Lucent Technologies MERLIN LEGEND Release 6.1 Feature Reference page 521

MERLIN LEGEND Communications System Release 6.1
Feature Reference 555-661-110
Features
Personal Lines
Hold
Multi-Function
Module
Music On Hold
Night Service
Paging
Pickup
Pools
If a call is received on a personal line and is transferred to another user
who receives the call on an SA or ICOM button and puts the call on hold,
users who share the line cannot select the personal line button and pick
up the call. If the person who received the transfer and put the call on hold
cannot return to the call, another user must use the Pickup feature to
enter the line number and pick up the call.
In Release 2.1 and later systems, a call that has been put on hold at a
Cover, SA, Shared SA, or Pool button can be picked up by a user who
has a personal line button for the call. When the call is picked up, the
green LED next to the personal line lights steadily; however, the call
remains on hold at the Cover, SA, SSA or Pool button. The user who
picks up on the personal line cannot transfer the call that has been picked
up. In order to transfer a call on hold at a Cover, SA, SSA, or Pool button,
use Pickup instead of picking up on a personal line button.
If an MFM device is used to answer calls or provide supplementary
ringing for its associated MLX telephone, any personal lines removed
from the telephone should also be removed from the MFM. When the
device connected to an MFM requires a personal line to make and/or
receive calls (a modem or fax, for example), a personal line should be
assigned.
A line/trunk used for Music On Hold cannot be assigned as a personal
line.
If the voice mail calling group is assigned as a member of a Night Service
group, incoming lines receive Automated Attendant treatment. When a
call is answered by the Night Service group, ringing does not occur at a
telephone with that personal line and the Night Service coverage is used
instead of the principal user's coverage.
In Release 4.1 and later systems, a personal line can be assigned to a
Night Service group. The personal line need not be assigned to the
extension of the Night Service group operator in order to receive Night
Service treatment.
A line/trunk used for loudspeaker paging equipment cannot be assigned
as a personal line.
If a call received on a personal line is transferred to another user who
receives the call on an SA or ICOM button and then puts the call on hold,
another user who shares the personal line cannot select the shared
personal line button to pick up the call. If the user who received the
transfer and put the call on hold cannot return to the call, another user
must use Line Pickup to pick up the call. For example, an operator can
take a message and then disconnect the caller.
A personal line cannot be assigned to a pool.
Issue 1
August 1998
Page 472