Lucent Technologies MERLIN LEGEND Release 6.1 Feature Reference page 232

MERLIN LEGEND Communications System Release 6.1
Feature Reference 555-661-110
Features
Coverage
Group Calling
continued
Hold
HotLine
Integrated
Administration
Multi-Function
Module
Night Service
Park
In Release 6.0 and later systems, coverage calls directed to a calling
group are not subject to queue control.
Coverage calls answered by any type of receiver can be put on hold. The
hold timer or operator-hold timer applies to a coverage call on hold.
Coverage features are not recommended for HotLine extensions
(Release 5.0 and later systems).
AUDIX Voice Power and private fax extensions are automatically
assigned to coverage group 30, which is covered by the AUDIX Voice
Power calling group. This assignment can be changed on the Application
Switch Defaults screen.
If the Automated Attendant service is configured for delayed call handling,
a backup (phantom) extension should be assigned. Integrated
Administration sets up coverage for it.
The total of the values programmed for the systemwide Coverage Delay
Interval (Release 4.0 and prior systems) or extension-by-extension
coverage delay settings (Release 4.1 and later systems) plus Delay Ring
should be less than either the transfer return time or the VMS transfer
return interval. In Release 4.1 and later systems, coverage delay settings
affect the ability of Integrated Administration to program some Group
Calling options for AUDIX Voice Power. See
on page 367 for details.
An MFM can be a sender or a receiver for Individual or Group Coverage.
This allows an MLX telephone user to screen calls by using an answering
machine connected to the MFM or to supplement ringing with an external
alert connected to the MFM. A sender can use Coverage Off to prevent
calls from being sent to an answering machine.
When a system manager enables the Night Service with Coverage
Control option, a transition into Night Service operation (by the press of a
Night Service button or automatically through the Time Set option)
automatically deactivates Coverage VMS Off buttons (LEDs are unlit) at
Night Service group extensions. When the system resumes normal
business-hours operation (by the press of a Night Service button or
automatically through the Time Set option), the feature automatically
activates Coverage VMS Off buttons (LEDs are lit) at Night Service group
extensions. When the option is disabled, Night Service has no effect on
programmed Coverage VMS Off buttons.
A returning parked call is not eligible for coverage. A call answered on a
Primary Cover, Secondary Cover, or Group Cover button cannot be
parked on that button. To park calls received on a Cover button at your
extension, press the Transfer button, dial your own extension, and press
the Transfer button again to complete parking the call.
Issue 1
August 1998
Page 183
"Integrated Administration"