Feature Reference 555-661-110
Features
Direct-Line Console
A multiline telephone, assigned as a DLC through system programming, can use
both operator features and telephone features available for non-operator multiline
telephones to increase call-handling efficiency. The operator features that can be
assigned to buttons on the console are Alarm, Night Service, Missed Reminder,
and Send/Remove Message.
On a system with 29 or fewer lines, Alarm, Night Service, and Send/Remove
Message are assigned, by default, to analog DLCs on buttons 32–34. On a
system with more than 29 lines, Alarm is replaced with line 30, Night Service is
replaced with line 31, and Send/Remove Message is replaced with line 32. The
first 18 lines on an MLX DLC are always factory-set as personal lines.
Each MLX DLC can have one or two Direct Station Selector (DSS) adjuncts
attached. A DSS cannot be attached to an analog DLC; however, the MERLIN II
System Display Console provides a built-in DSS.
Inside Auto Dial buttons can also be programmed on DLCs. The operator can use
these buttons to transfer a call to a local extension, make an inside call, or
determine whether a local extension has Do Not Disturb turned on.
Considerations and Constraints
The maximum number of DLC operator positions is eight. These can be all DLCs
or a mixture of DLCs and QCCs. When both DLCs and QCCs are assigned, no
more than four can be QCCs. In a system with both DLC and QCC positions, the
primary system operator position must be a QCC. The primary operator position is
the first (lowest) jack on the first MLX or analog extension module.
Only multiline telephones connected to the first and fifth extension jacks on an
MLX or analog module can be assigned as DLCs. This includes DLC positions
used for calling group supervisors and Call Management System (CMS)
supervisors.
A maximum of two DLCs can be assigned for each MLX or analog extension jack
module.
A DLC cannot be located off premises.
When only DLCs (and not QCCs) are assigned, the first DLC connected to the
control unit is the primary system operator position. When the system is first
connected, all Dial 0 calls, invalid destination calls from remote access users, and
unassigned DID calls are directed to this position. Call Management System
equipment is connected to analog extension jacks that are assigned as DLCs.
Two DLCs on the same module must be assigned for each CMS (maximum of
two) connected to the system.
In Release 3.1 and later systems, if an extension is changed from a Direct-Line
Console to a QCC, pool dial-out codes are disallowed on the QCC. You must use
system programming to allow the use of pool dial-out codes on the QCC.
Issue 1
August 1998
Page 210