Lucent Technologies MERLIN LEGEND Release 6.1 Feature Reference page 398

MERLIN LEGEND Communications System Release 6.1
Feature Reference 555-661-110
Features
Headset Options
Ringing Options
Ringing/Idle Line
Preference
Service Observing
Transfer
Headset Auto Answer does not automatically answer calls ringing on
buttons programmed for No Ring. A user must manually select the button
to answer the call. When abbreviated ringing is programmed, the user
hears an abbreviated ring if another call comes in while he or she is
already on a call.
Ringing Line Preference does not operate if Headset Auto Answer is
turned off while headset operation is active. To answer a call, the user
presses the button with the ringing call. Idle Line Preference does not
operate when headset operation is active. The user selects a line button
manually before making an inside or outside call.
In Release 6.1 and later systems, a Service Observer with a headset can
be a Service Observer and a member of a Service Observing group.
An extension answering a call by using Headset Auto Answer can be
observed. If the Service Observer has Headset Auto Answer off and a call
comes in to the extension being observed, the Service Observer does not
hear zip tone but can automatically listen in on the call with the headset. A
zip tone is heard in the headset when the Service Observer receives a
normal call.
If an observed extension uses Headset Hang-up to disconnect a call, the
observer is dropped from the call. An observing station can use this
feature to end observation of a call.
If an observed extension uses the Headset/Handset Mute feature, the
Service Observer does not hear the person on that extension but can
hear the other parties on the call. If the Service Observer uses the
Headset/Handset Mute feature, the observed extension is not aware of it.
When an MLX telephone user (except a QCC operator) transfers a call,
Headset Auto Answer is turned off and must be turned on manually to
resume using the feature.
Issue 1
August 1998
Page 349