Lucent Technologies MERLIN LEGEND Release 6.1 Feature Reference page 911

MERLIN LEGEND Communications System Release 6.1
Feature Reference 555-661-110
I Applications
MERLIN LEGEND Reporter
Feature Interactions
Account Code Entry
Authorization Code
Auto Dial
Automatic Route
Selection
Callback and Call
Waiting
Caller ID
Camp-On
Conference
Coverage
Forward and
Follow Me
If SMDR is set to record outgoing calls only, account codes cannot be
reported on incoming calls. If a remote access barrier code is entered for
an incoming call and then an account code is entered, the account code
only (not the barrier code ID) is recorded.
If an account code is not entered, the call record contains the
authorization code used to obtain calling privileges. If an account code is
entered at any time during a call, the account code is stored in the record.
All calls made to an outside number using Auto Dial are recorded.
Outgoing call reports for systems with Automatic Route Selection (ARS)
show all the digits dialed by the user, including any digits absorbed by the
system and the facility used to make the call. The records do not include
the ARS dial-out code or any digits added by ARS.
SMDR begins measuring the duration of callback calls when the line/trunk
is seized and the system begins dialing the call. Call-waiting calls are
measured as soon as the call is answered.
Calling party numbers (if available) for incoming calls (including remote
access calls) that are received on a facility with Caller ID are recorded
only if the SMDR report is set for ISDN format.
If an incoming call is camped on but is not picked up by the other
extension, the extension of the user that activated Camp-On is shown in
reports. If an incoming call is camped on and picked up by the destination
extension, the destination extension is shown in the report.
When a conference call includes inside and outside participants, records
are generated only for outside participants. When a call is dropped from a
conference call, it is considered a completed call.
When a calling group is programmed as a Group Coverage receiver, calls
are reported following the same rules that apply to other incoming Auto
Logout or Auto Logout calling group calls, even if a call is transferred from
an operator to a Group Coverage sender before being directed to the
calling group.
When an outside call is forwarded to an outside telephone number,
MERLIN LEGEND Reporter captures the incoming call in one record;
another record shows the call made to the destination telephone number,
with the forwarding telephone as the originator.
A user presses to complete the Remote Call Forwarding number to
which incoming calls should be forwarded. The report includes the
the number for calls forwarded to the number.
6 3
Issue 1
August 1998
Page I-38
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